--- title: "MemberLeap Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MemberLeap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MemberLeap is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [MemberLeap](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/) / MemberLeap Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/alternatives/) # MemberLeap User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 107 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 89 reviews (83%) - 4 stars: 17 reviews (16%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Memberleap and Vieth Consulting have made it easy for our organization to have everything in one place- domain, email, website, membership platform, with modules/features for donations, registrations & events, communication, calendar, news, file management,... to name only a few. - It's your website, database, point of sale, CRM, financial record, event registration, email marketing tool, member networking tool and even has a robust abstract submission and review feature. - Also, our new website layout and self-publishing have amped up our web presence, allowing for more updated real-time content. ### Most mentioned cons - Some of the screen fonts are too small. - Not the most user friendly system. - Not very intuitive to make changes. ## MemberLeap customer reviews Showing reviews 1-25 of 107 (page 1). ### Recommending MemberLeap - Overall rating: 5/5 - Reviewer: Lynn M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, we're very pleased with MemberLeap. It's a complete solution for a small organization such as ours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a small professional association, MemberLeap offers all the features we need in a single, affordable package. Membership management and event registration are the features we use most often, but other tools such as surveys are a great benefit as well. Our website has been easy to maintain and update, with a simple and user-friendly interface. #### Cons The help resources and videos are quite comprehensive, and a help desk ticket is always responded to swiftly, but occasionally it's a challenge to find a quick, simple process when I'm using a new feature. --- ### MemberLeap Experience - Overall rating: 5/5 - Reviewer: Lenora H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered The overall experience with MemberLeap and their staff has been extremely positive. The association management software meets all of our needs and the staff is highly responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is logical and intuitive and meets our association management needs. MemberLeap's staff made the transition from our previous software easy and painless and the training had us operational in no time. #### Cons The ability to set up our annual trade show using the Booth Map was incredible, but the inability to print the booth map is a little inconvenient. #### Reasons for switching to MemberLeap Star Chapter was difficult to use and did not offer all the features we needed. --- ### Memberleap Review - Overall rating: 3/5 - Reviewer: Kate T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered While the customer support is generally quick, we do feel that unless you push back, their answer tends to be "we can't do that" or " that is a customization, which will be an added cost" #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros It seemed straight forward. There was training that came with the program. We do get quick answers when we have a question. #### Cons Everything seems to be an "add on". There is a disconnect between what the sales person tells you the program can do and what it can do. Many of the functions we needed were considered a customization. The reason we chose memberleap was that it seemed cost efficient. But now we are paying as much as the other systems we were looking at cost. #### Reasons for switching to MemberLeap We were looking to save money. --- ### Solves Multiple Business Needs - Overall rating: 5/5 - Reviewer: Amy W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I've been using MemberLeap for seven years, and the service and support is outstanding. They consistently release new features in response to client needs, and it has been pretty transformative for my organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MemberLeap consolidates so many functions into a single tool, which saves so much time and energy. It's your website, database, point of sale, CRM, financial record, event registration, email marketing tool, member networking tool and even has a robust abstract submission and review feature. It also has a public facing side and a member-only side, which was critical for my organization. I'm sure I'm not thinking of many features, but the fact that it's a one-stop shop makes it incredibly valuable, plus it's scalable and affordable. #### Cons Importing and exporting data can be clunky, and some modules don't "talk" to each other, so there is some manual data entry. #### Reasons for switching to MemberLeap MemberLeap allowed us to integrate all of the systems we were using into one product. --- ### MemberLeap for nonprofit conference and membership management - Overall rating: 5/5 - Reviewer: Claire H. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We are still getting it configured, and [sensitive content hidden] (help desk) gave me a hour and a half of specialized support. We are a volunteer-managed org and he answered my questions wonderfully. I left our meeting with a plan of action, and he followed up with me after the meeting. Great support! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MemberLeap provides a wide range of functionality and their help is responsive and personalized. We use it to manage a conference, sponsors, and membership. #### Cons The special cases of our organization require manual fixes. Be careful when first setting up your org to understand the implications of bulk actions. #### Reasons for switching to MemberLeap Cost savings. This happened before I became Treasurer and I don't know the details. --- ### 100% Satisfied - Overall rating: 5/5 - Reviewer: Chris B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Member Leap team. They are always willing to create the solutions we ask for and are super responsive. #### Cons There are so many customizations, that sometimes it is hard to locate the correct setting, but we're happy about how robust the product is, and it's just part of the learning curve. If we get stumped, their customer support is just an email away with a quick answer. #### Reasons for choosing MemberLeap Member Leap had more options for customizations. --- ### MemberLeap is Truly Leaps and Bounds above the Rest! - Overall rating: 5/5 - Reviewer: Kathy K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have been working with MemberLeap for many, many years, and they have always been fantastic! I can always count on them for help and guidance, and I have so much comfort knowing they are there to assist with my every need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MemberLeap has amazing employees who are professional, kind, highly intelligent, and so very patient and willing to help. They answer every question quickly and with very clear, step-by-step answers so I can take care of everything I need and never miss a beat. #### Cons There is not a single thing to dislike about MemberLeap! They excel in every area and simply could not be better. --- ### 14 year user - Overall rating: 5/5 - Reviewer: Sam G. - Verified reviewer: Yes - Industry: Public Policy - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Easy. I'm a 14 year user. It would seem that alone is a testament is an overall experience of my continued use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's like being in a well organized family. The support staff takes an interest in what one is trying to achieve, not just the technical issue. #### Cons Nothing, really. You expected an honest answer to this question. I have no problem using this software. --- ### Great group to work with - Overall rating: 5/5 - Reviewer: Janie D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered All positive. Our designers built the look of the site and the tech team helps us keep it up and running. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I recently joined an organization that uses MemberLeap, and I had so many questions. The tech team who answers is always prompt, accurate, and patient. I really appreciate their dedication to customer service. #### Cons I have not run into any issues or concerns working with this software or the team behind it. I do find I ask them questions directly v. using their video learning tools. --- ### MemberLeap is a great choice for a small organization - Overall rating: 5/5 - Reviewer: Cindy L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Great overall experience. I am looking forward to learning all the tools that are being offered with our account. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We are a small organization that needed to find an affordable system. So far, everything has gone well. #### Cons It was a lot of information to absorb quickly, but the MemberLeap team had a lot of patience and helped me quickly. #### Reasons for switching to MemberLeap Cost. Could no longer afford the product. --- ### MemberLeap Review - Overall rating: 5/5 - Reviewer: Becky R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered MemberLeap makes my job so much easier. I use MemberLeap for both my association clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very responsive to requests for changes/help. #### Cons Nothing. MemberLeap is easy to use with little or no training required. --- ### [sensitive content hidden] was fantastic with request ID # 293355 - Overall rating: 4/5 - Reviewer: Dominic F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My experience so far has bee good. I would like to recognize [sensitive content hidden] who assisted me with request ID # 293355. He was knowledgeable and very friendly and made my experience 10 times better. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer service. When we encounter a problem they are always willing to help. #### Cons The learning curve. It take s a while to learn how the system works and how to make necessary updates. #### Vendor response Hi Dominic! We are glad that you had a positive experience with our team! If you haven't yet received our free new admin training, please reach out to our customer service team, and they can get it scheduled. We're looking forward to serving your organization's needs for many years to come. Replied January 2025 --- ### Still working for us 5 years later … - Overall rating: 4/5 - Reviewer: Diane B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Memberleap is easy to learn and provides us with the functions we need to handle a nearly 1,000 member association. Support staff are responsive. Prior to Memberleap, our website was hacked. We were using multiple systems and products. Being able to integrate nearly everything into one system was a relief, more effective, and allowed us to be more responsive to our members. #### Cons There are a few things … support documents are not always clear; some show videos feature previous software versions; few communications about new options or updates. #### Reasons for switching to MemberLeap Integrated system to handle all aspects of association management in one place. #### Vendor response Hi Diane! We have been honored to have you as a client for the past 5 years! All features integrated into one system is truly an efficient way to manage such a large organization. We will be releasing our updated training videos soon. Because our primary focus is on our clients and enhancements are made regularly, it doesn't leaves a lot of time to make the necessary updates, but the functionality is always relevant. We are brainstorming the best way to let our clients know about all of the new enhancements to our system in a timely manner. Please look for more to come on that. We look forward to serving you for the next 5 years and beyond. Take care. Replied November 2022 --- ### Reliable assistance when you need it. - Overall rating: 5/5 - Reviewer: Christine W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. What everyone likes most is being able to get quick and professional assistance with issues and questions. MemberLeap team members have always been outstanding with this and we really appreciate that! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Provides an administrator with more than enough tools to manage content and configure processing options. #### Cons Just the overall layout, font and style of the Admin pages. It's perfectly fine but as far as the look and feel, it's not to my own personal taste. No biggie. #### Reasons for choosing MemberLeap Excellent amount of options for our needs along with a good support group backing it all up. #### Vendor response Thanks for the review Christine! It looks like you haven't taken advantage of some of our latest free enhancements that have an improved layout, look, and feel. I'll reach out to you directly to discuss this further. Take care. Replied April 2022 --- ### Great Tool to Modernize your Organization - Overall rating: 4/5 - Reviewer: Loretta K. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Very positive experience and interaction with the technicians. Responsive to my concerns and quick to make corrections in a timely manner. We are very happy with the overall functions of the modules. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Offers a wide variety of modules, ease of navigation. #### Cons While they offer numerous videos for training and very responsive to questions it might be a good idea to update some of the training videos. #### Vendor response Hi Loretta! I'm glad we were able to help your organization! We are currently updating our training videos to showcase our newest features and user-interface. Take care. Replied November 2024 --- ### Our review of MemberLeap's product - Overall rating: 5/5 - Reviewer: Carrie G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered MemberLeap offers a software program unlike anything we have used before and couldn't be happier. The functionality is amazing and the software is current. We are a non-profit so we also really appreciate its affordability and there are no hidden costs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has all-in-one features that has enabled us to eliminate multiple other programs we were utilizing. The software has a plethora of customization options and any specific functionality we have added has been handled flawlessly by their team pf programmers. #### Cons If I had any suggestions it would be to increase the training sessions when going through the onboarding process. However, with that in mind - the ongoing response times for any inquiries we submit have always been amazingly fast, efficient, and extremely helpful! #### Reasons for choosing MemberLeap Its functionality, quick implementation timeframe, and the ability to create additional needed customization for our organization. #### Reasons for switching to MemberLeap The more than 200% increase in its annual fee. #### Vendor response Hi Carrie! We are so happy that all of our software features has helped your organization! Our customer support team is always there to assist you, but don't forget about our comprehensive Help Desk built into the Admin Menu, which includes written instructions on our features and embedded videos. We look forward to partnering with your organizations for years to come! Replied June 2023 --- ### Creation of new website for Statewide Judicial Association - Overall rating: 5/5 - Reviewer: Kirk T. - Verified reviewer: Yes - Industry: Judiciary - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered The MemberLeap team was professional, knowledgeable and helpful. Only one team member wasn’t as extremely friendly as all the others and lacked some follow up on our questions. We liked that they are a locally based company so we checked out their business operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I could understand the functionality and I only have general technology skills. This package will enable our group of volunteer Judges to vastly increase our communication and get better organized. The calendar, message boards, and mass emails are especially helpful trying to run an organization of volunteers without an executive director. #### Cons There are a few layers to get through to create designs and some areas can be frustrating when you forget how to do something. We are beginning to create some how to videos to assist with this #### Reasons for choosing MemberLeap Their website was easy to understand, simple and intuitive. We could obtain pricing accurately without having to have a sit down and conduct a lengthy interview. #### Reasons for switching to MemberLeap We needed to create a new user friendly website and database. MemberLeap combined them together to meet our needs #### Vendor response Thanks for the review Judge Tabbey! We are excited that you have found a software platform to meet your organization's needs. We love partnering with local associations too! Replied August 2019 --- ### Consolidates steps that took several programs - Overall rating: 5/5 - Reviewer: Brad S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered See pros above #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MemberLeap took the place of a website editor, membership database and several spreadsheets. Enabled us to control access to members only features and pricing. Enabled an online membership directory that updates as members join or renew. Support is timely and ability to customize features to meet our needs is appreciated. #### Cons I do not have any significant complaints. More flexibility to format broadcast email message to support features available in MailChimp & Constant Contact would be nice. #### Reasons for choosing MemberLeap Best fit. Integration with QuickBooks, Broadcast email capability, ability to trach prospects, Support for multiple payment processors. #### Vendor response Thanks for the review Brad! It is awesome when prospects come to use with multiple systems and we can consolidate them into one efficient system! Are you using our basic broadcast email message module, or have you tried our advanced broadcast features that also creates beautiful newsletters? Replied April 2022 --- ### Veith consulting - Overall rating: 5/5 - Reviewer: Dave M. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They are very quick to react to any issue that comes up, I am quite satisfied with the program #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We had no process before this program takes a while to load all the members information, but covers everything we need to function #### Cons Sometimes figuring out how to access the data base to my needs, but I feel that’s my fault other than the provider #### Vendor response Thanks for the review Dave! Please feel free to reach out to our customer service team for assistance with your database. Replied March 2022 --- ### Excellent quality and near-immediate service - Overall rating: 5/5 - Reviewer: Eugene G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and highly customizable. #### Cons None - the product is excellent. Any missing features are added very quickly. #### Reasons for switching to MemberLeap Needed a more robust professional solution. #### Vendor response Thanks, Eugene! Much appreciated! Replied November 2022 --- ### A critical partner for our organization - Overall rating: 5/5 - Reviewer: Taya R. - Verified reviewer: Yes - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been wonderful. The staff are creative problem solvers willing to modify or create products to exactly meet our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The products have been easy to use, and the customer service and training have been top notch! #### Cons So far I haven't had any issues with the software. #### Reasons for choosing MemberLeap The customer service, flexibility, value, and recommendations from other customers made MemberLeap an easy choice. #### Vendor response Thanks for the review Taya! We enjoyed onboarding your organization and look forward to partnering with you for many years to come! Replied April 2022 --- ### Professional Association Finds Great Fit in MemberLeap - Overall rating: 5/5 - Reviewer: joyce g. - Verified reviewer: Yes - Industry: Higher Education - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 6.2.2. We have been pleased with our transition so far and appreciate all of the tech/support staff working with us as we discover things we didn’t think about before the transition. As is often the case, until we started working in and using the system, there were aspects we didn’t know that we needed. The folks at MemberLeap and rep Consulting have been great about either talking us through how to use or find what already existed or helping us figure out what we need to have added. So far, it has been more of a positive experience for us. You don’t always get the positive feedback, usually you only hear about complaints from clients, so NABCA wanted to give you some positives. #### Cons Higher learning curve than anticipated; however, no fault of MemberLeap. #### Vendor response Thanks for the kind words Joyce! Don't forget... we have lots of training videos available, a comprehensive online Help Desk built into your software, and 24/7 customer service to help you when you need it. Replied January 2020 --- ### Great Product - Overall rating: 5/5 - Reviewer: Lori M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered I love the registration platform/processing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a 501(c)3 without members and use this primarily for event registration and attendee communication. The event registration works very smoothly! #### Cons The bank-end is a bit overwhelming compared to other more simplified platforms like YM, Wild Apricot, etc. It is sometimes hard to find what you are looking for in the long lists of resources, etc. I feel like updating the web pages can be a bit challenging. I would like to have more template options. #### Reasons for choosing MemberLeap I use both of these products with other clients, but we were not really looking for a membership management system, more of a registration management platform and website intervace. #### Vendor response Hi Lori. We love five star reviews. Let's get you scheduled for a training session to review how easy our software is to use. Replied February 2022 --- ### This system works very well and is easy to use. - Overall rating: 5/5 - Reviewer: Clive W. - Industry: Defense & Space - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered The ability to handle the details of all our members, including their payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy and intuitive to use. It has all the functionality I need and more. The support is excellent. They are quick to understand my questions and needs. Anything I have wanted has been speedily resolved. #### Cons Some of the search features could be improved. Sometimes I think I have searched for all the members of a certain type but the search has not been initiated. #### Vendor response Thanks for the kind words Clive! We have truly enjoyed having you as a client for all these years! We are already working on the search feature fix, it should be taken care of today! Replied April 2017 --- ### GEA Website - Overall rating: 5/5 - Reviewer: Lisa C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered We like the ability to do everything we need through the website #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The professional look of the website and all the features we can use within the organization. #### Cons Some features are hard to understand when we're creating or adding information. #### Vendor response Thanks for the review Lisa! Your website looks fabulous! We are continually making enhancements to our software and adding new features, so make sure to check them out. Our customer service team can help you understand how to use our features if you can't find the information in the built-in comprehensive help desk. Please reach out to them at service@memberleap.com. Take care. Replied April 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/reviews/?page=2) --- MemberLeap Reviews, Pros and Cons - 2026 Software Advice