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Neon CRM

FrontRunners 2024

Neon CRM is a software platform that enables nonprofit organizations and membership associations to manage their constituents and members more effectively. Its relationship-focused approach provides a comprehensive view of support...Read more about Neon CRM

4.4 (544 reviews)

182 recommendations

MemberLeap

FrontRunners 2024

MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this s...Read more about MemberLeap

4.8 (87 reviews)

48 recommendations

MemberClicks

FrontRunners 2024

Simplify membership management with MemberClicks! Our all-in-one solution helps your association, chamber, or association management company engage your members and increase revenue. Make use of powerful features to save time, g...Read more about MemberClicks

4.3 (460 reviews)

17 recommendations

GrowthZone

FrontRunners 2024

GrowthZone is an online platform with built-in marketing automation designed to help associations and chambers of commerce manage their members, events, fundraising, marketing, donors, volunteers, and more. An online application ...Read more about GrowthZone

4.4 (202 reviews)

10 recommendations

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i4a AMS

i4a AMS is a cloud-based association management solution designed for trade and professional associations of all sizes. It offers chapter management, fundraising management, committee management, email marketing and member portal ...Read more about i4a AMS

4.8 (18 reviews)

10 recommendations

Member365

Member365 is a cloud-based nonprofit solution for member-based organizations. Features offered within the platform include membership management, automated membership renewal, a member portal, event planning, email marketing, fund...Read more about Member365

4.2 (37 reviews)

7 recommendations

WizeHive

NextZen by WizeHive is a dynamic, cloud-based, and highly secure platform that supports grant and scholarship management. Improve the collection, review, and management of applications for grants, scholarships and other mission-d...Read more about WizeHive

4.8 (170 reviews)

3 recommendations

Almabase

Crafted for Alumni-Relations and fundraising teams to boost engagement with streamlined programs. Know your community better with data, elevate their experience from connection to donation, and foster a sense of community with an...Read more about Almabase

4.7 (115 reviews)

1 recommendations

Novi AMS

FrontRunners 2024

Novi AMS is a cloud-based association management system that helps organizations of all sizes with dues automation, accounting, and event registration. Its key features include member detail maintenance, email marketing, reporting...Read more about Novi AMS

4.9 (110 reviews)

1 recommendations

Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and ma...Read more about Mindbody

Buildium

FrontRunners 2024

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildi...Read more about Buildium

AppFolio Property Manager

FrontRunners 2024

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage...Read more about AppFolio Property Manager

Cvent Event Management

FrontRunners 2024

Cvent is a cloud-based solution that helps midsize organizations and enterprises with venue sourcing, online event registration, budget management and payment processing. The solution enables event planners to track the attendance...Read more about Cvent Event Management

Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

DoorLoop

FrontRunners 2024

All-in-one property management software that helps property managers and owners make more money, get organized, and grow ------------------------------------------------------------------------------ We help you simplify property ...Read more about DoorLoop

Brilliant Directories

FrontRunners 2024

Brilliant Directories is an all-in-one directory platform designed to help businesses design and launch online communities. Administrators can utilize available themes to build membership websites or directories and personalize th...Read more about Brilliant Directories

StarChapter

FrontRunners 2024

StarChapter is a cloud-based association management software solution for local or national, professional and trade associations. The system offers membership management, online event registration, email communication and website ...Read more about StarChapter

WildApricot

WildApricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,...Read more about WildApricot

ClubExpress

FrontRunners 2024

ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations,...Read more about ClubExpress

Vaave

Vaave is a cloud-based alumni engagement software that helps schools, colleges and corporations build alumni database and plan reunions. Its key features include fundraising, mentorship, employer branding and talent acquisition. ...Read more about Vaave

Buyers Guide

Last Updated: November 21, 2023

For associations to be successful, they must maintain accurate records, build relationships with constituents and manage benefits. An association management system (AMS) can help your organization’s staff do all this and more.

With this software, association leaders can use the most up-to-date information to personalize communications based on constituents’ interests and past involvement levels, generate accurate reports, effectively plan events and more.

This buyer’s guide provides a brief overview of AMSs, including:

What Is Association Management Software?

Common AMS Functionality

Benefits of Association Management Software

What Type of Buyer Are You?

Association vs. Membership Management: What's the Difference?

What Is Association Management Software?

Association Management Software is a database of contact data used by a variety of organizations to manage memberships, respond to requests and automate many time-consuming tasks.

Organizations such as professional associations, chambers of commerce and industry trade organizations use these systems to store constituent data in a central location, associations can streamline the handling of constituent requests and automate common processes, including:

  • Subscription renewals

  • Event registration

  • Class sign-ups

  • Publication submittals

An AMS also gives managers immediate access to the most up-to-date member data, which can help guide decision-making.

Common AMS Functionality

Association management software functionality varies from vendor to vendor, but typically includes the following core applications:

Constituent management

Allows users to manage constituent contact information and history, track renewals and dues, set membership levels, manage benefits and discounts and more.

Conference and event management

Streamlines the coordination and planning of events, meetings and conferences by providing tools to support scheduling, registration and payments.

Communications management

Facilitates mass communication with members and supporters through email, social media, phone and mail.

Reporting

Allows administrators create custom reports and filter constituent data for insights on engagement, satisfaction and other key indicators.

In addition to the core applications listed above, an AMS may have the following modules:

Accounting and financial management

Allows users to create invoices; track transactions, dues and receipts; and handle other accounting tasks.

Certification management

Allows users to track member progress and participation in certification and other education programs.

Committee management

Administrators can designate which members have access to committee-related documents, such as meeting minutes, task lists and more.

Fundraising

Users can create and maintain donor records, track donations and pledges and manage recurring donations.

Content management

Allows associations to manage a repository of content, as well as control where it’s published and who can access it.

Benefits of Association Management Software

Institutions that adopt an association management software can realize many benefits, which include the following:

Multiple needs answered with integrated suites: Association management software offers a bundle of tools that are integral for any member-based organization. The solution acts as a one-stop shop to manage all the needs of the association. It may also include applications, such as fundraising, event management, reporting and analysis, marketing management and CRM.

Better engagement with effective communication: To improve member engagement, associations can regularly run targeted marketing campaigns and provide relevant content and products to their constituents. They can also customize predefined emails and newsletter templates to suit each member. Keeping an open line of communication helps build, and further improve, relationships between the association and its members.

Easier payment processing: The software allows associations to check various lists, such as outstanding dues or list of payees. Association members also have the flexibility to pay their membership fees via various online payment options, such as net banking, Paypal and mobile money wallets.

Handle membership management: Association management software allows nonprofits to take care of constituents more efficiently by having different categorizations, such as member types, groups and categories. This categorization helps in fixing the ticket pricing for different members and creating segmented communication for each group.

Manage events online: The solution allows users to manage events, such as conferences and conventions, without having to use additional software. Members and non-members can sign-up for events on the online events pages. The application also takes care of sending automatic communication to attendees with all the event details.

Enable self-service: Self-service portals help associations cater their members’ request 24/7. They enable members to do various administrative activities, such as profile updates, payment of dues, becoming a member, renewal of membership and record checking, on their own.

Innovate data management: Most of the nonprofits still use manual methods, such as Excel sheets and paper notebooks, to capture and manage data. Association management software helps in capturing and organizing the data and reduces the effort of manual recording.

What Type of Buyer Are You?

Almost any type of large member-based organization or association that wants to manage not only members, but also other aspects of the organization can benefit from using association management software. Here are a few types of associations that should consider buying this software:

Student associations: Almost all colleges, universities and schools across the world have student associations and committees. These organizations are run by the students themselves, who act as council members, and may also include staff or teachers in advisory positions. Managing these associations is a huge responsibility for the council members. Their most important job is to regularly communicate important information and updates that impact the everyday lives of the students on the campus.

Industry associations: Industry associations are required to manage contacts, keep them updated, add and delete members and keep the contact information constantly synced for the use of all their members. This software can help them network and build industry relationships with their peers.

Sports associations: Sports administrators are required to do various admin tasks such as facility or field scheduling, event creation, player registrations, contact management as well as membership and ticket payment processing. All of these tasks can be handled with the right association management software.

Alumni associations: These associations are focused on maintaining relationships with the alumni. They also take care of maintaining contact information, managing memberships and fundraising, which are the key offerings of some association management software.

Nonprofits: Nonprofit associations need to have multiple capabilities, such as managing donations, basic finances and membership; maintaining the content of the website; and keeping a track of the partnerships and associations.

Association vs. Membership Management: What's the Difference?

Both AMSs and membership management software products store contact information and track constituent interactions. AMSs, however, are generally better suited to the needs of large associations, such as:

  • Conferences

  • Sponsorships

  • Publications

  • Certifications

  • Committees

  • Job boards

What’s more, membership management is often a single, stand-alone application. But an AMS is typically an integrated suite of several applications that handle tasks related to such activities as fundraising and advocacy.

Furthermore, AMSs typically have higher up-front license and implementation costs than membership management systems, though there are a range of solutions to fit a range of budgets.