All ManageEngine OpUtils Reviews

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User Profile

Shawn

Verified reviewer

Hospital & Health Care, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Wonderful network switch port and IP address usage reporting product

I am extremely happy that I found this product because I was having a lot of trouble keeping up with IP address usage and network switch port usage. There wasn't a solution that I knew of that could easily gather all of this information in one place.

PROS

I didn't know there was a product that could integrate with DHCP servers and switches in such a way that it could easily report usage and availability. It is great at these items. Their support is wonderful and quick.

CONS

Sometimes the software reports having issues connecting to network switches periodically. But it really isn't a con, because it connects at least once a day and new devices don't get added to my networks that often.

Joshua

Higher Education, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great tool for network monitoring and administration

ManageEngine has been great to work with. The OpUtils has been a very good product for us and allows us to track our IP usage and helps us determine what devices are using which IP. We also had a great experience deploying the tool and it is easier to use than SolarWinds

PROS

Easy to deploy and use on a day to day basis. Easy to manage and report on IP usage. Great support team

CONS

Documentation is not always up to date. Been having some difficulty with notifications and customizing them.

Reason for choosing ManageEngine OpUtils

Cost and to replace a tool that did not work well for us

Reasons for switching to ManageEngine OpUtils

Cost and to replace a tool that did not work well for us

Chris

Government Administration, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

OpUtils is a great tool for small IT department

I use OpUtils to manage my IPs within my network. Primarily this is useful when certain networks have only static entries and it is harder to know what IPs are still available. Additionally I have been able to use the Switch section to locate which port in the switch a device was plugged into.

PROS

Ease to use is one of the best features. Additionally the layout is fairly easy to understand.

CONS

I have some trouble with the automatic scans not working and often have to manual update the available IP list.

Reason for choosing ManageEngine OpUtils

Cost and functionality were key factors in deciding to get OpUtils.

George

Higher Education, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2023

IPAM Survey

All i want is something to reflect IP address usage and operate in real time.

PROS

It was easy to install and configure. Not a bad interface

CONS

Couple things.Get rid of the adds at the top bar. I bought a product, I don't want repeated notifications to buy others. Turns me off completely to looking at all the other offerings.The scan is too slow and does not update often enough to reflect changes in DNS.When scrolling down a range to find an IP, the view resets and puts me back at the top of the adress space no matter what I do it will not refresh every minute.Login window is confusing.SSO setup is misleading and documentation is inaccurate.

Reason for choosing ManageEngine OpUtils

pricepoint

Reasons for switching to ManageEngine OpUtils

Funding

David

Civic & Social Organization, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Useful tool for switchport management and reporting

We value the product very much. It is a useful tool in our arsenal.

PROS

Ease of use & Cost are important factors. We also like the user interface and reporting features.

CONS

Integration options are not the best between other products.

Reasons for switching to ManageEngine OpUtils

Split off from SolarWinds Orion SAM that the Server team use

Nebay

Mining & Metals, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

OpUtils is one of the best Network Monitoring and Management software

I have been using this product for almost 8 years. Easy to use and manage and it has intuitive features and dashboard.

PROS

I like the network tools and interface monitoring feature of the software and it compares configuration changes and it saves running as we as start-up configuration changes that is next level and the configuration backup schedule is way to much.

CONS

Configuration backup for Nexus and HPE Aruba is not fully functional.

Reason for choosing ManageEngine OpUtils

Cheaper and very easy to setup and use. SolarWinds products are very expensive and they are really complicated as well as resources consuming products even they're good products. However OpUtils is very easy to use and setup using few clicks.

Micheal

Oil & Energy, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

OpUtils Review - Network Monitoring

The solution is serving a good purpose for IT devices and network monitoring.

PROS

IP Address Manager (Summary, Subnet & IP Details, History & Alerts); Networking Tools

CONS

There is not option to use API setting for Email Server configuration. The SMTP option available requires additional exceptions from certain firewall servers.

Reason for choosing ManageEngine OpUtils

It has the additional features and options for remote support from the ManageEngine Team.

Stephen

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Very useful addition to our toolset

It has replaced our antiquated spreadsheet-based IPAM system we had previously used. Using the AD integration aids with compliance to our corporate standards, ensuring that all actions are tracked and attributed to the correct team members.

PROS

The ease of setup, and the at-a-glance overview of network IP utilisation. The web-based GUI is easy to use as well.

CONS

It would be handy if we could assign colours/icons to the folders we create - would help in identifying which networks belong to which sites/systems at a glance.

Reason for choosing ManageEngine OpUtils

Price was a major consideration, but so was the level of support available and the ease of us (PHPIPAM did not provide the feature set we needed).

Cliff

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Great product

Overall the product worked well and was easy use

PROS

Easy to get up and running and manage end point computers.

CONS

Requires a dedicated server for each manage engine product. Tried to run multiple apps on the same server

Lee Ruan

Computer Software, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Simple yet powerful tools

PROS

Ease of use and device discovery and customer support.

CONS

Smaller bugs are always reported and fixed by the product Team.

Kiel

Mental Health Care, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2023

ManageEngine OpUtils is absolutely worth the Cost involved

Really solving the speed at which my Admin's are able to respond to both events as well and just get their Daily Admin tasks done.

PROS

Probably the thing I like most about OpUtils is that though the Utilities and features it has can be done through other means, the fact that they are baked into the Opmanager console makes it super convenient to use without searching all over for the functionality.

CONS

This is probably just a gripe about the overall Opmanager tool. The SAML authentication implementation needs some work. Which is strange to me because other Manageengine tools have SAML working perfectly.

Reasons for switching to ManageEngine OpUtils

Cost and functionality. The cost for the software is very reasonable for the type of network we have and compared to others like Solarwinds that I've used in the past is easy to setup and maintain. We bought other Manageengine products and the integration is fantastic between Opmanager and SDplus specifically. The ability to create and resolve tickets automatically between the two means less work for us when an issue pops up that is auto-resolved by the software.

Dan

Banking, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2022

OpUtils Review - Good Software For The Money

Overall I am satisfied with the software, good value for the money, easy to setup, customize and get connected to network devices and DCs if you know your switch/server credentials. I would recommend and am happy I have found this handy tool at a great price.

PROS

Setup is a breeze. I use it mostly for IP mapping and alerting of any rogue IP activity, as well as switch port mapping and alerting on bandwidth overages etc.

CONS

I am having an issue with the report exporting functions not working, I try to export a report in any fashion, xls, pdf etc. and they download but are blank. I have emailed support with a screenshot but I haven't tried to contact support within the product which I will try next. Overall nothing that bad to say about it, it's useful, lightweight, powerful for what features it does have, is customizable, and very reasonably priced. Also, our some of our IP scopes expanded from /24 to /23, and initially I couldn't add the new scopes without upgrading the license, but they pro-rated the license so it was very affordable to upgrade and expand our range of monitoring.

Reason for choosing ManageEngine OpUtils

I had used other Manage Engine products in the past and like the look and feel of OpUtils and plan on implementing Log360 and feeding the OpUtils data into it. The price is attractive and it's a powerful tool but simple enough to use quickly to get good results and alerts.

Reasons for switching to ManageEngine OpUtils

Wasn't happy with Solarwinds support, and look and feel of the OpUtils software is preferrable, price is around the same.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

OpManager - Good Stuff

Overall, the product is great. I cannot say enough about how good their support is. It's amazing.

PROS

The flexibility of the software is its strong suit. You're given the option of using built in tools, such as SNMP monitors or create your own.

CONS

I didn't like the setup process. I felt there were too many steps to get up and running. Maybe a standard VM ova would've made the process easier.

Reason for choosing ManageEngine OpUtils

Support is better.

Reasons for switching to ManageEngine OpUtils

They don't have great support.

Jordan

Banking, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Easy to use IPAM solution

Good experience. Having the ability to see and manage ports and port history in a nice interface saves a lot of time vs living in spreadsheets.

PROS

Easy to navigate and see information. Good search and easy initial setup.

CONS

The notifications. Even if you dismiss them they always come back.

Reason for choosing ManageEngine OpUtils

Easy to integrate with other ManageEngine products and for the price and security it out performs most of the competition.

Brian

Construction, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great Product

ManageEngine as a whole has always had and still has great support, that's why we also check with ManageEngine first.

PROS

OpUtils Gives us the tools we need at a good price. The IP Address Manager is really helpful, we used to try to keep all our IP's documented in a excel file, so this was a huge leap forward for us in just that aspect alone. We have 50+ Cisco Nexus switches, so we use the Config File Manager to keep a backups of our network switches and we've even had to use the Rogue Detection feature a few times already.

CONS

GUI and/or the dashboard looks outdated.

Martin

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Crucial for network troubleshooting and management

PROS

Best designed to network operations and enhance performance, It helps in tracking managing switch ports and associated devices. This is particularly valuable for large networks. Our users find OpUtils to have a user-friendly interface and consider it easy to use, which is valuable for IT professionals of varying expertise levels. The allows users to tailor OpUtils to specific network management needs.

CONS

Adequate hardware resources are often needed for optimal operation.

Dewain

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

another great tool from ManageEngine

PROS

I use it for the rogue device detection and overall network device monitoring.

CONS

It has all the tools i need it for. rogue detection, ip address management...

Daniel

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Necesidad del cliente

PROS

Facil uso y buena visibilidad de toda mi red

CONS

No cuneta con un grafico o dashboard para relacionar los dispositivos principales de red

Reason for choosing ManageEngine OpUtils

Por sus funcionalidades que era lo que se necesita en COFIDE

James

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

OpUtils, Perfect and easy way to manage IP space and switch reports

Very good. Had the software downloaded, installed and pulling information within an hour. Being a small I.T. shop, time is my most valued resource, so I avoid products that take longer to setup, or require a vendor meeting session to handle.

PROS

Very easy to setup. Not intrusive like some vendor's software, visually very quick and easy to find needed information.

CONS

Being vendor independent, it has to use the most basic collect features, so some of the advanced features on high end switches aren't used effectively.

Reasons for switching to ManageEngine OpUtils

No longer could trust the company.

David

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Port Mapping

We are able to solve some duplex mismatch errors we were experiencing and now have a better grasp on the IP address management portion.

PROS

The main feature I wanted to use this for was to manage my switches under one interface, as far as the ports and the IP Addresses. For the most part, that works great and I really enjoy the product.

CONS

When something is wrong with a switch scan and it just fails to scan with the SNMP credentials that had been working, there is no easy way to find out why it fails.

Daniella

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Identifying and resolving performance issues within a computer network

PROS

Effective network troubleshooting requires a systematic approach, patience, and a strong understanding of network fundamentals. It often involves using different tools and techniques to identify and address the root cause of network issues, ensuring optimal network performance and reliability.

CONS

Improving documentation and knowledge for troubleshooting network issues.

User Profile

Joseph

Verified reviewer

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Simplify your Network

We use it for Level 1 engineers to track and report on our end points. Then integrate the reports with slack for central visibility.

PROS

We have been loyal ManageEngine users and this product is one of their most powerful. Automate switch level tasks, run reports and track change management.

CONS

It’s a bit tricky to perform software updates.

Josh

Construction, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

OpUtils

Very convenient, suits our needs

PROS

Easy to use and configure. Quickly alerts us to new devices on the network.

CONS

MAC address lookup function needs improving, quite a lot of devices appear with no information

fazal

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Easy monitoring tool

PROS

i used this tool to monitor routers and switches and generated reports for availability, performance, utilization and downtime.

CONS

It does not have customization according to our needs in reporting and some of the devices we had were not supported.

Julian

Entertainment, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2023

Great for my use case

Overall it has been a good experience, with a bit for focus on support this could be a great product. I will still continue to use this daily as it's the most robust solution in the price bracket.

PROS

The ability to turn on endpoints from an off state, the wake on lan functionality it provides me is very useful to me and my users.

CONS

While mostly ok, the customer support needs some improvement. You pay for this in the annual fee and I have had one issue in particular that they cannot solve

Reason for choosing ManageEngine OpUtils

Free/alternatives didn't have the ability to wake machines up on a schedule. This feature was very important to me so I can turn machines on at the weekend for updates/patching.

Showing 1 - 25 of 57 Reviews