Donor Tools is a cloud-based donor management solution developed by Higher Pixels. it caters to small and mid-size nonprofits, charities and faith-based organization. The solution allows fundraisers to track contributions from multiple donors.

Users can create online fundraising pages with donation forms. The donations are processed through PayPal and automatically logged in the system. Once processed, donors are emailed to confirm receipt of their donation and fundraisers can generate donation reports that filter data by fund, source, donation type and date. Donor Tools also integrates with QuickBooks that allows donor data to be exported and processed to fulfill accounting and tax reporting requirements.

Donor tagging features allow fundraisers to place donors into user-defined groups, which enables them to compile targeted email, mail and phone lists based on donor history, interests and involvement. Integration with MailChimp allows fundraisers to manage online marketing activities and track interactions.

Services offered are billed monthly and support is available via email.

Create fundraising pages
Create fundraising pages

Create fundraising pages

Campaign progress tracking

Campaign progress tracking

Donor contact database

Donor contact database

Tag donors

Tag donors

Acknowledgement email

Acknowledgement email

Donation report

Donation report

Supported Operating System(s):

Web browser (OS agnostic)



306 Reviews of Donor Tools

Overall rating

4.0 / 5 stars

Write a review

Showing 1 - 20 of 306 reviews

Start your review of Donor Tools

Write a review

Silvia from Tranquil Home care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy tool for Managing non-profit needs

Pros

It is fast, affordable and easy to use. It has custom thank you notes. It is available online. It is automatically integrated with paypal. This is a plus for me.

Cons

I do not like how the thank you notes are saved with date. I wish they would change to names.
Creating a fundraiser page can be overwhelming.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Great way to keep up with donors

Pros

Cost is very affordable especially for small non-profits. You can export your data directly to QuickBooks which prevents double entries.

Cons

The reports are basic, so you can't customize them to include/exclude what you want.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Review of Donor Tools

Pros

We can Track many type of records of donor for Charity Trust & other organization

Cons

I didn't feel anything wrong with Software

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Simple Tool for Non-profit management needs

Pros

It was simple to use and setup for our small non-profit. Fairly intuitive.

Cons

The user experience can be clunky for the folks that are actually using, and processing with the software.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great software!

Pros

Ease of use and has so many features that can help any non profit expand their services.

Cons

No cons, I think this software has it all for the right price.

Review Source: Capterra

Ian from Boys & Girls Clubs of Skagit County

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The best CRM for a small budget...

I tell every small non-profit organization to consider DonorTools. For the price, you cannot find a better product, for a small shop on a budget.

Pros

The price. The price cannot be beaten. For a donor management CRM that covers all the bases, and provides you all the necessary functionality to run a small development team, look no further. This has everything you will need.

Cons

The reports that DonorTools can run are standard, but a bit limited for typical donor CRMs. Admittedly, you get what you pay for, but you can still want some Cadillac features, though you're paying for a Ford.

Review Source: Capterra

Matthew from Koinonia Homes, Inc.

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Compatibility

Donortools is a fairly easy to understand program with a minimal to moderate level of understanding of programs that consolidate donors and other forms of contacts.

Pros

easily synchronize contact database with many other programs

Cons

Limitations on conducting large-scale customizations of contacts on file.

Review Source: Capterra

Mary-Kate from A Simple House of Sts. Francis and Alphonsus

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Just what we need and not much more

Pros

The "smart tag" feature easily allows me to sort data by a number of criteria to generate lists

Cons

Donor Tools does not have the function to easily create reports. I also wish it interfaced more easily with Quick Books

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Nice for small non-profit organizations.

Pros

I have to say it is simple and easy use. You can check donor’s history and have a perfect sync with PayPal and Mailchimp which is fantastic nowadays, above all if your organization is small.
You can get the list of donors and the amount given, and use tags to identify them easily.

Cons

Annual reports are still messy (even though they have improved the software notably). The export feature is a complete failure, though. Taxes aren’t integrated. You can’t remove people from the data and can’t customize much.

Review Source: Capterra

Denise from American Festival For the Arts

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Donor Tools review

It's easy to enter payment information for our records and tag our appropriate donors with the necessary labels. It keeps things organized and it also allows us to make mass lists/letters/and documentation of specific donors that our tailored to specific needs.

Pros

Donor Tools provides helpful organizational modules for collecting information from donors. It also provides easy forms that can be exported for compiling mass letters to our donors.

Cons

Sometimes there can be a little confusion on certain names of specific tags.

Review Source: Capterra

Trisha from North Idaho College

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

We used this product for a short period of time, however it is most usefully and easy to utilize.

Pros

This was an effective way to monitor and maintain our donor information for our scholarships, until we were able to install a new software system.

Cons

It would be nice if this product also tied into the other aspect of scholarship awarding, however the donor portion along with the raising of funds is great to use!!

Review Source: Capterra

Dorothy from St. Placid Priory

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Began using Donor Tools soon after it was created; gave suggestions which were accepted and acted on

Donor Tools made it possible for us, a small but vigorous nonprofit religious community, to handle our donations and donor information in an efficient and helpful way--at a most reasonable cost. The developer had experience with nonprofits, but I was able to give input early on about language and how we were using it which benefited the application--and other users. Frankly, we were not able to afford the "big boys" and Donor Tools gives us a lot for our money. We really appreciate it!

Pros

Very responsive to my needs. Easy to search database, to input info, to retrieve info, to write thank you letters and to print reports.

Cons

There's only one thing I want that it doesn't *yet* have: a donation memo that shows on reports but NOT on tax receipts. I have requested this feature, and since DT creator has been responsive in the past, I expect it will be added at some point.

Review Source: Capterra

Abdiel from Prints of Hope International

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Fits perfect for our organization

Pros

We have been using Donor Tools for over 5 years and currently, we are not even thinking to change. The price for what you receive is amazing. Customer service has always been super as they responded very quickly with any question you might have. It can be accessed from any computer or device.

Cons

Do the website does not looks as crisp as other it is truly easy and very user-friendly. I truly can't say anything negative. For our organization size, this is perfect.

Review Source: Capterra

Lorena from Guayoyo en Letras

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Donor tools definily helps the most needy people

Pros

What I loved most about this, is that the people who want to help and donate can do it from the comfort of their home or office even from anywhere with internet access.

Cons

That it doesn't have an app. Nowadays it is so much easier and practical to download and app that send you notifications and remember to use it, I think that this tool would improve and advance a lot, if they achieve this.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Awesome!

Pros

One of the best donors' management tool in the market. I love that it is really easy to use, all the tools it has, and that is integrated with PayPal.

Cons

Although there is a very cheap version, I would like that the other plans available were cheaper so we can afford it.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

This is a great tool for online donation management

Pros

It's cheap and it works for small to big business, helps you manage donations and choose a specific plan for what you want to do.

Cons

I have no issues with this software, it really does what it's supposed to in a very easy way, so no cons to add.

Review Source: Capterra

Siddesh from Marimba Auto

Type of Nonprofit:  Higher Education

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Great for non-profit organizations.

Pros

Its a amazing software for the non profit organizations like churches, small troops. Gives good management records to maintain.

Cons

This has nothing in cons for me. They are doing great work just need to keep updating their software on regular basis.

Review Source

Efraim Elias from Hospital Periferico Coche

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Its a great tool for make a fund but just in the States or Canada

I can make funds with this software for people that really need help outside USA or Canada

Pros

I like the software interface because its very fiendly andeasy to use. You can use the free trial to see if what are you looking for

Cons

You need to be at USA or Canada and also after the first month they ask for a credit card. It would be friendly to let you pay with the donations

Review Source: Capterra

Autumn from Shakespeare on the Sound

Type of Nonprofit:  Arts & Cultural

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Value for monet

I like this product very much

Pros

It keeps all of the donor information organized and easy to access. Makes recognizing your donors easy

Cons

Sometimes doubles up donors and search for donor anoints are could be more intuitive. I feel that it should be issuable out of the box

Review Source

Raymond from 12 Plus

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Simple, user friendly platform.

Pros

I appreciate the ability to manage each of our donors effectively. From inputting address information to seeing donor history, it's an effective way to maintain donor relations.

Cons

Does not integrate to other platforms as seamlessly as I would like. For example, I would like for donations from other payment processors like Square, WePay, Stripe to be automated.

Review Source: Capterra

Displaying 1 - 20 of 306 reviews