--- title: "GrowthZone Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GrowthZone. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GrowthZone is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) / GrowthZone Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/memberzone-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/memberzone-profile/alternatives/) # GrowthZone User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 293 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 158 reviews (54%) - 4 stars: 114 reviews (39%) - 3 stars: 14 reviews (5%) - 2 stars: 4 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - I love the way this system can keep up with all of your chamber needs from membership, sponsorship and events allowing you to also pay directly online using a credit card too! - I really do like it — it’s a strong tool that helps keep things organized and makes managing members and events much smoother. While it takes a little time to learn all the features, once you get the hang of it, it really does make daily tasks easier and more efficient. - We have much greater visibility into our financial activity, revenue, and transactions, which has been extremely helpful for tracking. ### Most mentioned cons - The pages tend to buffer quite frequently which slows down my work. - It has not felt as intuitive or engaging as we had hoped, and it hasn’t quite become the active member space we envisioned when we launched it. - This directly affected our revenue, member engagement, and day-to-day operations. ## GrowthZone customer reviews Showing reviews 1-25 of 293 (page 1). ### GrowthZone Feedback from an Established User - Overall rating: 4/5 - Reviewer: April M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been positive in both my role within my organization and the organization’s functioning as a whole. It has streamlined the billing process and is easy to navigate for our members. The event module has also been extremely helpful in planning our many programs throughout the year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Our organization began using GrowthZone about three years ago. We use GrowthZone for membership management and event planning. Invoicing and payment processing are easy to navigate and both have saved us time and money. The donor and donation management have helped us grow and expand our outreach efforts. Overall, we are happy with the software. #### Cons Customer support is a little lacking. It can at times be hard to reach someone to find a solution for an issue. Tickets are created but follow up is hit or miss. It took over a year to solve a problem with the fundraising module. #### Reasons for choosing GrowthZone The amount of features and modules really set it apart from other software. Also, many organizations in my area use it and recommend it. --- ### I Am so Happy I Switched to GrowthZone! - Overall rating: 5/5 - Reviewer: Dina M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Moving from another AMS software provider, GrowthZone is light years ahead of the previous company we used. I particularly like their knowledge base and chat bot option. And if those steps don't help, they readily have live humans to speak to. So rare in todays world. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The transition team was excellent and customer service post initial set up has been just as great. The platform is even more robust as we get better acquantited with GrowthZone and it's capabilities. #### Cons Member community is not as robust as I thought it would be. They're constantly making updates so I'm hoping to see an easier process in the months to come. #### Reasons for choosing GrowthZone GrowthZone hit on all the things we were looking for. Competitive pricing, overall coverage of everything we need to be successful as an association, and great customer service, and a member community. #### Reasons for switching to GrowthZone Rhythm was much more expensive and not an easy platform to manage, build out and make changes. Renewals for membership was a huge task. Rhythm would be great for a company wanting to build their own system from scratch. Not great for a small association. --- ### Highly Recommend! - Overall rating: 4/5 - Reviewer: Heather S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I love GrowthZone! It allows me to do my job much more efficiently! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I love that GrowthZone is user-friendly, and it easily allows me to pull reports and statistics. #### Cons The only complaint I have is the time it takes for the support staff to respond to an issue, or question. --- ### Glad we made the jump to GrowthZone - Overall rating: 4/5 - Reviewer: Rebecca W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, our experience with GrowthZone has been very positive. It has helped us streamline membership, events, communications, and reporting in one place, which has made our operations more efficient. The support team has been a real highlight, especially during onboarding and ongoing use. They are responsive, helpful, and genuinely invested in our success. While there are areas we would still like to see improved, particularly the look and feel and the community feature, it remains a valuable platform for our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about GrowthZone is how supported we’ve felt from day one. It is a powerful all-in-one platform that helps us manage membership, events, communications, and reporting in one place, which has made our day-to-day work so much more streamlined. The onboarding experience really stood out. My onboarding coach, [sensitive content hidden], was the best. He was patient, responsive, and genuinely helpful, and he made what could have been a very overwhelming transition feel manageable and even enjoyable. That level of hands-on support set the tone for how we’ve experienced GrowthZone overall. I also really appreciate that the platform keeps improving. It feels like GrowthZone actually listens to its users and continues to refine and expand the system in ways that make a real difference for associations like ours. #### Cons What I like least about GrowthZone is mainly the user interface. While it is very functional and gets the job done, I do wish it looked a bit more modern and sleek. At times it feels a little dated compared to other platforms, especially on the visual side. I’ve also been somewhat disappointed with the community feature. It has not felt as intuitive or engaging as we had hoped, and it hasn’t quite become the active member space we envisioned when we launched it. With some refinement and improvements, I think it has potential, but right now it is not a standout part of the platform for us. #### Reasons for switching to GrowthZone We previously used MemberSuite. We made the switch because we were looking for a more intuitive, all-in-one association management system with stronger support and a smoother overall user experience. We also wanted a platform that could better streamline our workflows across membership, events, communications, and reporting, and provide more responsive onboarding and ongoing customer support. --- ### Executive Director - Overall rating: 5/5 - Reviewer: Denise A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Right from the beginning, the staff were supportive and knowledgeable, making our transition from our previous platform smooth and uneventful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding training was detailed, and the instructors were knowledgeable and helpful. Was extremely helpful in getting our new website up and running. #### Cons There was really nothing, other than that I had some difficulty with my password management. I had to keep resetting it. #### Reasons for switching to GrowthZone Poor support and the cost. The other company had a limit on members and charged --- ### Growthzone deserves a pass - Overall rating: 2/5 - Reviewer: Glenn M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Not satisfied especially considering what we spend per month. Contract terms are opaque and find out information about your account is like trying to open a black box. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Can view all member accounts is one place. Tutorials are ok, but lacking in any real, substantive explanation of why it works their way. #### Cons Customer service is horrible. A different person every time. Sometimes they know what they are doing, sometimes they don't. No consistency. Reporting is ridiculous, the ability to generate custom reports is based on what customer service creates for you, which requires a conversation with customer service, which is only after you create a ticket and go through the process of email send/response/send/response/send/response (circa 1999). Their version of wordpress is lacking and their email formatting sucks. #### Reasons for choosing GrowthZone Was not my choice of software tool at the time. --- ### Some improvement, some regression - Overall rating: 3/5 - Reviewer: Ari B. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good when it works, but frustrating and time-consuming when I'm working with member submitted content or reports - most of my daily process. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Some added capabilities over ChamberMaster. Smoother integration, so far as it went. Ability to connect to two bank accounts so we can better separate our Foundation and Chamber funds. #### Cons The user interface needs a lot of work. In ChamberMaster the UI changed a little depending on what section you were using - different words to do the same thing - it was annoying, but it worked alright. In GrowthZone the UI has stepped back to the 2005-2010 era. When I'm editing and approving member submitted content (web content like Jobs, events) my text formatting tools scroll up, off the screen when I scroll further down the content window. Then I have to scroll down, select text, scroll up to make the change, scroll down to see whether the change I made is correct, scroll further down to edit more text, etc. And our users don't have access to any text editing tools to make their content look decent. None of this was broken in ChamberMaster, but it is broken in GrowthZone. That isn't right. The other significant issue I have is in Reports. Everything is labeled "Contact". It is difficult to tell if I'm working with individuals or organizations. We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As it is now, reports are unintuitive and difficult to use, let alone use effectively. #### Reasons for choosing GrowthZone We were hopeful our experience with ChamberMaster would translate to GrowthZone. #### Reasons for switching to GrowthZone We were hoping for better functionality, ability to use two pay-to accounts for our Chamber and our Foundation. #### Vendor response Thank you for sharing such detailed feedback about your experience with GrowthZone. We’re glad to hear that the ability to connect to two bank accounts has been a benefit and that you see value in some of the additional capabilities over ChamberMaster. We also appreciate your candid insights about the user interface, member-submitted content editing, and reporting. Your detailed examples help us understand where improvements are most needed, and we’ll share this feedback with our product team to guide future updates. Our goal is to make GrowthZone as intuitive and efficient as possible, and your input plays a critical role in that process. We truly value your partnership and will continue working to enhance the experience so it better meets your needs. Replied September 2025 --- ### GZ Feedback - Overall rating: 5/5 - Reviewer: Elizabeth B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience with GZ has been great. Everything seems to work as it is supposed to and if there are questions there are resources for it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automation and communication for our clients. Sales Funnel and Prospecting for my Membership Sales Dept #### Cons Dashboard is rather confusing as it's either wrong data or data I don't need or don't use. I would love to get it updated. #### Reasons for switching to GrowthZone More features that I needed immediately upon starting --- ### Gorwthzone Review - Overall rating: 5/5 - Reviewer: Brittany B. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. So far it has been great. Before all of our systems were hosted across many different platforms and having all of our things in one place now has been amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For us it's been great having all of our tracking in one place. The event management has been extremly helpful for us. And the payment processing has been great. #### Cons I felt onboarding was a bit confusing. The hour long sessions seemed to not really be enough time to dive into each topic. It seemed a bit rushed each time. #### Reasons for switching to GrowthZone Someone sold the Chamber this as a discounted way to get the same options. It did not fit what a chambers needs were. --- ### A Significant Upgrade for Our Online Presence - Overall rating: 4/5 - Reviewer: Payton L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with GrowthZone has been very positive. From the initial implementation of our new website through the launch and ongoing support, their team has been knowledgeable, responsive, and incredibly helpful throughout the entire process. They took the time to understand our organization's needs and helped guide us through the transition, ensuring we were comfortable with the new platform. The new website has been a significant upgrade both aesthetically and functionally. It provides a more modern and professional online presence while also giving our team the tools and flexibility to better serve our members. The combination of improved design, enhanced features, and continued support from the GrowthZone team has made the transition a great experience for our organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like best about GrowthZone is how intuitive and user-friendly the platform is across so many areas. Updating our website, creating new pages, and managing content is straightforward, and the seamless integration with our membership database, events, and other features has made our workflow much more efficient. Plus, the GrowthZone team is knowledgeable, responsive, and always willing to help. Their support throughout the process has made implementing and managing the platform a great experience. #### Cons One area that could be improved is the ability to customize modules that are imported directly from our ChamberMaster system. While I understand this may not be entirely within GrowthZone's control, these sections can be difficult to edit or tailor without using code. Having a more user-friendly way to customize the appearance and layout of these imported modules would provide greater flexibility and make it easier to create a more cohesive website experience. --- ### A much needed AMS System. - Overall rating: 4/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Growthzone has been integral for our membership experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love how it helps manage all facets of membership. #### Cons 1. Site speed. I often find that I am moving faster than the system can keep up. We get the "spinning wheel" quite frequently. It seemed that the site moved faster with the old look. 2. Integration Issues with m1. #### Reasons for switching to GrowthZone LAMPS was sunsetting the service and I had a good experience with Growthzone from another association. Growthzone worked better at my old association than it does now, and I attribute much of that to the fast implementation. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the site speed and integration capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied October 2024 --- ### Good Product/Poor Customer Service - Overall rating: 4/5 - Reviewer: Stephanie S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I think the product is generally good and can do what we need. I would like to see the issues noted above addressed. I think a quarterly check-in call with a customer service rep to go over any user questions and educate us on whether we are using the product to the extent we should be would be appreciated and certainly enable me to give GrowthZone and solid 9 or 10 #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It is fairly user friendly. We switched to GrowthZone from our previous system because it had all the features we wanted. The set up experience was great and our representative was very knowledgeable and wonderful to work with. #### Cons It is impossible to reach a real person in customer service. When I reach out via telephone or chat it is always for something that is time sensitive, and that I cannot find in the Knowledge Center. I am not reaching out unless it is something that is important to the operations or our association and it is very aggravating to stay on hold forever and sometimes never reach a support person or get a call back. If the question is not urgent, I'm happy to use email. I actually have an item right now that is too complicated to put in either a chat or email that I need help with however I don't have 2 hours to sit on hold. I will probably try to call tomorrow to see if things have gotten any better. #### Reasons for switching to GrowthZone I liked Memberclicks until they were bought by Personify. When that happened the great customer service went away. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### Thankful for GrowthZone! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Transition to a new system is never easy, but [sensitive content hidden], who helped us with the conversion was very helpful and we are really feeling fairly well versed after almost a year of operating. I think Nov. 8 will be the anniversary to our graduation day last year! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of tracking and recording keeping including notes and activity levels, etc. It really provides a large amount of information (if we capture the info) that can be stored all in one place! #### Cons I haven't found a least item yet. I guess my least favorite thing is trying to make our old terminology match with yours and trying to get our minds on the right track to operating the way GZ is intended. #### Reasons for switching to GrowthZone Membee was antiquated and we needed something that was more user friendly to our team and our members! #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### Robust - user friendly system - Overall rating: 5/5 - Reviewer: Polly M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered We moved from ChamberMaster to Growthzone and have loved it. Having a one-stop shop for all AR (as we do this for 5 separate companies). Being able to have multiple invoices and bank accounts - wow! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The user friendly platform is so easy to navigate #### Cons Event check-in is very cumbersome with a 2-part system - takes too long to check people in when you have a long line #### Reasons for switching to GrowthZone Seemed like the GrowthZone platform was more easily navigated #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the event check-in process. We are continuously working to improve our software to provide faster and more efficient tools and can assure you, we are working on enhancing each part of the software. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied August 2024 --- ### Great product! - Overall rating: 4/5 - Reviewer: Michelle L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I like GrowthZone. It is easy to use. You have excellent customer service over the phone and through chat. Not so much via email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of use and the integration to QuickBooks. #### Cons There is such a lag time between emailing support and finally getting a response. Chat support is much faster but sometimes I don't have time to sit and wait to chat so I'll send an email. Getting an email response takes way to long though. #### Reasons for switching to GrowthZone GrowthZone is a much better product and easier to use. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### Easy to learn and track member info - Overall rating: 4/5 - Reviewer: Lisa F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Very positive. Much easier to navigate than our previous system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy tracking of events, members and visibility of the Info Hub to members. The knowledge base to research answers to common questions is very appreciated. #### Cons Having to update the same information in multiple locations when a member updates their info. Would also appreciate more detailed information on the invoices so that members can understand the time period covered for annual dues. #### Reasons for choosing GrowthZone Better match for the tracking we required and met our budget #### Reasons for switching to GrowthZone Previous system was very limited and our membership is large (over 1,000) so we needed more options #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding updating member information in multiple spots and more information around invoicing. Your input is invaluable in helping us identify areas where we can enhance our software and we will look into these items further. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied August 2024 --- ### GrowthZone is a great product -- don't hesitate to make the change! - Overall rating: 5/5 - Reviewer: Marcia B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Sure there have been a few hiccups, but overall, I am so pleased with GrowthZone. I also love all the people -- they are great on the phone, on webinars, and making us all feel like friends at conferences! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Coming from another AMS, GrowthZone has saved me so much time on the day to day operations. Dues billing takes moments, rather than days of cutting and pasting. Setting up an event and seeing the results of the event is fantastic. #### Cons My onboarding was a little difficult, but the staff was fairly new to the real estate industry, so it was understandable. If I had to point out one fault, it's that some basic asks haven't been addressed in the queue/vote for improvements. However, we're on our third year now, and despite that, still love it! #### Reasons for switching to GrowthZone RAMCO was very clunky and frustrating. It required some "more than" basic knowledge of computer programming. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding onboarding and handling of improvement suggestions. Please keep sending recommendations our way. We are continuously working to improve our software and can assure you, we are working on implementing as many suggestions as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied August 2024 --- ### GrowthZone was a Game Changer for My Organization - Overall rating: 4/5 - Reviewer: Bernadette E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I went from using a very complex system that required a lot of customization on my part to GrowthZone that had everything built in. So complicated in fact that no other staff members knew how to do anything on the admin side. With GrowthZone, everyone on staff can be comfortable working in the program. Things are more seamless - easily seeing your members and their activities, groups, billings and registrations. Everything is all "under one roof" - membership, meeting registration, committees, document storage, forms and surveys, marketing automation plus other available modules that I am not using like certifications, fundraising and more. Switching to GrowthZone saved an incredible amount of time for my team and is super easy to learn - it's very intuitive. However, if you can't figure it out, the documentation and available training videos are abundant! Which was also completely lacking from my old system. I have recommended it to several association leaders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros There is so much functionality I didn't even realize I needed and now couldn't live without. It has quite truly saved my staff and me a lot of time. #### Cons There are still some glitches here and there, and some other features that I would like to see added since they seem (to me at least) to be basic and logical additions. #### Reasons for choosing GrowthZone GrowthZone had what I needed built in, and extra features at no cost that I thought would be great to have - like the admin app and the member plus app. #### Reasons for switching to GrowthZone They change the one module that kept me with them for so long. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding new features. Your input is invaluable in helping us identify areas where we can enhance our service. Please continue to send over recommendations or requests for new features and our team will review them. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied August 2024 --- ### GrowthZone Makes Association Management Easier - Overall rating: 5/5 - Reviewer: DeAnne H. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with GrowthZone has been good. I really do like it — it’s a strong tool that helps keep things organized and makes managing members and events much smoother. While it takes a little time to learn all the features, once you get the hang of it, it really does make daily tasks easier and more efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like best about GrowthZone is how it brings everything together in one place. It makes it so much easier to manage members, events, and communication without having to jump between different systems. I also appreciate the way it helps strengthen engagement with members — from tracking involvement to sending reminders and updates — it keeps everything streamlined and organized. Plus, the reporting and automation features save so much time, which lets us focus more on growing and serving our members instead of just managing data. #### Cons What I like least is that, because GrowthZone has so many features, it can sometimes feel a little overwhelming or take extra time to learn where everything is. There’s a learning curve, and occasionally the system feels a bit “too much” for smaller tasks. Some customizations also take a little extra work to get just right. #### Reasons for switching to GrowthZone Needed more up to date program and software #### Vendor response Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the platform is helping streamline your member management, events, communications, and reporting, and that it’s allowing you to focus more on growing and serving your members. It’s great to know our automation features are making daily tasks easier and more efficient for your team. We also appreciate your feedback about the learning curve and the customization process. GrowthZone offers many capabilities, and your insights help us improve how we guide users in getting the most out of the platform. We’re glad your overall experience has been positive and look forward to continuing to support your success. Replied September 2025 --- ### Newbie GrowthZone User - Overall rating: 4/5 - Reviewer: Kaila C. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been very positive. The onboarding and training resources are very valuable and I also appreciate the ongoing webinars to stay on top of the new and existing features that I might now be aware of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am a new user of GrowthZone. As I am delving into its features, I am becoming more and more impressed with the intuitiveness of the platform. Most of the things I wish to try and do within are all doable and very common sense to find and do. #### Cons The biggest disappointment for me is that it is not automatically linked to my Microsoft Outlook account. This would be a huge help as a feature down the road. #### Vendor response Thank you for sharing your feedback! We’re thrilled to hear that you’re finding GrowthZone intuitive and that onboarding, training, and our webinars are helping you make the most of the platform. We also appreciate your suggestion about Microsoft Outlook integration—ideas like yours help guide future improvements. It’s great to know your overall experience has been positive, and we look forward to continuing to support your success as you explore more features! Replied September 2025 --- ### GrowthZone Gains - Overall rating: 5/5 - Reviewer: Michele S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we had a rocky start which has turned into a beautiful partnership and tools hat will help us grow! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our chamber loves the reports, the event management, the ease of use of the smartplans and the invoicing. The support staff at the help desk is extremely helpful. #### Cons The struggle for our team was in the conversion. The amount of time was intense on team members and the direction could have been managed slightly different to achieve better progressive results for a timeline. #### Reasons for switching to GrowthZone We were looking for additional functionality #### Vendor response Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the reports, event management, SmartPlans, invoicing, and support team have been valuable to your chamber. We also appreciate your candid feedback about the conversion process. We understand it was a big effort for your team, and your insights will help us improve timelines and guidance for future implementations. It’s wonderful to hear that despite the rocky start, your partnership with GrowthZone has become strong and that our tools are supporting your growth—we look forward to continuing to support your success! Replied September 2025 --- ### GrowthZone Review - Overall rating: 4/5 - Reviewer: Lisa M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Consolidating payment options, reporting, emails, and billing into a single location can greatly enhance efficiency and improve user experience. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Members will find it easy to access their profiles, and the back-end offers a user-friendly experience that simplifies navigation. #### Cons Our webpage is not that easy to modify/change. Our webpage could benefit from some improvements to make it easier to modify and update. #### Vendor response Thank you for sharing your feedback! We’re glad to hear that both members and staff are finding the system easy to navigate and that consolidating tools like payments, reporting, and emails has been valuable for your organization. We also appreciate your input on website updates—ease of modification is important, and your feedback helps us identify ways we can continue improving. Please don’t hesitate to reach out if you’d like support with updates—we’re always here to help. Replied September 2025 --- ### Growing with GrowthZone - Overall rating: 5/5 - Reviewer: Kim K. - Verified reviewer: Yes - Industry: Program Development - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GrowthZone is instrumental in organizing and facilitating member management and support of our membership. #### Cons When updating web pages, the resizing of photo placement added to website can be difficult and perhaps it is user error. #### Vendor response Thank you for sharing your feedback! We’re happy to hear GrowthZone has been instrumental in supporting your member management. We also appreciate your note about photo placement when updating web pages—our team is always looking for ways to make the process easier, and your input is very helpful. Please don’t hesitate to reach out if you’d like assistance—we’re here to help. Replied September 2025 --- ### Great value for the the cost! - Overall rating: 5/5 - Reviewer: Jeffry U. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros great features and real value for the monthly cost...the customer support is great in that you can always get a live human being for now (not bots!) #### Cons the ACH options seems cumbersone and other finanacial options are not as clear as they should be but not major issues #### Vendor response Thank you for sharing your feedback! We’re glad to hear you’re finding strong value in GrowthZone and appreciate your kind words about our support team—it’s important to us that you can always connect with a real person when you need help. We also appreciate your note on ACH and financial options; insights like this help us refine and improve the experience. Replied September 2025 --- ### GZ has been a good experience for our small chamber! - Overall rating: 4/5 - Reviewer: Patty M. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Overall it's been a good experience. Having a mostly automated way to send invoices once a year has been great for us. Also having a central place for event registrations has been something that we've needed and didn't realize to what extent until using GrowthZone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Their customer service is top notch. They are extremely intentional about the way they handle any question or concern and are very quick with their response time. #### Cons The support manuals. Some don't give enough detail and others are outdated. It would be also helpful to have more information/examples on the accounting process and a more robust proof-reader for spelling/sentence errors. The email templates can be confusing. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support manuals and accounting process. Your input is invaluable in helping us identify areas where we can enhance our software and we will look into these items further. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied August 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/?page=2) --- GrowthZone Reviews, Pros and Cons - 2026 Software Advice