It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively.

This is a great company and they are always available to help with anything which is great to have.

Membermouse was easy to integrate on our Wordpress site and customize to our needs - online training videos/documentation were very helpful.

I like the easy accessibility of the reports and member management.

My biggest complaint with Membermouse is the way it handles 'Cancelled' or 'Expired' memberships.

I like it, we've also had a consultation with a team to build out and customize the site that we found through the member mouse site.

The tutorial videos helped me to learn the basics of the software. The customer service is very kind and helpful.

Member Mouse has strong core functionality, great customer service and is fairly easy and straightforward to use.

Great, system has always worked reliably and Membermouse support has always been great which any issue we've encountered.

I would highly recommend MemberMouse to anyone looking for a quality membership platform. Their Support Center is rich with resources, and when you need personal assistance, they're the best.

It's easy to set-up with minimal learning curve and offers  effective options to most everything we want to do with our membership.

I have managed to create recurring revenue and I don't have to spend anytime managing payments.

Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.

I am a big fan of the smart tags as they allow you to add custom options depending on the membership level or bundle.

Easy to use, and great value for money. I've also been very impressed with customer support.

I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors. It is a gigantic plugin so updating can cause issues.

The timely, thorough, friendly support service would be at the top of all the features I like. I like how easy it is to use by me and our members.

MemberMouse is super easy to use and set up. I was able to have a functional membership site with just a small amount of work -- plus it can do so much more than I'm taking advantage of right now.

We researched thoroughly, made the choice, and I’m delighted at how it has become a valued part of our stack, used every single day.

Memebermouse is an inexpensive solution to managing a membership site that does a pretty good job.

I wanted a solution that integrated with Wordpress and MemberMouse delivered.

I hate that they use their own billing schedule when they could easily use the payment providers.

Not only is it a well thought out software platform, but it is designed to allow you to scale quickly if needed.

It was hard to find the automated email settings. When I add assing bundles manually I cannot add more of them with one click.

They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!).

MemberMouse made it so easy to integrate a membership system with ThriveThemes. They have made it so easy to grow our business and take care of our members.

It is a wonderful organizational tool. I especially like the Activity Log feature, so you know exactly how the members are engaging.

It was a little difficult to initially set up, as it required a basic working knowledge and understandings of building a  WordPress site.

It handles one time purchases, trials, subscriptions, and infinite bundling of products very nicely.

When my members request the reset password email, they don't get it, it doesn't arrive and then they cancel their membership.

It's been great and we haven't had to consider switching to any other platforms because it's been so solid for us.

Membermouse is incredibly easy to use, lots of training videos and step by step instructions to help you set up and manage.

Linking Membermouse and my forum (Discourse) has been REALLY difficult.

It is the most robust membership software I’ve tried. Customer service and options are fantastic.

I love how easy it is to integrate and customize Membermouse with my current Wordpress set-up.

Having unlimited users meant that as our organization grew, our cost for the software *did not. Annual membership renewal is easy to set up and run.

The lack of a spreadsheet import can be a hindrance. Also, there's no way to copy merchandise or most other objects in the system, which would be really helpful when creating a lot of inventory.

The release of Portal 5.0 will be a great leap forward and the expansion of the INSIGHTS reporting tools is huge as well.

I formerly used MemberSuite and was relieved to have a powerful system with excellent reporting capabilities. Every system has it's strengths and REPORTING is the best part of MemberSuite.

We have been anxiously awaiting the roll-out of the new customer portal.

The ability to customize and the price point was perfect for us compared to other systems. The customer service is really good as well.

MemberSuite system has many features and functions that a typically association would need, but given limited resources, it can't specialize in specifics tasks.

Our implementation was terrible and we are still finding things that do not work or were set up incorrectly.

Virtually nothing integrated easily with the system. It has its own home-grown CRM.

Their sales pitch is good. There are a lot of ways to customize the software and, for the right association with a very complex organization is can be customized to be a great tool.

The reporting package is good and getting better and there is a new layer of reporting software that provides even more granular information.

Ability to integrate through a robust API. Only pay for the modules you use and need, with an unlimited amount of users.

The difference in getting switched over was immediate and a huge improvement for our employees and our members/customers.

Since switching to membersuite, we've brought all of these back in house, since membersuite's tools and functions are easily as good if not better than the vendors we would use.

I love my account manager [sensitive content hidden. He is the reason we haven't left yet.

I like that it is web-based so all I need is an internet connection and I can access our database from anywhere. I like the attentiveness of our customer success manager and the support team.

MemberSuite is easy to use and can be accessed from anywhere. One of the best features for my place of employment is that it gives unlimited user access.

But there is no pipeline, no way to track communications with members,  and the plugin for outlook is no longer supported.

Lastly, members complain because it is not intuitive or easy for them to use.

I love my account manager Adam. He is the reason we haven't left yet.

US Dollar

MemberMouse is a cloud-based subscription management software that helps businesses track memberships and offer custom products or subscriptions on a centralized platform. Professionals can use the dashboard to monitor retention, average customer value or engagement rates and gain an overview of new subscribers through actionable analytics. 

MemberMouse allows organizations to limit login attempts, issue refunds, automatically lock shared accounts, and provide them with access permissions according to membership levels. Customers can access the self-service portal to view their order history, reset passwords and receive reminders about due payments through automated notifications.   

MemberMouse enables businesses to integrate the platform with various third-party applications, such as Stripe, ActiveCampaign, MailChimp, Zapier and more. Pricing is available on monthly or annual subscriptions and support is extended via a knowledge base and an inquiry form.


LongDescription

Revenue Recognition

Member Accounts

Multi-Channel Marketing

Enrollments/Onboarding

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Dues Management

Access Controls/Permissions

Customer Segmentation

Templates

Subscription Management

SSL Security

Order Management

Credit Card Processing

Reviews Management

Transaction History

Customer Accounts

Sales Orders

Customer Database

Refund Management

Customizable Fields

Member Database

Sales Trend Analysis

eCommerce Management

Shipping Management

Data Import/Export

Promotions Management

Email Templates

Self Service Portal

Content Management

Email Marketing

Membership Renewals

Data Security

Client Portal

Social Media Integration

Cancellation Management

Email Reminders

Subscription Plan Management

Revenue Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Returns Management

Customizable Templates

Discount Management

Member Types

Member Communication

Usage Tracking/Analytics

Customizable Forms

Order Processing

Third-Party Integrations

Campaign Management

Member Portal

Loyalty Program

Member Directory

Cataloging/Categorization

Shopping Cart

Website Management

Push Notifications

Payment Options

Dunning Management

Billing & Invoicing

MemberMouse is available across 4 pricing tiers: Basic, Plus, Pro and Elite. Each plan allows for unlimited members, access to our industry-leading support and a 14-day money back guarantee.
Pricing starts at $199.50/year with an introductory offer and scales with each tier differentiated by features.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

MemberMouse

Live Online

Webinars

Documentation

Videos

MemberSuite by GrowthZone is an association management software available in the market. The solution has been designed to provide mid- and upper-market level membership organizations with applications that offer the features, integration capabilities, and support needed to enable associations to manage, engage, and expand their membership base effectively.

Equipped with numerous modules, bi-directional API integrations, and an integrated data warehouse, the fully customizable AMS platform is transforming the way contemporary associations conduct their operations.

Key Features of MemberSuite by GrowthZone:
• Bi-directional API integration facilitates seamless connectivity with your existing best-in-class tools, such as LMS, CMS, and marketing automation, effectively eliminating data silos.

• The presence of a built-in data warehouse and BI tools equips users with the capacity to generate comprehensive reports and glean valuable business insights, thereby empowering your team to make well-informed, data-driven decisions.

• This highly configurable and customizable platform is adept at accommodating your unique membership structure, allowing for tailored workflows specific to your association without necessitating extensive time and resource investments in a custom-built solution.

• With unlimited user support and the presence of a dedicated customer success manager, you can rest assured that you're harnessing the platform's capabilities effectively and maximizing your investment's potential.

Member Communities

Jobs Board

Committee Management

Application Management

Financial Management

Invoice Management

Communication Management

Registration Management

Election Management

Membership Management

Fundraising Management

Event Management

Accounting Integration

Chapter Management

Third Party Integrations

Newsletter Management

Personalization

Customizable Reports

Document Storage

Activity Tracking

Contact Management

Event Scheduling

Event Ticketing

Website Integration

Event Calendar

Customizable Branding

Contact Database

Attendance Tracking

File Sharing

Segmentation

Search/Filter

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