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Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email integration and analytics. ...Read more about Charityproud
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Used by thousands of organizations nationwide, Get Connected is a cloud-based volunteer management solution that provides organizations with the tools to manage every aspect of the volunteer process. Designed for nonprofits, schools, churches, and corporat...Read more about Get Connected
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SignUp is the easiest way to recruit and manage volunteers for your church, club, family, neighborhood, nonprofit organization, school, team, or other group's events. Save time and boost participation in coordinating the people and things that help you mak...Read more about SignUp.com
Flipcause is a cloud-based fundraising and community engagement platform built specifically for small nonprofits. Primary features include donation processing, event registration, volunteer management, fundraising campaign management, reporting, website in...Read more about Flipcause
Little Green Light helps small and midsize nonprofits manage fundraising and development efforts by offering a cloud-based constituent relationship management database, as well as event planning, activity tracking, mail merges, and queries. Little Green L...Read more about Little Green Light
VolunteerLocal is a cloud-based volunteer scheduling solution that helps users organize, manage and communicate with volunteers. Key features include real-time reporting, volunteer data collection and onsite check-in. VolunteerLocal helps users recrui...Read more about VolunteerLocal
EverTrue is a cloud-based fundraising platform that helps advancement teams in small to large nonprofit businesses identify, understand and engage segment constituents, streamlining access to donor data and response to giving opportunities. Key features in...Read more about EverTrue
NewOrg is a configurable cloud-based solution designed to help small and midsize nonprofits manage donors, volunteers, marketing efforts, events and grant management in an integrated suite. It's suitable for veteran organizations, homeless services, enviro...Read more about NewOrg
Submittable powers you with tools to launch, manage, measure, and grow your social impact programs, locally and globally. From employee giving, volunteering, and corporate social responsibility programs to grants, awards and scholarships, we partner with y...Read more about Submittable
VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload. A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level...Read more about VolunteerMatters
VSys One is a volunteer management software designed to help businesses in schools, parks and conservation, science centers, performing arts and museums manage volunteer registration, interviewing and scheduling on a unified interface. Administrators can u...Read more about VSys One
Duplie is a cloud-based fundraising solution that helps organizations to manage fundraising campaigns and volunteer coordination activities. It offers a website builder offering theme customizations, vanity URLs, mobile and search engine optimization, soci...Read more about Duplie
Boardable empowers nonprofit boards to do more - wherever they are – by removing friction and renewing focus to enact positive change in the world. Our nonprofit board software allows boards and committees to collaborate seamlessly, streamline operations, ...Read more about Boardable
GovPilot is a cloud-based solution that helps municipalities automate daily tasks and streamline communications between multiple departments. Key features include task assignment, GIS mapping, event-based triggers, project tracking, workflow management and...Read more about GovPilot
SignUpGenius is an online software that simplifies volunteer management and event planning. It allows users to create customizable online sign-up sheets and schedules for a variety of purposes, such as school events, nonprofit fundraisers, and business gat...Read more about SignUpGenius
Bloomerang Volunteer offers organizations a centralized hub for all volunteer and staff recruitment, screening, scheduling, communications, management, and reporting. Bloomerang Volunteer serves the specific needs of day-to-day volunteer management and ev...Read more about Bloomerang Volunteer
Mobilize is a cloud-based event and community management platform designed to help non-profits, companies, associations, and resellers connect with supporters or members. Mobilize is the perfect solution for groups of all sizes. Users can create and mana...Read more about Forj
GiveLife365 is a cloud-based Constituent Relationship Management (CRM) platform designed specifically for nonprofits. It helps organizations streamline operations, manage constituents, events and cases, while offering real-time impact reporting—all in one ...Read more about GiveLife365
eCoordinator is a volunteer management solution designed to help businesses in the healthcare sector streamline recruitment, interview scheduling, background checking, training and more. It enables volunteers to track the progress of their applications, vi...Read more about eCoordinator
Optimy is an all-in-one, easily configurable social impact management solution that helps organizations of all types such as corporations, corporate foundations, philanthropic advisors, and mission-driven organizations amplify their social and business imp...Read more about Optimy
Volgistics is a cloud-based volunteer management software that assists organizations of all sizes with recruiting, tracking and coordinating volunteers. Its key features include a self service portal, membership management, volunteer profiles and reward ca...Read more about Volgistics
ViVil is a collaboration tool that helps organizations manage volunteers. Many volunteer groups in small and big nonprofits use Facebook groups, messaging apps, spreadsheets, email and SMS to organize their work. With ViVil, you can have all planning and c...Read more about ViVil
Nonprofit organizations looking to accelerate funding and enhance relationship management with actionable data trust Andar/360, an all-in-one Customer Relationship Management (CRM) software. Drive your mission forward with a scalable CRM and donor manag...Read more about Andar/360
Open Social is a cloud-based community engagement solution that helps organizations manage collaboration, communication, and engagement with external or internal stakeholders using digital spaces. The platform enables managers to maintain member profiles, ...Read more about Open Social
Kambeo is a social impact platform built to accelerate and inspire social change. The first-ever social impact platform that connects cause, community, and commerce. The platform offers a complete toolset for charities and nonprofits to rally more support,...Read more about Kambeo
Software Advice uses reviews from real software users to highlight the top-rated Volunteer Management products in North America.
Learn how products are chosen“Usability” includes user ratings for Functionality and Ease of Use.
“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.
Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.
This detailed guide will help you find and buy the right volunteer management software for you and your business.
Last Updated on March 16, 2023Here's what we'll cover:
What Is Volunteer Management Software?
Common Features of Volunteer Management Software
Benefits of Deploying Volunteer Management Software
Volunteers are a core component of a nonprofit’s success. Because they rely heavily on supporters—whether supporting via donor dollars or volunteered hours—it’s essential to build and maintain a database of volunteers. Volunteer management software helps a nonprofit organization store contact information, a participant's history, availability and more. Volunteer scheduling software also provides outreach tools to contact those who've volunteered for upcoming events, and scheduling tools to track responses and availability.
A Volunteering in America study showed that 25.4 percent of American adults volunteered 7.7 billion hours in 2013. Nonprofit organizations should strive to capture as much of this trend as possible. Beyond capturing the volunteering trend, however, is engaging and nourishing these relationships once they’ve begun. Here are a few benefits of implementing a volunteer tracking software solution:
Feature | Description |
Recruitment | Volunteer management systems include online volunteer applications that sync contact information into the database, diverting the time spent on manual entry to increasing the number of prospects. Customizable directories can also be added to a nonprofit’s sites so that visitors can search for opportunities, role descriptions and site locations. |
Management | An advanced contact management system allows users to organize contact information and history, including volunteer type, frequency, restrictions and more. This allows users to group volunteers, filter search criteria and reach out to appropriate supporters. |
Communication | The communication features allow users to send email campaigns to volunteers, requesting service and adding automated email reminders for upcoming service commitments they’ve volunteered for. Some advanced programs also offer recognition features that automatically award volunteers whose performance has exceeded certain criteria. |
Volunteer portals | Portals allow volunteers to sign into an organization’s site, inquire about upcoming volunteer opportunities, sign up for events and update contact information. Volunteers can also change their communication preferences through portals, opting in or out of particular communications. |
Volunteer schedules | Nonprofit organizations can post upcoming volunteer needs with scheduling features. Prospective volunteers can then peruse opportunities and fill empty slots based on their availability. |
Several features can help nonprofit organizations more effectively manage their volunteers and develop lasting, mutually beneficial relationships with them.
Recruit more participants through online marketing campaigns.
Better match volunteers to roles matching their skills, talents and areas of expertise.
Recognize those for a job well-done, and improve the likelihood of their continued support.
Reduce the amount of time necessary to manually track volunteer history and organize supporters for upcoming events.
Volunteers are the lifeblood of an organization’s success, particularly those that may not have the assets to pay a full staff. Approaching your volunteer plan strategically can significantly improve relationships, public visibility and overall contribution to your organization’s mission. For more information about nonprofit solutions, visit our nonprofit buyer's guide.
Business requirements: Volunteer management software supports organizations in resolving business challenges and achieving their business goals. A detailed evaluation of the business requirements with all stakeholders is integral to making a knowledgeable purchase. A starting point for the evaluation process is to list out the requisite features and match them to the shortlisted volunteer management solutions.
Size of the organization: The volunteer management software market has a plethora of options that cater to organizations of different sizes. Small businesses look for solutions that have a user-friendly interface, require minimal infrastructure and include training modules. On the other hand, larger businesses look for customized solutions that assist them in resolving specific challenges.
Product capabilities: Volunteer management solutions come with a range of functionalities, such as attendance management, calendar management, event management, volunteer portals and scheduling. Business owners should look for solutions that meet all their needs instead of choosing applications that offer the maximum number of features, most of which may not be relevant.
Number of integrations: Integrations allow the software to interact with other software and third-party applications. Volunteer management software offers integrations with CRM software, event management software and payment-enabling solutions. Users should ensure that their existing solutions integrate with the volunteer management solution. Most volunteer management solutions offer integrations with Salesforce.com, Blackbaud, Google Calendar and Microsoft Office.
Deployment: Cloud-based deployments provide agility and facilitate 24/7 access from remote locations. In addition, cloud solutions offer subscription-based pricing to curb excessive capital expenditure and operational expenses. However, for long-term usage, consider solutions that are deployed on-premise as they incur a one-time expense and will prove to be more cost-effective.
Small and midsize nonprofit organizations: Volunteers are important for every nonprofit. But for small and midsize nonprofits, they are critical to manage all the events and to raise donations. Volunteer management software helps small and midsize nonprofits monitor and engage volunteers. These organizations prefer solutions that provide online scheduling, training modules, registration portals, event management and a volunteer database.
Large nonprofits: Large nonprofits are spread across the whole country and sometimes even globally. Managing and communicating with a large number of volunteers is a huge task in itself. Large nonprofits prefer solutions that can assist them in maintaining the volunteer database, managing the event calendar and sending automated emails. Volunteer communication is a difficult job for any large nonprofit that consumes human and monetary resources. Therefore, one of the most demanded features by these organizations is automated email and text communication functionality.
Associations: Member-based associations, such as clubs, museums, professional groups and trade organizations, have different requirements compared with typical nonprofits. These organizations look for functionalities such as subscription renewals, invoice generation, dues collection and committee management.
Churches and faith-based organizations: These organizations have intense and routine fundraising activities and prefer solutions that offer accounting, event management, facilities management, membership management etc. Moreover, these organizations are usually interested in tracking the attendance of volunteers and monitoring their donations. Decision makers should evaluate their requirements and assess whether they need a best-of-breed church management solution or a volunteer management software for their activities.