--- title: "GrowthZone Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GrowthZone. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GrowthZone is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) / GrowthZone Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/memberzone-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/memberzone-profile/alternatives/) # GrowthZone User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 294 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 158 reviews (54%) - 4 stars: 115 reviews (39%) - 3 stars: 14 reviews (5%) - 2 stars: 4 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - I love the way this system can keep up with all of your chamber needs from membership, sponsorship and events allowing you to also pay directly online using a credit card too! - I really do like it — it’s a strong tool that helps keep things organized and makes managing members and events much smoother. While it takes a little time to learn all the features, once you get the hang of it, it really does make daily tasks easier and more efficient. - We have much greater visibility into our financial activity, revenue, and transactions, which has been extremely helpful for tracking. ### Most mentioned cons - The pages tend to buffer quite frequently which slows down my work. - It has not felt as intuitive or engaging as we had hoped, and it hasn’t quite become the active member space we envisioned when we launched it. - This directly affected our revenue, member engagement, and day-to-day operations. ## GrowthZone customer reviews Showing reviews 1-25 of 294 (page 1). ### GrowthZone Feedback from an Established User - Overall rating: 4/5 - Reviewer: April M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been positive in both my role within my organization and the organization’s functioning as a whole. It has streamlined the billing process and is easy to navigate for our members. The event module has also been extremely helpful in planning our many programs throughout the year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Our organization began using GrowthZone about three years ago. We use GrowthZone for membership management and event planning. Invoicing and payment processing are easy to navigate and both have saved us time and money. The donor and donation management have helped us grow and expand our outreach efforts. Overall, we are happy with the software. #### Cons Customer support is a little lacking. It can at times be hard to reach someone to find a solution for an issue. Tickets are created but follow up is hit or miss. It took over a year to solve a problem with the fundraising module. #### Reasons for choosing GrowthZone The amount of features and modules really set it apart from other software. Also, many organizations in my area use it and recommend it. --- ### I Am so Happy I Switched to GrowthZone! - Overall rating: 5/5 - Reviewer: Dina M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Moving from another AMS software provider, GrowthZone is light years ahead of the previous company we used. I particularly like their knowledge base and chat bot option. And if those steps don't help, they readily have live humans to speak to. So rare in todays world. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The transition team was excellent and customer service post initial set up has been just as great. The platform is even more robust as we get better acquantited with GrowthZone and it's capabilities. #### Cons Member community is not as robust as I thought it would be. They're constantly making updates so I'm hoping to see an easier process in the months to come. #### Reasons for choosing GrowthZone GrowthZone hit on all the things we were looking for. Competitive pricing, overall coverage of everything we need to be successful as an association, and great customer service, and a member community. #### Reasons for switching to GrowthZone Rhythm was much more expensive and not an easy platform to manage, build out and make changes. Renewals for membership was a huge task. Rhythm would be great for a company wanting to build their own system from scratch. Not great for a small association. --- ### Highly Recommend! - Overall rating: 4/5 - Reviewer: Heather S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I love GrowthZone! It allows me to do my job much more efficiently! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I love that GrowthZone is user-friendly, and it easily allows me to pull reports and statistics. #### Cons The only complaint I have is the time it takes for the support staff to respond to an issue, or question. --- ### Glad we made the jump to GrowthZone - Overall rating: 4/5 - Reviewer: Rebecca W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, our experience with GrowthZone has been very positive. It has helped us streamline membership, events, communications, and reporting in one place, which has made our operations more efficient. The support team has been a real highlight, especially during onboarding and ongoing use. They are responsive, helpful, and genuinely invested in our success. While there are areas we would still like to see improved, particularly the look and feel and the community feature, it remains a valuable platform for our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about GrowthZone is how supported we’ve felt from day one. It is a powerful all-in-one platform that helps us manage membership, events, communications, and reporting in one place, which has made our day-to-day work so much more streamlined. The onboarding experience really stood out. My onboarding coach, [sensitive content hidden], was the best. He was patient, responsive, and genuinely helpful, and he made what could have been a very overwhelming transition feel manageable and even enjoyable. That level of hands-on support set the tone for how we’ve experienced GrowthZone overall. I also really appreciate that the platform keeps improving. It feels like GrowthZone actually listens to its users and continues to refine and expand the system in ways that make a real difference for associations like ours. #### Cons What I like least about GrowthZone is mainly the user interface. While it is very functional and gets the job done, I do wish it looked a bit more modern and sleek. At times it feels a little dated compared to other platforms, especially on the visual side. I’ve also been somewhat disappointed with the community feature. It has not felt as intuitive or engaging as we had hoped, and it hasn’t quite become the active member space we envisioned when we launched it. With some refinement and improvements, I think it has potential, but right now it is not a standout part of the platform for us. #### Reasons for switching to GrowthZone We previously used MemberSuite. We made the switch because we were looking for a more intuitive, all-in-one association management system with stronger support and a smoother overall user experience. We also wanted a platform that could better streamline our workflows across membership, events, communications, and reporting, and provide more responsive onboarding and ongoing customer support. --- ### pretty good - Overall rating: 4/5 - Reviewer: Maria W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Would recommend to others as we understand our poor experience onboarding was a one-off. Overall, we are happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software itself is easy to use and fairly intuitive. It's helped us amalgamate our CRM database with our billing & payments. The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team. I like that there are additional modules we can add on as our biz needs grow. #### Cons The staff member onboarding us, it was his last onboarding before he moved to a different dept and to say it was brutal would be an understatement. 2 yrs later and we are still correcting issues that the onboarding created. It has been a fight to get the software to meet our needs from day one - we didn't now what we didn't now and the deficient onboarding exacerbated the issues. We wish there was more easy-to-access support with the webpages. #### Reasons for switching to GrowthZone to get billing and CRM in the same software & to make it easier for our members. #### Vendor response Thank you for sharing your detailed feedback. We’re glad to hear that GrowthZone has helped you combine your CRM database with billing and payments, and that our support team has become increasingly responsive. It’s also great to know you value the additional modules GrowthZone offers as your needs grow. We truly regret that your onboarding experience was challenging and understand how it has impacted your journey. Your feedback is important and will help us strengthen our onboarding and support resources so future clients have a smoother start. We appreciate your patience, your recognition that this was a one-time issue, and your willingness to recommend GrowthZone. We look forward to continuing to support you and your members. Replied September 2025 --- ### Growthzone deserves a pass - Overall rating: 2/5 - Reviewer: Glenn M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Not satisfied especially considering what we spend per month. Contract terms are opaque and find out information about your account is like trying to open a black box. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Can view all member accounts is one place. Tutorials are ok, but lacking in any real, substantive explanation of why it works their way. #### Cons Customer service is horrible. A different person every time. Sometimes they know what they are doing, sometimes they don't. No consistency. Reporting is ridiculous, the ability to generate custom reports is based on what customer service creates for you, which requires a conversation with customer service, which is only after you create a ticket and go through the process of email send/response/send/response/send/response (circa 1999). Their version of wordpress is lacking and their email formatting sucks. #### Reasons for choosing GrowthZone Was not my choice of software tool at the time. --- ### Executive Director - Overall rating: 5/5 - Reviewer: Denise A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Right from the beginning, the staff were supportive and knowledgeable, making our transition from our previous platform smooth and uneventful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding training was detailed, and the instructors were knowledgeable and helpful. Was extremely helpful in getting our new website up and running. #### Cons There was really nothing, other than that I had some difficulty with my password management. I had to keep resetting it. #### Reasons for switching to GrowthZone Poor support and the cost. The other company had a limit on members and charged --- ### GZ Feedback - Overall rating: 5/5 - Reviewer: Elizabeth B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience with GZ has been great. Everything seems to work as it is supposed to and if there are questions there are resources for it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automation and communication for our clients. Sales Funnel and Prospecting for my Membership Sales Dept #### Cons Dashboard is rather confusing as it's either wrong data or data I don't need or don't use. I would love to get it updated. #### Reasons for switching to GrowthZone More features that I needed immediately upon starting --- ### A Significant Upgrade for Our Online Presence - Overall rating: 4/5 - Reviewer: Payton L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with GrowthZone has been very positive. From the initial implementation of our new website through the launch and ongoing support, their team has been knowledgeable, responsive, and incredibly helpful throughout the entire process. They took the time to understand our organization's needs and helped guide us through the transition, ensuring we were comfortable with the new platform. The new website has been a significant upgrade both aesthetically and functionally. It provides a more modern and professional online presence while also giving our team the tools and flexibility to better serve our members. The combination of improved design, enhanced features, and continued support from the GrowthZone team has made the transition a great experience for our organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like best about GrowthZone is how intuitive and user-friendly the platform is across so many areas. Updating our website, creating new pages, and managing content is straightforward, and the seamless integration with our membership database, events, and other features has made our workflow much more efficient. Plus, the GrowthZone team is knowledgeable, responsive, and always willing to help. Their support throughout the process has made implementing and managing the platform a great experience. #### Cons One area that could be improved is the ability to customize modules that are imported directly from our ChamberMaster system. While I understand this may not be entirely within GrowthZone's control, these sections can be difficult to edit or tailor without using code. Having a more user-friendly way to customize the appearance and layout of these imported modules would provide greater flexibility and make it easier to create a more cohesive website experience. --- ### New User - Very Pleased - Overall rating: 4/5 - Reviewer: Kaitlyn B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered So far so good! I've been using it quite a bit the last couple of weeks and getting familiar with their language on things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have really enjoyed the ease to learn the program and how great their support staff is. It's made our work much more organized. #### Cons At this time I am newer to the program. I have heard our team would like more AI integration and updated webinars and info in the academy. --- ### Organized and helpful, all around - Overall rating: 4/5 - Reviewer: Erin G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered The implementation team has been absolutely wonderful. This will have been my sixth big software transition and [sensitive content hidden] have been some of the best implementation people I have worked with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is organized in a way that is easy to use. The training resources are thorough and well-developed, which makes it easy to train others on the system--even after we're up and running. #### Cons Not being able to create an invoice-generating form has caused us to need to rethink how we can make some of our processes work. The workarounds are not ideal, so we'd love to see this as an update in the future. #### Reasons for choosing GrowthZone More affordable and preferred the more all-in-one solution to a modular/custom-built system that we wouldn't have the people resources to put together/maintain #### Reasons for switching to GrowthZone MC was difficult to use and had few training or customer support resources. We needed a system that would be better suited for future goals of the association. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the invoicing tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### Great experience with GZ - Overall rating: 5/5 - Reviewer: Melody K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered GZ is easy to use and everyone is very helpful. Always updating to make things better for use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything with GZ works smoothly and i enjoy how it pulls everything together. #### Cons Online instructions sometimes are difficult to find what I may have a question about. It could be i am not asking the questions the right way, lol. #### Reasons for switching to GrowthZone For better communication, easy of input of information, better website. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding our online support/instructions. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### Happy we made the switch to GrowthZone - Overall rating: 5/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered We are very happy we made the switch to GrowthZone, and we look forward utilizing all it has to offer with our members! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very user friendly, and has all the features we need to manage and interact with our members. We have even seen an increase in event revenue since making the switch! #### Cons While the training process was awesome, we seem to have a delay in getting support in a timely manner with questions. #### Reasons for choosing GrowthZone We chose GrowthZone because of the features it had available, the customer service we received, and there was a local representative in our area. #### Reasons for switching to GrowthZone Product wasn't user friendly as we wanted and had lots of flaws within the software. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied August 2024 --- ### Great Association Management Software - Overall rating: 5/5 - Reviewer: Michelle M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I find this is one of the best Association Management software suites that I have used and I have used quite a few! it feels like the developers understand the association world and have built the software with several of the exceptions that may come up in associations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use and navigation. Can pretty much figure things out on your own and if not, knowledge base is helpful. #### Cons If you do need to reach customer support, it sometimes take a bit for them to get back to you. #### Reasons for choosing GrowthZone Growth Zone offered us the most robust system for what we were looking for as far as management of members, events, website and communication. #### Reasons for switching to GrowthZone We had numerous problems with memberclicks. it would not do the basic things we needed and we could NEVER get through to support. --- ### Why is GZ different? Answer ..... Customer Service Team! - Overall rating: 4/5 - Reviewer: Heidi A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered i started using GZ 4 days before the pandemic was announced by WHO. i had ZERO training or knowledge of GZ. My lifeline was the support team. I was in the chat several times a day, i took all courses offered (more than once) and documented everything i discussed with the customer service team. If it would not have been the TREMENDOUS customer support, i would not have succeeded in getting the client up and running as quickly as i did. AND they never spoke to me in a tone that would have indicated "you should know this". They were always willing to walk me through the basics and over time, my questions grew and more complicated. Through it all, the customer service team is an extension of me and they make me better and smarter each time i call. They are what makes GZ different from other providers. THANK YOU! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - customer service - online help (old wiki) - training courses - ease of processing memberships - continuity of the flow of membership data #### Cons - cannot add custom fields - some module areas are not very flexible or user friendly - basic reports are missing the ability to add fields that show up on other reports - you cannot undo a mistake - would love to have an option on the tool bar to see the last few records you were on so you dont have to continue to toggle back and forth #### Reasons for switching to GrowthZone I was told the previous system was antiquated and was not able to do the majority of what needs to be done when managing a nonprofit. They did not have customer service per se and it was hard to manage the data efficiently and effectively. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the functionality and reports. Your input is invaluable in helping us identify areas where we can enhance our service. We will look further into these items. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### WAHBA's Review - Overall rating: 4/5 - Reviewer: Julie K. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am very grateful that we use it! I unfortunately need to learn how to better utilize everything as I know I could get more from it - especially with events! But it is definitely helpful with managing all of our members' information and quickly updating our website! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I love how it automatically updates our website when info is changed! I feel it is a little expensive but not as much as other software options! #### Cons We highly dislike that we're not able to pass on the credit card fee. It sometimes takes awhile to have questions answered. #### Vendor response Thank you for sharing your feedback! We’re glad to hear that you value GrowthZone’s ability to automatically update your website and that it’s helping you efficiently manage member information. We also appreciate your honesty about the learning curve—it’s great to know you’re interested in getting even more from the platform, especially for events, and our team is here to support you every step of the way. We understand your concerns about credit card fees and response times for questions, and your input helps us identify where we can improve. We truly appreciate your support and look forward to helping you maximize GrowthZone’s capabilities. Replied September 2025 --- ### GrowthZone Gains - Overall rating: 5/5 - Reviewer: Michele S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we had a rocky start which has turned into a beautiful partnership and tools hat will help us grow! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our chamber loves the reports, the event management, the ease of use of the smartplans and the invoicing. The support staff at the help desk is extremely helpful. #### Cons The struggle for our team was in the conversion. The amount of time was intense on team members and the direction could have been managed slightly different to achieve better progressive results for a timeline. #### Reasons for switching to GrowthZone We were looking for additional functionality #### Vendor response Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the reports, event management, SmartPlans, invoicing, and support team have been valuable to your chamber. We also appreciate your candid feedback about the conversion process. We understand it was a big effort for your team, and your insights will help us improve timelines and guidance for future implementations. It’s wonderful to hear that despite the rocky start, your partnership with GrowthZone has become strong and that our tools are supporting your growth—we look forward to continuing to support your success! Replied September 2025 --- ### Growthzone is my friend - Overall rating: 4/5 - Reviewer: Suzanne Q. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I’d rate it a 7/10. Score would be higher if it mixed well with other programs. Clients seem to like it when they sign up for events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system is very easy to navigate from tab to tab. The reports feature is extremely user friendly. #### Cons I wish there was an option to integrate with Quickbooks. I understand GZ has a payment portion but I wish they could work together. #### Vendor response Thank you for sharing your feedback! We’re glad to hear you find GrowthZone easy to navigate and that the reporting features are user-friendly. It’s also great to know your clients enjoy the event sign-up experience. We appreciate your suggestion about QuickBooks integration—insights like yours help guide our future enhancements. Your feedback is valuable as we continue working to make GrowthZone as seamless and powerful as possible for our customers. Replied September 2025 --- ### Small Board in Texas - Overall rating: 5/5 - Reviewer: Johanna U. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I appreciate GrowthZone's patience with my lack of knowledge in the technology world. Our board is not large enough to have a technology dept so I have to be able to do all of the skills. GrowthZone has helped with this. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am able to ask for online chat help and a real person will help me via chat. That person will send images of step by step directions to fix my problem. #### Cons Emailing a question is not as fast as chatting with someone. Sometimes, my issue happens after hours, but then I chat the next day and it gets fixed. --- ### Growing with GrowthZone - Overall rating: 5/5 - Reviewer: Kim K. - Verified reviewer: Yes - Industry: Program Development - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GrowthZone is instrumental in organizing and facilitating member management and support of our membership. #### Cons When updating web pages, the resizing of photo placement added to website can be difficult and perhaps it is user error. #### Vendor response Thank you for sharing your feedback! We’re happy to hear GrowthZone has been instrumental in supporting your member management. We also appreciate your note about photo placement when updating web pages—our team is always looking for ways to make the process easier, and your input is very helpful. Please don’t hesitate to reach out if you’d like assistance—we’re here to help. Replied September 2025 --- ### Great value for the the cost! - Overall rating: 5/5 - Reviewer: Jeffry U. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros great features and real value for the monthly cost...the customer support is great in that you can always get a live human being for now (not bots!) #### Cons the ACH options seems cumbersone and other finanacial options are not as clear as they should be but not major issues #### Vendor response Thank you for sharing your feedback! We’re glad to hear you’re finding strong value in GrowthZone and appreciate your kind words about our support team—it’s important to us that you can always connect with a real person when you need help. We also appreciate your note on ACH and financial options; insights like this help us refine and improve the experience. Replied September 2025 --- ### The best investment of time, energy, and money we have made! - Overall rating: 5/5 - Reviewer: Nicole A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GrowthZone has been a huge learning curve, but a fascinating one. It has made things so much easier on the back end of all of our processes. I just said today that if I had the time I could dive in to GrowthZone and spend hours making our systems even better. There are so many options and abilities to streamline work with this system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So many things! They are hard to name. See the previous page for specific comments. #### Cons We would like to see the events area improved some. The exhibitors section does not jive well with the sponsors. Our sponsors get free event tickets and the ability to exhibit as well. Also, the event emails show the sponsor logos looking jumbled and mismatched so we were not able to show our sponsors when using that function. (I used the email designer when we needed to show our sponsors.) The sponsor logos also look different on the event page vs. the registration page. We much prefer the format used on the registration page. Finally, it would be awesome to be able to create a landing page for an event. We tried to use the event page for that purpose, but it was hard because the description box is not like the website tool, it is very 'old school' to do graphics and text in. For our next conference we will build a web page to have it look more professional. #### Reasons for switching to GrowthZone We switched from a Word Press based system that our web developer had pieced together. What we had envisioned for that system to do, GrowthZone does. I wish we had migrated to GrowthZone earlier. I feel like we wasted two years struggling with something that barely met ours and our members needs unnecessarily. --- ### Makes Membership Management So Easy - Overall rating: 5/5 - Reviewer: Christina W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, so many great features, replaced a number of apps and programs used in the office so that everything was consolidated. #### Cons A map feature in the reporting section would be great - be able to map member visits based on the addresses in the system. We currently do this manually but it would be nice to use our database instead. --- ### Solid AMS with Good Functionality at a Very Fair Price Point - Overall rating: 4/5 - Reviewer: Bill A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been great. I've worked with four AMS platforms now (five if you include Excel) and if I needed to acquire an association's first AMS, or had a straightforward membership program and needed an AMS at a very fair price point, I would 100% look to GrowthZone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I can't really pinpoint one aspect since I'm in the software all the time, but a few include: member management/CRM, registration, reporting, and email templates/automation. #### Cons There is not as much customizability as I'd like to see, but the GrowthZone setup has pretty good options to select from and use. --- ### A powerful tool that I am not yet able to use to it's full potential - Overall rating: 4/5 - Reviewer: Laura T. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Overall it has simplified several processes and removed overlapping ones. I need more in depth training because there are resources I cannot use effectively without being able to ask specific questions. I do have good luck with quick responses to specific issues from Chat Support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to streamline a lot of processes that are time consuming or redundant #### Cons The accounting integration (or lack thereof). I also wish there had been more hands on training when I was setting up (I have been a user for several years) but as a single employee entity we weren't able to devote as much time and now that we have more time and need more in depth training is sometimes cost prohibitive. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training and the account integration. We are continuously working to improve our training tools and software integrations and can assure you, we are working on enhancing training processes and software updates. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied August 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/?page=2) --- GrowthZone Reviews, Pros and Cons - 2026 Software Advice