I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code.

Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.

Segmentation (allowing us to properly split our customers up and target them with appropriate emails). Templates: easy to setup, customize and ensure they look professional.

I am a web developer and their API is fantastic to use. It is easy and straightforward.

The custom HTML email editing is a pain, you can't actually edit the HTML in the platform, so you've got to constantly upload, test, and re-upload changes.

Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features.

As such, lists often run into negative numbers after I delete them.

I love that campaign monitor has two ways of creating emails, either uploading custom HTML or using their in-house email builder.

The ease of use is by far the best thing about Campaign Monitor. No background in coding or HTML.

Campaign Monitor allowed us to send our monthly newsletter with ease. This brought in an abundance of new business for the company and helped to grow revenue.

Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

It has some nice built in engagement segments (wish they were customizeable), and a decent set of basic integration capabilities. For the price, it does ok.

Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier.

If your business thrives from email traffic then I definitely recommend upgrading to the highest-paid tier account: Premier to gain the best results.

It's easy to use and has some great features like you can import your plain text right from your html in CM.

Best of all is the truly responsive customer service. Sarah was particularly helpful and accommodating when I really needed her help.

The biggest problem that I've been having lately is trying to send a preview email to myself...it never seems to work on a Friday.

Campaign Monitor had everything our company was looking for and more. We like that you can use their template or bring in your own.

You will love Campaign Monitor is you're a developer/designer because you have a lot more advanced customizations and features to play with.

It seems like they are favored in terms of integrations with popular software so that is a plus. Overall I like the feel of the style on the template library and deliberately was perfect each time.

What I like most about Campaign Monitor is it's ease of use. Very easy to put together emails to go out to our data base.

I love being able to personalize and monitor email campaigns. I love being able to track the results of my email marketing efforts.

It's style  editor is quite clunky to use and the visual results one can obtain feel fairly limited.

They have been quick to respond to our issues, and the support team is very helpful.

We used a few others before discovering Loyal Zoo. The transition from my old system to Loyal Zoo was amazingly simple.

The Admin Dashboard is easy to use and it's easy to set up new rewards.

Lack of customizability for each shop unless paying for a full year up front.

Very early stages, however seems like a good form of advertising and good way to form more of a relationship with our customers.

I like Loyal Zoo because it allows me to easily be able to allot my loyal customers rewards without having to track a lot of details.

Less expensive than other companies out there and better customer service.

I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.

Really easy to use,  Value for money aswell. We have built up a huge customer base via loyalzoo.

I used to have to hunt for cards, and the odd time a card would be misfiled or ended up paperclipped to another customers card which caused frustration.

Seeming inability to restrict sales to walk in business only. Our commercial customers and off premise catering customers also get reward points.

Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.

The bouncing back and fourth between our till screen and the loyalzoo screen can be a pain.

Integration with Epos Now was an absolute pain.

Great that it is integrated with our system and loyal points are automatically added per transaction.

Relatively easy to train staff in use of loyalty program.

Customer service is wonderful and they're always willing to take suggestions to improve the app. My business relies on Loyalzoo on a daily basis and they keep improving it.

I am stuck with this program because I'm stuck with a VERY poorly supported EPOSNow system. It's the best worst option.

People generally forget what they used in the first place and sometimes it creates confusion with missing points due to the multiple accounts.

Love it's simplicity and ease of use. Customers love that they only have to provide a phone number amd name and do not need an app.

I love the ease and the pricing for this product makes it an easy choice.

The team behind Loyal Zoo is super responsive, even on weekends. Per our request, they implemented for us a tier system that fits better with our vision on loyalty system, at no additional cost.

Super easy integration with our POS software, very easy to navigate for customers as well as staff, nice to be able to set your own discounts.

Ease of setup and integration with online systems.

US Dollar

Campaign Monitor by Marigold is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verticals.

The solution offers several features like customer journeys, targeted segments and more that help organizations to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails.


Campaign Monitor’s tools enable users to customize and expand their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time information related to email performance and campaign activity.


Users can keep track of audience behavior and their engagement with emails, content sharing and effective action items. Campaign Monitor offers integration with various third-party applications like Shopify, SalesForce, Facebook, Magneto and WordPress.


Services are offered on a monthly subscription basis that includes support via email and through an online knowledge base.



LongDescription

Engagement Tracking

A/B Testing

Multi-Channel Marketing

Email Monitoring

Lead Capture

Activity Tracking

Customer Segmentation

Drip Campaigns

Real Time Monitoring

Campaign Tracking

Multi-Campaign

Customizable Fields

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Lead Management

Conversion Rate Optimization

Email Marketing

List Management

Real-Time Data

Performance Metrics

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Dynamic Content

Event Triggered Actions

Customization

Activity Dashboard

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Data Visualization

Customizable Templates

WYSIWYG Editor

Conversion Tracking

Response Management

Dashboard

Web Forms

Mobile Optimization

Spam Blocker

Real-Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Monitoring

Mailing List Management

Campaign Analytics

Customizable Forms

Drag & Drop

Autoresponders

Third-Party Integrations

Campaign Management

Multivariate Testing

For Small Businesses

Multi-Channel Campaigns

Channel Management

Website Analytics

Recommendations

Multi-Channel Data Collection

Behavioral Targeting

Tag Management

Data Source Connectors

Real-Time Analytics

Messaging

Personalization

Customer Data Management

Mass Texting

Access Controls/Permissions

SMS Messaging

Subscription Management

GDPR Compliance

Categorization/Grouping

Communication Management

Customer Database

Audience Targeting

Content Library

Lead Generation

Customer Experience Management

Preview Functionality

Multi-Channel Communication

Contextual Targeting

Workflow Management

Message Personalization

Email Management

Visual Analytics

SMS Marketing

Automated Scheduling

Basic: $9/month 
Unlimited: $29/month
Premier: $149/month

All with 24/7 support.

A 15% discount is offered for nonprofits.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Campaign Monitor by Marigold

Live Online

Webinars

Documentation

Videos

Loyalzoo is a customer loyalty solution that helps small and midsize businesses run and manage points/subscription-based loyalty programs on a unified platform. It enables organizations to collect customer information, reward them with points based on purchases and send promotional messages to improve the customer retention rate.


The centralized dashboard allows business owners to generate custom reports, analyze market trends and configure rules for customer loyalty rewards. Loyalzoo lets managers view loyal customers and access information related to customers’ contact details, historical purchases and eligibility conditions for targeted promotions. Additionally, employees can directly award points or stamps during the point of sale (POS) transactions and automatically update information in customer profiles in real-time.


Loyalzoo facilitates integration with various third-party e-commerce platforms such as Shopify, WooCommerce, Magento, Etsy and more. Pricing is available on monthly subscriptions and support is extended via a help center and live chat.



Rewards Management

Incentive Management

Promotions Management

Real Time Data

Membership Management

Real-Time Notifications

Alerts/Notifications

Loyalty Cards

Customer Profiles

Social Promotion

Point of Sale (POS)

Loyalty Program

Customer History

Mobile Alerts

Rewards Points

$57/month per store, this includes:
- 7 day free trial
- stamps or points based rewards system
- 2 x marketing messages a month
- no contracts, cancel anytime
- runs on most point-of-sale systems

Annual subscription available, offering 2 months free, for $570/year.
Loyalzoo is also natively available on the Clover app market and the Epos Now app store.

Campaign Monitor by Marigold vs Loyal Zoo

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