Donor Tools software


299 reviews(4.0/5)
299 reviews(4.0/5)

Donor Tools is a cloud-based donor management solution developed by Higher Pixels. it caters to small and mid-size nonprofits, charities and faith-based organization. The solution allows fundraisers to track contributions from multiple donors.

Users can create online fundraising pages with donation forms. The donations are processed through PayPal and automatically logged in the system. Once processed, donors are emailed to confirm receipt of their donation and fundraisers can generate donation reports that filter data by fund, source, donation type and date. Donor Tools also integrates with QuickBooks that allows donor data to be exported and processed to fulfill accounting and tax reporting requirements.

Donor tagging features allow fundraisers to place donors into user-defined groups, which enables them to compile targeted email, mail and phone lists based on donor history, interests and involvement. Integration with MailChimp allows fundraisers to manage online marketing activities and track interactions.

Services offered are billed monthly and support is available via email.

Supported Operating System(s):
Web browser (OS agnostic)

299 Reviews of Donor Tools

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  • Mary-Kate from A Simple House of Sts. Francis and Alphonsus

    Number of employees: 2-10 employees

    September 2018

    Just what we need and not much more

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The "smart tag" feature easily allows me to sort data by a number of criteria to generate lists

    Cons

    Donor Tools does not have the function to easily create reports. I also wish it interfaced more easily with Quick Books

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Nice for small non-profit organizations.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have to say it is simple and easy use. You can check donor’s history and have a perfect sync with PayPal and Mailchimp which is fantastic nowadays, above all if your organization is small.
    You can get the list of donors and the amount given, and use tags to identify them easily.

    Cons

    Annual reports are still messy (even though they have improved the software notably). The export feature is a complete failure, though. Taxes aren’t integrated. You can’t remove people from the data and can’t customize much.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Denise from American Festival For the Arts

    Number of employees: 2-10 employees

    August 2018

    Donor Tools review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's easy to enter payment information for our records and tag our appropriate donors with the necessary labels. It keeps things organized and it also allows us to make mass lists/letters/and documentation of specific donors that our tailored to specific needs.

    Pros

    Donor Tools provides helpful organizational modules for collecting information from donors. It also provides easy forms that can be exported for compiling mass letters to our donors.

    Cons

    Sometimes there can be a little confusion on certain names of specific tags.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Trisha from North Idaho College

    Number of employees: 1,001-5,000 employees

    July 2018

    We used this product for a short period of time, however it is most usefully and easy to utilize.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This was an effective way to monitor and maintain our donor information for our scholarships, until we were able to install a new software system.

    Cons

    It would be nice if this product also tied into the other aspect of scholarship awarding, however the donor portion along with the raising of funds is great to use!!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dorothy from St. Placid Priory

    Number of employees: 2-10 employees

    July 2018

    Began using Donor Tools soon after it was created; gave suggestions which were accepted and acted on

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Donor Tools made it possible for us, a small but vigorous nonprofit religious community, to handle our donations and donor information in an efficient and helpful way--at a most reasonable cost. The developer had experience with nonprofits, but I was able to give input early on about language and how we were using it which benefited the application--and other users. Frankly, we were not able to afford the "big boys" and Donor Tools gives us a lot for our money. We really appreciate it!

    Pros

    Very responsive to my needs. Easy to search database, to input info, to retrieve info, to write thank you letters and to print reports.

    Cons

    There's only one thing I want that it doesn't *yet* have: a donation memo that shows on reports but NOT on tax receipts. I have requested this feature, and since DT creator has been responsive in the past, I expect it will be added at some point.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Abdiel from Prints of Hope International

    July 2018

    Fits perfect for our organization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We have been using Donor Tools for over 5 years and currently, we are not even thinking to change. The price for what you receive is amazing. Customer service has always been super as they responded very quickly with any question you might have. It can be accessed from any computer or device.

    Cons

    Do the website does not looks as crisp as other it is truly easy and very user-friendly. I truly can't say anything negative. For our organization size, this is perfect.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lorena from Guayoyo en Letras

    July 2018

    Donor tools definily helps the most needy people

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I loved most about this, is that the people who want to help and donate can do it from the comfort of their home or office even from anywhere with internet access.

    Cons

    That it doesn't have an app. Nowadays it is so much easier and practical to download and app that send you notifications and remember to use it, I think that this tool would improve and advance a lot, if they achieve this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    One of the best donors' management tool in the market. I love that it is really easy to use, all the tools it has, and that is integrated with PayPal.

    Cons

    Although there is a very cheap version, I would like that the other plans available were cheaper so we can afford it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    This is a great tool for online donation management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's cheap and it works for small to big business, helps you manage donations and choose a specific plan for what you want to do.

    Cons

    I have no issues with this software, it really does what it's supposed to in a very easy way, so no cons to add.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Siddesh from Marimba Auto

    Specialty: Higher Education

    Number of employees: 2-10 employees

    May 2018

    Great for non-profit organizations.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its a amazing software for the non profit organizations like churches, small troops. Gives good management records to maintain.

    Cons

    This has nothing in cons for me. They are doing great work just need to keep updating their software on regular basis.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Efraim Elias from Hospital Periferico Coche

    May 2018

    Its a great tool for make a fund but just in the States or Canada

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I can make funds with this software for people that really need help outside USA or Canada

    Pros

    I like the software interface because its very fiendly andeasy to use. You can use the free trial to see if what are you looking for

    Cons

    You need to be at USA or Canada and also after the first month they ask for a credit card. It would be friendly to let you pay with the donations

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Autumn from Shakespeare on the Sound

    Specialty: Arts & Cultural

    Number of employees: 2-10 employees

    May 2018

    Value for monet

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I like this product very much

    Pros

    It keeps all of the donor information organized and easy to access. Makes recognizing your donors easy

    Cons

    Sometimes doubles up donors and search for donor anoints are could be more intuitive. I feel that it should be issuable out of the box

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Raymond from 12 Plus

    Number of employees: 11-50 employees

    May 2018

    Simple, user friendly platform.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I appreciate the ability to manage each of our donors effectively. From inputting address information to seeing donor history, it's an effective way to maintain donor relations.

    Cons

    Does not integrate to other platforms as seamlessly as I would like. For example, I would like for donations from other payment processors like Square, WePay, Stripe to be automated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Anna from Inca Link International

    May 2018

    Overall good experience

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Can be accessed any where, range of functions and tags. I like being able to easily access the donation history for each user, as that is important to my job to see the consistency and which fund they have donated to.

    Cons

    Would be helpful to divide which users can access which features. I don't need to see all the money coming through my organization, just the parts that are pertinent to my job.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sheena from SheMarie Hair

    May 2018

    Very nice

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product is affordable and works well. Offers great features that is effective for running our business.

    Cons

    Could be confusing if learning on your own. Exporting could be better and live chat customer service option would be great.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marcia from Washington Park Conservancy

    May 2018

    great affordable tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    As a nonprofit board member and consultant with years of development experience, I have introduced Donor Tools to three small organizations with great success. All the functionality a small shop needs, with none of the bloated, hard-to-learn and rarely used bells and whistles that add cost to "premium" tools.

    Cons

    my screen freezes sometimes during contact address input (but that might be a problem on my end with my browser)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    May 2018

    Incredibly simple, cost-effective tool for managing our donors.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The benefits to me have been making it easier to manage my organizations relationships with its donor base.

    Pros

    I love the simplicity of Donor Tools. So many donor management packages (or CRM packages in general) are so feature-rich that their complexity makes them problematic, and not cost-effective, for smaller organizations like ours.

    Cons

    Often a piece of software's greatest strength also informs its weaknesses. In this case, there are a few social integrations I would love to see happen.

    Also, cleaning up data is a huge task, even with a relatively small database. We have, on occasion, needed to clean up records, merge duplicates, etc. A slightly beefier data scrubbing toolkit would be nice.

    Finally, handling households, couples, families...these are things that are important to us, and we do it with tagging. That's okay, but it feels like something that should be a central feature to a software package designed to manage information about people.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Simple and practical

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of use involving adding donors and creating proilefs and generating receipts. There is some website integration.

    Cons

    There are more updated extensions for accepting various forms of payment. It would've been nice to have several options here.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • derek from We Care Dental

    May 2018

    Great experience in tracking donation flows and reports

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Export of reports, graphs and tracking. Being able to track the individual and corporate donors and send out specific reports is a plus

    Cons

    Linear usage, needs more expansive features. It would be nice to have more unique functions, like pooling specific grants amounts or grant trends to analyze giving data.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Amanda from With You International

    May 2018

    Donor Tools has been a good resource for tracking donations for our missionaries and projects.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That it immediately syncs with our Paypal account and emails a response to the donor. It is very user friendly.

    Cons

    I wish there was the ability to give (limit) users access to only their individual donations without having to give them access to everyone else's donations as well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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