YourMembership

RATING:

3.8

(166)

About YourMembership

YourMembership.com is an integrated suite of online membership management applications used by associations and other member organizations to engage members, track financial data and support administrative processes. The platform has many core membership management features, including dues configuration options to define multi-tiered dues levels, variable durations and other complex models and analytics and dashboards to monitor member activity and discover trends. Other features include event registration and member attendance functions and e-commerce tools to sell products, calculate taxes and shipping and automatically process payments. YourMembership.com also offers accounting tools to generate and send invoices and track financial data—such as member dues...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

YourMembership Pricing

Please contact for pricing.

Free trial: 

Not Available

Free version: 

Not Available

Event management
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YourMembership Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

3.5

Most Helpful Reviews for YourMembership

1 - 5 of 165 Reviews

Emily

Verified reviewer

Human Resources, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Great Product for Associations & Societies

PROS

Their implantation team is great to work with and streamlined the big endeavor. Their response time with their customer support team has vastly improved and they are very responsive. We are an AMC and have both trade associations and societies onboarded with YM. They always find a way to work with the organization to find solutions for each organization's needs.

CONS

There isn't much customization you can do, but if you need something that they don't offer, there is usually a workaround that can be done.

Amanda

Non-Profit Organization Management, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Great Software!

The service is outstanding. My implementation person ([SENSITIVE CONTENT HIDDEN]) has been very responsive and helpful!

PROS

There are several things that are really great about this software - it makes managing an association easy. Having the option for auto-pay is huge and the system is flexible so that we can really make exactly what we need. We are really striving to do everything in one system versus many so YM has really streamlined all of our processes.

CONS

*Need to add duplicate search for Non Members - This is VITAL! We have tons of wasted records because there is no duplicate search for Non Members *Better way to match non member with member when the non member uses the organization name of a company that is a member *Main Dashboard needs to be configurable - I would love to add most recent email results, active quiz/survey results and non member details. Also a notification of a member switching between types *The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold that way. Very annoying that I can't resize pictures and add more widgets. The email feature also doesn't automatically remove duplicates so people are getting several copies of emails (also part of the issue about the non member duplicate check). It is also supposed to show the hard bounces but the report shows one number but then I get 100 bounces (delivery failure) emails to my email. *Would like to hide profile fields that we don't use from administrator view

Reason for choosing YourMembership

Better features for close price. Win Win!

Reasons for switching to YourMembership

Star Chapter doesn't support organizations (which makes up the majority of our members). Very old school system and low tech.

Therese

Publishing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2021

Wrong fit for the association, our habits, and our budget

My overall experience was okay, but as YM kept growing and getting more expensive, the customer service got spottier and spottier. I had the feeling that they had grown faster than they were able to keep up. When my website's appearance started to look dated, they wanted to charge me about 1/3 again what my annual fee was to change the look. I found the interface in posting content to be a challenge because I couldn't do any editing from the frontend and was constantly going back and forth between frontend and backend.

PROS

I originally purchased this system because I wanted an all-inclusive association management and registration software which YM provided. YM also was able to integrate through an add-on with QuickBooks. It automated my membership dues invoicing.

CONS

Price kept going up and up without a corresponding increase in value. QuickBooks add-on was an additional expense when other systems were integrated with QuickBooks Online at no additional expense. The member communication options were difficult to use and explain. My members never took advantage of them to communicate among themselves.

Reason for choosing YourMembership

Integration of registration and membership system at the right price. Integration with QuickBooks.

Autumn

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2019

New to HTML

Overall, we have been happy with the design team. There is room for improvement with our implementation specialist.

PROS

I am excited to house all of our programs in one place. This will help to manage results and time much more effectively.

CONS

I am not a pro at using HTML, so this would be my least favorite part. I am working on enhancing my skills in this area.

Reason for choosing YourMembership

The choice was not mine but I am happy with the change.

Reasons for switching to YourMembership

The draw was to house everything in one location, to offer better communication to our members.

User Profile

George

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Great value for your money. Always improving, with no need to upgrade.

YM delivered a stable, reliable platform to 15 of our associations and allowed us to shift investment to other proprieties without losing features.

PROS

Community Brands continues to invest in the YM platform, and as a SaaS product, upgrades are delivered on a regular basis without the need for continuous testing by the user base.

CONS

Occasionally, your product enhancement request can be lost among the hundreds of other customers using the product. It is best to team up with other customers to upvote your recommendations.

Reason for choosing YourMembership

overall value.

Reasons for switching to YourMembership

Cost, support effort