All ManageEngine OpUtils Reviews
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Shawn
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Wonderful network switch port and IP address usage reporting product
I am extremely happy that I found this product because I was having a lot of trouble keeping up with IP address usage and network switch port usage. There wasn't a solution that I knew of that could easily gather all of this information in one place.
PROSI didn't know there was a product that could integrate with DHCP servers and switches in such a way that it could easily report usage and availability. It is great at these items. Their support is wonderful and quick.
CONSSometimes the software reports having issues connecting to network switches periodically. But it really isn't a con, because it connects at least once a day and new devices don't get added to my networks that often.
Joshua
Higher Education, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great tool for network monitoring and administration
ManageEngine has been great to work with. The OpUtils has been a very good product for us and allows us to track our IP usage and helps us determine what devices are using which IP. We also had a great experience deploying the tool and it is easier to use than SolarWinds
PROSEasy to deploy and use on a day to day basis. Easy to manage and report on IP usage. Great support team
CONSDocumentation is not always up to date. Been having some difficulty with notifications and customizing them.
Reason for choosing ManageEngine OpUtils
Cost and to replace a tool that did not work well for us
Reasons for switching to ManageEngine OpUtils
Cost and to replace a tool that did not work well for us
Chris
Government Administration, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2024
OpUtils is a great tool for small IT department
I use OpUtils to manage my IPs within my network. Primarily this is useful when certain networks have only static entries and it is harder to know what IPs are still available. Additionally I have been able to use the Switch section to locate which port in the switch a device was plugged into.
PROSEase to use is one of the best features. Additionally the layout is fairly easy to understand.
CONSI have some trouble with the automatic scans not working and often have to manual update the available IP list.
Reason for choosing ManageEngine OpUtils
Cost and functionality were key factors in deciding to get OpUtils.
George
Higher Education, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
IPAM Survey
All i want is something to reflect IP address usage and operate in real time.
PROSIt was easy to install and configure. Not a bad interface
CONSCouple things.Get rid of the adds at the top bar. I bought a product, I don't want repeated notifications to buy others. Turns me off completely to looking at all the other offerings.The scan is too slow and does not update often enough to reflect changes in DNS.When scrolling down a range to find an IP, the view resets and puts me back at the top of the adress space no matter what I do it will not refresh every minute.Login window is confusing.SSO setup is misleading and documentation is inaccurate.
Reason for choosing ManageEngine OpUtils
pricepoint
Reasons for switching to ManageEngine OpUtils
Funding
David
Civic & Social Organization, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Useful tool for switchport management and reporting
We value the product very much. It is a useful tool in our arsenal.
PROSEase of use & Cost are important factors. We also like the user interface and reporting features.
CONSIntegration options are not the best between other products.
Reasons for switching to ManageEngine OpUtils
Split off from SolarWinds Orion SAM that the Server team use
Nebay
Mining & Metals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
OpUtils is one of the best Network Monitoring and Management software
I have been using this product for almost 8 years. Easy to use and manage and it has intuitive features and dashboard.
PROSI like the network tools and interface monitoring feature of the software and it compares configuration changes and it saves running as we as start-up configuration changes that is next level and the configuration backup schedule is way to much.
CONSConfiguration backup for Nexus and HPE Aruba is not fully functional.
Reason for choosing ManageEngine OpUtils
Cheaper and very easy to setup and use. SolarWinds products are very expensive and they are really complicated as well as resources consuming products even they're good products. However OpUtils is very easy to use and setup using few clicks.
Micheal
Oil & Energy, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
OpUtils Review - Network Monitoring
The solution is serving a good purpose for IT devices and network monitoring.
PROSIP Address Manager (Summary, Subnet & IP Details, History & Alerts); Networking Tools
CONSThere is not option to use API setting for Email Server configuration. The SMTP option available requires additional exceptions from certain firewall servers.
Reason for choosing ManageEngine OpUtils
It has the additional features and options for remote support from the ManageEngine Team.
Stephen
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Very useful addition to our toolset
It has replaced our antiquated spreadsheet-based IPAM system we had previously used. Using the AD integration aids with compliance to our corporate standards, ensuring that all actions are tracked and attributed to the correct team members.
PROSThe ease of setup, and the at-a-glance overview of network IP utilisation. The web-based GUI is easy to use as well.
CONSIt would be handy if we could assign colours/icons to the folders we create - would help in identifying which networks belong to which sites/systems at a glance.
Reason for choosing ManageEngine OpUtils
Price was a major consideration, but so was the level of support available and the ease of us (PHPIPAM did not provide the feature set we needed).
Cliff
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Great product
Overall the product worked well and was easy use
PROSEasy to get up and running and manage end point computers.
CONSRequires a dedicated server for each manage engine product. Tried to run multiple apps on the same server
Lee Ruan
Computer Software, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Simple yet powerful tools
Ease of use and device discovery and customer support.
CONSSmaller bugs are always reported and fixed by the product Team.
Kiel
Mental Health Care, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2023
ManageEngine OpUtils is absolutely worth the Cost involved
Really solving the speed at which my Admin's are able to respond to both events as well and just get their Daily Admin tasks done.
PROSProbably the thing I like most about OpUtils is that though the Utilities and features it has can be done through other means, the fact that they are baked into the Opmanager console makes it super convenient to use without searching all over for the functionality.
CONSThis is probably just a gripe about the overall Opmanager tool. The SAML authentication implementation needs some work. Which is strange to me because other Manageengine tools have SAML working perfectly.
Reasons for switching to ManageEngine OpUtils
Cost and functionality. The cost for the software is very reasonable for the type of network we have and compared to others like Solarwinds that I've used in the past is easy to setup and maintain. We bought other Manageengine products and the integration is fantastic between Opmanager and SDplus specifically. The ability to create and resolve tickets automatically between the two means less work for us when an issue pops up that is auto-resolved by the software.
Dan
Banking, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
OpUtils Review - Good Software For The Money
Overall I am satisfied with the software, good value for the money, easy to setup, customize and get connected to network devices and DCs if you know your switch/server credentials. I would recommend and am happy I have found this handy tool at a great price.
PROSSetup is a breeze. I use it mostly for IP mapping and alerting of any rogue IP activity, as well as switch port mapping and alerting on bandwidth overages etc.
CONSI am having an issue with the report exporting functions not working, I try to export a report in any fashion, xls, pdf etc. and they download but are blank. I have emailed support with a screenshot but I haven't tried to contact support within the product which I will try next. Overall nothing that bad to say about it, it's useful, lightweight, powerful for what features it does have, is customizable, and very reasonably priced. Also, our some of our IP scopes expanded from /24 to /23, and initially I couldn't add the new scopes without upgrading the license, but they pro-rated the license so it was very affordable to upgrade and expand our range of monitoring.
Reason for choosing ManageEngine OpUtils
I had used other Manage Engine products in the past and like the look and feel of OpUtils and plan on implementing Log360 and feeding the OpUtils data into it. The price is attractive and it's a powerful tool but simple enough to use quickly to get good results and alerts.
Reasons for switching to ManageEngine OpUtils
Wasn't happy with Solarwinds support, and look and feel of the OpUtils software is preferrable, price is around the same.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
OpManager - Good Stuff
Overall, the product is great. I cannot say enough about how good their support is. It's amazing.
PROSThe flexibility of the software is its strong suit. You're given the option of using built in tools, such as SNMP monitors or create your own.
CONSI didn't like the setup process. I felt there were too many steps to get up and running. Maybe a standard VM ova would've made the process easier.
Reason for choosing ManageEngine OpUtils
Support is better.
Reasons for switching to ManageEngine OpUtils
They don't have great support.
Jordan
Banking, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Easy to use IPAM solution
Good experience. Having the ability to see and manage ports and port history in a nice interface saves a lot of time vs living in spreadsheets.
PROSEasy to navigate and see information. Good search and easy initial setup.
CONSThe notifications. Even if you dismiss them they always come back.
Reason for choosing ManageEngine OpUtils
Easy to integrate with other ManageEngine products and for the price and security it out performs most of the competition.
Brian
Construction, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great Product
ManageEngine as a whole has always had and still has great support, that's why we also check with ManageEngine first.
PROSOpUtils Gives us the tools we need at a good price. The IP Address Manager is really helpful, we used to try to keep all our IP's documented in a excel file, so this was a huge leap forward for us in just that aspect alone. We have 50+ Cisco Nexus switches, so we use the Config File Manager to keep a backups of our network switches and we've even had to use the Rogue Detection feature a few times already.
CONSGUI and/or the dashboard looks outdated.
Martin
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Crucial for network troubleshooting and management
Best designed to network operations and enhance performance, It helps in tracking managing switch ports and associated devices. This is particularly valuable for large networks. Our users find OpUtils to have a user-friendly interface and consider it easy to use, which is valuable for IT professionals of varying expertise levels. The allows users to tailor OpUtils to specific network management needs.
CONSAdequate hardware resources are often needed for optimal operation.
Dewain
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
another great tool from ManageEngine
I use it for the rogue device detection and overall network device monitoring.
CONSIt has all the tools i need it for. rogue detection, ip address management...
Daniel
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Necesidad del cliente
Facil uso y buena visibilidad de toda mi red
CONSNo cuneta con un grafico o dashboard para relacionar los dispositivos principales de red
Reason for choosing ManageEngine OpUtils
Por sus funcionalidades que era lo que se necesita en COFIDE
James
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
OpUtils, Perfect and easy way to manage IP space and switch reports
Very good. Had the software downloaded, installed and pulling information within an hour. Being a small I.T. shop, time is my most valued resource, so I avoid products that take longer to setup, or require a vendor meeting session to handle.
PROSVery easy to setup. Not intrusive like some vendor's software, visually very quick and easy to find needed information.
CONSBeing vendor independent, it has to use the most basic collect features, so some of the advanced features on high end switches aren't used effectively.
Reasons for switching to ManageEngine OpUtils
No longer could trust the company.
David
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Port Mapping
We are able to solve some duplex mismatch errors we were experiencing and now have a better grasp on the IP address management portion.
PROSThe main feature I wanted to use this for was to manage my switches under one interface, as far as the ports and the IP Addresses. For the most part, that works great and I really enjoy the product.
CONSWhen something is wrong with a switch scan and it just fails to scan with the SNMP credentials that had been working, there is no easy way to find out why it fails.
Daniella
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Identifying and resolving performance issues within a computer network
Effective network troubleshooting requires a systematic approach, patience, and a strong understanding of network fundamentals. It often involves using different tools and techniques to identify and address the root cause of network issues, ensuring optimal network performance and reliability.
CONSImproving documentation and knowledge for troubleshooting network issues.
Joseph
Verified reviewer
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Simplify your Network
We use it for Level 1 engineers to track and report on our end points. Then integrate the reports with slack for central visibility.
PROSWe have been loyal ManageEngine users and this product is one of their most powerful. Automate switch level tasks, run reports and track change management.
CONSIt’s a bit tricky to perform software updates.
Josh
Construction, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
OpUtils
Very convenient, suits our needs
PROSEasy to use and configure. Quickly alerts us to new devices on the network.
CONSMAC address lookup function needs improving, quite a lot of devices appear with no information
fazal
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Easy monitoring tool
i used this tool to monitor routers and switches and generated reports for availability, performance, utilization and downtime.
CONSIt does not have customization according to our needs in reporting and some of the devices we had were not supported.
Julian
Entertainment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2023
Great for my use case
Overall it has been a good experience, with a bit for focus on support this could be a great product. I will still continue to use this daily as it's the most robust solution in the price bracket.
PROSThe ability to turn on endpoints from an off state, the wake on lan functionality it provides me is very useful to me and my users.
CONSWhile mostly ok, the customer support needs some improvement. You pay for this in the annual fee and I have had one issue in particular that they cannot solve
Reason for choosing ManageEngine OpUtils
Free/alternatives didn't have the ability to wake machines up on a schedule. This feature was very important to me so I can turn machines on at the weekend for updates/patching.