All ClickMeeting Reviews
1-25 of 145 Reviews
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Christina
Verified reviewer
Mechanical or Industrial Engineering, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
ClickMeeting Complete Webinar & Conferencing Solution
ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered
PROSOur ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.
CONSWhen it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.
Reasons for switching to ClickMeeting
We have better video and live quality at a good price
Vendor Response
Hello Christina, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied March 2022
Beverly
Legal Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
ClickMeeting is user friendly and easy to launch.
ClickMeeting has been relatively pain-free to administer, and where there have been hiccups, the excellent customer service has made it all worth it. Despite a significant time difference, ClickMeeting always provides me with prompt and thorough responses.
PROSClickMeeting is easy to use, with a fairly intuitive dashboard and room layout. We were able to launch it with minimal training for our presenters.
CONSEnabling microphones for attendees by our presenters is not always reliable; we don't need to do it often, so it has not been a huge drawback.
Reason for choosing ClickMeeting
At the time (2016), the pricing was more attractive and the features were scaled to our needs. We have been satisfied customers since then and upgraded our subscription during the pandemic, when our webinar attendance increased greatly.
Reasons for switching to ClickMeeting
The worst customer service ever; very unreliable performance.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2023
Katarzyna
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2020
Unrelaiable features and poor customer support
Problems with clickmeeting were causing unnecessary work on our side, although we paid for the additional features that on paper should help us avoid manual tasks. Customer support was not helpful at all and unfortunately made us look very unprofessional. Wouldn't risk using clickmeeting while hosting webinars with higher attendance.
PROSInterface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.
CONSFeatures that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response. In specific: - you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success. - certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.
Vendor Response
Hello Katarzyna, Thank you for your feedback. Our support team is always there to offer assistance with any technical issues. Unfortunately, in your case, we couldn't help further. ClickMeeting Team
Replied November 2020
Michał
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Great solution for online education
Very good, very good program - I highly recommend it
PROS1. Easy to use 2. Very predictable 3. Great feature for managing the audience
CONSIt's not possible to have more than one CTA prepared in the same time
Reason for choosing ClickMeeting
Easy to use for everyone - younger and older, more and less advanced in using this type of applications
Vendor Response
Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied February 2024
Geoffrey
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
When stability is your #1 criteria
I like that it's a flexible and easy to use tool. Support is always here to help. My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.
PROSIt's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.
CONSThere is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API
Reasons for switching to ClickMeeting
Gotowebinar needs your attendees to install something which adds a lot of friction. Clickmeeting works directly in your browser.
Vendor Response
Hello Geoffrey, Thank you for your review and rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied February 2022
Jake
E-Learning, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The best platform for webinars
Very good and getting better all the time.
PROS*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus
CONS*Connection in China is patchy *Not enough people use it
Reasons for switching to ClickMeeting
Functionality, the event registration setup, on-screen functions, and the ability to jump between slides and large camera speaker view with ease.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied November 2023
Małgorzata
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
ClickMeeting for NGO's activities
having ClickMeeting we can deliver trainings for our clients - paid and free of charge; many events are free of charge so it's important if the platform is cheapbefore we had problems with delivering trainings, with managing trainings etc.
PROSreasonable price, automated functions, easy management
CONSI can't point anything bad about this platform, the only thing it could be useful: if the platform could send invoices - autmatically - integrated with invoices programms
Reasons for switching to ClickMeeting
Zoom is fine but it has not enough functions adapted for our specific needsClick Meeting is Polish product so it's easier for us - Polish people to communicate with our Polish company
Vendor Response
Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied December 2022
Marzena
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Automatize webinar creation process with ClicMeeting!
I am very happy with ClickMeeting. I can easily record videos, use automation to send invitations and reminders for upcoming webinars. I can send follow-ups after a webinar, gather feedback by sharing surveys, and target products for sale! And during a meeting or webinar, I can engage the audience so they are not just passive listeners. Published tests during a meeting always make a positive impression :)
PROSWhat I like most about this system is its intuitiveness. The fact that I can use the predefined settings before the webinar and not have to wonder if I'm sure I set everything right.
CONSIt would be worthwhile to extend the default settings to include integrations with an appointment booking system.
Reasons for switching to ClickMeeting
The automation option was in the more expensive version and there was no option for automated webinars, which I really wanted.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best ClickMeeting Team
Replied August 2022
Ladislav
Security and Investigations, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2023
Good value for money, very fast support
Overall with CM we are able to cover our needs. In some ways we have to compromise our expectations and sometimes the tools are more complex than they could be. However, thanks to the quick support, we were always able to resolve everything close to our satisfaction.
PROSVery quick response. Not only the support but also changes in paid plan.
CONSI dont like embeded e-mails (notifications, invitations) customisation possibilities (use of my own "from scratch" templates would be great) and also the poor contact management.
Reason for choosing ClickMeeting
There was a historical experience with it in our company (we have an account already) and positive feedback (to support especially) & in comparison with other tools there wasnt any major disadvantage in features. I also have some bad experiences with other tools from previous work. Prices were similar.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied January 2023
Agnieszka
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Very satisfied
I am very satisfied of using the ClickMeeting since 5 years. I am very happy to continue the purchase
PROSGood quality of the product. Communication with customer service is very easy and friendly.
CONSnon, everything is really great and I recommand the product
Vendor Response
Hello Agnieszka, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied April 2024
Grzegorz
Civic & Social Organization, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
Opinion about Clickmeeting
Using the Clickmeeting platform allows us to conduct online meetings for our beneficiaries. The event is easy to organize and offers many opportunities for meeting participants.
CONSAt the moment I don't see any disadvantages.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied February 2024
Ernest
E-Learning, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Very good communication tool for the Foundation
Overall, it is a very good tool for our applications, i.e. for webinars and symposia. The ability to serve 3,000 participants or even more in our business is essential, and ClickMeeting provides such an opportunity. The ease of interacting with participants is also what distinguishes this product.
PROSClickMeeting offers very easy management of "presenter"/"participant" statuses and communication between presenters and participants of webinars and conferences.
CONSAn option for improvement, in our opinion, is the possibility of closing the event (webinar, conference) by the presenter. Our experience shows that this option should only be available to the administrator.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied November 2023
Dariusz
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Clickmeeting - wow
Good teleconferencing platform. User-friendly and intuitive interface. Excellent customer support. So, everything needed in this type of solution.
CONSNo, everything is perfect. Great customer service. I'm very happy.
Vendor Response
Hello Dariusz, Thank you for the review. We are glad that you enjoy using our platform> All the best, ClickMeeting Team
Replied August 2023
Dinesh
Verified reviewer
Pharmaceuticals, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A feature rich
One can really rely blindly on it
PROSEasy to arrange webinar Also suitable for freelancers
CONSApp allows to host upto 25 attendees. Their should be enough YouTube tutorials for the use of Clickmeeting
Reasons for switching to ClickMeeting
Easy to handle with lot of functionality
Vendor Response
Hello Dinesh, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2022
Kamil
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Clickmeeting is really good for webinars and online meetings!
Support, easy to use, simply and clever design!
CONSSome technical issues happened. We are also happier when we have highest option than the simply one.
Reason for choosing ClickMeeting
Better demo
Vendor Response
Hello Kamil, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied August 2022
Paweł
Medical Practice, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
The best
Getting better! Other programs may slowly hide behind them!
PROSNo failures, no problems with customer service and very good video broadcasting quality. More and more additional functions!
CONSNo such things! You are the Best! Best! Best!
Reasons for switching to ClickMeeting
Because you have better customer service
Vendor Response
Hello Pawel, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied January 2022
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Good webinars deserve a good platform like Clickmeeting
It is already more than 4 or 5 years since I created our corporate account for Clickmeeting. Support is very helpful and I really know they care about their users. They've helped me to solve an issue with running several parallel events recently. So, I'm totally satisfied with ClickMeeting.
PROSClickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.
CONSAs far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.
Ricardo
Leisure, Travel & Tourism, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2019
Mixed feelings - has a lot of potencial but not always stable
We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc. However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.
CONSNot always with a stable connection and our users find it confusing to start the meeting.
Vendor Response
Hello Ricardo, Thank you for the review! We are glad you enjoy using our platform. If you lose connection during online meetings, please run a test: utilities.clickmeeting.com/connection-tester Alternatively, please contact our support team at support[at]clickmeeting.com All the best, ClickMeeting Team
Replied November 2020
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Getting to know my employer
It was great getting to know my employer by the kind of software they used
PROSI liked that I did not use the software before
CONSI was a bit an unfamiliar experience at the beggining
Reasons for switching to ClickMeeting
Because the employer used that one
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied May 2022
Anna
Education Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
One of the best video conferencing softwares
ClickMeeting is very good communication platform. We use it to organize webinars. The great advantage is the ability to upload presentation in server memory. Another benefit is access to information and statistics in the report generated after the event. The tool is very intuitive and simply to use. Clear interface, easy registration. Professional technical support and customer service.
CONSFor now we can't found something wrong with this toll. We highly recommend ClickMeeting!
Vendor Response
Thank you for the review. We are glad tha you enjoy using our platform. All the best, ClickMeeting Teaj
Replied April 2022
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2020
Good for webinar presenter but not for me
To webinar, I've choosed ClickMeeting last OCT-2018. After 5 times of live broadcasting, I've decided to change webinar S/W. The reason why I find another webinar S/W are below. - ClickMeeting has limited function to edit on registration page. such as background image, logo uploading. I can't satisfy our customer, so I decided to find another webinar S/W and I found Livestorm. - ClickMeeting is more expensive compare with Livestorm on my circumstance so I switched. Although I use Livestorm now, ClickMeeting is a good webinar S/W to person who has need to have a webinar as a rookie presenter.
PROS- easy to attend : can attendee on browser via WebRTC technology - Whiteboard : can annotate about information to attendees - various function for webinar
CONS- lack of custom : can't modify screen size and location - limited function to edit on registration page - expensive compare with Livestorm
Vendor Response
Thank you for your valuable opinion and comments. For a monthly package of 100 participants, we offer the price of EUR 70 (Live) or EUR 85 (Automated) and Livestorm EUR 99, we have a cheaper offer. We offer an additional paid option to change the brand in the account. A white label solution is also possible. Please contact our sales department: https://clickmeeting.com/solutions/enterprise.
Replied August 2020
Anonymous
10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Ideal for Video Conference Calls
I usually have meetings with stakeholders, but since they have busy schedules, we sometimes need to do it over a video conference. I often hold the meetings with a group and other times it’s just a one-on-one session. I’m glad we have the video conference option because we can still see each other. I like to see the expressions on their faces to note that they approve and are happy with my proposed ideas. I truly rely on ClickMeeting which looks very sleek and professional. The program is user-friendly and not complicated. My meetings have always been productive when using this program.
CONSIf you plan to use ClickMeeting, make sure to have solid internet connection, otherwise it can get choppy.
Maryna
Internet, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Our Clickmeeting experience!
Overall expierience is impressive. We didn't have any technical problems during our webinars. We are most impressed by the Customer Support department that helps quickly and solves potential minor technical problems.
PROSThe most important aspect is that there is no installation required. Clear interface, very easy to use product. Lots of available features such as: Whiteboard, polls and surveys, chat moderation, emoji, hand-raising option, presentations, etc...
CONSHonestly, when it comes to the needs of our company, we have everything we need. At the moment, there are no negative sides to this platform.
Vendor Response
Thank you for the review. We are glad tha you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2022
Karolina
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great tool!
A great platform for organizing meetings and webinars. The tool is very easy to use and allows you to send automatic reminders to event participants.ClickMeeting allows you to upload a presentation, moderate a chat or conduct a Q&A session.
PROSSimple operation.Notification support.The ability to upload presentations and display them to participants in high quality.Possibility to conduct a webinar for up to 500 people.
CONSNone :) ClickMeeting works very well and I wouldn't trade it for any other tool.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our app. Best regards, ClickMeeting Team
Replied September 2023
Boyd
Marketing and Advertising, 11-50 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2019
Looks ok but doesn't work in the wild
Our second presenter wasn't able to be seen or heard and the participant's experience was glitchy - every 40 secs it would stall for 2 or 3 secs. We ended up losing most of the audience.
PROSGood functionality and flashy usability.
CONSDidn't actually work with an audience in a live webinar.
Reason for choosing ClickMeeting
Functionality and value for money
Reasons for switching to ClickMeeting
Thought this would be better. Mistake.
Vendor Response
Hello Boyd, We are sorry to hear this. Please send us a message and describe the issue at support[at]clickmeeting.com We would like to look into this and help. Best regards, ClickMeeting Team
Replied November 2020