Donor Tools Software


 

Donor Tools is a cloud-based donor management solution developed by Higher Pixels. it caters to small and mid-size nonprofits, charities and faith-based organization. The solution allows fundraisers to track contributions from multiple donors.

Users can create online fundraising pages with donation forms. The donations are processed through PayPal and automatically logged in the system. Once processed, donors are emailed to confirm receipt of their donation and fundraisers can generate donation reports that filter data by fund, source, donation type and date. Donor Tools also integrates with QuickBooks that allows donor data to be exported and processed to fulfill accounting and tax reporting requirements.

Donor tagging features allow fundraisers to place donors into user-defined groups, which enables them to compile targeted email, mail and phone lists based on donor history, interests and involvement. Integration with MailChimp allows fundraisers to manage online marketing activities and track interactions.

Services offered are billed monthly and support is available via email.

 

Donor Tools - Create fundraising pages
 
  • Donor Tools - Create fundraising pages
    Create fundraising pages
  • Donor Tools - Campaign progress tracking
    Campaign progress tracking
  • Donor Tools - Donor contact database
    Donor contact database
  • Donor Tools - Tag donors
    Tag donors
  • Donor Tools - Acknowledgement email
    Acknowledgement email
  • Donor Tools - Donation report
    Donation report
Supported Operating System(s):
Web browser (OS agnostic)

296 Reviews of Donor Tools

 

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Software Advice Reviews (6)
More Reviews (290)

Showing 1-6 of 6

Siddesh from Marimba Auto
Specialty: Higher Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great for non-profit organizations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its a amazing software for the non profit organizations like churches, small troops. Gives good management records to maintain.

Cons

This has nothing in cons for me. They are doing great work just need to keep updating their software on regular basis.

Review Source
 
 

Autumn from Shakespeare on the Sound
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Value for monet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like this product very much

Pros

It keeps all of the donor information organized and easy to access. Makes recognizing your donors easy

Cons

Sometimes doubles up donors and search for donor anoints are could be more intuitive. I feel that it should be issuable out of the box

Review Source
 
 

Betty from Smithfield
Specialty: Associations
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

I managed donor fundraising with this program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I purchased this program for a non-profit because of the features that supported online fundraising. It worked quite well.

Cons

I had trouble running reports but that could just be because I did not train properly in this area, but I will soon

Review Source
 
 

Mathew from Mellow Rugby Pirate, Inc.
Specialty: Public Broadcast (TV & Radio)

March 2015

March 2015

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I liked the ease of use and adaptability of this product. I would recommend it to other small busineses.

Likes Least

This product didn't set up properly when it was first installed but worked fine the second time.

Recommendations

I would recommend that others who are evaluating software like this to thoroughly utilize all its features, whether you intend upon using them or not.

 
 

Brad from Helena
Specialty: National Organizations

February 2015

February 2015

Very good and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly, and I have had not problems with any amount I've donated.

Likes Least

Sometimes I've experienced it being a little slow than other websites

Recommendations

Do your homework and find out which software works best for your needs.

 
 

Bob from Mullens services, inc
Specialty: Corporations

February 2015

February 2015

Tools of help. Give a helping hand. Give a tool and create work.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy access, easy to use, user-friendly, reliable, always ready. Perfect for rural areas. Easy to install. Easy to learn.

Likes Least

Nothing, I like the vendor. Easy to get to, easy return policy. Good customer service, contractor-friendly.

Recommendations

Use it first for 30 days before giving your opinion.

 
 
 
Showing 1-20 of 290

Abdiel from Prints of Hope International

July 2018

July 2018

Fits perfect for our organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value
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Pros

We have been using Donor Tools for over 5 years and currently, we are not even thinking to change. The price for what you receive is amazing. Customer service has always been super as they responded very quickly with any question you might have. It can be accessed from any computer or device.

Cons

Do the website does not looks as crisp as other it is truly easy and very user-friendly. I truly can't say anything negative. For our organization size, this is perfect.

Review Source: Capterra
 

Lorena from Guayoyo en Letras

July 2018

July 2018

Donor tools definily helps the most needy people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
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Pros

What I loved most about this, is that the people who want to help and donate can do it from the comfort of their home or office even from anywhere with internet access.

Cons

That it doesn't have an app. Nowadays it is so much easier and practical to download and app that send you notifications and remember to use it, I think that this tool would improve and advance a lot, if they achieve this.

Review Source: Capterra
 


June 2018

June 2018

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

One of the best donors' management tool in the market. I love that it is really easy to use, all the tools it has, and that is integrated with PayPal.

Cons

Although there is a very cheap version, I would like that the other plans available were cheaper so we can afford it.

Review Source: Capterra
 


June 2018

June 2018

This is a great tool for online donation management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It's cheap and it works for small to big business, helps you manage donations and choose a specific plan for what you want to do.

Cons

I have no issues with this software, it really does what it's supposed to in a very easy way, so no cons to add.

Review Source: Capterra
 

Efraim Elias from Hospital Periferico Coche

May 2018

May 2018

Its a great tool for make a fund but just in the States or Canada

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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I can make funds with this software for people that really need help outside USA or Canada

Pros

I like the software interface because its very fiendly andeasy to use. You can use the free trial to see if what are you looking for

Cons

You need to be at USA or Canada and also after the first month they ask for a credit card. It would be friendly to let you pay with the donations

Review Source: Capterra
 

Raymond from 12 Plus
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Simple, user friendly platform.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

I appreciate the ability to manage each of our donors effectively. From inputting address information to seeing donor history, it's an effective way to maintain donor relations.

Cons

Does not integrate to other platforms as seamlessly as I would like. For example, I would like for donations from other payment processors like Square, WePay, Stripe to be automated.

Review Source: Capterra
 

Anna from Inca Link International

May 2018

May 2018

Overall good experience

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Quality
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Pros

Can be accessed any where, range of functions and tags. I like being able to easily access the donation history for each user, as that is important to my job to see the consistency and which fund they have donated to.

Cons

Would be helpful to divide which users can access which features. I don't need to see all the money coming through my organization, just the parts that are pertinent to my job.

Review Source: Capterra
 

Sheena from SheMarie Hair

May 2018

May 2018

Very nice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

This product is affordable and works well. Offers great features that is effective for running our business.

Cons

Could be confusing if learning on your own. Exporting could be better and live chat customer service option would be great.

Review Source: Capterra
 

Marcia from Washington Park Conservancy

May 2018

May 2018

great affordable tool

Ease-of-use

Functionality

Product Quality

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Pros

As a nonprofit board member and consultant with years of development experience, I have introduced Donor Tools to three small organizations with great success. All the functionality a small shop needs, with none of the bloated, hard-to-learn and rarely used bells and whistles that add cost to "premium" tools.

Cons

my screen freezes sometimes during contact address input (but that might be a problem on my end with my browser)

Review Source: Capterra
 


May 2018

May 2018

Incredibly simple, cost-effective tool for managing our donors.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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The benefits to me have been making it easier to manage my organizations relationships with its donor base.

Pros

I love the simplicity of Donor Tools. So many donor management packages (or CRM packages in general) are so feature-rich that their complexity makes them problematic, and not cost-effective, for smaller organizations like ours.

Cons

Often a piece of software's greatest strength also informs its weaknesses. In this case, there are a few social integrations I would love to see happen.

Also, cleaning up data is a huge task, even with a relatively small database. We have, on occasion, needed to clean up records, merge duplicates, etc. A slightly beefier data scrubbing toolkit would be nice.

Finally, handling households, couples, families...these are things that are important to us, and we do it with tagging. That's okay, but it feels like something that should be a central feature to a software package designed to manage information about people.

Review Source: Capterra
 


May 2018

May 2018

Simple and practical

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

The ease of use involving adding donors and creating proilefs and generating receipts. There is some website integration.

Cons

There are more updated extensions for accepting various forms of payment. It would've been nice to have several options here.

Review Source: Capterra
 

derek from We Care Dental

May 2018

May 2018

Great experience in tracking donation flows and reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Export of reports, graphs and tracking. Being able to track the individual and corporate donors and send out specific reports is a plus

Cons

Linear usage, needs more expansive features. It would be nice to have more unique functions, like pooling specific grants amounts or grant trends to analyze giving data.

Review Source: Capterra
 

Amanda from With You International

May 2018

May 2018

Donor Tools has been a good resource for tracking donations for our missionaries and projects.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

That it immediately syncs with our Paypal account and emails a response to the donor. It is very user friendly.

Cons

I wish there was the ability to give (limit) users access to only their individual donations without having to give them access to everyone else's donations as well.

Review Source: Capterra
 

Mary-Kate from A Simple House of Sts. Francis and Alphonsus
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

A worthwhile investment for our organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Support

Being able to keep a donor database and track donations

Pros

It is very easy to use. I like the flexibility offered by being able to create custom smart tags. It allows me to track donations based on a number of criteria that I determine.

Cons

I wish DonorTools would generate more automatic reports to more easily track my organization's donations on a monthly basis.
Also, the double log-in is inconvenient.

Review Source: Capterra
 

Jenny from Rorschach Theatre
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

We like donor tools a lot!

Ease-of-use

Functionality

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Value for Money

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easily accessible and generally user friendly

Pros

Affordable and easy to use! Our whole team can easily access it and the goals tools are very useful for keeping us on track.

Cons

I would like a few more options for running donor reports. It is not as customizable as I would like.

Review Source: Capterra
 

Rita from Mobile Care Foundation

May 2018

May 2018

Donor Tools is super easy to use!

Ease-of-use

Functionality

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Keeping all our donors in one place and making it easy to use!

Pros

The software has lots of features and keeps everything in order! It was easy to search for someone and add new donors!

Cons

I did not have a problem at all using this software it made it so much easier and there was never a time I had to call Customer support!

Review Source: Capterra
 

KANDIE from Tucson Classics Car Show

May 2018

May 2018

Easy to enter information, very difficult to retrieve in a usable form. Confusing and complicated.

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Very little -- a real time-waster.

Pros

Ability to track donors over multiple years was an advantage. This software could give you a picture of who donated what each year and at what level. It could also be separated in different classes, if used properly. The weakness is in the reports, which were very difficult to manually create in a readable and usable format.

Cons

The reports were impossible -- it took over an hour for each report to re-configure into a usable form. Could not get any volunteers to enter info because it was too complicated. Did not track annual giving information accurately. This program was a nightmare to use and expensive to ignore. Volunteers could not enter, track or use the information.

Review Source: Capterra
 

Chris from Owensboro Board of Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

We use to document and track donation for our foundation.

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Functionality

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Pros

Donor Tool software is the only software our foundation has ever used. It is great for documenting and tracking donations.

Cons

This software is not very user-friendly. It does meet our needs, but we find it difficult to train new users.

Review Source: Capterra
 

Heather from VLSP

May 2018

May 2018

It has been very easy to add and track donors.

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Pros

Easy of use for basic functions. Entering, changing, and tracking donors has been infinitely easier to use than our prior Access based databas program.

Cons

Find the smart tabs a bit confusing/hard to set up. I am not a technically savvy individual and setting up tabs was not intuitive. Also exporting data is easy, but would like to customize it/pare it down.

Review Source: Capterra
 

Kim from Church
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Gets the job done

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Functionality

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automation

Pros

Pretty simple and straightforward to use. The templates make email acknowledgements fast and easy for a variety of donations. I love the automation with web donations and thank-you's going out seamlessly without having to initiate them on my own.

Cons

I dont have any other donation software experience, so I cant really compare to anything else. The category settings seem a bit limited, but I set that up a few years ago and it might be expanded now.

Review Source: Capterra
 
 
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