ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations, international organizations and many more.

ClubExpress offers donor management, nonprofit marketing and outreach, charity and event planning, volunteer management, association and membership management and fundraising. The system has a member portal, offers awards and certificate management and supports online fundraising.

Users can customize their website using the design and configuration tools and it also offers built-in templates and themes to choose from. Contacts and other data can be automatically loaded onto the user's site and ClubExpress sends all members a customizable welcome email that invites them to view the new site and update any information that they have stored in the organization's database. The system is cloud-based so there is no installation and it can be accessed from anywhere at anytime.

Home page
Home page

Home page

Admin control panel

Admin control panel

Content editor

Content editor

Member manager

Member manager

Member profile

Member profile

Support resources

Support resources

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



34 Reviews of ClubExpress

Overall rating

4.5 / 5 stars

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Ed from Precast Tank Association of Virginia

Type of Nonprofit:  Other

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Help for a Novice

Pros

I searched hard to find them and they have not disappointed. I knew practically nothing about organizing a website to suit our new organization. Their technical help made it happen! I had to provide lists of members and a bunch of pictures, they did the rest. AND, they patiently taught me how to do it too!

Cons

So far, I have no complaints. I am confident that they will walk me through any problems that may come up.

Review Source

Tony from Cruising Yacht Club of Tasmania (CYCT)

Type of Nonprofit:  Recreational organization

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

PRO-ACTIVE SUPPORT

Keep up the wonderful improvements. Great job to all at ClubExpress!

Pros

As an 'administrator' with only very basic knowledge of HTML initially some of the functions were difficult to apply. However prompt replies to questions eliminated the problems for me generally. The site improvements during the past year have been excellent.

Cons

Sometimes, not often the replies are obtuse. The support group personnel obviously know their product intimately, but occasionally I feel they assume that the person asking the question also knows all the detail!

Review Source

Samantha from NLYC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

NLYC review

Even though customer service is decent our experience has been poor at best. Our club members have a hard using the site therefore very discouraging for us. Hard to Kay for a service that it’s hard to utilize.

Pros

Not much to say here. The site is decent but hardly user friendly

Cons

More often than not the upgrades appear to be a huge step back. Not very friendly. Over complicated and not intuitive.

Review Source: Capterra

Alan from Lake Superior Marine Museum Association

Type of Nonprofit:  Nonprofit

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Good Experience with Clubexpress

Pros

The software greatly simplifies the administrative work of membership management, event management, and website development. Their built-in web pages eliminates the high risk areas of web development such as database access and credit card processing. Your organization can focus on web content.

Cons

I was a bit confused by the length of time for each implementation step. A tailored project checklist would have been nice. However, their support team responded quickly to each of my questions.

Review Source

Judy from Carmel Valley Garden Club

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Terrific Platform for clubs

We are a garden club of about 200 members and needed a website that would allow us to have a central database for members, documents, and photos; manage events; manage emailings; and be relatively easy to update quickly and be very cost-effective. Plus we were looking for good customer support. Club Express has delivered on all aspects of this. In particular, their customer support (which I don't need very much because the platform is very easy to use), is fantastic. And they constantly improve the software too, taking lots of input from users. Overall, a great product, specifically built for Clubs and Associations. They really understand their target audience.

Pros

Centralized database for our membership and club documents that makes creating emails with newsletters (that are then available on the website) so easy.

Cons

Creating a graphical user interface based on templates is a little clumsy to use, but is certainly serviceable.

Review Source: Capterra

Nikki from IACME

Type of Nonprofit:  Nonprofit

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

IACME Online

would recommend especially if you do not have much experience managing a website as it is much easier than I expected

Pros

great experience from initial set up to current day to day operations they have always been helpful and quick to respond and from an admin perspective our club express website is easy to navigate, features and functions are easy to find and implement

Cons

user manual is quite big but super comprehensive with a detailed table of contents, there has not been a feature I wanted to integrate that was not explained in the manual

Review Source

ST from Tennessee Apprasier Coalition

Type of Nonprofit:  Nonprofit

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Club Express Web Platform is Excellent

Pros

It does everything we need to manage our non-profit, from the web page to the collection of dues to the notifications of upcoming events. Very comprehensive and user friendly. The company also provides regular webinars to help administrators understand the software platform and upgrades to it.

Cons

None of significance. This web-based software is reliable and very easy to navigate. The company has exceeded expectations.

Review Source

Richard from Wolf Creek Federal Services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great membership management tool for clubs and organizations

Our club has had an excellent overall experience this this management tool. It has cut our membership management time down drastically and allows easy access to the records anytime anyplace. Great investment for our club.

Pros

This online membership management tool has it all; from managing members, communicating with members, to great website design. An all inclusive suite at a great reasonable cost based off of number of users (members).

Cons

Not too many. Sending emails to members was a bit cumbersome, but the company has been updating their email module lately (I have not fully reviewed it yet).

Review Source: Capterra

Ariel from San Juan Capistrano Historical Society

Type of Nonprofit:  Other

Number of employees:  1 employee

Ease-of-use

Functionality

September 2018

Do Not USE!

Pros

There isnt anything I really like about this software. Its frustrating and I am always running into issues.

Cons

Cumbersome. Ugly. Dated. Unsophisticated. The reason I am on this website right now is to find a replacement for Club Express. BEWARE!

Review Source

Shari from International Coaching Federation, Minnesota Chapter

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Club Express has increased interaction with our members and potential members.

Ease of use and functionality.

Pros

The friendly, accessible and knowledgeable technical support are wonderful to work with and have been a great asset to our process. We also appreciate all of the functionality and features that Club Express offers that are needed by clubs and associations.

The no annual fee is a big plus; as well as your pricing structure. The low monthly fee for each member and non-member, only passing on the card processing fees charged by the processor (with no additional transaction fees), and low one-time fees for upgrades are appreciated.

Cons

The content editor is sub-par. Also, loading videos directly to our website doesn't work. We have to utilize YouTube or Vimeo if we want to post a video.

Review Source: Capterra

Matthew from International Coach Federation South Florida Chartered Chapter

Ease-of-use

Value for money

Customer support

Functionality

July 2018

End Board Member Burnout

More members, easier event planning, and marketing. We were recognized by our Global leadership for doubling our membership 2 years after implementation. Other chapters have asked for our help in implementing the same software and procedures.

Pros

We used free tools like Gmail, MailChimp, Weebly and Paypal. Nothing spoke to each other and our membership database was a nightmare. Membership, programming, and treasurer each kept separate databases and our records were a mess. Our committee did an exhaustive review of 5 software packages before deciding on Club Express. Now everything is in one place. We have doubled our membership and cut the workload for board members in half. 2 years after implementation our chapter was recognized for our leadership. Club Express was the reason. Simply automating renewals and dues reminders was huge. Tracking attendance and collecting satisfaction polls helped up to create programs that better serve our membership. The integration with the website keeps everyone informed. New events show up on the calendar. New members show up in our searchable member database from the homepage.

Cons

Software this powerful also requires some learning. Many of the functions have small "icons" instead of drop-down menus. It has taken me a while to learn the iconography and I often click the wrong option before finding the one I really want. I wish it was more intuitive, but that is a very subjective statement. Intuitive to me may not be that way for you. We have 3 board members that have become experts on Club Express and we have not had any issues training the next generation as they take over our chapter.

Review Source: Capterra

Steve from SRM University

Ease-of-use

Value for money

Customer support

Functionality

March 2018

A fully fledged membership management platform for clubs and associations

good experience

Pros

Complete suite of membership management, events, and e-commerce donation features. Intuitive design and UX. Built-in email marketing, survey tools, and document management. Comprehensive help materials. Granular admin control and website customization. Use-based pricing model with no long-term contracts or storage limits. New custom-branded mobile apps with live chat and geolocation meet-up features.

Cons

Designed primarily for clubs and associations. Other types of organizations should consider more specialized membership management solutions.

Review Source: Capterra

Benny from Cosmetic Industry Buyers & Suppliers

Type of Nonprofit:  Nonprofit

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Ease of use! Helped streamline all of our operations

Great team behind a great product! We are a business networking group, launched the system as a new website and member portal in October 2017 and have been very pleased with Club Express.

Pros

User functionality & intuitive design.
Ability to set up dedicated app for members
Easy administrator event and member tracking

Cons

Club Express is always launching new updates so I am certain it will improve but at the moment limitations in email design.

Review Source

Dusty from Greater New Orleans Corvette Club and Northshore Corvette Club

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Webmaster and Membership Director for two Corvette Clubs in the New Orleans, LA area.

Pros

It is so very easy to use. Great support from Club Express, any time needed. Our members love what they can do, by themselves.

Review Source: Capterra

Chris from Kroc Center

Type of Nonprofit:  Other

Number of employees:  201-500 employees

Ease-of-use

Functionality

January 2018

Very Good and Easy to Use

Pros

Very User friendly. Integration phase. Easy to navigate to obtain information and financials. The customer service is outstanding, always receive a response in a timely manner. Great value for cost.

Review Source

Kris from Island Computer Consulting

Type of Nonprofit:  Recreational organization

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Love the ease of use for design and implementation

I have been designing and implementing solutions for over 25 years. This has been the easiest design and implementation I have ever experienced. Also my users are 70 and 80 years old. They are able to use the system with very little hand holding.

Pros

It is very easy and quick to put together. The tech support is outstanding. There is almost never any hold time. They speak fluent English and are very knowledgable.

Cons

Need better notification for Moderators in the Forums.

Review Source

Reiff from Velocity Owners and Builders Association

Type of Nonprofit:  Recreational organization

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Solved all the problems of running an organization

With ClubExpress, we can run a large organization in just a few hours a month.

Pros

Total integration of web site, membership services, email capabilities, forums, blogs, committees, photo albums, and events. Organizations can designate people to be administrators of one or more of these functions, or even subsets of them (like an individual blog, or photo album.) The recent addition of the "collectables" module lets organizations track items as well as people (ie: car clubs can keep track of cars.) Customer service is terrific. That's not something you can say about many service companies these days! They have better prices than competing services, and updates to the service don't cost extra.

Cons

You cannot choose the URL to use on most pages. You have to use something like yourclubname.ClubExpress.com

Review Source

Danielle from Societe de Chimie Industrielle

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

I find some of the functionality to be 'hidden' so it takes some time to figure out how to use it.

Helps with membership renewal; tracks event registration; financial reporting is easy to use.

Pros

The support is great - when I need help, they reply back quickly to questions and they offer various solutions.

Cons

Some functions require multiple steps to complete and therefore take a lot of time (which I don't always have).

Review Source: Capterra

Damon from United Veterans Partnership

Ease-of-use

Customer support

May 2016

Easy to learn, easy to use!

Fairly easy to create pages and user functionality. Report feature is great, including easy access to financial information.

Review Source: Capterra

Bob from Capital Area Carvers of Wisconsin

Ease-of-use

Customer support

February 2015

Overall Satisfaction for our Club Express relationship

First and foremost the tech help at Club Express is amazing. They always treat me with respect and don't make me feel like a complete neophyte. They are quick, friendly and thorough. I have been so impressed that I recently loaded up a new website for our youth softball organization at pfo.clubexpress.com -- check it out.

Review Source: Capterra