Finding software can be overwhelming. We've helped many nonprofits choose the right nonprofit management software so they can plan fundraising events and centralize donor contact data.

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Neon CRM

Neon CRM, a Neon One company, is a cloud-based customer relationship management (CRM) software suite for nonprofits of all sizes. Applications include fundraising management, donor management, membership management, event registra... Read more

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Recent recommendations: 110 recommendations

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Blackbaud Fundraising

Blackbaud Fundraising is a cloud-based donation management platform, which helps businesses automate processes related to payment actions and track donor activities using communication tools. Key features include event management,... Read more

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Recent recommendations: 98 recommendations

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DonorPerfectFrontRunners 2020

DonorPerfect is a fundraising solution suitable for all nonprofits. It helps users manage donations, contacts, receipting, reporting, email and fundraising initiatives from a single system. Dashboard analytics and reporting p... Read more

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Recent recommendations: 51 recommendations

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BloomerangFrontRunners 2020

Created in 2012, Bloomerang is a solution for small and growing nonprofits. It enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easi... Read more

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Recent recommendations: 42 recommendations

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KindfulFrontRunners 2020

Kindful is a cloud-based online fundraising and donor management solution designed specifically for growing nonprofit organizations. With this solution, nonprofits can manage three core aspects of fundraising - managing online giv... Read more

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Recent recommendations: 41 recommendations

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Salsa CRM

Salsa CRM is a cloud-based constituent relationship management platform that helps nonprofits track supporter relationships, manage online and offline fundraising, and intelligently report on everything. Salsa CRM features i... Read more

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Recent recommendations: 39 recommendations

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Network for GoodFrontRunners 2020

Network for Good offers donor management software integrated with fundraising pages and personal coaching for growing nonprofits. Donor Management Software: Search and segment donors, track gifts, and launch personalized ema... Read more

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Recent recommendations: 32 recommendations

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Donor Engine

Driven, formerly Donor Engine, is a comprehensive nonprofit software platform that can be configured to meet a wide variety of nonprofit organizational needs with the goal of creating a single database for all data and providing a... Read more

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Recent recommendations: 24 recommendations

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Charityproud

Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email int... Read more

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Recent recommendations: 20 recommendations

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MobileCause

MobileCause is a cloud-based fundraising and communication management solution for nonprofits of all sizes. Key features include online giving, text-to-donate, event fundraising with live thermometer, peer-to-peer and crowdfunding... Read more

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Recent recommendations: 19 recommendations

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ClubExpress

ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations,... Read more

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Recent recommendations: 17 recommendations

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EveryAction

Simplify your work and maximize your impact with EveryAction. By combining fundraising, digital, and organizing tools in one powerful platform, you'll eliminate data silos and easily run automated omni-channel campaigns. With best... Read more

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Recent recommendations: 16 recommendations

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Trail Blazer Non-Profit Manager

Trail Blazer's non-profit manager offers nonprofit organizations a complete cloud-based solution to manage every aspect of fundraising and donor management. From collecting and centralizing donor information to targeted outreach t... Read more

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Recent recommendations: 12 recommendations

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MemberLeap

MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this s... Read more

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Recent recommendations: 10 recommendations

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GiveLife

Powered by Microsoft Dynamics 365, GiveLife is a comprehensive cloud-based customer relationship management solution designed for Non-Profit organizations to organize and manage fundraising, campaign, volunteer, and membership man... Read more

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Recent recommendations: 10 recommendations

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Keela

Keela is the first affordable, nonprofit-specific CRM platform to provide intelligent tools and guided decision-making, helping nonprofit professionals make enlightened decisions based on their data.Keela's built-in CRM feature he... Read more

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Recent recommendations: 7 recommendations

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Blackbaud Financial Edge NXT

Financial Edge NXT is a cloud accounting solution from Blackbaud that provides transparency across teams, security, compliance, and reduces the need for manual processes. The system is a fund accounting solution that provides a ge... Read more

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Recent recommendations: 6 recommendations

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Get Connected

Used by thousands of organizations nationwide, Get Connected is a cloud-based volunteer management solution that provides organizations with the tools to manage every aspect of the volunteer process. Designed for nonprofits, schoo... Read more

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Recent recommendations: 6 recommendations

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GrowthZone

GrowthZone, is an online platform designed to help associations and chambers of commerce manage their members, events, fundraising, marketing, donors and volunteers and more. It is the first AMS with built-in marketing automation ... Read more

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Recent recommendations: 5 recommendations

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NationBuilder

NationBuilder is a cloud-based website, database and fundraising solution designed for nonprofits to connect with their communities and scale their organizations. It includes features to identify key supporters, turn them into don... Read more

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Recent recommendations: 5 recommendations

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2021 Non-Profit Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Includes:

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Buyers guide

With hundreds of software for nonprofits on the market, nonprofits of all sizes have more options than ever to efficiently grow, manage and streamline their organizations. From individual, standalone applications for donor management software to comprehensive enterprise resource planning (ERP) solutions, nonprofits can more easily and cost-effectively manage their essential day-to-day functions. This includes advocacy and email marketing campaigns, accounting, reporting and constituent management. The challenge for nonprofit buyers, however, is determining exactly which of these solutions can best meet their organization’s unique needs today—and grow with them over time. This guide provides an overview of nonprofit software and nonprofit management software reviews to help you make the most informed purchasing decisions.

Here’s what we’ll cover:

What Is Nonprofit Software?
Common Features of Nonprofit Software
What Type of Buyer are You?
Benefits and Potential Issues
Market Trends to Understand

What Is Nonprofit Software?

Software for nonprofit organizations includes a wide range of standalone applications and comprehensive programs that help nonprofits manage the many facets of their administrative, fundraising, donor relations, tracking and reporting functions. Regardless of their size, scope of offerings or budget, every nonprofit stands to benefit from utilizing these feature-rich nonprofit management solutions. While each delivers its own unique flair and functionality, most of the systems provide similar core offerings, which we’ve highlighted below.

Common Features of Nonprofit Software

Nonprofit accounting software Keeps tabs on critical financial information to ensure dollars are collected, budgeted, allocated, tracked and reported with ease and efficiency. Functions include budget monitoring, futures forecasting, grant management, payroll processing and tracking and reporting.
Fundraising & donor management Empowers nonprofits to securely solicit, collect and track donations through individual, planned, recurring or major giving. Functions include auctions, a-thons, campaign creation and management, online giving, customized donation forms, receipt generation and reporting.
Membership management Membership management houses constituent contact information and helps organizations record interactions, set membership levels, manage benefits and track renewals and dues.
Volunteer management Facilitates a nonprofit organization's interactions with their volunteer workforce. This software stores contact information, a participant's history, availability and more. It also provides outreach tools to contact those who've volunteered for upcoming events, and scheduling tools to track responses and availability.
Nonprofit marketing & outreach Enables and supports customized direct marketing, email marketing and online campaigns. Functions include communications management, personalized content, targeted email delivery, message archiving and in-depth reporting.
Nonprofit CRM Creates a seamless database environment to engage and manage all types of constituents—including volunteers, members, alumni, corporations and foundations. Functions include campaign/fund administration, advanced query, lead generation, accounting integration, donations processing and management, tracking and reporting. 
Charity/event planning Helps organizations prepare for events and meetings of all types and sizes. Functions include online registration, searchable event listings, email reminders, payment acceptance, rosters and tracking and reporting.
Grant management Lets organizations keep track of proposals and awards. It also gives them the tools to process funds and allocate them to the right recipients. Functions include application status notifications and generated task lists for each step of the application process.
Peer-to-peer fundraising Enables supporters to run individual and team-based campaigns to raise funds on your behalf. Functions include campaign creation, event management, donation acceptance, and real-time updates.

Key performance indicators in donorperfect

Key performance indicators (KPIs) in donorperfect

 

What Type of Buyer Are You?

Before jumping into purchasing software for your nonprofit, it’s important to understand your organizational needs and how a system could help meet those requirements now and in the years to come.

Small local or regional-based nonprofits. Generating donor support for every nonprofit is essential, but for small nonprofits it’s even more critical that they can secure gifts and grants to fund their programs. Individual email marketing and fundraising systems for small nonprofits can be an effective and budget friendly way for these nonprofits to create social engagement and track online donations for the audit trail.

Mid-sized nonprofits. These nonprofits are looking to cultivate relationships that can turn those who are actively engaged as newsletter readers, volunteers or occasional givers into repeat donors. For mid-sized nonprofits focused on long-term growth, they are typically looking for nonprofit database suites that include integrated donor software for nonprofits, email marketing and financial management applications that offer centralized control, high levels of security and robust reporting and audit functionality.

Large/national nonprofits. Like any large enterprise, national nonprofits with thousands of constituents across the country and multi-million dollar budgets need to plan, strategize and act with precision to serve people all over the nation—and world. These nonprofits are looking for enterprise resource planning (ERP) solutions that can help streamline back-end operations—as well as feature-rich constituent management, fundraising and email marketing capabilities that can handle large volumes of traffic and all types of giving.

Associations. Member-based organizations and associations, including museums, clubs and trade organizations, have unique requirements. In addition to fundraising and event planning activities, most associations must set membership levels, collect dues and renewals, manage committees and track member progress in certification programs. Many nonprofit software vendors offer association management software with features built to support the complex interactions within associations.

Churches and faith-based ministries. These organizations operate differently than general nonprofits—rather than intense fundraising, they routinely collect contributions from members, manage more complex relationships and track member attendance and involvement in multiple groups and activities. Large churches and faith-based ministries often require special check-in and security systems to maintain the safety of children left in their care. Church management software offers tools and features which caters to these buyers.

Benefits and Potential Issues

Nonprofits that adopt the right types of software for their organization stand to benefit in many ways, such as:

  • Secure online giving with back-end tracking, processing and reporting donations for audit and regulatory purposes.
  • Tracking grants, fundraising and major donor activity for more accurate budgetary planning, forecasting and allocation.
  • Cultivating engaged constituents through advocacy campaigns, events and regular communication.
  • Securely capturing, managing and culling critical constituent data.
  • Reducing data redundancy for more effective marketing, event planning and ongoing announcements.

Nonprofits that fail to realize some of these core benefits often do so because they:

  • Fail to strategically plan, budget or prepare for their changing needs and growth.
  • Overlook essential accounting, compliance or regulatory issues.
  • Do not have the right infrastructure in place to support integration of software systems from different vendors.
  • Do not adequately prepare staff for adoption of new software.
  • Fail to properly train staff/volunteers on how to leverage the software’s full scope of features and functionality.

Market Trends to Understand

As a nonprofit, you know that budgeting, giving and compliance are ongoing issues that impact your ability to serve your communities. Here are a few other issues to keep in mind as you explore the right software solutions for your organization:

Social media. For many nonprofits these days, Return on Investment (ROI) is quickly being replaced by an equally essential metric: Return on Engagement (ROE). To boost ongoing engagement with supporters, nonprofits of all sizes are using social media tools (blogs, Twitter, Facebook etc.) to cultivate relationships, share information and generate support. It’s essential your email marketing, advocacy and event campaigns easily connect your constituents to your social media channels—and provide ways for users to opt-in for future communication.

Mobile applications. Nonprofits are now going mobile to get mobilized. While the adoption is a bit slower than with other types of social media, mobile applications for smartphones are the up-and-coming tool nonprofits are leveraging to boost engagement and donor support. In fact, one national nonprofit’s text-to-give campaign generated more than $30 million alone.

Software as a Service (SaaS). For many nonprofits, the software as a service (SaaS) model offers an excellent way to implement and maintain leading-edge software solutions without the leading-edge price tag. For many growing nonprofits, SaaS is ideal because applications can be modified and updated quickly to support new user growth and back-end productivity. Nonprofits leaning toward this model will want to evaluate service providers based on issues, such as data security standards, maintenance and updates, connectivity rates, 24x7 support, uptime and future scalability.

Software integration. With so many standalone nonprofit accounting software, fundraising and email marketing systems to choose from, it’s more important than ever that nonprofits consider how these systems integrate with each other. This is particularly critical when it comes to capturing interest from social media, mobile and Web-based applications. So, for example, your software needs to be able to route supporters and donors to the right database to capture their information and log donations—and give you the capability to track this data for future audits or email campaigns.

FrontRunners

Your Guide to Top Non-Profit Software, November 2020

Software Advice uses reviews from real software users to highlight the top-rated Nonprofit Software products in North America.

Learn how products are chosen

Explore FrontRunners

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Software Advice
“Usability” includes user ratings for Functionality and Ease of Use.“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.Reviews analysis period: The reviews analysis period spans two years and ends on the 15th of the month prior to publication.