Salesforce fundraising and donor management software lets nonprofits effectively manage the complete donation cycle. This cloud-based tool has advanced reporting features and is great for any size organization.
Fundraising Software
NeonCRM by Z2 Systems provides small to large nonprofit organizations with a scaleable, cloud-based platform that helps automate daily processes. It features email tracking, online donation forms and unlimited custom fields.
Raiser’s Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits.
Raiser's Edge NXT provide tools to streamline various activities of a nonprofit organization and provide a single view...
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DonorPerfect is a comprehensive solution for nonprofits of all sizes. It offers features for targeted email campaigns, grant tracking, special event support, fundraising, storing donor data and more.
MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations.
The system can stand alone as a membership website and social community or integrate with an existing website...
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Salsa CRM is a cloud-based constituent relationship management platform that helps nonprofits track supporter relationships, manage online and offline fundraising, and intelligently report on everything.
Salsa CRM features include...
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Blackbaud's eTapestry is a Cloud-based solution allowing unlimited users. A great solution for small nonprofits, this system manages donors, members, and volunteers as well.
Created in 2012, Bloomerang is a solution for small and growing nonprofits. It enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier...
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GrowthZone, formerly MemberZone, is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.
An online application form facilitates member signup, and the data from that...
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WizeHive is a cloud-based platform designed to collect, review and manage applications for grants, scholarships and other nonprofit programs. The system offers tailored workflows, reporting dashboards, automations and batch emailing.
WizeHive...
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Kindful is a cloud-based online fundraising and donor management solution designed specifically for growing nonprofit organizations. With this solution, nonprofits can manage three core aspects of fundraising - managing online giving,...
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SilkStart is an integrated suite of association management tools created for small to midsize associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend...
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Focused on fundraising strategy, MatchMaker tracks relationships, focuses on donor development, and manages multiple campaigns. This solution offers standard, enterprise and online editions, and is a great solution for any NPO.
Giveffect is a cloud-based solution for nonprofits. Primary features include fundraising, volunteer management, nonprofit management, marketing, donor management, constituent relationship management and reporting and analytics.
The...
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Keela from Networks for Change is a cloud-based nonprofit management solution that helps small and midsize nonprofits manage projects and events, measure donor engagement and send notifications to volunteers and members. Keela offers...
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With NetSuite's unified business management solution, nonprofit organizations can manage their entire end-to-end operations with a single business application.
It integrates accounting, fundraising, customer relationship management...
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FUND E-Z is a fundraising software for nonprofits that gives visibility into every facet of their organization. The software helps users to create and track budgets across fiscal years, detailing actual vs. budget for multiple projects,...
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AccuFund CRM components offer an affordable solution for fundraising. This system is great for nonprofit organizations seeking donor management, online fundraising tools, and reporting features.
DonorDirect provides faith-based ministries and nonprofits organizations with robust, intuitive fundraising and donor management solution that was designed for their unique, specific needs.
DonorDirect has developed an entire suite...
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GMS360° is a cloud-based grant management solution suitable for small, midsize and large enterprises. Key features include grant management, event management, contribution tracking and event-based alerts and reminders.
The grant...
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FrontRunners® for Nonprofit Donor Management, December 2017
Powered by Gartner Methodology
FrontRunners on Software Advice
What Is the FrontRunners Quadrant?
A Graphic of the Top-Performing Nonprofit Donor Management Products
FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them.
To create this quadrant, we evaluated over 305 Nonprofit Donor Management products. Those with the top scores for their capability and value made the quadrant.
Scores are based largely on reviews from real software users, along with other product performance details (e.g., what features they offer, how many customers they have).
Is One Quadrant Better Than the Others?
Nope, Products in Any Quadrant May Fit Your Needs
Every product in this quadrant offers a balance of capability (how much the products can do) and value (whether they’re worth their price/cost) that makes them stand out in the race for small business software success.
FrontRunners has four sub-quadrants:
- Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
- Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
- Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
- Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.
Depending on the specific needs of a software buyer, a product in any of these sub-quadrants could be a good fit.
Why? To be considered for the Nonprofit Donor Management FrontRunners, a product needed a minimum of 20 user reviews, a minimum capability user rating score of 4.0 and a minimum value user rating score of 4.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.
For some buyers, a specific FrontRunners sub-quadrant might be best. For example, a product that has robust donor management capabilities alongside strong membership management and volunteer management might be found in the Leaders sub-quadrant, while one that focuses on tying together donor management specifically with volunteer management could be found in the Masters sub-quadrant.
You can download the full FrontRunners for Nonprofit Donor Management report here. It contains individual scorecards for each product on the Frontrunners quadrant.
How Are FrontRunners Products Selected?
Products Are Scored Based on User Reviews and Other Data
You can find the full FrontRunners methodology here, but the gist is that products are scored in two areas, Capability and Value.
To be considered at all, products must have at least 20 reviews and meet minimum user rating scores. They also have to offer a core set of functionality—for example, donor management alongside either membership or volunteer management functions.
From there, user reviews and other product performance details, such as the product's customer base and the features it offers, dictate the Capability and Value scores. Capability is plotted on the x-axis, and Value is plotted on the y-axis.
Got It. But What if I Have More Questions?
Check Out Our Additional Resources!
For more information about FrontRunners, check out the following:
- Check out the FrontRunners frequently asked questions (FAQ) for more detailed answers and information about how it works.
- Check out the complete FrontRunners methodology to understand the scoring.
Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.
- Simply take this short questionnaire to help us match you with products that meet your specific needs.
- Or, talk to one of our experienced software advisors about your needs—it’s quick, free, and there’s no-obligation—by calling (844) 687-6771.
One Last Thing—How Do I Reference FrontRunners?
Just Follow Our External Usage Guidelines
Check out the FrontRunners External Usage Guidelines when referencing FrontRunners content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use:
FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.
Runners Up
Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.
123Signup
360Alumni
4aGoodCause
501 Auctions
@EASE
Abila Fundraising 50
Abila Fundraising Online
Abila Millennium
Abila MIP Fund Accounting
Abila netFORUM
Accelevents
Acceptiva
AccuFund Accounting Suite
Acteva
ACTIVE Net
Acumatica Cloud ERP
Aegis CRM
Agilon's One Donor CRM
AIMS
AIMS Grant and Programme Management Software by Quest Computing
Akubo
Altru
Altus Dynamics ERP
Ambix
AMO
AmpliFund
Andar/360
Anedot
Aplos Accounting
App-Garden Volunteer Tracker
Apricot Social Solutions
Arts People
Auction software
AuctionMaestro Pro
Auctria
Award Force
Benevity
bidcoz
BiddingOwl.com
Bidr
Big E-Z Books
Big River
Blue Wren GRM
Boardable
BoardEffect
Campaign Manager Aristotle
CaseWorthy
Causecast
Causeview
CauseVox
CERVIS
Charity Auctions Today
Charity Republic
CharityEngine
CharityMaster
CharityWeb
Checkout Donations
Church MemberLink
CiviCRM
Classy
ClearGIVE
Click & Pledge
Click & Pledge Donor Management
ClickBid
ClickTime
ClubExpress
ClubRunner
CommunityOS
Configio
contactSPACE
Continue to Give
CoolFocus
Costpoint 7
CrowdRise
Crowdskout
Dashboard by Adoptdash
dataIDEAL
DaySchool
Denali
Denali Fund
Denari Software
DoJiggy Donations
DoJiggy Pledge
Donarius
Donately
DONATION
Donation Director
Donation Organizer Pro
Donation Split
DonationMatch
Donorbox
DonorCommunity
DonorDrive
DonorLynk Donor management
DonorPro
DonorStudio
Doubleknot
Duplie
e-CImpact
easyTithe
eAwards
eCoordinator
eGive
Ekualiti KC
Elexio Church Financials
Elexio Giving
Engaging Networks
ePhilanthrAppeal
ETO Software
Event Essentials
EventBank
EverTrue
EveryAction
Exceed
FastFund
Fieldbook
Financial Edge
Findjoo
Firespring Website Solution
Flexi-Grant
Fluxx
Fresh Vine
FUND E-Z Fund Accounting
Fundly
FundRaiser Software
Fundraising website builder
fundstakPRO
Funraise
Get Connected
Gifts Online
GiveCampus
GiveGab
Givelify
GivePulse
GivingData
GivingFuel
GivingTools
GMS360
GolfRegistrations
Good Done Great
GoodCloud
GovPilot
Graduway
Grant Lifecycle Manager
Grant Manager Team Solutionz
GrantHub
GRANTIUM
GranTracks
Grants Network
Grants United
GreenRope
HandsOn Donors & Donations
Higher Logic
ICARIS
iDonate
infoodle
InitLive
Intacct
Intuit QuickBase
iVolunteerOnline
Keela
Kimbia
Kindrid
kintone
LegacyGiftmaker Suite
List Master CRM
LiveImpact
Luminate Online Marketing
MatchMaker Fundraising Software
Member365
MemberClicks
MemberLeap
MemberNation
MemberNova
MemberPlanet
Membership Management System
MemberZone
Microsoft Dynamics GP
MinistryLinq
Missio
MobileCause
MobileServe
Mobilize
Mogiv
MOHID
NationBuilder
NetSuite
NetSuite - Retail
Network for Good
NewOrg Management System
Nonprofit Treasurer
NonProfitEasy
NonProfitPlus
NPOConnect
OASIS by IntelliTek
OneNFP DonorVision
Online Giving
Online Giving by AmericanChurch
OpenWater Awards
Optimy
OurRecords
OvationTix
PatronManager CRM
PeopleFlow
Personify360
Polis
Pushpay
Qgiv
QMember For Charities
Qorus Breeze Proposals
Quickbooks Non-Profit
QuickStaff
RaiserSharp
Raklet
RallyBound
Razoo
REACH
Red Stampede Websites
Regpack
ResultsPlus Fundraising Software
Rosterfy
Sage 50
Salesforce
Salesforce.org
Salsa Engage
SecureGive
Seraphim
Serenic Navigator
Servant Keeper
Sheep
ShelbyNext | Financials
Shelf
Shiftboard
Signup Zone
SignUp.com
SignUpGenius
Silent Auction Pro
SilkStart
SimpleGive
SlickPie
SmarterSelect
Sparkrock
StarChapter
Submittable
Sumac
SurveyMonkey Apply
Sustain software
Sweet by Blue Sky
Tendenci
Tessitura
The Databank
The School Volunteer
The Silent Partner
Theatre Manager
Timecounts
Tithe.ly
TRS
Truist
Unit4 Business World - Non-Profit
UniVoIP
Valid Eval
Veracross
VeryConnect Suite
Virtuous
Volgistics
Volunteer Impact
Volunteer Time Tracking
VolunteerBase
VolunteerHub
VolunteerKinetic
VolunteerLocal
VolunteerMark
VolunteerMatters
Vonigo
VROOM!
VSys One
WebLink Connect
When I Work
Windward System Five
WizeHive Grant Manager
WonderWe
Xledger
YourMembership
YourVolunteers
ZoomGrants
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Here's what we'll cover:
What Is Donor Management and Fundraising Software?
Benefits of Donor Management and Fundraising Software
Common Features of Fundraising & Donor Management Software
Key Considerations for Donor Management and Fundraising Software
What Is Donor Management and Fundraising Software?
Fundraising and donor management software provide a platform for nonprofit organizations (NPOs) to track their collected dollars and the donors contributing them. It helps organizations of all sizes maximize their potential through multiple channels and marketing campaigns. Meanwhile, donor management features manage existing donors while strategically sourcing prospective supporters for an organization. These tools work together to recruit, engage and retain donors while optimizing their strategies.
Key performance indicators screenshot in DonorPerfect
This buyer's guide will cover both cloud-based and on-premise deployment models. For more on online fundraising platforms, visit our buyer's guide here. Additionally, churches and faith-based nonprofits may find dedicated church management solutions useful for tracking contributions and donations from members.
Benefits of Donor Management and Fundraising Software
The several benefits offered by donor management and fundraising software include:
Better trend analysis of donors. An important feature of the software is the tracking of interactions. This feature records the outbound and inbound interactions between staff and donors. It helps organizations develop and introduce various patterns and trends that eventually enable them to target the right donors for specific campaigns.
Higher response rate. The software allows segmenting various donors based on the specific causes they support. It helps nonprofit organizations effectively target the relevant donors after segmenting them into different groups as per their donating patterns and demographics.
Allocation of work hours. With this software, staff can spend their time on more useful activities such as developing relationships with donors instead of doing time-intensive activities such as manual data entry.
Reduction in errors. Usage of fundraising and donor management software is bound to decrease the number of introduced errors. It will integrate the nonprofit organization’s accounting system with the donor management system. It will also reduce the chances of data errors and eliminate duplicate entries.
Reduction in campaign costs. The implementation of donor management software in nonprofit organizations will increase their efficiency and automatically reduce the operational and campaign costs.
Common Features of Fundraising & Donor Management Software
Campaign management. Whether launching a single fundraising campaign or establishing an ongoing effort, this feature helps users create personalized, direct email and online marketing campaigns. These tools also measure the overall success of former and current campaigns, helping improve strategy over time.
Custom fundraising solutions. The days of direct mail are not over. Nowadays, donors often vie for simple online donation forms and, in some cases, social media channels, to donate to their favorite causes. Donation software allows NPOs to manage donations from online and offline channels in a single system. There are also specific programs for on and offline giving like online fundraising software for nonprofits and online donation software.
Donation and pledge management. These tools measure the effectiveness of a campaign by tracking donations and pledges made toward a particular campaign. These tools also calculate all inbound donations, whether from individuals, matched gifts, company donations, recurring contributions etc.
Donor tools. Donor software tracks one-time and recurring donors, and organize donor information, with an ultimate goal of turning transactional donors into lifetime supporters. These features help organizations increase contacts and acquire new donors by looking at giving trends and assigning prospective supporters to specific campaigns.
Reporting and analysis. Reporting and analysis features provide summaries for all donations, pledges and grants. These tools also measure donor retention and year-over-year fundraising performance so an organization can measure their success and develop strategies to improve efforts.
Grant tracking and management. Some solutions provide features for nonprofits that monitor application statuses, proposals and awarded funds. Once an award is issued, these tools allocate the funds to their respective department.
Other fundraiser features. For other features commonly found in nonprofit systems like accounting and volunteer and constituent relationship management, visit our nonprofit management buyer's guide.
Key Considerations for Donor Management and Fundraising Software
Here are some more points to keep in mind as you evaluate donor management and fundraising software products:
Assess your requirements beforehand. Before buying any donor management and fundraising software, thoroughly evaluate your requirements. Make a list of all the features you wish the software would offer. You should consider a product that meets your needs and don’t choose one that either offers too little or a lot more than what you require. In addition, avoid solutions that advertise “cool features”; many of them may not be relevant to your business.
Ease of customization. Another thing you should consider is the ease with which you can customize the software. As all nonprofit organizations have different requirements and their programs keep changing, it is crucial to select a solution that enables customizations.
Ease of use. As the software will become a fundamental part of the organization, it must be easy to use and be intuitive so as to be adapted to the organizational requirements. Therefore, it is advisable to watch several demo videos before selecting the software.
Fits into your budget. It is important that the software fits into your budget, both current as well as in the future. To ensure this, you need to check the total cost of ownership with the vendor, which includes various costs such as those for license, installation, training, support and future upgrades.
Data security. As your nonprofit organization would deal with the bank accounts and personal information of several donors, you would require a software that also effectively addresses any and all security concerns your donors may have.
Technical support. This aspect is often overlooked when it is really one of the most important considerations to be made. In case of a technical glitch, you must be able to contact the solution’s technical support team through various communication channels such as email, online, phone, FAQ, written documentation and training videos.
Import and export data. The software must also be able to import and export data to and from your database efficiently. Data, such as a list of donor names and addresses, would need to be imported and exported often for activities such as email marketing and campaign management.
Similar software categories
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 852-3639
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