Realized immediate results in on-line fundraising through implementation of the peer-to-peer fundraising application.

Upon transitioning to the Donor Community platform we immediately implemented peer-to-peer fundraising with the board of directors which had an immediate impact on our annual campaign. The ease of use and ability to engage was an instant home run for the organization and significantly increased board engagement in the fundraising process.

Transition is always difficult, that being said the team at Donor Community worked with us closely through the process and turned what can be difficult into a fairly seamless process.

MMFRS is amazing. The product is great, the customer service is the BEST I've ever seen, regardless of industry. MatchMaker makes it easy for me to do more meaningful fundraising work, rather than being stuck in the office doing paperwork. It makes a lot of the "back office" tasks take a quarter of the time they once did, freeing me up for other things. I couldn't give them a more glowing recommendation - they have consistently worked with me on any issue, even helping develop organization-specific data entry - making it work even more efficiently and effectively for my organization.

1. The system is easy to navigate: you can easily find your way through the system. 2. It's so easy to enter meaningful data. The fields are usable, and you can add infinite custom fields to make it work specifically for your organization or scope. 3. The customer service is the best around. I can't think a single vendor or company that compares in terms of customer service. They are amazing - you get a real person on the phone 98 times out of 100; when you don't, you leave a message, and they call back within an hour. I can't say enough about the team they have! 4. It's everything in one place: donor management, pledge management, gift tracking, grant tracking, volunteers, events, mailings and donor contact, and so much more. you get the whole program, without having to "add on" functionality to make it work. 5. It is a miracle worker for small non-profits - it does so much, and is very affordable. It's like having another person in the office, without the cost of one.

1. I always forget the steps to set up a tribute. Literally - that's my only complaint. User error. I get started on a gift, realize I haven't set up the admin side appropriately and have to back track. I wish there were a shortcut.

Working with Exceed Beyond helped me learn patience and how to figure things out on my own and when to ask for help, but I would not recommend the platform to others.

I like the ability to create a mailing list from the donor lists.

The platform has so many layers; meaning certain functions can be enabled or disabled multiple ways. It can be very confusing and resulted in my overuse of tech support.

I used this software during my tenure with a leadership organization. Each of the modules works well. I am particularly impressed with the capability of the program to allow specialized fund raising pages which can be personalized. Board members and others can conduct their own fundraising campaigns. We have used this function for special campaigns (memorials, honorariums etc.). The events management function has also worked well for us. We had been using an outside vendor for events management but brought it in-house with this program. It has served us well. I am also pleased with the support. Our organization was working to use this software for Membership purposes. It was not designed for this and the support staff worked with us to try to build in some additional functionalities. They also helped us with data quality issues.

The organization which which I was associated is a membership organization and we had hoped that this software would meet our needs relative to membership management. It has been a struggle despite the valiant efforts of the support staff. The company continues to work towards building in effective functionalities relative to membership management but it is not quite there yet. So... as a fundraising solution, it is very competitive, as a membership management solution, it has a ways to go.

While no software solution is perfect, one of the great advantages of Exceed Beyond is that the team is always ready and willing to help problem-solve an issue so that we are able to get the results we need.

As long-time Exceed users, we're so pleased with the transition to Exceed Beyond. Having access to our database from anywhere is a huge plus, and it incorporates the features we have always appreciated about the software, including an intuitive and easy-to-use interface and all of the functionality we've come to depend on to effectively manage our fundraising efforts. I'd like to give a special shout-out to the support team for their incredibly prompt and helpful response anytime we've come up with an issue. They're great problem-solvers and they've also been terrific about customizing features to meet our needs, such as creating custom reports and even adding new features. Exceed Beyond manages our data so that we can focus on building relationships and raising the resources to support our students.