Also, when zip codes pull for New Jersey and other states that start with a 0, the first digit (0) is removed from the report which is very frustrating.

After searching different sites to track donors we found Donor Tools to be the best one for us. It has everything we need and for the price, i could not find anything better.

I found this software very user friendly. A lot of donation management software can be very convoluted and overwhelming to even just look at.

I had trouble running reports but that could just be because I did not train properly in this area, but I will soon.

Our team likes that DT connects with MailChimp and PayPal, offers graphics on the Dashboard showing fundraising levels, and is a good price for the quality of the product.

I have to pull separate spreadsheets and compare them, which is a giant pain.

It is a little confusing to navigate through at times.

Donor Tools is a great tracking tool for donors and their donations and is important for small nonprofits.

I love that this software can help us make important decisions in regards to charities and the option to integrate with MailChimp.

The reports that DonorTools can run are standard, but a bit limited for typical donor CRMs.

We use them it helps to assist with others as our number one goal.

I appreciate the ability to manage each of our donors effectively. From inputting address information to seeing donor history, it's an effective way to maintain donor relations.

It is incredibly frustrating to only be able to communicate via email.

What I loved most about this,  is that the people who want to help and donate can do it from the comfort of their home or office even from anywhere with internet access.

The interface is easy to handle, you can control donors with your address and contact, you can include multiple users and their permissions, and send personalized thank you messages to donors.

Overall this tool was a pretty good solution for organizing and tracking all of our incoming donations. It's not the best on the market, but it's very serviceable.

The exports are always confusing and cumbersome to execute.

Export/Import features are great, and I love the syncing with MailChimp to keep our mailing list organized. Integration with Paypal and auto-sending of receipts helps us a lot, too.

The only issue I've ever had is that a few times I've made errors when importing files, and it seems to freeze up the import tool, not allowing the import to be cancelled or completed.

I have recommended your software to clients, have always been happy with the quality, customer service and price.

It does everything that I need it to do, is completely reliable, and the customer service has been excellent. I have been very pleased - thanks Donor Tools.

I love the report system for the donations. I like how I can transfer to other programs in order to save to my files and also email them to others.

Sustain was definitely an upgrade for us after years using another good, but basic, student information software system which integrated admissions, development, and contact databases.

Team works with us to add new functionalities to improve it. I love that I can access it from home if I need to.

I also like that it lets me know when there is an address close to another one in case it's the same address.

You can't just create your own reports, you only get what Sustain has decided to put in there.

The price we paid for the product and the service is outrageous in my opinion and we are almost 2 years in and just barely scraping by with our information.

Accessible,  intuitive and a bargain. I have worked with the Sustain team for years and you can't beat the hands on customer service.

We have come to learn no other school uses it to the degree we do and it is very evident. There are constant issues with the system and upgrades.

The Platform of Ericom that we use to connect is sometimes not consistent, but I don't think this is Sustain's fault.

Sustain is one of the most user friendly fundraising programs I've ever worked this.

The ease of use is very easy. Customer rep is always so nice and willing to help me in any way.

We have been very pleased with the product and the support offered. As with any software, as we use it we find features and functionality that we would like to see added.

I have been using Sustain for eight years and I have found Sustain to be a very user friendly software for the most part. The customer services is EXCELLENT.

We have used Sustain with Rediker since the beginning of this academic year, and I am happy with the capabilities of Sustain so far.

Build in Entry date and Leave date for alumni.

Lack of documentation, perhaps too many options.

Again the software itself wasn't that bad, it was the implementation/migration from our previous system that was terrible and the reason we were not successful with Sustain.

The training is important to learn so you can take advantage of all the options. I find the support is excellent and always get a quick answer and willingness to work with me to find the answer.

There are many that I don't know how to use. Excellent value for cost.

Logical interface, customer support, easy to use and train others.

US Dollar

Donor Tools is a cloud-based donor management solution developed by Higher Pixels. it caters to small and mid-size nonprofits, charities and faith-based organization. The solution allows fundraisers to track contributions from multiple donors.


Users can create online fundraising pages with donation forms. The donations are processed through PayPal and automatically logged in the system. Once processed, donors are emailed to confirm receipt of their donation and fundraisers can generate donation reports that filter data by fund, source, donation type and date. Donor Tools also integrates with QuickBooks that allows donor data to be exported and processed to fulfill accounting and tax reporting requirements.


Donor tagging features allow fundraisers to place donors into user-defined groups, which enables them to compile targeted email, mail and phone lists based on donor history, interests and involvement. Integration with MailChimp allows fundraisers to manage online marketing activities and track interactions.


Services offered are billed monthly and support is available via email.



LongDescription

Cataloging/Categorization

Recurring Giving

Online Giving

Committee Management

Payment Processing

Contribution Tracking

Knowledge Management

Member Database

Data Import/Export

Accounting

Lead Management

Membership Management

Fundraising Management

Volunteer Management

Event Management

Receipt Management

Pledge Management

Contact Database

Alumni Management

Donation Tracking

Donor Management

Campaign Management

Financial Reporting

Search/Filter

Web browser (OS agnostic)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Donor Tools

Documentation

Sustain is a robust Fundraising Management Software program that began early development in January of 2004 and was released December of 2007. Much of Sustains’ design came from feedback and needs of end users, and not the design of technicians.


Sustain offers a whole new outlook on fundraising management software. Designed with the user in mind, Sustain allows for a professional transition into properly managing your nonprofit organization. From entering donations and pledges, to simple mail marketing, to distinctive reports, Sustain guides the user from start to finish seamlessly.


School Fundraising, Membership Associations, Child Services and Healthcare became the building blocks of the core design and feature set of Sustain. Today we thrive on the good nature of our customers and we continue to build for the future. Listening to what our customers’ needs are allows our product to be built around you and your organization.


 



Gift Matching Management

Grant Management

Mobile Giving

Auction Management

Sustain is also available at $150/mo and $300/mo with additional features.

Donor Tools vs Sustain

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