User friendly product out of the box handles many nonprofit donor functions
Ease-of-use
Functionality
Quality
Support
Value for Money
The staff team is friendly and responsive, and i've been overall impressed with what we've been able to do. CharityProud isn't the cheapest nor the most full-featured "best buy", but i find its balance of user friendliness, accounting/email integration, feature-rich set of options and a well designed structure/dashboard to be right for our smaller organization dependent on charitable support for more than 50% of it's annual income.
Pros
CharityProud is well-built for smaller organizations, a great set of features/modules to handle many aspects of nonprofit donor relations (volunteers, events, and even peer-peer fundraising), integrates fluidly with QuickBooks Online, Stripe, PayPal and MailChimp (and others) and had quick learning curves for interns/volunteers to use and easy navigation of major features. It doesn't take a full-time staff person just to manage like many of its competitors. As a young product, we've found it quite durable in our first year using it.
Cons
The product is young compared to some of its competitors, so there are aspects on my wish list (fuller reporting and event management), but the development team is very responsive to our user feedback and continues to quickly roll out updates and fix issues that arise.