Luminello is easy to you and has a shallow learning curve- it is a wonderful place to gather all the information necessary for patient files.

Customer support was also extremely responsive and helpful. I appreciated customer service by email, as responding to an email is much easier than making a phone call for me.

I would rate this excellent. It was easy to bill patients and keep track of records.

It was an okay system when I was a small, solo private practice. It has not grown with me and that's disappointing.

I have also used NewCrop and ClinicTracker in past settings, and both of which are horrendous.

Patients have provided positive feedback related to the ease of signing forms as they are intuitive and clear.

Great, my questions were answered quickly anytime I reached out to the team.

Luminello is simply easy. I write my progress notes and prescribe my medications electronically with ease.

They would rather send 15 emails then have one call and I have to threaten them to get questions answered.

Integration with local labs is lacking if you do not use quest or labcorps. It also was hard to find ones own personal URL.

Originally my plan was all cash practice. This would have been perfect for that.

It is not cluttered with functions I do not need and allows a surprising degree of customization within some constraints.

Notes are easy to do once initial templates are completed and easy to do follow up notes. Integration of scheduling, e-prescribing, and online scheduling is major advantage.

Also the integration of messages into charts. Electronic prescribing has been a huge asset as well.

Everything is online- so forms able to send easily to patients for signatures. Secure portal messaging very easy to use.

Support staff has been very responsive and helpful.

I had a problem e-prescribing on Friday due to purchase of new phone.

The mobile interface was also sometimes difficult to use.

Integration with current processes went smoothly and it is very user friendly. Being able to integrate patient's credit cards into the system was a definite billing time saver.

Ease of use, customer portal, customised forms to be filled by patients, practice revenue management and EOBs, note shortcuts, low price.

It's competitively priced with other EMRs like practice fusion though practice fusion has e-labs which luminello does not. It's fairly intuitive to use.

Easy to learn and use the software. The patient portal has been helpful.

I liked the comprehensive nature of the note possibilities helping me capture the totality of potential mental health problems for patients in documentation.

However, I ended up using separate vendors for scheduling, billing, prescribing, labs, and Telehealth. That created a disjointed experience for me and my clients.

Customer support is highlight of the company. They are prompt, responsive, and helpful.

Luminello was exactly what I needed for my solo private practice. It was easy to learn and when I requested help or answers, someone responded quickly with a solution.

I like the price of Luminello give the features included such as online scheduling, client portal, appointment reminders, billing and payment tracking.

Very reasonable prices for such a robust software.

It has been freezing on me lately when I've tried to edit the intake note templates. It's a little confusing trying to figure out how to build forms on it or edit the forms.

Sending labs is still difficult. Also, they require patients date of birth when setting up an account for patients which has annoyed me (as opposed to patient typing it themselves).

I am very happy with them and relieved to have finally found a good solution. I am now able to manage a medium sized psychiatry practice without any staff which is a huge accomplishment.

It is very helpful to have electronic prescription capabilities especially because California is phasing out paper prescriptions in 2022. The program is quite reliable.

I think this might be just because it's made more for therapists than physicians, but I'm not sure. Overall, it's been pretty good.

Overall my experience was wonderful, particularly refreshing after switching from another general EMR.

The feature I like most about this software is the ease with which I can post questionnaires for patients and then directly transfer that information into a note.

There are many aspects of Luminello that were appealing and worked well for my practice. First is the user interface, which was very easy on the eyes.

Very easy to learn and overall operation is intuitive. Tech support is outstanding, even for the basic questions.

The pricing is straightforward and fair, with new provider/low-volume pricing. I appreciate not being constantly upsold other products from sales, which I’ve experienced with other platforms.

I think this is a great software for therapists and cash pay practices.

For small to medium sized practices, it is a dream come true. Easy to use, easy to customize and all my doctors absolutely love the scheduling feature.

I miss the youtube videos on the new features or highlighted features they always gave me ideas and another way to consider how we did things.

Some reports were wrong and some they could not do for my company. I was used to certain codes IE: for collection purposes and that has not worked out.

The situation got bad enough that the front office confronted me with two options - get new staff or go back to the old program.

I also love the support team they are always very helpful and knowledgeable.

Set up is easy enough and support is excellent. It is easy to recommend this product.

The system is easy to use and user friendly. Since no one is perfect, the system allows you to make corrections fairly simple.

Since I transitioned from an old DOS format, I evaluated from the ground up regarding pricing, ease of use, integration with clearainghouses or in house electronic claim submission.

Its great and easy to use. Nothing too complicated about this product.

Technical support is prompt and efficient in resolving any issues or modifications necessary. Support information is updated regularly with the industry changes.

The color coding makes it easy to review patient accounts and reallocating payments is quick and easy. The technical support at TotalMD is superior to any software company I have every worked with.

Prior to switching to TotalMD, our biggest complaint with the previous system was the lack of ease to use.

Total MD has been a very pleasant experience for me. This is not a software to get just because it is affordable.

I love that it's an all in one. No more having to run 2 or 3 different programs to schedule patients,run payroll and keep records.

The ease of usage and the customer service is great.

The TotalMD software is easy to learn and easy to use. It supports the various coding requirements across specialties and across a wide range of insurers.

A very feature rich program for an affordable price. They also have fantastic customer service and support that is completely US based.

Super friendly and helpful. Support is always easy to get ahold of, If I have ever had any issues they have been able to find a solution quickly.

The pricing, support and features of TotalMD create a package that cannot be beat. Give them a try and I think you’ll be as thrilled as I am.

From a support perspective, they have wonderful technical support. They don't leave you hanging, and they spend quality time on each issue whether it is true support or training.

We have accomplished a lot with their practice management platform. I just wish their reporting had a better flow to it.

I like that I have been able to learn how to use this software very quickly.

Charges super easy to enter. Just an easy system to do billing on.

I used Medisoft for 20+ years and this was easy for me to set up and use. I bill for Clinics,  Emergency physicians and Mental health providers.

This is definitely the best Medical Billing Software.

Small Icons, No way to enlarge fonts, Received texts do not show patient's name, No patient recall for lost patients.

Overall a great product, though the specific menus could be improved for ease of use and tailoring.

My favorite thing is definitely the reports. I can get any report that I have ever needed, and I have had many customized and my doctors love the reports that I am able to give them.

By switching over to TotalMD as a host I get better customer service, timely software updates, and I've reduced my hosting and software cost by nearly fifty percent.

I dislike the inability to make reports on my own. When I need to make a report, I don't have time to deal with support.

US Dollar

Luminello is a cloud-based electronic medical record (EMR) that helps psychiatrists, counselors and therapists in small mental health practices. It comes with a calendar scheduler, which allows users to manage appointment bookings, automated reminders, recurring patient schedules, check-ins, custom time slots and more.


Key features of Luminello include e-prescriptions, notes, billing, insurance and pre-screening. It provides a client portal, which businesses can use to streamline communication and manage all information about patients. Additionally, practitioners can clone notes in bulk from the dashboard or define shortcuts for typing notes such as standard treatment plans, common phrases, and more.


Luminello facilitates integration with various third-party applications such as Bluefin, ApexEDI, and more. Pricing is available on monthly and annual subscriptions and support is extended via email, chat, phone, and documentation.






LongDescription

Treatment Planning

Document Templates

HIPAA Compliant

Charting

Digital Signature

Task Scheduling

Confirmation/Reminders

Credit Card Processing

Calendar Management

Template Management

Self Service Portal

EMR/EHR

E-Prescribing

Single Provider Practice

Role-Based Permissions

Client Portal

Forms Management

Activity Dashboard

Reminders

Medical Billing

Customizable Templates

Billing & Invoicing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Therapy Notes

Progress Notes

Notes Management

Web browser (OS agnostic)

Prescribers:
E-Rx Lite: $69/month.
E-Rx Pro: $99/month.

A free-for-life version is also available.

Therapists:

Therapist+Wellness Pro: $39/month

A free-for-life version is also available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Luminello

Live Online

Webinars

Documentation

Videos

TotalMD is an extremely affordable, extremely intuitive Practice Management solution that offers small and growing practices the latest billing technologies and techniques at a fraction of the cost of their competitors. TotalMD provides a completely integrated suite of features that will help you run your practice or billing service more efficiently and profitably, from e-claim service to comprehensive patient scheduling, financial reporting, EMR integration, and more.


We recommend this solution to billing services and smaller practices that are looking for a single solution to effectively collect and manage payments and collections, schedule patient appointments, and access reporting tools to ensure payments are complete and on time. The system can be installed locally using the traditional server method, but it also offers a cloud-based deployment option.


With the cloud-based deployment, users have access to critical practices data any time from anywhere with an Internet connection. This also eliminates upfront hardware and network equipment purchases, as well as time-consuming backups and updates. 


On the billing side, every version of TotalMD is ICD10 and 5010 ready, and offers additional capabilities for Insurance Collection Management, patient accounting, advanced scheduling, a report designer, and much more, including online eligibility, EHR integration, and a collections module. We really like that they offer free data conversion from Medisoft and Lytec; conversion from any other system is available for a single low fee.


For smaller practices and billing services seeking a cost-effective, complete practice management solution that their team can quickly pick up, TotalMD should be on the short list to review.



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