Wild Apricot software


Wild Apricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000 members in size.

With Wild Apricot’s website builder, administrators can create both a public website and private pages for members and committees. Widgets—such as event calendars, public and private membership directories and donation forms—can be copied and pasted into the builder.

Prospective members can submit applications through the website, while current members receive automated dues renewal reminders. Additionally, Wild Apricot’s event management tools let managers create events; list them on the website along with a description, images and a custom online registration form; track which members sign up; and process payments. It can also send reminders and messages to members.

Managers can view all member records to see membership status, event registrations, donations and more.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

391 Reviews of Wild Apricot

Showing 1 - 20 of 391

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  • Tammy from YNPN

    Number of employees: 201-500 employees

    August 2018

    Useful but frustrating

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    At the time of use, I liked that it easily collected the information of our members and we could send out emails to them promoting events. It also had a billing functionality to it

    Cons

    it became too cumbersome and difficult to manage as our membership base grew and was frustrating having to manually do some things because it didn't have the automatic functionality to do it. it may be better now but we ended up moving to another software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Meghan from Northwest Project

    Specialty: Philanthropic Foundations

    Number of employees: 11-50 employees

    July 2018

    Wild Apricot

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Functionality and customization were nice. The pricing was not outrageous unlike many other software systems.

    Cons

    After playing with it for a while we decided we needed to go back to the drawing board. We were not prepared to settle and we wanted something geared more specifically to non-profits.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • CarolynAnn from AFSA

    Specialty: Other

    Number of employees: 11-50 employees

    July 2018

    Don't ever register for their webinars!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    MailChimp has superior open/ click analytics and easier and more flexible settings to create marketing emails.

    Pros

    Ability to manage many events at one time. Ease of sending, reminding and reconciling emails. ....

    Cons

    If you register for a webinar, be prepared to be inundated with emails! I block one and receive another. Immediately after sending feedback about this, i was hit with 3 emails in a row! Leaves a very bad taste and i won't be recommending anymore. Very difficult to set-up and navigate. Not for anyone who won't use regularly.

    This review was submitted organically. No incentive was offered
    Review Source
  • Rick from PicRick Photography

    July 2018

    This is a COMPLETE solution for organizations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Has complete organization for our organization...that is the PPOC (Professional Photographers of Orange County. We are able to advertise and send out timed emails to our members. In addition we collect and organize all meetings and workshop (as well as collect funds) through the software.

    Pros

    This online software includes virtually EVERYTHING you could possibly want for the day-to-day operation of an organization...including collecting funds for events and membership. Of special note is the email system which allows reminders to go out for events and renewals.

    Cons

    A bit of a "learning curve." The organization provides an excellent training videos which helps you set up and operate the website and you WILL need to watch and contact the help support (which is excellent).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nachi from Live Like YOU, Now! Coaching & Mentoring

    July 2018

    A treat in the world of memberships

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The website walks you through the types of documents you need for the membership, so they not only provide a home but also the documents to lay out your home. It is something I havent seen elsewhere. They want to make sure that you are doing what you need to do in order to serve to the best of your ability and I really appreciate that.

    Cons

    With all that the website does for the users (paid and non-paid), it makes sense that the website can look a little clunky. Things are fairly organized but feel a bit clunky.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carol Heather from Greater Orlando OD

    July 2018

    Our non-profit loves Wild Apricot for managing our membership records and website

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Fairly easy to learn how to use and it has great support. With each upgrade they add new features that expand what your organization can do on the platform. They have build IOS app for members and admins which allow you to do some business on the go. Our membership grew when we made the switch.

    Cons

    Those apps still are not built for Android, however we hear they are in the works. The only negative is being able to find a historical number of members to go back e.g. to see where you were a year ago.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • CM from Greater Orlando OD

    Number of employees: 11-50 employees

    June 2018

    Our professional organization moved to Wild Apricot because it does a complete job of helping us.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you manage an organization with members and need a full service product that will help you build and manage your website, this is it. It also does all of the back-end things necessary and integrates mail, payments, event management, blogs and many other features all in one product. We LOVE Wild Apricot

    Pros

    It manages membership, collects payments, sends and tracks emails and also provides all of this in the administrative side of our website. We used to have a self-built website that was a mess. After moving to Wild Apricot, we increased membership by almost 50%. We have a professional looking website now and the bonus of managing our membership, email blasts, payments invoicing and collections. Now they have just added a store front for those who need it. They have built two smart phone apps (one for ADMINS and one for Members) which make it easier.

    Cons

    It tracks your current members and is up the moment accurate of who is a current member. But I cannot answer the question: "How many members did we have on this date last year?" It takes a slew of special search criteria to even get close to being able to answer that question. I've taken to doing a export of the member list quarterly into a spreadsheet so I can answer such a basic question.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shivendra from Samocha

    June 2018

    Nice and useful product for customer relationship management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is a very easy to use and convenient tool for managing customer relationship. The product is well designed for the needs of the customer.

    Cons

    The company is already providing a lot of features. They can still work on adding few more features in this product

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Great way to grow membership

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great for volunteer organizations that want to grow membership and communicate with members at conferences, retreats, meetings, and other member type events.

    Cons

    The website builder is basic and could use more plug in features. The user interface is a bit out dated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carlos from Artos Consulting

    June 2018

    Great for Orgs Needing An All in One

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good for conferences, retreats, meetings, and other member type events. The database and other features allow you to communicate easily with members, registrants, and prospects.

    Cons

    The website builder is a bit basic and could use some easier to plug in features. If you're familiar with coding then you'll have an easier time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Areane from FSPMI

    Specialty: Other

    Number of employees: 51-200 employees

    May 2018

    Awesome Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use in setting up for the membership. Very reliable software and definitely recommended to others.

    Cons

    I am currently exploring the ''change price structure'' and somehow I am learning how to apply it. It takes a lot of studying it but definitely worth when you fully understand it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jim from Port Stanley Sailing Squadron

    May 2018

    Very fast and effective response to any inquiries I have.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It provides a comprehensive package for a club. Everything from an attractive website design, to emails, events and billing.

    Cons

    Because of the advanced functionality of the package, it can be intimidating for some of our administrators to use that do not have much computer experience.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rebecca from MSCI

    May 2018

    Cloud-based and easy to keep track of memberships!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like the most about this software is that its makes keeping track of memberships/clients so much easier. Admins spend so much time inputting this information and updating it and this software helps to aid in the process.

    Cons

    It took awhile to figure out how to set up the software and how to use the various templates. A training guide and/or some better customer service could do wonders for the success of this product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michelle from Wellington

    May 2018

    Very flexible system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love al of the options for web design, also the help videos are great! As well as the online help that is provided

    Cons

    For the most part I really enjoy using this system. It comes in handy for so many tasks such as event planning

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chelsea from UCA

    May 2018

    a great time saver!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use, a beautiful interface, and saves a lot of time. They have wonderful customer service as well.

    Cons

    It could be more intuitive because it takes a little time to learn and I think it could be more user-friendly but once you get to know it is relatively easy!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Conrad from Micro Quality Calibration, Inc.

    Number of employees: 11-50 employees

    May 2018

    My experience with Wild Apricot has been pleasant and I'd recommend if given the opportunity.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Wild Apricot has made it easy for my team and I to manage all of our subscription customer in one place and has truly automated the process.

    Pros

    Once all the information is entered about a specific client in the system, all your work is done! From the moment you create the membership everything is automated and has saved us a lot of time.

    Cons

    There was definitely some time I needed to get used to using this software and I feel like there is also a leaning curve with most of our new employees.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Linda from In-Person Away Virtual Events, LLC

    Specialty: Other

    Number of employees: 2-10 employees

    April 2018

    Membership Management Made Easy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Wild Apricot's template-based design made it easy for me to set up my membership system for my clients. I was in need of an application that would allow me to distinguish between my clients and those who had been referred to me by others for the same type of assistance. This platform made it easy to do something I initially thought would be very complicated.

    Cons

    The user interface system is a little challenging to work with. The pricing structure has changed since I opened my initial account and it doesn't seem that the services warrant the increase.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Amy from Streamlined Accounting Strategies

    Specialty: Other

    Number of employees: 2-10 employees

    April 2018

    Clunky and feels outdated - but I like some things about it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mostly it's fine, but I feel like Wild Apricot is being left behind by newer competitors that are built to do more and to integrate more fluidly with the many different cloud-based apps people are using these days.

    Pros

    I like the flexibility you have in defining your membership levels, and like the reporting around member status/renewal status.

    Cons

    I have one client that is using Wild Apricot, and they have started shopping for new databases. WA just "changed their pricing structure", which means raised the price, for my client, offering a bunch of new bells and whistles they won't use, and justifying the price increase that way. But that's just kind of the final straw - there have been other frustrations.

    The website is slow, and I mean really slow. Sometimes it freezes when you're trying to pull reports. When you go to WA-integrated pages on their website, everything slows down. The web page integration doesn't look great, but it's passable. No integration with QuickBooks Online, and the reporting isn't super friendly to do monthly reconciliations between the two applications.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Marie from Real Estate

    March 2018

    Flexible and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This program allows you to keep track and manage members which is a huge plus. We have so many at one time is can be hard to keep track of. Being able to put event information and work through the website it great!

    Cons

    The interface is a bit old and dated, could you a touch up for making the site appeal more and ease of use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from Catch The Fire Myrtle Beach

    Specialty: Faith-Based Ministries

    Number of employees: 2-10 employees

    March 2018

    Worth the money!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to automate membership applications and renewals is a big plus for a small nonprofit. The support community for users provides excellent advice and guidance too.

    Cons

    The website and other functions are not as simple to use as some standalone offerings but the whole package in one place is a hard deal to beat!
    Given the complexity of the functionality offered, the learning curve can be a bit steep!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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