Get Connected Software

4.38 / 5 (65)

Our advisors have recommended this product 8 times in the last 30 days

About Get Connected

Used by thousands of organizations nationwide, Get Connected is a cloud-based volunteer management solution that provides organizations with the tools to manage every aspect of the volunteer process. Designed for nonprofits, schools, churches, and corporations of all sizes, Get Connected helps organizations improve volunteer engagement, organize teams and groups, and keep track of volunteer involvement. Key features include group and team management, personalized profiles, volunteer tracking and reporting, automated workflows, shift-based scheduling, push notifications, text and email messaging, and more.

Get Connected is designed to help organizations promote, manage, and report volunteer contributions. Volunteers can also specify their passio...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

65 Reviews of Get Connected

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(35)

35

4 stars

(21)

21

3 stars

(8)

8

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 65 results

July 2020

User Profile Picture

Heather from Rose City Rollers

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

Beautiful and flexible

Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good.

Pros

The capacity to really build community through the platform is awesome. It's easy to brand to look like everything else you're doing.

Cons

It's pretty pricey and there's a bit of a learning curve for sure.

Reasons for Choosing Get Connected

wide range of features and the ability to have opportunities that weren't shift based

Reasons for Switching to Get Connected

Wanted something that reflected our current century and made lives easier.

May 2021

Hillary from The University of Kansas Health System

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Galaxy Digital Review

I have had a great experience with Get Connected/Galaxy Digital overall. From setup to launch to using it every day now, it has been easy to work with the software and the people who help in customer support. I feel like I have a lot more time to deal with other parts of my job outside of volunteer management and data tracking because Galaxy has made it so much easier to manage those things.

Pros

I really love the ease of the software. I also really enjoy the customer support. They do a great job of quickly and completely answering any of my questions and fixing any issues that arise. One of my favorite features is the communication tool that allows me to send out e-mails to all volunteers very quickly as well as individual groups of volunteers. This used to take me so long to do and now it takes less than a couple of minutes.

Cons

I wish there was a feature to print address labels. We send out appreciation cards and invitations to events and Galaxy does not have a feature to create address labels based on users' info. This would be a great feature to have in the future!

Reasons for Switching to Get Connected

We made the switch because Volgistics was very outdated and also did not have great customer support. We need our software to do a lot more than Volgistics could ever offer and Galaxy was the perfect fit for the switch.

May 2021

CIndy from Yakima Union Gospel Mission

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

Effective at allowing us to vet volunteers

Get Connected allows us to vet volunteers before they serve on campus. We use the qualifications feature to determine who is allowed to serve on campus. We also use User Groups to assign private opportunities to certain volunteer categories.

Pros

I like the qualifications that allow us to vet volunteers before they serve in areas of our organization. I also like the User Group Feature and how it allows us to categorize volunteers and assign certain opportunities to them.

Cons

I do not believe the software is user-friendly or intuitive. I often have to ask many questions because some things are not clear at first glance.

Reasons for Switching to Get Connected

Mission Tracker did not allow us to vet volunteers, accurately track hours, or produce effective reports.

March 2021

Stacy from Community Food Bank of Southern Arizona

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2021

Recruit and coordinate help you need quickly

While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it).

Pros

We were able to recruit people VERY quickly to get the right amount of people to help in really dire situations throughout the last year. Some features we like: Scheduling features, qualifications, eBlasts, shifts, check-in/kiosk, automatic notifications, customization and look/feel of website, customer service that helps with brainstorming/finding solutions, the company's responsiveness/adaptability to feedback, Teams/group volunteering featuers, and features for grouping together volunteer opportunities (making it easier to run dynamic reporting, share certain types of opportunities with new volunteers, etc)

Cons

Not user friendly for older users/non-tech friendly folks; some features that we sought out DO exist, but not necessarily in the way we needed them to work; some reporting/filters seem counter-intuitive to working with the population system was built for (ex: very difficult to narrow down active, current volunteers based on how recently they "worked" or submitted hours); does require a LOT of training for both staff and volunteers

Reasons for Choosing Get Connected

Visually appealing, had more of the features we wanted, price point fit in budget

May 2021

Savanna from United Way of Southern Nevada

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

GET CONNECTED!!

Get Connected helps us bridge the gap between nonprofits and volunteers. It is bringing our community together to collaborate on how to make our community better and safer for all.

Pros

The product is very easy to use and is user friendly. There are so many helpful tools that many any situation seem possible. The features are awesome for the nonproducts as well as for the users (volunteers).

Cons

I don't think I dislike anything, as the team tries to make upgrades based on our feedback. I do want the calendar to sync to Outlook for Microsoft.

Reasons for Choosing Get Connected

The overall features and more bang for the dollar. We love using Get Connected by Galaxy Digital.