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Neon CRM
Neon CRM
Neon CRM is a software platform that enables nonprofit organizations and membership associations to manage their constituents and members more effectively. Its relationship-focused approach provides a comprehensive view of support...Read more about Neon CRM
Keela
Keela
FrontRunners 2023
Empower your nonprofit organization with Keela, the premier, affordable CRM platform designed specifically for the needs of the sector. With intelligent tools and guided decision-making, fundraisers will gain access to the informa...Read more about Keela
Charityproud
Charityproud
FrontRunners 2023
Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email int...Read more about Charityproud
MemberLeap
MemberLeap
MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this s...Read more about MemberLeap
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Talk with us for a free
15-minute consultationSoftware Advice is free because vendors pay us when they receive sales opportunities.
This allows us to provide comprehensive software lists and an advisor service at no cost to you.
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Tell us more about your business and an advisor will reach out with a list of software recommendations customized for your specific needs.
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Network for Good
Network for Good
FrontRunners 2023
Network for Good offers donor management software integrated with fundraising pages and personal coaching for growing nonprofits. Donor Management Software: Search and segment donors, track gifts, and launch personalized email ...Read more about Network for Good
MonkeyPod
MonkeyPod
FrontRunners 2023
MonkeyPod helps nonprofits get down to business. Accounting, donor management, grants management, CRM, email marketing, online fundraising, and more — all in one simple, integrated platform. Consider it your nonprofit-in-a-box. O...Read more about MonkeyPod
ExceedFurther
ExceedFurther
Arreva is tech with purpose; driven by a cause. For over 30 years, they have been the trusted advisor and market leader in digital fundraising, donor relationship management, healthcare hospitality, and auction software. What be...Read more about ExceedFurther
GrowthZone
GrowthZone
GrowthZone is an online platform with built-in marketing automation designed to help associations and chambers of commerce manage their members, events, fundraising, marketing, donors, volunteers, and more. An online application ...Read more about GrowthZone
GiveSmart
GiveSmart
GiveSmart is the easy-to-use, innovative, and modern online fundraising and donor management platform that elevates any fundraiser. From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to dono...Read more about GiveSmart
Trail Blazer Non-Profit Manager
Trail Blazer Non-Profit Manager
Trail Blazer's non-profit manager offers nonprofit organizations a complete cloud-based solution to manage every aspect of fundraising and donor management. From collecting and centralizing donor information to targeted outreach t...Read more about Trail Blazer Non-Profit Manager
Member365
Member365
Member365 is a cloud-based nonprofit solution for member-based organizations. Features offered within the platform include membership management, automated membership renewal, a member portal, event planning, email marketing, fund...Read more about Member365
WizeHive
WizeHive
WizeHive is a flexible, cloud-based platform designed improve the collection, review, and management of applications for grants, scholarships and other mission-driven programs. The system offers tailored workflows, reporting dashb...Read more about WizeHive
EveryAction
EveryAction
EveryAction is becoming Bonterra. Learn more at www.bonterratech.com. Simplify your work and maximize your impact with EveryAction. By combining fundraising, digital, and organizing tools in one powerful platform, you'll eliminat...Read more about EveryAction
AccuFund Accounting Suite
AccuFund Accounting Suite
AccuFund is 100% focused on serving nonprofits and government entities. The complete fund accounting financial management solution, available online or onsite, consists of a strong core system and modules that allow you to expand ...Read more about AccuFund Accounting Suite
Findjoo
Findjoo
Findjoo membership management solution is a software platform developed for non-profit organizations of scaling sizes and segments. Arts and cultural organizations, associations, higher education, human services, environmental, ed...Read more about Findjoo
GiveLife
GiveLife
Powered by Microsoft Dynamics 365, GiveLife is a comprehensive cloud-based customer relationship management solution designed for Non-Profit organizations to organize and manage fundraising, campaign, volunteer, and membership man...Read more about GiveLife
NationBuilder
NationBuilder
NationBuilder is a cloud-based website, database and fundraising solution designed for nonprofits to connect with their communities and scale their organizations. It includes features to identify key supporters, turn them into don...Read more about NationBuilder
CrowdChange
CrowdChange
FrontRunners 2023
CrowdChange is an all-in-one fundraising solution that helps organizations create unlimited campaigns with robust features for peer-to-peer, DIY and ticketed events, donation matching, and much more. Developed with a sleek and use...Read more about CrowdChange
OneCause
OneCause
OneCause offers fundraising software for nonprofits of any size. It supports activities such as donor management, online fundraising, ticketing and auctions with mobile bidding. The solution gives fundraisers tools for planning e...Read more about OneCause
FUND EZ
FUND EZ
Fund EZ nonprofit accounting software gives visibility into every facet of their organization. The software helps users to create and track budgets across fiscal years, detailing actual vs. budget for multiple projects, programs, ...Read more about FUND EZ
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Buyers Guide
Last Updated: March 16, 2023Here's what we'll cover:
What Is Donor Management and Fundraising Software?
Benefits of Donor Management and Fundraising Software
Common Features of Fundraising & Donor Management Software
Key Considerations for Donor Management and Fundraising Software
What Is Donor Management and Fundraising Software?
Fundraising and donor management software provide a platform for nonprofit organizations (NPOs) to track their collected dollars and the donors contributing them. It helps organizations of all sizes maximize their potential through multiple channels and marketing campaigns. Meanwhile, donor management features manage existing donors while strategically sourcing prospective supporters for an organization. These tools work together to recruit, engage and retain donors while optimizing their strategies.
Key performance indicators screenshot in DonorPerfect
This buyer's guide will cover both cloud-based and on-premise deployment models. For more on online fundraising platforms, visit our buyer's guide here. Additionally, churches and faith-based nonprofits may find dedicated church management solutions useful for tracking contributions and donations from members.
Benefits of Donor Management and Fundraising Software
The several benefits offered by donor management and fundraising software include:
Better trend analysis of donors. An important feature of the software is the tracking of interactions. This feature records the outbound and inbound interactions between staff and donors. It helps organizations develop and introduce various patterns and trends that eventually enable them to target the right donors for specific campaigns.
Higher response rate. The software allows segmenting various donors based on the specific causes they support. It helps nonprofit organizations effectively target the relevant donors after segmenting them into different groups as per their donating patterns and demographics.
Allocation of work hours. With this software, staff can spend their time on more useful activities such as developing relationships with donors instead of doing time-intensive activities such as manual data entry.
Reduction in errors. Usage of fundraising and donor management software is bound to decrease the number of introduced errors. It will integrate the nonprofit organization’s accounting system with the donor management system. It will also reduce the chances of data errors and eliminate duplicate entries.
Reduction in campaign costs. The implementation of donor management software in nonprofit organizations will increase their efficiency and automatically reduce the operational and campaign costs.
Common Features of Fundraising & Donor Management Software
Campaign management. Whether launching a single fundraising campaign or establishing an ongoing effort, this feature helps users create personalized, direct email and online marketing campaigns. These tools also measure the overall success of former and current campaigns, helping improve strategy over time.
Custom fundraising solutions. The days of direct mail are not over. Nowadays, donors often vie for simple online donation forms and, in some cases, social media channels, to donate to their favorite causes. Donation software allows NPOs to manage donations from online and offline channels in a single system. There are also specific programs for on and offline giving like online fundraising software for nonprofits and online donation software.
Donation and pledge management. These tools measure the effectiveness of a campaign by tracking donations and pledges made toward a particular campaign. These tools also calculate all inbound donations, whether from individuals, matched gifts, company donations, recurring contributions etc.
Donor tools. Donor software tracks one-time and recurring donors, and organize donor information, with an ultimate goal of turning transactional donors into lifetime supporters. These features help organizations increase contacts and acquire new donors by looking at giving trends and assigning prospective supporters to specific campaigns.
Reporting and analysis. Reporting and analysis features provide summaries for all donations, pledges and grants. These tools also measure donor retention and year-over-year fundraising performance so an organization can measure their success and develop strategies to improve efforts.
Grant tracking and management. Some solutions provide features for nonprofits that monitor application statuses, proposals and awarded funds. Once an award is issued, these tools allocate the funds to their respective department.
Other fundraiser features. For other features commonly found in nonprofit systems like accounting and volunteer and constituent relationship management, visit our nonprofit management buyer's guide.
Key Considerations for Donor Management and Fundraising Software
Here are some more points to keep in mind as you evaluate donor management and fundraising software products:
Assess your requirements beforehand. Before buying any donor management and fundraising software, thoroughly evaluate your requirements. Make a list of all the features you wish the software would offer. You should consider a product that meets your needs and don’t choose one that either offers too little or a lot more than what you require. In addition, avoid solutions that advertise “cool features”; many of them may not be relevant to your business.
Ease of customization. Another thing you should consider is the ease with which you can customize the software. As all nonprofit organizations have different requirements and their programs keep changing, it is crucial to select a solution that enables customizations.
Ease of use. As the software will become a fundamental part of the organization, it must be easy to use and be intuitive so as to be adapted to the organizational requirements. Therefore, it is advisable to watch several demo videos before selecting the software.
Fits into your budget. It is important that the software fits into your budget, both current as well as in the future. To ensure this, you need to check the total cost of ownership with the vendor, which includes various costs such as those for license, installation, training, support and future upgrades.
Data security. As your nonprofit organization would deal with the bank accounts and personal information of several donors, you would require a software that also effectively addresses any and all security concerns your donors may have.
Technical support. This aspect is often overlooked when it is really one of the most important considerations to be made. In case of a technical glitch, you must be able to contact the solution’s technical support team through various communication channels such as email, online, phone, FAQ, written documentation and training videos.
Import and export data. The software must also be able to import and export data to and from your database efficiently. Data, such as a list of donor names and addresses, would need to be imported and exported often for activities such as email marketing and campaign management.