I love how easy it was to set-up and how easy it is for my staff to learn.

Also, some of the french translation are bizarre and inaccurate' and some sections aren't fully translated. There's some annoying bugs  ( i already sent all this to their support team).

The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.

Really too bad, because it had everything else on our requirements list.

You get the best customer service care there is in the business. One of the representatives and his customer service is top notch.

Great product for small business with potential to schedule and make. Money from any where at any time.

Easy to use and does what it is supposed to. An incredibly powerful integration with Mail Chimp that allows you to programme automated emails based on member/customer activity.

Over all, as my first booking software, I loved it.

The product is visually clean with great features and a low learning curve for my staff. Front Desk is simple, useful, and a great addition to my business.

Absolutely 100% positive and fantastic experience. Customers comment on how easy it is to use and I greatly value this software.

Families are unable to manage each other  so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.

Extremely user-friendly and easy to navigate. Love the client notifications/reminders, and integration with MailChimp and the access to a merchant account.

As a coach, I can take attendance on my phone and also leave notes for other coaches or myself.

Writing emails directly into the program is difficult.

I have thoroughly enjoyed this software and the staff that keep it going. The groups on Facebook are ever so helpful and speaking with tech support ALWAYS yields a solution.

You have to log in twice to get into the staff portal for time sheets, etc. Some parents find it difficult to use.

Some people on our team really struggle with it.

The first time I used this software it was hard but the more I used it the more I learned more about it. The payment process is tricky and takes many steps to process.

The elimination of latency is fantastic. That is why I tried the software and why I continue to use it.

The interface with Quickbooks is easy, too. We are new to student portals and connecting resources for virtual learning, but so far that  is going well.

Website is difficult to use. Ugly interface and poor UX in general.

Jackrabbit Music is a coordinating platform which allows for easy tracking and management of registrations, paychecks, and customer help.

My overall experience with Jackrabbit Music is that the software is good and easy to use.

I like the customer service and the continuous improvement of your software based on customer suggestions.

There is no way to put toxic families into another category so they can't re-enroll again.

The thing that I like about Jackrabbit is that it is easy to use and it is easy to function when doing attendance and logging in your hours.

One thing I really want to point out is the website integration. You can set up your website so that class is automatically pop up when you have them in jackrabbit.

I love the quick and easy financial reports and the way we can organize and bill our clientele.

The reporting, tracking, scheduling and billing features are excellent. Jackrabbit is constantly updating the interface, increasing functionality and improving the user experience.

The only thing I would change is the way that registration fees are set up. We are forced to use another software for our classes that have different fees, which is inconvenient.

We have considered switching to Apple's new software because the other business we know crumbled due to this defect in your software.

I also LOVE the customer service. They are always there to help me and answer my questions.

The training modules are also very helpful. It's worth investing time into those modules and getting the certifications.

Some of the features are difficult to use/don't make sense. You have to go through too many steps to achieve a simple task.

Batch payments, revenue reporting, birthday listings, staff portal, the ability to embed class listings into my website.

I like the class management. Seeing exactly who is enrolled in each session is fairly simple.

The export to excel for the reports is very bad. The function outputs data to excel, but the data is so poorly dumped out that it is almost not usable.

Overall, excellent product, but the interface and how tech-savvy you have to be to use it is really a drawback.

We love the client portal, the recital helper, the ability to keep track of roll and makeups. The ability to communicate in multiple ways to our families.

The best thing about Jackrabbit is its support team. They are always there to help and guide through problems.

Our instructors and volunteers like the ease of use and families have liked  having emails come from one place.

I appreciate the comprehensive integration of billing and scheduling on the same platform.

The reports, Staff Portal, online registration, and ease of billing/collection have saved me countless hours and therefore, so much money.

So far, this program is very user friendly and customer support has been amazing.

Jackrabbit has made it SO easy for our piano school to maintain our database, keep in touch, and bill our customers.

Tons of functionality and the BEST customer service.

Needing to type in command prompts is very annoying. Coaching parents and students on it is worse.

US Dollar

Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more.


Pike13 helps users to manage online booking, client sign-up, monthly payment collection and client notifications. It supports electronic payments, coupons, discounts and credits. Payroll management is also offered.


Pike13 provides reporting and analytics functionalities to analyze client details and trends. Users can add new client information and manage customer relationships using this tool. Additional notes can be added to client profiles by the user.


Pike13 is accessible via various devices and is PCI DSS compliant. It also integrates with third-party applications such as MailChimp and Emma for email marketing, Smartwaiver for sales and marketing automation and Google Analytics.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Real Time Analytics

Member Accounts

Employee Management

Parent Portal

Surveys & Feedback

Faculty/Staff Management

Enrollments/Onboarding

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Group Registration

Customizable Reports

Rescheduling

Document Storage

Dues Management

Student Portal

Access Controls/Permissions

Activity Tracking

SMS Messaging

Score Tracking

Staff Scheduling

Progress Tracking

Real-Time Monitoring

Contract/License Management

Task Scheduling

Financial Management

Electronic Signature

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Member Database

eCommerce Management

Attendee Tracking

Scheduling

Data Import/Export

Parent/Student Portal

Promotions Management

Email Templates

Multi-Location

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Student Management

Booking Management

Project Time Tracking

Email Marketing

Mobile Access

Online Payments

Sales Reports

Skills Tracking

Membership Renewals

Real Time Data

Performance Metrics

Data Security

Enrollment Confirmation

Membership Management

Photo Management

Credit Card Management

Marketing Automation

Client Portal

Sales Tax Management

Event Scheduling

Real-Time Notifications

Cancellation Management

Email Reminders

ACH Payment Processing

Subscription Plan Management

Email Management

Website Integration

Video Support

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Client Profiles

Data Visualization

Reminders

Time & Expense Tracking

Web browser (OS agnostic)

Pike13 offers pricing that fits your business at a flat rate with no surprises. Depending on your business needs, Pike13 offers three plans: Essential, Advanced, and Premium, ranging from $118/month to $237/month. Enterprise plans are also available — ask our sales team for custom pricing.

All plans include guided setup and training with a dedicated onboarding specialist, help migrating your data, a staff app and client kiosk app, a customer success manager, and access to our top-rated customer care team.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Pike13

Live Online

Webinars

Documentation

Videos

Jackrabbit Music is a cloud-based class management software that helps music schools handle online registrations, track attendance and process payments on a unified platform. Instructors can use the application to view daily, weekly or monthly classes using built-in calendars, generate absence reports and monitor students’ progress and achievements.


Jackrabbit Music’s billing and payment management system enables organizations to display fee structures across user accounts, calculate discounts and automatically send payment receipts to clients. The application offers a parent portal, which allows users to update learner’s information, view daily schedules and track attendance. Additionally, it allows administrators to notify students, parents, and staff about operating hours, vacations and other announcements via text messages.


Jackrabbit Music facilitates integration with QuickBooks, which lets organizations automate various accounting operations like book-keeping, revenue management and financial data analysis in real-time. Pricing is available on a monthly subscription and support is extended via phone and email.



Class Management

Event Management

Billing & Invoicing

Event Calendar

Payroll Management

Customizable Forms

Repertoire Management

Inventory Management

No contracts, pricing based on total student count.

1-100 students: $49/month
101-250 students: $89/month
251-500 students: $129/month
501-1000 students: $169/month

Pike13 vs Jackrabbit Music

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