ClubExpress software


ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations, international organizations and many more.

ClubExpress offers donor management, nonprofit marketing and outreach, charity and event planning, volunteer management, association and membership management and fundraising. The system has a member portal, offers awards and certificate management and supports online fundraising.

Users can customize their website using the design and configuration tools and it also offers built-in templates and themes to choose from. Contacts and other data can be automatically loaded onto the user's site and ClubExpress sends all members a customizable welcome email that invites them to view the new site and update any information that they have stored in the organization's database. The system is cloud-based so there is no installation and it can be accessed from anywhere at anytime.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

25 Reviews of ClubExpress

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  • Shari from International Coaching Federation, Minnesota Chapter

    Number of employees: 51-200 employees

    July 2018

    Club Express has increased interaction with our members and potential members.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use and functionality.

    Pros

    The friendly, accessible and knowledgeable technical support are wonderful to work with and have been a great asset to our process. We also appreciate all of the functionality and features that Club Express offers that are needed by clubs and associations.

    The no annual fee is a big plus; as well as your pricing structure. The low monthly fee for each member and non-member, only passing on the card processing fees charged by the processor (with no additional transaction fees), and low one-time fees for upgrades are appreciated.

    Cons

    The content editor is sub-par. Also, loading videos directly to our website doesn't work. We have to utilize YouTube or Vimeo if we want to post a video.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Matthew from International Coach Federation South Florida Chartered Chapter

    July 2018

    End Board Member Burnout

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More members, easier event planning, and marketing. We were recognized by our Global leadership for doubling our membership 2 years after implementation. Other chapters have asked for our help in implementing the same software and procedures.

    Pros

    We used free tools like Gmail, MailChimp, Weebly and Paypal. Nothing spoke to each other and our membership database was a nightmare. Membership, programming, and treasurer each kept separate databases and our records were a mess. Our committee did an exhaustive review of 5 software packages before deciding on Club Express. Now everything is in one place. We have doubled our membership and cut the workload for board members in half. 2 years after implementation our chapter was recognized for our leadership. Club Express was the reason. Simply automating renewals and dues reminders was huge. Tracking attendance and collecting satisfaction polls helped up to create programs that better serve our membership. The integration with the website keeps everyone informed. New events show up on the calendar. New members show up in our searchable member database from the homepage.

    Cons

    Software this powerful also requires some learning. Many of the functions have small "icons" instead of drop-down menus. It has taken me a while to learn the iconography and I often click the wrong option before finding the one I really want. I wish it was more intuitive, but that is a very subjective statement. Intuitive to me may not be that way for you. We have 3 board members that have become experts on Club Express and we have not had any issues training the next generation as they take over our chapter.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Steve from SRM University

    March 2018

    A fully fledged membership management platform for clubs and associations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    good experience

    Pros

    Complete suite of membership management, events, and e-commerce donation features. Intuitive design and UX. Built-in email marketing, survey tools, and document management. Comprehensive help materials. Granular admin control and website customization. Use-based pricing model with no long-term contracts or storage limits. New custom-branded mobile apps with live chat and geolocation meet-up features.

    Cons

    Designed primarily for clubs and associations. Other types of organizations should consider more specialized membership management solutions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Benny from Cosmetic Industry Buyers & Suppliers

    Specialty: Nonprofit

    Number of employees: 501-1,000 employees

    February 2018

    Ease of use! Helped streamline all of our operations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great team behind a great product! We are a business networking group, launched the system as a new website and member portal in October 2017 and have been very pleased with Club Express.

    Pros

    User functionality & intuitive design.
    Ability to set up dedicated app for members
    Easy administrator event and member tracking

    Cons

    Club Express is always launching new updates so I am certain it will improve but at the moment limitations in email design.

    This review was submitted organically. No incentive was offered
    Review Source
  • Dusty from Greater New Orleans Corvette Club and Northshore Corvette Club

    February 2018

    Webmaster and Membership Director for two Corvette Clubs in the New Orleans, LA area.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is so very easy to use. Great support from Club Express, any time needed. Our members love what they can do, by themselves.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chris from Kroc Center

    Specialty: Other

    Number of employees: 201-500 employees

    January 2018

    Very Good and Easy to Use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Very User friendly. Integration phase. Easy to navigate to obtain information and financials. The customer service is outstanding, always receive a response in a timely manner. Great value for cost.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kris from Island Computer Consulting

    Specialty: Recreational organization

    Number of employees: 2-10 employees

    January 2018

    Love the ease of use for design and implementation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been designing and implementing solutions for over 25 years. This has been the easiest design and implementation I have ever experienced. Also my users are 70 and 80 years old. They are able to use the system with very little hand holding.

    Pros

    It is very easy and quick to put together. The tech support is outstanding. There is almost never any hold time. They speak fluent English and are very knowledgable.

    Cons

    Need better notification for Moderators in the Forums.

    This review was submitted organically. No incentive was offered
    Review Source
  • Reiff from Velocity Owners and Builders Association

    Specialty: Recreational organization

    Number of employees: 1 employee

    January 2018

    Solved all the problems of running an organization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    With ClubExpress, we can run a large organization in just a few hours a month.

    Pros

    Total integration of web site, membership services, email capabilities, forums, blogs, committees, photo albums, and events. Organizations can designate people to be administrators of one or more of these functions, or even subsets of them (like an individual blog, or photo album.) The recent addition of the "collectables" module lets organizations track items as well as people (ie: car clubs can keep track of cars.) Customer service is terrific. That's not something you can say about many service companies these days! They have better prices than competing services, and updates to the service don't cost extra.

    Cons

    You cannot choose the URL to use on most pages. You have to use something like yourclubname.ClubExpress.com

    This review was submitted organically. No incentive was offered
    Review Source
  • Danielle from Societe de Chimie Industrielle

    Number of employees: 2-10 employees

    January 2018

    I find some of the functionality to be 'hidden' so it takes some time to figure out how to use it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helps with membership renewal; tracks event registration; financial reporting is easy to use.

    Pros

    The support is great - when I need help, they reply back quickly to questions and they offer various solutions.

    Cons

    Some functions require multiple steps to complete and therefore take a lot of time (which I don't always have).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Damon from United Veterans Partnership

    May 2016

    Easy to learn, easy to use!

    Ease-of-use
    Quality
    Support

    Fairly easy to create pages and user functionality. Report feature is great, including easy access to financial information.

    Review Source: Capterra
  • Bob from Capital Area Carvers of Wisconsin

    February 2015

    Overall Satisfaction for our Club Express relationship

    Ease-of-use
    Quality
    Support

    First and foremost the tech help at Club Express is amazing. They always treat me with respect and don't make me feel like a complete neophyte. They are quick, friendly and thorough. I have been so impressed that I recently loaded up a new website for our youth softball organization at pfo.clubexpress.com -- check it out.

    Review Source: Capterra
  • Joanne from AWLA

    February 2015

    Another Upgrade? Yes, thank you!

    Ease-of-use
    Quality
    Support

    The Arizona Women Lawyers Association (AWLA) has used CLubExpress for a few years. CE has continually moved forward and embraced changes in technology and social media over the years. It is easy to use after you find out where everything is located on the menu (as an administrator) and the last upgrade to a newer look and feel went smoothly. We now have access to all the new goodies they have developed with their latest release. The modular approach in their software and the ability to write custom pages with ease, allows any organization to implement the software without the need of an IT person. The best part is, that when you do need someone, the people answering the emails are quick, fast and full of ideas. I really commend the support staff (Geoffrey and Amy!) and as an administrator I couldn't ask for an easier product to use or better assistance when I need it. The best part is you get all the upgrades without disruption to the business. There have been very few bleeps over the years and many many upgrades, all of which allow my organization to continue to use the product as we grow our membership. My best answer to other companies that try to woo me into looking at their product is to ask, "What does your software do that I need for my business that CE doesn't?" It's a very short phone call.

    Review Source: Capterra
  • Kevin from Golden State Flycasters

    December 2014

    ClubExpress helps power our Club

    Ease-of-use
    Quality
    Support

    I am a non-technical user and was given the task of updating our club website. I started looking at switching to ClubExpress just for the ease of use features. What we didn't expect is the huge advantage it presented in allowing members to pay online and also manage our clubs member list. Pro's - Ease of use, setup, customer service. Con's - leveraging all that is available in ClubExpress is difficult, not because it is hard to do but because it is sometimes hard to visualize how to implement them at times.

    Review Source: Capterra
  • Dick from Nauset Neighbors

    December 2014

    Wonderful tool for a non-profit "Village"

    Ease-of-use
    Quality
    Support

    We run our all-volunteer non-profit service organisation using Club Express. It provides communication with members and volunteers, handles membership renewals and generally does everything we need.

    Review Source: Capterra
  • Jean from Washington Ski Touring Club

    October 2014

    Ski Club real happy with Club Express

    Ease-of-use
    Quality
    Support

    I changed our ski club over in 2009 to Club Express and have been happy with it for all these years. They continue to add features, fix bugs, and are very quick with tech support. We especially rely on the Trips calendar and the Discussion Forums. It is also essential to use that members can signup and renew online and maintain their own personal info. Our financial part is real simple so we probably don't use all the stuff in that area that some clubs need. It is important to me that we can export the member data easily too. The one little disadvantage is I can't look up a member online by their address but I can do it with the exported database. Club Express has so many features for such a low per-member cost -- awesome.

    Review Source: Capterra
  • Paul from Blackhawk Bicycle & Ski Club

    September 2014

    ClubExpress does a lot of things right, some not quite so well, and one thing I hate.

    Ease-of-use
    Quality
    Support

    With ClubExpress, you can have a really good club website. The function of taking online payments for dues, events, etc. works very well. It IS an advantage that multiple (as many as you'd like) can have control over, and make changes to, various parts of your website. The calendar function is quite versatile, and our club finds it most useful. Having an online membership directory is great -- as long as your club members are willing to maintain their own information. The ability to maintain both a member and non-member database is very useful. Is it easy to use? That's a matter of opinion. I'd say some things are fairly easy, and some things are more complex than they should be. Changing some things on the website can be very complicated and time consuming. The Administrator/User Manual is 706 pages for a reason -- THERE IS A LOT TO LEARN. And that is in addition to more than 60 video tutorials. The email editor (at least the last time I used it) is very poor. Many things about administering ClubExpress could be made easier. On a positive note, they continually are working on improvements and fixes for the software. The one thing I absolutely hate: ClubExpress only works well with QuickBooks financial software, NOT QUICKEN. I find Quicken much, much, much easier to use for financial record-keeping for a small (200-300 member) club. QuickBooks, in my opinion, is way too complicated for our needs. Please keep in mind that these comments are one person's opinion, not those of our club as a whole.

    Review Source: Capterra

    Response: ClubExpress, Gembrook Systems, LLC

    June 2015

    Quicken is personal finance software, not an accounting program. It's not suitable for managing an organization of any size, which is why we don't support it.

  • Marion from Los Amigos Ski Club

    September 2014

    We love the updated Club Express!

    Ease-of-use
    Quality
    Support

    I give kudos to Club Express for the huge improvements they have made. Their platform was always very good for financials, but now you can also create a great-looking website, which is key to marketing our club. I have found it very easy to use, even for a novice web designer. There are a lot of great features that make it very easy to link all functions. Now our members can go to a designated page about a particular trip, then click a sign up button, then enter their information and pay. This has been a huge plus for our trip leaders and members. I'm really pleased we can now also upload videos. The one negative I have found is there are some issues and limitations with fonts.

    Review Source: Capterra
  • David from Ferrari Club of America Pacific Region

    September 2014

    Ferrari Club Pacific Region

    Ease-of-use
    Quality
    Support

    Overall I find the tool excellent. I have found some recent changes have introduced complexity which is not needed. In the past I have had the ability to display a list and browse, now I have to remember a name, or at least the first letter in order to display the file. Response time is increasingly slower, I have a fast network and know when a network issue is causing problems, however, like many software companies, it is always assumed the users PC or network that is to blame for issues. The forum is not maintained as expected when it was introduced, entries are often not acknowledged in a timely manner. I do not see any user involvement in the testing of new features, they just happen. If there was involvement or at least advance notice of intentions the application would be much friendlier. All that said, I still feel this is an excellent application, and well worth the money.

    Review Source: Capterra
  • Jack from Jackson Real Estate Investment Group

    September 2014

    Using ClubExpress to manage your club

    Ease-of-use
    Quality
    Support

    Our real estate investment club has been using ClubExpress for over 5 years. I honestly don't have anything negative to say about it. 1. It's very affordable. There is no large up-front or long-term financial commitment. 2. The customer service is great. I have always received prompt responses and quick resolutions. 3. Features - I can't imagine needing a feature that this site does not already handle. It is very robust. More importantly, you can pretty much just ignore the features that your club does not need. They don't really get in the way of your core club needs. 4. Technology - CE has a nice pace to how often they 'upgrade' their technology. The product is upgraded often enough to keep it fresh and useful to club members. The changes have always been done such that our club members have never really needed any re-training. That has never been an issue for our club.

    Review Source: Capterra
  • Eddie from Alliance of Insurance Agents of NC

    September 2014

    ClubExpress is the BEST!

    Ease-of-use
    Quality
    Support

    I use ClubExpress for all my insurance agent organizations. It is hands-down the best in the industry even compared to systems costing much more. It's rare that I have a question but if I do Customer Service always answers it quickly.

    Review Source: Capterra
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