Donor Tools is a cloud-based donor management solution developed by Higher Pixels. it caters to small and mid-size nonprofits, charities and faith-based organization. The solution allows fundraisers to track contributions from multiple donors.

Users can create online fundraising pages with donation forms. The donations are processed through PayPal and automatically logged in the system. Once processed, donors are emailed to confirm receipt of their donation and fundraisers can generate donation reports that filter data by fund, source, donation type and date. Donor Tools also integrates with QuickBooks that allows donor data to be exported and processed to fulfill accounting and tax reporting requirements.

Donor tagging features allow fundraisers to place donors into user-defined groups, which enables them to compile targeted email, mail and phone lists based on donor history, interests and involvement. Integration with MailChimp allows fundraisers to manage online marketing activities and track interactions.

Services offered are billed monthly and support is available via email.



313 Reviews of Donor Tools

Overall rating

4.23 / 5 stars

Filters:

Showing 1 - 20 of 313 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Good for Donor Management

My overall experience with Donor Tools has been pretty good and it was unfortunate that we had to switch to another donor management software, which is Keela.

Pros

Donors Tool is a pretty solid donors management tool. I've had good success with it when I first found it. I thought it was great how I could have all my donors information all in one place. This made us much more effective and better at reaching out to our donors when we created a new donation project. This also has great ways to insert donor information such as email address.

Cons

As a nonprofit that is very small, pricing is obviously something that is taken into consideration significantly. Donor Tools just wasn't the right tool for us considering how small of an organization we are and so we ended up switching to another program.

December 2018

Catherine from UW Platteville

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Great Product

Pros

The software is easy to use and navigate and makes fundraising one of the easiest things ever. It is a great tool to have.

Cons

There's not much to say to the negative, but it could probably use a few more features to help it stand out more.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Easy tracking

Pros

It is easy to keep track of everything coming in from various sources.

Cons

Where it does cut out the need for tracking everything individually it doesn't really do it as automated as I would hope

December 2018

Daniel from Unikemia

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

The best software to manage donations

A partner needed a software to manage the donations of his foundation and all the software was the one that had more functions and lower costs to use it.

Pros

A big advantage is that it accepts payments within the same software which allows accounting to be managed.

Cons

One disadvantage is that he does not accept paypal but he has a great agreement with wepay to be a good payment alternative.

December 2018

William from Gloucester Stage Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Perfect for the Small Non-Profit!

Pros

We are a small non-profit and Donor Tools is very easy to use for our level of fundraising.

Cons

It can be a bit cumbersome to scroll through everything to find a donation you're looking for.

November 2018

Rocio from Da Vinci Schools

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

DV’s Review of Donor stoolsm

Overall, we enjoy donor tools for the purpose we use it for. We’ve tried other donation databases and find they are much too complex. We appreciate the ease of donor tools and are able to meet the needs for tracking our campaigns.

Pros

This software is extremely easy to use. All the fields are self-explanatory and could be self taught if no training is given.

Cons

It would be. I’ve if there were more shortcuts to the system. Certain things require a lot of manual work (I.e. have to scroll through all entries to find a donation).

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

Perfect for organizing

A good donor tools definite for needy people.

Pros

It keeps all the donor information arrange, organized and easy to use. Makes recognize your fonors easy

Cons

The double up donors and search for donor anoints are more intuitive. Although there is a very cheap version

November 2018

Silvia from Tranquil Home care

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Easy tool for Managing non-profit needs

Pros

It is fast, affordable and easy to use. It has custom thank you notes. It is available online. It is automatically integrated with paypal. This is a plus for me.

Cons

I do not like how the thank you notes are saved with date. I wish they would change to names.
Creating a fundraiser page can be overwhelming.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Great way to keep up with donors

Pros

Cost is very affordable especially for small non-profits. You can export your data directly to QuickBooks which prevents double entries.

Cons

The reports are basic, so you can't customize them to include/exclude what you want.

November 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Review of Donor Tools

Pros

We can Track many type of records of donor for Charity Trust & other organization

Cons

I didn't feel anything wrong with Software

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Simple Tool for Non-profit management needs

Pros

It was simple to use and setup for our small non-profit. Fairly intuitive.

Cons

The user experience can be clunky for the folks that are actually using, and processing with the software.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great software!

Pros

Ease of use and has so many features that can help any non profit expand their services.

Cons

No cons, I think this software has it all for the right price.

October 2018

Ian from Boys & Girls Clubs of Skagit County

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

The best CRM for a small budget...

I tell every small non-profit organization to consider DonorTools. For the price, you cannot find a better product, for a small shop on a budget.

Pros

The price. The price cannot be beaten. For a donor management CRM that covers all the bases, and provides you all the necessary functionality to run a small development team, look no further. This has everything you will need.

Cons

The reports that DonorTools can run are standard, but a bit limited for typical donor CRMs. Admittedly, you get what you pay for, but you can still want some Cadillac features, though you're paying for a Ford.

September 2018

Matthew from Koinonia Homes, Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2018

Compatibility

Donortools is a fairly easy to understand program with a minimal to moderate level of understanding of programs that consolidate donors and other forms of contacts.

Pros

easily synchronize contact database with many other programs

Cons

Limitations on conducting large-scale customizations of contacts on file.

September 2018

Mary-Kate from A Simple House of Sts. Francis and Alphonsus

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Just what we need and not much more

Pros

The "smart tag" feature easily allows me to sort data by a number of criteria to generate lists

Cons

Donor Tools does not have the function to easily create reports. I also wish it interfaced more easily with Quick Books

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2018

Nice for small non-profit organizations.

Pros

I have to say it is simple and easy use. You can check donor’s history and have a perfect sync with PayPal and Mailchimp which is fantastic nowadays, above all if your organization is small.
You can get the list of donors and the amount given, and use tags to identify them easily.

Cons

Annual reports are still messy (even though they have improved the software notably). The export feature is a complete failure, though. Taxes aren’t integrated. You can’t remove people from the data and can’t customize much.

August 2018

Denise from American Festival For the Arts

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Donor Tools review

It's easy to enter payment information for our records and tag our appropriate donors with the necessary labels. It keeps things organized and it also allows us to make mass lists/letters/and documentation of specific donors that our tailored to specific needs.

Pros

Donor Tools provides helpful organizational modules for collecting information from donors. It also provides easy forms that can be exported for compiling mass letters to our donors.

Cons

Sometimes there can be a little confusion on certain names of specific tags.

July 2018

Trisha from North Idaho College

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

We used this product for a short period of time, however it is most usefully and easy to utilize.

Pros

This was an effective way to monitor and maintain our donor information for our scholarships, until we were able to install a new software system.

Cons

It would be nice if this product also tied into the other aspect of scholarship awarding, however the donor portion along with the raising of funds is great to use!!

July 2018

Dorothy from St. Placid Priory

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Began using Donor Tools soon after it was created; gave suggestions which were accepted and acted on

Donor Tools made it possible for us, a small but vigorous nonprofit religious community, to handle our donations and donor information in an efficient and helpful way--at a most reasonable cost. The developer had experience with nonprofits, but I was able to give input early on about language and how we were using it which benefited the application--and other users. Frankly, we were not able to afford the "big boys" and Donor Tools gives us a lot for our money. We really appreciate it!

Pros

Very responsive to my needs. Easy to search database, to input info, to retrieve info, to write thank you letters and to print reports.

Cons

There's only one thing I want that it doesn't *yet* have: a donation memo that shows on reports but NOT on tax receipts. I have requested this feature, and since DT creator has been responsive in the past, I expect it will be added at some point.

July 2018

Abdiel from Prints of Hope International

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Fits perfect for our organization

Pros

We have been using Donor Tools for over 5 years and currently, we are not even thinking to change. The price for what you receive is amazing. Customer service has always been super as they responded very quickly with any question you might have. It can be accessed from any computer or device.

Cons

Do the website does not looks as crisp as other it is truly easy and very user-friendly. I truly can't say anything negative. For our organization size, this is perfect.