Cartegraph Asset Management vs Niche Academy

RATING:

4.9

(22)

Cartegraph Asset Management has 22 reviews and a rating of 4.86 / 5 stars vs Niche Academy which has 78 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (22)
4.5 (78)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 21, 2022
April 17, 2023
Pros/Cons
  • Pros

  • The ability to quickly find information is important in local governments. The report functions are very customizable to specific needs.
  • Cartegraph continues to improve their mobile and web-based software based on community feedback, and their support is top notch.
  • Cons

  • Most all of my users are not able to make their own reports due to how difficult they are to build.
  • Sometimes getting the scenario builder portion to function the way I want is difficult.
Read all user reviews
  • Pros

  • I love that there is an option to build our own modules, access free ones from the marketplace, and the customer support is amazing.
  • The support team worked with us and it is working a lot better now. We like the accessibility of support and the customization options for the content in the courses and academies.
  • Cons

  • Pages are so often the same from page to page that I get lost. Trying to see which courses have been completed by which employees for example, is not intuitive.
  • The timing of classes are not always accurate as Niche Academy provides services all over the world, sometimes time zones are a factor. In addition glitches are a ongoing struggle at times.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos