--- title: "MemberLeap Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MemberLeap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MemberLeap is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [MemberLeap](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/) / MemberLeap Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/alternatives/) # MemberLeap User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 107 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 89 reviews (83%) - 4 stars: 17 reviews (16%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Memberleap and Vieth Consulting have made it easy for our organization to have everything in one place- domain, email, website, membership platform, with modules/features for donations, registrations & events, communication, calendar, news, file management,... to name only a few. - It's your website, database, point of sale, CRM, financial record, event registration, email marketing tool, member networking tool and even has a robust abstract submission and review feature. - Also, our new website layout and self-publishing have amped up our web presence, allowing for more updated real-time content. ### Most mentioned cons - We had to switch Association Management System providers within two weeks because our previous provider did not honor the price we had negotiated with them. - Some of the screen fonts are too small. - Not the most user friendly system. ## MemberLeap customer reviews Showing reviews 1-25 of 107 (page 1). ### Recommending MemberLeap - Overall rating: 5/5 - Reviewer: Lynn M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, we're very pleased with MemberLeap. It's a complete solution for a small organization such as ours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a small professional association, MemberLeap offers all the features we need in a single, affordable package. Membership management and event registration are the features we use most often, but other tools such as surveys are a great benefit as well. Our website has been easy to maintain and update, with a simple and user-friendly interface. #### Cons The help resources and videos are quite comprehensive, and a help desk ticket is always responded to swiftly, but occasionally it's a challenge to find a quick, simple process when I'm using a new feature. --- ### MemberLeap Experience - Overall rating: 5/5 - Reviewer: Lenora H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered The overall experience with MemberLeap and their staff has been extremely positive. The association management software meets all of our needs and the staff is highly responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is logical and intuitive and meets our association management needs. MemberLeap's staff made the transition from our previous software easy and painless and the training had us operational in no time. #### Cons The ability to set up our annual trade show using the Booth Map was incredible, but the inability to print the booth map is a little inconvenient. #### Reasons for switching to MemberLeap Star Chapter was difficult to use and did not offer all the features we needed. --- ### Memberleap Review - Overall rating: 3/5 - Reviewer: Kate T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered While the customer support is generally quick, we do feel that unless you push back, their answer tends to be "we can't do that" or " that is a customization, which will be an added cost" #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros It seemed straight forward. There was training that came with the program. We do get quick answers when we have a question. #### Cons Everything seems to be an "add on". There is a disconnect between what the sales person tells you the program can do and what it can do. Many of the functions we needed were considered a customization. The reason we chose memberleap was that it seemed cost efficient. But now we are paying as much as the other systems we were looking at cost. #### Reasons for switching to MemberLeap We were looking to save money. --- ### Solves Multiple Business Needs - Overall rating: 5/5 - Reviewer: Amy W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I've been using MemberLeap for seven years, and the service and support is outstanding. They consistently release new features in response to client needs, and it has been pretty transformative for my organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MemberLeap consolidates so many functions into a single tool, which saves so much time and energy. It's your website, database, point of sale, CRM, financial record, event registration, email marketing tool, member networking tool and even has a robust abstract submission and review feature. It also has a public facing side and a member-only side, which was critical for my organization. I'm sure I'm not thinking of many features, but the fact that it's a one-stop shop makes it incredibly valuable, plus it's scalable and affordable. #### Cons Importing and exporting data can be clunky, and some modules don't "talk" to each other, so there is some manual data entry. #### Reasons for switching to MemberLeap MemberLeap allowed us to integrate all of the systems we were using into one product. --- ### MemberLeap for nonprofit conference and membership management - Overall rating: 5/5 - Reviewer: Claire H. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We are still getting it configured, and [sensitive content hidden] (help desk) gave me a hour and a half of specialized support. We are a volunteer-managed org and he answered my questions wonderfully. I left our meeting with a plan of action, and he followed up with me after the meeting. Great support! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MemberLeap provides a wide range of functionality and their help is responsive and personalized. We use it to manage a conference, sponsors, and membership. #### Cons The special cases of our organization require manual fixes. Be careful when first setting up your org to understand the implications of bulk actions. #### Reasons for switching to MemberLeap Cost savings. This happened before I became Treasurer and I don't know the details. --- ### 100% Satisfied - Overall rating: 5/5 - Reviewer: Chris B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Member Leap team. They are always willing to create the solutions we ask for and are super responsive. #### Cons There are so many customizations, that sometimes it is hard to locate the correct setting, but we're happy about how robust the product is, and it's just part of the learning curve. If we get stumped, their customer support is just an email away with a quick answer. #### Reasons for choosing MemberLeap Member Leap had more options for customizations. --- ### MemberLeap is Truly Leaps and Bounds above the Rest! - Overall rating: 5/5 - Reviewer: Kathy K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have been working with MemberLeap for many, many years, and they have always been fantastic! I can always count on them for help and guidance, and I have so much comfort knowing they are there to assist with my every need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MemberLeap has amazing employees who are professional, kind, highly intelligent, and so very patient and willing to help. They answer every question quickly and with very clear, step-by-step answers so I can take care of everything I need and never miss a beat. #### Cons There is not a single thing to dislike about MemberLeap! They excel in every area and simply could not be better. --- ### 14 year user - Overall rating: 5/5 - Reviewer: Sam G. - Verified reviewer: Yes - Industry: Public Policy - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Easy. I'm a 14 year user. It would seem that alone is a testament is an overall experience of my continued use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's like being in a well organized family. The support staff takes an interest in what one is trying to achieve, not just the technical issue. #### Cons Nothing, really. You expected an honest answer to this question. I have no problem using this software. --- ### Great group to work with - Overall rating: 5/5 - Reviewer: Janie D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered All positive. Our designers built the look of the site and the tech team helps us keep it up and running. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I recently joined an organization that uses MemberLeap, and I had so many questions. The tech team who answers is always prompt, accurate, and patient. I really appreciate their dedication to customer service. #### Cons I have not run into any issues or concerns working with this software or the team behind it. I do find I ask them questions directly v. using their video learning tools. --- ### MemberLeap is a great choice for a small organization - Overall rating: 5/5 - Reviewer: Cindy L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Great overall experience. I am looking forward to learning all the tools that are being offered with our account. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We are a small organization that needed to find an affordable system. So far, everything has gone well. #### Cons It was a lot of information to absorb quickly, but the MemberLeap team had a lot of patience and helped me quickly. #### Reasons for switching to MemberLeap Cost. Could no longer afford the product. --- ### MemberLeap Review - Overall rating: 5/5 - Reviewer: Becky R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered MemberLeap makes my job so much easier. I use MemberLeap for both my association clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very responsive to requests for changes/help. #### Cons Nothing. MemberLeap is easy to use with little or no training required. --- ### [sensitive content hidden] was fantastic with request ID # 293355 - Overall rating: 4/5 - Reviewer: Dominic F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My experience so far has bee good. I would like to recognize [sensitive content hidden] who assisted me with request ID # 293355. He was knowledgeable and very friendly and made my experience 10 times better. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer service. When we encounter a problem they are always willing to help. #### Cons The learning curve. It take s a while to learn how the system works and how to make necessary updates. #### Vendor response Hi Dominic! We are glad that you had a positive experience with our team! If you haven't yet received our free new admin training, please reach out to our customer service team, and they can get it scheduled. We're looking forward to serving your organization's needs for many years to come. Replied January 2025 --- ### Don't Miss Out, check out Memberleap! - Overall rating: 5/5 - Reviewer: David Z. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Our experience has been great. Our website was revamped, it looks better than ever, and as a result our business online has flourished. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Member Leap hands down is the best for membership services and website management! What I liked most particularly is the fast turnaround time for any issues we have run into. Whenever we submit a ticket through their email their team responds fast and efficiently and solved our problems! #### Cons we have not had any bad experiences using or dealing with Memberleap. #### Vendor response Hi David, Thank you for leaving this review and letting us know how we're doing! Our support team is a big part of what we do so we are glad that the responsiveness you have received from them has been able to help assist you. We are glad that you have had a great experience working with us and we hope that you continue to work with us for years to come! Replied October 2024 --- ### MemberLeap has been a great addition to our HOA - Overall rating: 5/5 - Reviewer: Donna B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our HOA has been using a Vieth Consulting Website and MemberLeap since 2007. A few months ago the Website was totally redesigned and we received the latest software version of MemberLeap. The latest version included so many more features that had been added, or we didn't know how to use previously. Vieth Consulting was great to work with for the redesign as well as teaching how to utilize all of the new features, such as Events, Surveys, Committees, Reservations, etc. Whenever support was necessary, they responded very quickly and appropriately. I like how using "Configuration", there are many settings that can be set or customized for what you might need. For example, it can be Configured for a very large organization or a smaller one like ours. #### Cons Really, no cons, that I can think of. A few times, I was confused about how to set something up, but the Web Developers or Support were there to help. #### Vendor response Thank you, Donna! Replied October 2022 --- ### Truly outstanding customer service! - Overall rating: 5/5 - Reviewer: Alex S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My organization has used MemberLeap for a few select features for several years, but we recently transitioned to utilize the entirety of the MemberLeap experience. We migrated our membership database, website, and event portfolio to MemberLeap and the customer service was so outstanding throughout the entire process that I felt like we had our very own concierge service! Not only did they respond to every help ticket (and there were a lot of tickets) within 24 hours, they even designed and programmed personalized solutions for my organization that didn't previously exist. It was a real dream working with this team! #### Cons I think the proposal and event systems could be updated. It's sometimes difficult to customize things in there. #### Reasons for switching to MemberLeap Impak was so old and breaking down. #### Vendor response Hi Alex! Thanks for the great review! MemberLeap has sooooo many features, and I hope you take full advantage of them! We look forward to serving your organization for many years to come. Replied April 2023 --- ### APAM Review - Overall rating: 5/5 - Reviewer: Brett S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The sky is the limit with MemberLeap! The number of existing features is truly amazing, and the list keeps growing! It seems that most times we look to the software for a solution to our problem, it already exists. And if it doesn't exist, the Customer Support experts are willing to meet quickly and discuss a customized solution. Couple that with the fact that the Customer Support experts are dedicated to timely and thorough responses, and it's hard to find a more customer-friendly software option #### Cons There are a lot of features available and sometimes it is hard to know whether you should be using a feature in your business or not. --- ### Teaching an old dog new tricks - Overall rating: 4/5 - Reviewer: Kermit L. - Industry: Law Enforcement - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered I am 79 years old and not very computer smart. I am FORBPO's Treasurer and the primary user of the MemberLeap program. This whole project has been a challenging experience for me. The personnel at Vieth Consulting, who were involved with our project, have been very professional and patience with me which was greatly appreciated and gave me confidence to continue to go forward. The billing program has reduced much time and has resulting in a greater and more timely response from our members. The ability for members to review their personal data and make corrections or up date their information has reduced the time that I had to spent doing that task in the past. The Event part of the program was more of a challenge for me in setting up the event and the registration for our annual event. After some trial and error and assistance from Vieth, I was able to develop and put on line our annual convention program and registration. The one thing that the program did not accomplish, which was a disappointment, was the ability to produce a PDF Registration Form. FORBPO's member are mostly elderly. One third of our membership do not use computers. I had to develop a separate PDF registration form using another application program. I have to manually enter the information from the hard copy registration form into the Event program in order to trap all the event information that I need to track. There have been some minor cliches but the more a work with, and the better I understand the program, the more a like it. I have only been working with your/our program for less than 30 days. However, for the most part, it is fulfilling our business needs. I believe the more I work with and understand the program, the more I will learn the full potential of the program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is a big time saver. It is good to have all our information in one integrated database were we had three different systems in the past. #### Cons Can not produce a PDF Registration Form for our annual Convention , for mailing to members who do not have computers. There is such a wide variety of reports it is hard to keep track of what each report does. It would be nice to eliminate reports that I would never use. #### Vendor response Hi Kermit! We are so happy that you choose MemberLeap. I am checking with our event programmer to see what it would take to create a PDF of your event registration. We'll be in touch! Take care! Replied February 2017 --- ### Great software for membership management and more, plus a good value - Overall rating: 5/5 - Reviewer: Beth A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered MemberLeap is a great team of software developers who are very professional, responsive, and helpful. They respond to my issues very quickly and give accurate estimates for changes. Many functions that I question them about - they can tell me quickly how to set things up myself and that way I don't have to keep asking them the same questions! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use the member database, communications, dues management, and website most, but we also try to use everything that is available. #### Cons Would appreciate release notes before changes are made to the common application #### Vendor response Thank you very much, Beth! We agree that MemberLeap is a good value! We are working on a system to provide our clients with a list of enhancements to our software as they are released. We are looking to supporting your organization for many years to come! Replied November 2022 --- ### Excellent Customer Service - Overall rating: 5/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Memberleap has been very easy to migrate information over. Excellent customer service and great value for the product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service reviews were excellent and they did not disappoint. I know I can contact customer service and get a fast response. They are extremely knowledgeable about their product. #### Cons I would like to get more information on how to add some functions to each member account. #### Vendor response Thank you, Melissa! We're happy you're with us as a client! Replied March 2024 --- ### Excellent quality and near-immediate service - Overall rating: 5/5 - Reviewer: Eugene G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and highly customizable. #### Cons None - the product is excellent. Any missing features are added very quickly. #### Reasons for switching to MemberLeap Needed a more robust professional solution. #### Vendor response Thanks, Eugene! Much appreciated! Replied November 2022 --- ### A critical partner for our organization - Overall rating: 5/5 - Reviewer: Taya R. - Verified reviewer: Yes - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been wonderful. The staff are creative problem solvers willing to modify or create products to exactly meet our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The products have been easy to use, and the customer service and training have been top notch! #### Cons So far I haven't had any issues with the software. #### Reasons for choosing MemberLeap The customer service, flexibility, value, and recommendations from other customers made MemberLeap an easy choice. #### Vendor response Thanks for the review Taya! We enjoyed onboarding your organization and look forward to partnering with you for many years to come! Replied April 2022 --- ### Professional Association Finds Great Fit in MemberLeap - Overall rating: 5/5 - Reviewer: joyce g. - Verified reviewer: Yes - Industry: Higher Education - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 6.2.2. We have been pleased with our transition so far and appreciate all of the tech/support staff working with us as we discover things we didn’t think about before the transition. As is often the case, until we started working in and using the system, there were aspects we didn’t know that we needed. The folks at MemberLeap and rep Consulting have been great about either talking us through how to use or find what already existed or helping us figure out what we need to have added. So far, it has been more of a positive experience for us. You don’t always get the positive feedback, usually you only hear about complaints from clients, so NABCA wanted to give you some positives. #### Cons Higher learning curve than anticipated; however, no fault of MemberLeap. #### Vendor response Thanks for the kind words Joyce! Don't forget... we have lots of training videos available, a comprehensive online Help Desk built into your software, and 24/7 customer service to help you when you need it. Replied January 2020 --- ### Great Product - Overall rating: 5/5 - Reviewer: Lori M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered I love the registration platform/processing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a 501(c)3 without members and use this primarily for event registration and attendee communication. The event registration works very smoothly! #### Cons The bank-end is a bit overwhelming compared to other more simplified platforms like YM, Wild Apricot, etc. It is sometimes hard to find what you are looking for in the long lists of resources, etc. I feel like updating the web pages can be a bit challenging. I would like to have more template options. #### Reasons for choosing MemberLeap I use both of these products with other clients, but we were not really looking for a membership management system, more of a registration management platform and website intervace. #### Vendor response Hi Lori. We love five star reviews. Let's get you scheduled for a training session to review how easy our software is to use. Replied February 2022 --- ### This system works very well and is easy to use. - Overall rating: 5/5 - Reviewer: Clive W. - Industry: Defense & Space - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered The ability to handle the details of all our members, including their payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy and intuitive to use. It has all the functionality I need and more. The support is excellent. They are quick to understand my questions and needs. Anything I have wanted has been speedily resolved. #### Cons Some of the search features could be improved. Sometimes I think I have searched for all the members of a certain type but the search has not been initiated. #### Vendor response Thanks for the kind words Clive! We have truly enjoyed having you as a client for all these years! We are already working on the search feature fix, it should be taken care of today! Replied April 2017 --- ### GEA Website - Overall rating: 5/5 - Reviewer: Lisa C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered We like the ability to do everything we need through the website #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The professional look of the website and all the features we can use within the organization. #### Cons Some features are hard to understand when we're creating or adding information. #### Vendor response Thanks for the review Lisa! Your website looks fabulous! We are continually making enhancements to our software and adding new features, so make sure to check them out. Our customer service team can help you understand how to use our features if you can't find the information in the built-in comprehensive help desk. Please reach out to them at service@memberleap.com. Take care. Replied April 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/reviews/?page=2) --- MemberLeap Reviews, Pros and Cons - 2026 Software Advice