Almabase Software

Almabase Software

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About Almabase

Crafted for Alumni-Relations and fundraising teams to boost engagement with streamlined programs. Know your community better with data, elevate their experience from connection to donation, and foster a sense of community with an all-in-one engagement & fundraising platform. Streamline events, online giving, community engagement, and communication while syncing every information with your CRM with reliable automation & industry-leading integration for Blackbaud, Salesforce, and Ellucian shops. ...

Almabase Pricing

Almabase evaluates your needs and goals and recommends the best package.

Starting price: 

$3,000.00 per year

Free trial: 

Available

Free version: 

Not Available

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Almabase User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 94 reviews

User Profile

Kyle

Verified reviewer

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Almabase provides excellent value for our alumni

Almabase is at the center of our alumni strategy. The goal is to provide alumni with a high-quality, tangible benefit to grow their affinity for our school and inspire volunteering, fundraising and more. The Almabase team is great to work with — not only addressing questions and issues quickly, but being a partner in devising our strategies.

Pros

Product itself is super easy to use and the customer service is top-notch. Map feature is impressive and we have received great feedback from our alumni since launching recently. Almabase allows us to provide our alumni with a high-quality experience — keep them in touch, but also giving them networking/career opportunities they desire. The email functionality inside Almabase is so much better than other products like Constant Contact. We can easily segment and send communications by graduating class, location and more. The Engagement Snapshot is also a very useful tool — we can easily see how engaged our alumni are.

Cons

No complaints so far! We have thoroughly enjoyed our time with the Almabase team so far.

Reasons for choosing Almabase

We had a much better experience with Almabase during our demo/trial period. The top-notch customer service really stood out! Also, Almabase has a more complete product — complete Raiser's Edge connectivity, interactive alumni map, full email capabilities, Engagement Snapshot, group functionality and more.

Tyson

Verified reviewer

Company size: 501-1,000 employees

Industry: Higher Education

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Great features, easy to use, fair price

The alumni community platform provided by Almabase is helping us connect with alumni who have fallen off our radar. The system facilitates the communication of alumni with one another and encourages alumni to invite their classmates to join the system. Our alumni are able to update their information on the community profile page and then Almabase integrates with our CRM (Raiser's Edge NXT) to update our local alumni records. It has been a wonderful partnership so far and I look forward to seeing where the next several years leads us as we continue to develop this partnership.

Pros

Almabase is a very intuitive platform for alumni community management. The system is easy to use no matter whether you are an end-user or a platform administrator. Creating content pages, events, campaigns, and job postings is a snap as the system leads you through providing the details you need to complete each task. As a former webmaster, I appreciate the ability to go into the code view for content pages so that I can manipulate pages to display according to my personal preferences.

Cons

There is very little to dislike. Being pickey, I can say that the back-end of the platform does not always work the way I would want it to work. However, that is based on my own personal preferences for how I use the system and is not based on how the system was designed to function. For example, If I upload a spreadsheet of names and email addresses so that I can send out email communication to a group of constituents, the system will sometimes overwrite the name I associated with an uploaded email address because someone else (usually a spouse) has used that email address as their email address of record for their alumni community profile. So, Almabase will default to the name associated with the community profile instead of enforcing the name I uploaded with the spreadsheet. So...if I wanted to use the Almabase communication center feature to send a birthday greeting to Jane Doe...I would need to make sure that her spouse, John Doe, is not already using the email address I have on file for Jane as his community profile email address. If that does happen, Almabase will insert "John" into the dynamic first name field of my message instead of using "Jane" that I had associated with the email address in my spreadsheet. This platform-based setting to enforce the first name associated with an email address is my only issue but it is minor when compared with the robust features we enjoy.

Reasons for choosing Almabase

Almabase was a more cost-effective solution and it integrated easily with our CRM. The baseline features offered by Almabase were more robust than those offered by their competitors and they were offered at a price that was more tenable for our budget.

Reasons for switching to Almabase

NetCommunity was cost prohibitive and did not offer the robust features that come as a standard part of the Almabase platform.

Rachel

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

Minnesota Independent High School Rates Almabase High for Online Fundraising Platform

Overall, we have had a very good experience with Almabase. We found Almabase provided the features we were looking for at a much more reasonable price compared to other platforms. The social influencer piece has been really helpful in advertising and growing our donor base. The use of social media helps us cast a wider net and we have had year-over-year growth. We also like the integration with Blackbaud as the donor information flows into the donor record once we sync our systems. This was a really helpful attribute and produced a much cleaner tracking system for our database manager.

Pros

We really like the Almabase platform and have used it for three consecutive years. Our office is limited in size as we are a relatively small fundraising unit but the Almabase platform has given us a robust system for online fundraising within our community. We use the software primarily for an online giving day. This year, we generated nearly $700,000 with 650 gifts. The platform helped us show real-time totals, map gifts into our CRM system (Raiser's Edge/Blackbaud), acknowledge donors, and track progress. The system is easy for administrators to use and allows the user to upload photos, videos and customized text. The customer service with Almabase is outstanding. Our service representative answered our questions and provided on-going support throughout the campaign. There is also a tech team to assist with engineering and website issues. Overall, Almabase was the best value when we compared our needs with other platforms on the market. We primarily use the online fundraising function but we may consider add the alumni community tools in the future.

Cons

Although we are very happy with the Almabase software we wish there was a way to securely use Venmo during a campaign. This is likely a function of using BBMS as our payment processor and integrating the two systems. We also tried using Paypal but the functionality with BBMS was not there. Hopefully, that will be corrected in the future. We also had a few gifts that were missed even though the constituents were mapped ahead of time. This is an issue we are working through with Almabase. Finally, it is worth noting that at times, we were limited on the template and form customization options.

Reasons for choosing Almabase

Almabase provided the best value for our needs compared to the other platforms we looked at.

Virginia

Company size: 201-500 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

July 2018

Used to set up an alumni database for our existing and lost alumni

It was a useful tool in having all of your alumni information in one area and offered options that we ended up not using.

Pros

The support staff was very helpful in the setup and in addressing any issues that we had. The overall building of the "base" was fairly easy.

Cons

It didn't stand out enough as unique or needed to continue the yearly contract. We ended up using our new web platform to incorporate a signup form and keep alumni up to date.

Anne

Company size: 1 employee

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2022

Almabase from a new Admin's perspective

Overall we've had a good experience with the software and the service. Almabase assigned us a dedicated tech, [SENSITIVE CONTENT], who has gone above and beyond to make sure that I understand what to do. He also leads live classes, delivering well-organized, relevant content.

Pros

I most appreciate the powerful search capabilities of the Member Directory. I like the flexibility and array of choices in creating other directories.

Cons

I would like to have more interactivity available throughout the website. For instance, when a member posts, "We just had a baby!" on the Milestones Directory, other alums should be able to reply, "Yay! Congratulations!" Everyone benefits when we can respond back and forth.

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