---
title: "Charityproud Software Reviews, Demo & Pricing - 2026"
description: "Review of Charityproud Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/nonprofit/charityproud-profile/"
page_type: "product"
language: "en"
---

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Charityproud

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Overview

[Reviews](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/charityproud-profile/alternatives/)

# Charityproud Review

From $100/month Free trial 1 plan

Wondering if Charityproud is right for your organization?

Our Nonprofit CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Charityproud

4.7

[(89)](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/)

Pricing

Starting at $100.00 per month

### About Charityproud

Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email integration and analytics.

Charityproud enables users to track mailings, touchpoints, volunteer work and events where a constituent has participated. Users can also charge credit cards directly from constituent records and track matching gifts and soft credits. The donation management feature supports batch donation entry and is able to automatically bill donors monthly, quarterly, yearly or on a custom schedule.

Charityproud includes event management functionality that enables users to manage event budget and goals and coordinate event tasks. Attendees can register for different components of an event, and an online registration form can be created for volunteers to sign up on the web, allowing users to track activities, schedules and attendance.

Charityproud is available on a monthly subscription pricing model.

Do you work for Charityproud? [Manage this product listing](https://www.g2.com/products/charityproud/claim_requests/new?auto=true)

Wondering if Charityproud is right for your organization?

Our Nonprofit CRM Software selection experts can help you in 15 minutes or less.

## Charityproud User Interface

## Popular Charityproud Alternatives

Main Product

Charityproud

4.7

[(89)](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/)

Ratings Breakdown

-   4.44Ease of use
-   4.82Value for money
-   4.96Customer support
-   4.46Functionality

Pricing

Starting at $100.00 per month

Get Price

Alternative Product

[DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

4.5

[(1482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.51Value for money
-   4.76Customer support
-   4.34Functionality

Pricing

Starting at $119.00 per month

Get Price

Alternative Product

[Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

4.3

[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   4.28Value for money
-   4.30Customer support
-   4.16Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)

4.7

[(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.58Value for money
-   4.76Customer support
-   4.34Functionality

Pricing

Starting at $125.00 per month

Get Price

Alternative Product

[Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)

4.8

[(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.82Value for money
-   4.74Customer support
-   4.49Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)

4.6

[(938)](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/)

Ratings Breakdown

-   4.41Ease of use
-   4.44Value for money
-   4.59Customer support
-   4.38Functionality

Pricing

Available upon request

Get Price

## Charityproud Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Tier 1

$100.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Charityproud Features

-   Popular features found in Nonprofit CRM
    
    Contact Management
    
    Donor Management
    
    Email Marketing
    
    Event Management
    
    Fundraising Management
    
    Volunteer Management
    
-   More features of Charityproud
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Activity Tracking
    
    Advocate Management
    
    Alerts/Notifications
    
    Alumni Management
    
    Assignment Management
    
    Attendance Management
    
    Attendance Tracking
    
    Calendar Management
    
    Campaign Analytics
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Communication Management
    
    Contact Database
    
    Contribution Tracking
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Document Storage
    
    Donation Tracking
    
    Dues Management
    
    Electronic Payments
    
    Email Alerts
    
    Email Distribution
    
    Email Management
    
    Email Reminders
    
    Engagement Tracking
    
    Event Scheduling
    
    Event Ticketing
    
    Filtering
    
    Forms Management
    
    For Nonprofits
    
    Gift Matching Management
    
    Goal Setting/Tracking
    
    Grant Management
    
    Interaction Tracking
    
    Member Database
    
    Member Directory
    
    Membership Management
    
    Mobile Access
    
    Mobile Giving
    
    Multi-Campaign
    
    Online Forms
    
    Online Giving
    
    Payment Processing
    
    Personalization
    
    Pledge Management
    
    Real-Time Analytics
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Receipt Management
    
    Recurring Giving
    
    Recurring/Subscription Billing
    
    Registration Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Scheduling
    
    Search/Filter
    
    Summary Reports
    
    Surveys & Feedback
    
    Task Management
    
    Task Scheduling
    
    Template Management
    
    Third-Party Integrations
    
    Time Tracking
    
    Volunteer Recruiting
    
    Website Integration
    

## Charityproud Integrations

QuickBooks Online

Integration rated undefined from -1 review

authorize.net

Integration rated undefined from -1 review

Constant Contact

Integration rated undefined from -1 review

Txt2Give

Integration rated undefined from -1 review

PayPal

Integration rated undefined from -1 review

Fortis

Integration rated undefined from -1 review

See all 7 integrations

## Charityproud User Reviews

## Charityproud customer ratings

- Overall rating: 4.7/5
- Total reviews: 89

### Rating distribution

- 5 stars: 67 reviews (75%)
- 4 stars: 21 reviews (24%)
- 3 stars: 1 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.8/5
- Customer support: 5.0/5
- Functionality: 4.5/5

---

### Charityproud is an incredible Donor CRM option

- Overall rating: 5/5
- Reviewer: Heather M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Charityproud is a visually appealing, easy-to-use software for tracking nonprofit donation and fundraising efforts. The setup and ongoing customer service are high-quality. This software has streamlined how we manage donor information, track contributions, process payments, and organize events.

#### Cons

I do not have anything I dislike of this software

---

### A Capable, All-in-One CRM with Exceptional Support

- Overall rating: 5/5
- Reviewer: Yvette P.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We’ve had a very positive experience with Charityproud. It’s more than just a donor CRM—it functions as a central system for managing many aspects of our work as a nonprofit. In addition to donor management, we use it to track fundraising campaigns, special events, volunteer opportunities, and relationships with community partners. It also helps us manage information related to our future homebuyers and current homeowners, which has been incredibly valuable in keeping everything organized in one place. The system is intuitive and flexible, allowing us to manage records, process gifts, and run reports efficiently without unnecessary complications. We especially appreciate the availability of reports tailored for affiliates like us, which makes it much easier to provide required reporting to Habitat for Humanity International. What truly sets Charityproud apart is the level of customer support. Across the board—technical support, account management, and accounting—their team has been responsive, knowledgeable, and genuinely helpful. Overall, Charityproud has helped us operate more efficiently and stay better organized, allowing us to focus more of our time and energy on the people we serve.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Honestly, what I like most about Charityproud is the combination of its capabilities and the level of customer service. The platform allows us to manage so many aspects of our work in one place, and the support we’ve received—across technical, account management, and accounting—has been consistently responsive and helpful. That combination makes it a strong, reliable system for our organization.

#### Cons

One of the challenges with Charityproud is that, because it offers so many capabilities, it can feel a bit overwhelming at first. There’s a lot to learn in order to fully take advantage of everything the system can do. I’ve also run into some minor layout and formatting limitations. For example, the “Affiliations” list within constituent records is spread out across rows in a way that is difficult to read because of the spreadout layout. A more vertical, column-based flow without so much space in between rows would make it much easier to read/navigate.

#### Reasons for switching to Charityproud

We made the switch from GiveSmart to Charityproud primarily because we needed a more comprehensive/robust system to support the full scope of our work. One key factor was that Charityproud works with our corporate organization and provides reporting specifically designed for affiliates like us, making it much easier to meet required reporting to Habitat for Humanity International. While GiveSmart served a purpose for donor tracking/management and some event-based fundraising, it didn’t offer the functionality we needed for day-to-day CRM management without relying on workarounds. We needed a system that could support not just donor tracking, but also volunteer management, our homebuyer program, and ongoing homeowner relationships—including mortgage-related information. Charityproud provided that more complete, centralized solution, which ultimately made the decision to switch a clear one for our organization.

---

### New Charityproud User

- Overall rating: 3/5
- Reviewer: Jennifer B.
- Verified reviewer: Yes
- Industry: Fund-Raising
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Although the customer service and training departments are very helpful, the software is challenging to use when trying to analyze data or customize the donor experience. Having previously utilized Blackbaud products, the learning curve on Charityproud is easier, but the options available are not comprehensive.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The software has a simple and uncomplicated look and feel. It is not overly technical or difficult to use the basic functions.

#### Cons

Overall, the software cannot be customized to the level that is truly beneficial. The reporting options are limited cannot be altered to produce more detailed analysis. The software also has limitations on its document creation and landing page designs. The options to customize are limited and difficult to use. More customization ability is needed in many facets of the software.

#### Reasons for choosing Charityproud

Charityproud was chosen for its customer service and willingness to adapt for Habitat for Humanity needs.

#### Vendor response

Thank you so much for sharing, Jennifer! We appreciate your feedback and have more customizations in our product pipeline. We'll keep you posted on when those roll out!

Replied March 2021

---

### From the CRM basics to pro level tools

- Overall rating: 5/5
- Reviewer: Steve M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Super satisfied. I'm still discovering all its varied uses and integrations with other tools I am already using.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

CharityProud is a very intuitive platform that is great to use for basic CRM functions, but has a depth of options and integrations that make it top shelf! I use it for events, volunteer management, and some specific Habitat for Humanity applications. When I need help, my account manager and team are quick to respond, and helpful until my issue is solved.

#### Cons

Mobile wallet integration is still a bit clunky, but it is available depending on your card processor.

---

### Highly recommend Charityproud

- Overall rating: 5/5
- Reviewer: Michele L.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Like most nonprofits, we want the majority of our dollars to go directly to our mission. At the same time, we recognize the importance of investing in a reliable, efficient, and easy-to-use CRM/volunteer management system. After exploring many platforms across a wide range of costs, we believe Charityproud offers the best value and meets all of our needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Outstanding customer service and support! Our client account manager, Cameron, has been with us from the initial trainings and data migration from our old system into Charityproud, to ongoing support today. The platform itself offers a great support center with videos, tutorials, recorded webinars, and an system updates section. But, when we need extra help, Cameron is just an email (or even a phone call) away, always responding quickly and thoroughly. Charityproud is also responsive to system update or tweaks based on customer feedback. While they can't accommodate every single request, they have made modifications to address specific needs, which shows they truly listen to their users.

#### Cons

No CRM system can address every single user need. However, Charityproud makes a real effort to accommodate different requests and organizational needs whenever possible.

#### Reasons for choosing Charityproud

Affordable, comprehensive for our needs (donor management, volunteer management, peer-to-peer fundraising module, grant tracking, event module)

#### Reasons for switching to Charityproud

System was old, unreliable, and didn't integrate with peer-to-peer fundraising. Also tracking volunteer hours was very difficult and required a lot of manual data entry

---

### Customer Service is 5-Star

- Overall rating: 4/5
- Reviewer: Teri P.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

In the past year since migrating from DonorPerfect we've found Charityproud to be just as good a CRM program.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Our customer service rep, [sensitive content hidden], is 5-star. She responds in a timely manner and always with helpful suggestions.

#### Cons

Running the different reports we need on a regular basis can be challenging. There are a few steps in the process that are counter-intuitive.

#### Reasons for switching to Charityproud

As a non-profit on a tight budget we were attracted to pricing.

---

### Great software for non-profit jail ministry

- Overall rating: 5/5
- Reviewer: Kenny N.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Outstanding! I have recommended CP to a new startup conversion in the northern ohio area. If you need more info on this please call me on [sensitive content hidden]

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cost and functionality along with excellent customer support. The implementation was great along with ongoing support.

#### Cons

We have not experienced any issues. Maybe considering a texting component. The building of lists for email and addresses is a little clunky but the instructions on utube are fantastic.

#### Reasons for choosing Charityproud

Cost was significantly lower with just as many Features. I saw a better corporate culture within Charityproud. Everyone was focused on the customer.

#### Reasons for switching to Charityproud

We left our 20 year ministry organization to go out on our own and be locally-based

#### Vendor response

Thank you for the kind review, Kenny! We hope to add a text messaging component in the future and will certainly keep you updated!

Replied July 2025

---

### Charityproud is a great, cost effective, constituent management system

- Overall rating: 5/5
- Reviewer: Lucinda T.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The staff are great to work with. They provided guidance and support to help us transfer data from our old donor management system to Charityproud and are super responsive whenever we reach out.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Charityproud allows us to easily track data on donors, volunteers, grants, events, and clients. I appreciate the home ownership application module that allows applicants to upload all the necessary information and documents for review and action by staff.

#### Cons

There are so many reports available that it's sometimes hard to find the one that best meets our needs. I suspect if I spent a little more time with the online training modules, I'd be able to navigate this more easily.

#### Reasons for choosing Charityproud

Built-in module for homeowner applications

#### Reasons for switching to Charityproud

Donor Snap didn't have all the features we needed. Charityproud has a homeowner application module customized for Habitat affiliates like ours.

---

### Charityproud makes fundraising much easier

- Overall rating: 4/5
- Reviewer: Don P.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Since switching to Charityproud, I've been happy with the change. Using this service has made fundraising a much easier task. We can set up campaigns and mini-campaigns to suit our needs. I'm also very pleased with the customer support. When I have a question that I can't answer with the online support center, out customer rep has always come through with a solution.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Charityproud is very user friendly and customer support is excellent. Processing online donations is quick and easy. There are a number of standard reports that are relatively easy to use and provide a vast amount of useful data. The online support center is also very helpful and has an abundant amount of topics.

#### Cons

Some of the procedures for creating and assigning individualized mailings could be made more user friendly.

#### Reasons for choosing Charityproud

After reviewing both systems (Charityproud and Network for Good/Bonterra) and their costs, the Board of Directors chose Charityproud based on ease of use, customer support, and cost.

#### Vendor response

Thank you so much for your thoughtful review, Don! We're thrilled to hear that Charityproud has made your fundraising efforts more efficient and effective.

Replied May 2025

---

### Improving efficiency with CharityProud

- Overall rating: 5/5
- Reviewer: Sheila R.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

As we wrap up our first year of learning and using the program, we are beginning to appreciate the vast capabilities this platform offers. The complexity of the program is also what makes it so robust and beneficial to our organization. While the learning curve has been real, the exceptional customer service has been instrumental in helping us navigate it successfully. We look forward to exploring and learning all that CharityProud can do to support and strengthen our mission.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer service and tech support is top notch! Charityproud representatives are very responsive and knowledgeable. This comprehensive program helps us manage donations, volunteers, grants, events, and emails all in one program. We are experiencing time and cost savings through using Charityproud, making our operations more streamlined and effective.

#### Cons

We would like to be able to attach images or documents to an outgoing email, rather than the extra step of creating a link to CP's internal image library. The system's effectiveness relies heavily on consistent and exact data entry, which can be challenging when online donors input "in honor of" or "in memory of" information/addresses in varying formats for the same beneficiary. This can lead to duplicate or inconsistent records that require manual cleanup to maintain data integrity. It would be less cumbersome, if the beneficiary information would autofill when a beneficiary/honoree name already in the system is entered/selected.

#### Reasons for choosing Charityproud

Functionality and value better aligned with our needs.

#### Reasons for switching to Charityproud

We stopped using SalesForce, and we switched to free versions of the other platforms since MailChimp has all those capabilities in one place.

#### Vendor response

Thank you, Sheila, for your kind words and thoughtful feedback! We're happy to support you and your organization, and we're always here to help.

Replied May 2025

---

Showing 1 - 10 of 89 Reviews

[See All Reviews](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/)

## Charityproud Popular Comparisons

[DonorPerfect vs Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/vs/donorperfect/)[Neon CRM vs Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/vs/neoncrm/)[Bloomerang vs Charityproud](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/charityproud/)[Givebutter vs Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/vs/givebutter/)[Bonterra Network for Good vs Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/vs/network-for-good/)[Blackbaud Raiser's Edge NXT vs Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/vs/the-raisers-edge/)

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