Get Connected has a clean and modern look, and it is easy for administrators to make updates, customize, and gather data. They offer training videos for all types of users and are quick to answer support questions.

To sign up for a volunteer activity you must have an account. As a volunteer management agency, this is actually a pro, but some users do not like creating an account.

Our experience was unbelievable actually. This is the only company who when you have a challenge they send you a personalized video showing you the process on your own site.

Get Connected is the best volunteer management software we have found with many features and options to do just about anything you need to do.

Not really a con. but the cost is a little more than some, but that is offset by the stellar customer service.

First, the platform is not at all geared towards raising money. I should have realized this because they do not heavily advertise this feature. However, the sales rep made it seem like it would be easy to add fundraising and convinced me it would work. Second, the platform is not quick and easy to get up and running. You have to complete HOURS of training that has to be scheduled weeks out in advance. This was also not revealed to me by the sales rep until after they got my money. So my attempt to get a platform up and running within a few days of the disaster turned into 6 weeks. Note, I completed all the training as soon as possible (I took the earliest class and did all the self-paced training) and this was still how long it took. Third, you need a full-time person to manage this platform. It is not something that will run seamlessly in the background. It is basically a database. So you need to have a dedicated person that is pretty tech savvy that is able to spend AT LEAST 20 hours a week managing your platform. Fourth, all the volunteer groups have to ALSO have a dedicated person that ALSO has to go through training! This was a huge turnoff to the civic groups that I pitched this platform to. Finally, after all of these issues, I contacted the company within 6 weeks and explained that this was not what I thought it would be. I asked for a refund. I was denied. They said they do not offer refunds. That meant I was out nearly $5,000 of my own money that I donated to the

Nothing. I liked what I saw in the demo. But what I actually got after the company had my money was very disappointing.

Amount of training required to use. Amount of time required to manage. Amount of admins required. Poor customer service.

Great customer service. Great product with an affordable price.

Our volunteers like that they can see it all and search through volunteer roles without having to log in with a profile. Once they see the value and are excited to volunteer, then they make an account. You can share direct links to volunteer roles and then share in emails and on social media. Roles that you want to first advertise to your experienced volunteers can be made "private" with you sharing the link with them directly. Then once they have selected their spots, open the opportunity to all by making it "public". There are so many ways to customize the roles you post (with shift times, with different amounts of volunteer slots) that it is easy to post roles.

If it could have been integrated to be part of a single sign on that would help our users.

Get Connected has been able to have a large hand in growing my volunteer base, everyone has a cell phone and likes using apps. Using a laptop or computer is not always the easiest method for people, having an app means consumers have it available at all times.

Get Connected makes it as easy as a finger click away for my volunteers to get connected, get involved, and spread the word.

I would like to see Galaxy Digital Qualifications to be able to be seen on the volunteer's side as well as on the administrator's side on the app like it does on the web browser. It would be nice if the app also sent out alerts for example if i post an Opportunity on Galaxy Digital it does alert their email but alerting them in the app of activity would be even better since many don't check their email often.