GrowthZone Software

GrowthZone Software

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14

Recommendations

FrontRunners 2022

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About GrowthZone

GrowthZone is an online platform with built-in marketing automation designed to help associations and chambers of commerce manage their members, events, fundraising, marketing, donors, volunteers, and more. An online application form facilitates member signup, and the data from that form feeds directly into other modules of the system, including billing. The billing application offers features such as batch invoicing. Engagement reporting allows member-based organizations to monitor members that are most engaged or most at risk. The system also allows users to build their own custom reports. GrowthZone is ideal for associations and chambers with 2-50 employees. It is web-based and capable of synchronization with third-party vendors which cuts down on double entry in...

GrowthZone Pricing

Actual pricing will vary depending on your final package options. For more details, see the link to our pricing page above.

Starting price: 

$259.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Reports
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GrowthZone Reviews

Overall Rating

4.43

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 181 reviews

Meighan A.

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2021

An AMS that Meets all your Needs

I have nothing but positive experiences with Growthzone from my interaction with sales, to onboarding and then continued support with the support team. They are very responsive and keep an open mind to user recommendations.

Pros

The program is very appealing to the eye. Its user interface is very user friendly. The modules available provide tools to make our association run efficient and effectively.

Cons

Nothing! I love it all. I can't think of any part of the software that I dislike.

Reasons for switching to GrowthZone

Not user friendly. Interface outdated. Too many steps when running a report.

Nancy

Company size: 501-1,000 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

Best platform for membership management

Overall, GrowthZone has been so good for my membership and myself. The ease of use is just the best and I am so happy that I switched.

Pros

The ease of use and there are so many places to find answers to any questions that come up.

Cons

The education platform has been a struggle as it is difficult to get a CE certificate to be available to the students. The integration from my old platform (RAMCO) and GrowthZone was not as smooth as it should have been. It was very difficult to communicate with my project manager via phone or email.

Reasons for switching to GrowthZone

The added benefits that the membership would experience when I made the switch.

Val

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

March 2021

Could be great with a little work

We chose GZ because it offered us the ability to use the same company for website development and hosting and AMS system ensuring compatibility. We are very happy with the look and feel of our website and the CMS used to manage it. Our migration to GZ for the AMS side was rocky at best. Our project manager had never gone through a detailed conversion before. While she was very service oriented and nice to work with, her inexperience caused many issues. We like GZ's ability to give a good view of member activity. I like that when I am on the phone with a member, I can see their engagement, make notes, and create follow up task items. G

Pros

The user interface, look, and feel of the back end. Also like the ability to integrate with the company website to create a good member only user experience. It also has a pretty good project management system, though it desperately needs push notifications via email. The only notification it provides is a badge count on the top menu of the software. So if you are disciplined to check there, the PM works well. GZ also has a certification/continuing education component which we find valuable.

Cons

Customer support needs work. GZ is very slow to respond to issues. Many times entered tickets are not responded to (first response) for 3 or more days (I am not counting the automated message generated that the ticket was received and someone would review). And, when the "front line" or 1st level support team reaches out, frequently they aren't completely familiar with the ins and outs of the software, so the first 3 emails or 15 minutes of the call are spent teaching them how the system works. The communications functionality has a great vision, but is inconsistent and extremely buggy. It is difficult and many times impossible to send a merged email to multiple members. Members get emails or newsletters with the fields not merged properly. It feels like the database was not developed with a vision and as the software was enhanced and features added, bandaids were placed on the tables to make them work together. Field naming is inconsistent and many times not working as a true relational database. Feels like a consequence of growing quickly and not having one responsible group overseeing the programming growth. Different naming philosophy throughout different modules.

Reasons for choosing GrowthZone

great salesman, price

Reasons for switching to GrowthZone

We wanted a more robust website that was easily integrated and provided member only content capabilities.

Susan

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

GrowthZone Works

Pros

GrowthZone is so much better than the last management system we had to offer. We love it!

Cons

We wish the integration with Quickbooks was better. We have more duplication of work in our accounting department.

Reasons for choosing GrowthZone

Recommendation from a friend in the real estate industry that used GrowthZone.

Tina

Company size: 2-10 employees

Industry: Information Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

March 2021

Why GrowthZone is my perfect parnter

GrowthZone allows me to communicate effortlessly with my members, staff, and the public. It covers project planning that the whole team can stay on track. We can offer our advertisers great looking reports on the performance of their ads. We can easily track data to make informed decisions. We can quickly get answers for our Board through the reports function as well and the dashboard let's us know exactly where we are and what we need to focus on in the next quarter.

Pros

Capacity is key in any business. If a business does not have the capacity to fulfill its mission, it dies. Operating a small, rural chamber with big goals and a staff of 4 to manage 470 members without GrowthZone would be a nightmare. From the internal management to the member benefits, GrowthZone allows us to stand out in our community as their advocate and partner in growing their business. The customer service and technical service is above the bar in knowledge and attentiveness. They allow us a to operate at a more professional and top-tier level than other member-based organizations without this service.

Cons

There are only a few cons which pertain to technical features for the back-of-the-house users such as not being able to preview blog posts prior to publishing and having different banner size options for our sponsors.

Reasons for choosing GrowthZone

N/A

Reasons for switching to GrowthZone

I had been working with ChamberMaster/GrowthZone for two years prior to coming to this position. I sold the board of directors on purchasing the software for the very reason it provided a small staff with so much more capacity to complete tasks, manage our membership and promote properly.

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