Wild Apricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000 members in size.

With Wild Apricot’s website builder, administrators can create both a public website and private pages for members and committees. Widgets—such as event calendars, public and private membership directories and donation forms—can be copied and pasted into the builder.

Prospective members can submit applications through the website, while current members receive automated dues renewal reminders. Additionally, Wild Apricot’s event management tools let managers create events; list them on the website along with a description, images and a custom online registration form; track which members sign up; and process payments. It can also send reminders and messages to members.

Managers can view all member records to see membership status, event registrations, donations and more.

Build websites
Build websites

Build websites

Membership application forms

Membership application forms

Contact database

Contact database

Membership renewals

Membership renewals

Online payments

Online payments

Send emails

Send emails

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



417 Reviews of Wild Apricot

Overall rating

4.5 / 5 stars

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Darren from Darren Gallagher Marketing

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Set up Volunteer Management System

Pros

I was part of a team that used Wild Apricot to set a system for managing and scheduling our volunteer team. It integrated well with the web portal we set up and enabled us to communicate well with our volunteers.

Cons

Tricky to get started with and not for the novice user. Some of the functions were not as intuitive as I would have liked.

Review Source: Capterra

Bob from Manly Computer Pals

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Wild Apricot - Seniors Club

Three years using it and hassled us heaps of time and effort ... and accuracy has gone up.

Pros

The automation of administration tasks saves hours of time.
The ability to search the data base and set up saved searches is brilliant.

Cons

The cost is difficult to handle when paying Australian dollars ... the exchange rate is not user friendly!
With small organisations of > 100 members, this is a real issue.

Review Source: Capterra

Gary from Ski Club of Washington, DC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Best software for nonprofit clubs

We previously used a small website provider that lacked essential features such as online payment processing. Their technical support was also lacking, and it took months for software fixes to be implemented. When we switched to Wild Apricot, membership levels stabilized, and our cash flow was greatly improved.

Pros

Wild Apricot has all of the essential features that are needed by small nonprofit clubs like ours. It provides a membership directory, supports different types of memberships and durations, and automated renewal reminder emails. Our club offers over 500 events a year, so setting up event applications, registrations and payments is important to us. The software supports several different online payment gateways, allowing our members to submit credit card payments without ever leaving our website.

Cons

There are some missing features that would be helpful. One is the ability to track membership trends over time.

Review Source: Capterra

Judith from Center for International Credentials

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

December 2018

user oriented

I use it to announce events and I send a monthly newsletter to people who have joined. I'm thinking about added a membership that requires dues. I have already set up the shopping cart feature

Pros

It is user oriented I don't have to have a degree in coding or computer science to use it

Cons

don't really have any. wanting to announce new offerings of old events - keep the text,may modify a bit, yet change the date

Review Source: Capterra

Amy from Cuyahoga Valley Association of Talent Development

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Comprehensive tools for managing professional organization

Overall I'm very happy with Wild Apricot now that I've been using it for several years.

Pros

Wild Apricot provides a comprehensive tool for managing all aspects of our professional organization, including membership, email marketing, meeting registrations, payments and website management. As a small non-profit, we don' t have the time, skills or resources to do that on our own.

I've needed to contact Customer Service several times and the service level was outstanding.

Cons

It has a lot of quirks - the word processing capability (for example, email marketing) and web pages tools are kind of clunky. I'd really like to be able to set up an email with a link to a survey that would go out 12-24 hours after an event.

It has taken me several years of working with Wild Apricot to get to my current level of comfort. a step-by-step user guide that I could give to new board members would be very useful.

Review Source: Capterra

Ron from ROAT.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Wild Apricot - best website and event manager choice for organizations.

I have moved dozens of clients over to Wild Apricot and often sound like a salesperson for them. Overall, an awesome product that is worth the money.

Pros

The Wild Apricot service is entirely online and updates are automatic to the system. Constant upgrades and improvements are noted and over the past few years have seen this service become the very best in class. It has become the single management tool for dozens of membership organizations that I have worked with and even a couple groups that just wanted to manage their events and online presence easier.

Cons

The price has been raised twice in the past year or so but it was very reasonable before that. The cost is still reasonable when you consider all that you get (membership management, event management, online store, online newsletters, a great website tool, etc) but a few of my clients have complained about the costs lately for renewals... so will want to watch this.

Review Source: Capterra

Paula from International Brecht Society

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Wild Apricto

We needed a way to keep track of a small organization (about 200) and it has proven a good choice

Pros

This software supports small organizations well with its search engines to find member names and addresses,

Cons

I would like to be able to make a report that includes memberships pro annum so that we can see how many members we had in the last 10 years for every year

Review Source: Capterra

Sarah from DDSC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Great for clubs

We were struggling to manage members and events and this has taken the workload off volunteers. It pretty much manages everything we need.

Pros

It gives us an affordable system to manage membership and events.

Cons

It's a little confusing to work out initially but once youre familiar it's great.

Review Source: Capterra

Larry from Desert CAMFT

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

A Very Useful Website

With a business background, it is very easy to manage a member association financially and with almost no paperwork other than the occasional check or cash payment (less that 5%) and have one source to create and execute events, collect fees and produce attendance lists. Plus, I can create multiple advertisement sections for additional income. I have full visibility of the operational and financial parts of the organization through the website. And, when I run into a challenge, the support staff is very kind and helpful showing me the answer to my problem.

Pros

Not difficult to use (if one has any understanding of business, accounting and IT) and easy to immediately understand what is happening with events, membership, finances and the operations of the association.

Cons

Flexibility so that an existing member can create an ad using their current email without having to use a second email.

Review Source: Capterra
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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great web hosting service for any size organization

Overall pleased. Kept them even after the price hike because several new services were added.

Pros

Extremely easy to manage membership rosters and send emails to your members. Event creation and registration is easy and intuitive for attendees. Creating and editing webpages is WYSIWYG and works smoothly.

Cons

A little pricey if you only need a website host of static pages that are rarely updated.

Review Source: Capterra

Chris from FOL Sports

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best platform for membership sites

We use Wild Apricot on several of our membership-based organizations. Very helpful with membership management, event billing, and event management.

Pros

Ease of recurring payments
Easy membership management
Great for event planning and management

Cons

Customer service can be difficult to deal with
Wish software had more customization features

Review Source: Capterra

William from Integrative Diagnosis

Type of Nonprofit:  Other

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Was great. Now terrible.

Stay away! This company is falling apart. See cons comments.

Pros

Used to work very well. Lots of features and descent integration. For 2+ years I loved this software. Not anymore.

Cons

After the company was sold and the CEO left the price went up and the quality dropped- a lot! Customer money was being taken and the payment info wasn't propagating through the software. In other words customers were paying and not getting what they paid for. WA tech said the problem was contained to two days only, then to 12 days... here I am a month later and the problem is still occurring! Their best solution was a suggestion to no longer use paypal because their integration with WA was bad. They support paypal integration then say not to use it. Insane. Thousands of dollars wasted and a ton of frustration. I am switching to a word press based platform.

Review Source
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Loved using wild Apricot to manage our group of 300

Overall I would use apricot again for large group management.

Pros

We used Wild Apricot to manage about 300 dues paying members. The annual dues collection was great as well as the ability to make different areas for different levels of membership. Then registering for events and collecting money was easy.

Cons

We really joined hoping for a listserve functionality and the developers kept prromising one but it never actually happened. The web site builder was not as intuitive as current web builder out there today..

Review Source: Capterra

Melissa from University of Washington

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Great!

Pros

Simple, easy, and intuitive to navigate. This software is lovely.

Cons

Sometimes processing payments is glitchy, but really not an issue.

Review Source: Capterra

Conor from K-Motion Interactive

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Great for a small business

Pros

Having only about 30 employees, the staff at Wild Apricot has been great to walk us through the software to best utilize it to become successful. Ease of use is definitely there.

Cons

Is there a way to turn off notifications on the website? Seems like everyone gets pinged when there is any sort of action taking place on the website.

Review Source: Capterra

Annalisa from University

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

Simple, Attractive, Easy to Use

Pros

1) WildApricot looks simple when you log in, the user interface is intuitive and easy to navigate, and the layouts provided are modern and fresh compared to other platforms

Cons

1) I think the communication from WilApricot is usually pretty good, and the company does a good job of keeping people updated on new features. Sometimes I think there could be more updates to the features to keep things connected with the online world of plug-ins.

Review Source: Capterra

Jeannette from Southern California Association of Nonprofit Housing

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

WildApricot Needs Updating

A platform that is frustrating at times to use and frequently disappointing; lack of good membership software options at a similar price point

Pros

comprehensive one-stop shop platform for managing members

Cons

event management section has many shortcomings that make running a large conference difficult; eblasts are not as easy to use as other platforms; no integrations with other systems

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great for my Public Relations student society members

Pros

I love how easy it was for me to send out dues reminders for all the PRSSA members and how easy Wild Apricot made it for me to send out updates and reminders to current and prospective members.

Cons

Sometimes processing payment from dues from members would be slightly glitchy, nothing crazy though.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Good for large nonprofits

The free tier is a good way to see if this will be a good fit but you need to be on a paid plan to be able to fully take advantage. While I see this being a great fit for many organizations, it wasn't for us.

Pros

It offers a lot of features in one package. The event registration feature was my favorite, I used it several times to facilitate registration to our conference.

Cons

It's not very user friendly, there are a lot of features but many of them are not intuitive so after years of using I still didn't feel like we took full advantage of what it offered. The price steadily increased over the years and the cost was too much for our small nonprofit, this product is better suited for larger organizations.

Review Source: Capterra

Melvin from Engineer

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

Easy for managers

Pros

Very easy to get user lists and manage members of your team. Very helpful for keeping track of part time volunteers

Cons

Still missing many features for searching and sorting the members.

Review Source: Capterra