About VolunteerSpot


VolunteerSpot volunteer scheduling software provides online sign-up sheets and volunteer rostering, streamlines event organization and helps to increase turnout. With VolunteerSpot, event organizers can create sign-up forms and volunteer calendars. Volunteers are invited to join via a direct invitation or a link in a newsletter, website or social media post. Participants can sign up from any device without a password, and configure alerts and reminders to help them keep their commitments.

VolunteerSpot volunteer coordination tool is suited for organizations of any size. Three service plans are available: basic, premium and a special campus plan for K-12 schools. All account levels provide calendar sync, shift-swapping, contribution collection and more. Premium accounts include bonus features, such as custom branding, additional registration form fields and partner packages for state, regional and national organizations.

In addition to a full-featured mobile website, VolunteerSpot also offers a professional convenience app for iPhone and Android, and Clipboard, a virtual clipboard app for iPad.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

241 Reviews of VolunteerSpot

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(199)

4 stars

(39)

3 stars

(1)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 241 reviews

Do you use this product?Write a review

October 2017

Eric from Poway Unified School Disrict

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

They've been my #1 choice as a teacher for several years. Fast help response. Will use again!

Pros

I love the service and how it shows status in real time, and parents like the flexibility to rearrange appointments at will. The reminders are a very good thing, and I had zero unannounced no-shows at any appointment. The notification options for participants, being able to send a link in email AND post a button to my website was brilliant. I think I caught every parent I needed to see, and others clearly knew they had the option to meet with me if they wished.

Cons

I use the free service and am unlikely to purchase an upgrade at this time. (I only benefit your company in terms of eyeballs and awareness as my students families sign in, and as I recommend your site to other teaching colleagues.) In order for me to continue to be a devotee of SignUp.com, I need an easier and more obvious way to find the list of parents who signed up with the field that shows who their child is in my class. With today's blended families, parent last names are not an indicator of who their child is. As a middle school teacher with 100+ student on my rosters, I need a fast way to see who the adult is that has made the appointment, as well as who is the child they are coming to consult about. I bounced around your multiple list views and reports before contacting Help. Their response was very swift, (yay!), but the answer was not self-evident to me as a user: I needed to pull up a Check-In report, and there I would at last find the students names shows, as long as I checked the show extra fields box when requesting the report.
All told, I figured out the answer over the course of a couple of afternoons, but I admit I was getting frustrated. When I told this to SignUp customer service, the were back to me within minutes and expressed they would look into how to make it more intuitive in the future.
One can't beat their responsiveness!

August 2017

Mira from GotVolunteers.net

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

One of the best tools ever for volunteer coordinators!

As a volunteer coordinator working with hundreds of volunteers 15 to 20 times a year, I treat it as a multi-use tool - a worksheet, a roster, a plan and a summary or report post-event. It makes managing volunteers on paper so easy. At a glance, I can see how many more I need and for what task, day or event.

Pros

1) intuitive
2) it doesn't ask for a lot of unnecessary info from volunteers
3) it's quick and easy to sign up large groups
4) you can attach a volunteer waiver with the paid subscriptions
5) you have the ability to print out a roster, a check-in form or a summary

Cons

A minor fix - I would just like to see the ability to use a single email address to sign up multiple groups. For example, a coach who signed up her track team to volunteer, can also use the same email address to sign up her youth church group for the same event. Right now, the same coach needs to use two different email addresses to be able to do that.

December 2016

Paula from #1 Fan Volunteer Service Agency

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

I love SignUp.com because it helps our agency organize events and volunteers.

It give us a way to get reports for our events and help us give clear information to our volunteers. I understand the reason for changing the name. However, I like it when it was VolunteerSpot it helped my new volunteers find us easier.

Pros

How easy it is.

Cons

It is really nothing. I just did not like the name change from VolunteerSpot to SignUp. When it was VolunteerSpot it was easier for new volunteers to find us.

April 2017

Eric from 90.9fm KRCL - Listeners Community Radio of Utah

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

Really simple to use, both as a manager and from the volunteer side.

Pros

The ease of use. We have a wide range of volunteers with a wide range of computer skills. Everyone is able to sign up, and I have had nothing but positive feedback from our volunteers about SignUp.com. The automatic reminders are great, being able to fun reports with hours is really great for tracking volunteer hours. When I run into other volunteer managers looking for a new system, I always bring up SignUp.

Cons

I do wish it had volunteer profile pages. I know not having them is what makes it so easy to sign up, but as a manager I do wish I could gather some more info from our volunteers. Also if it could feed into our database, that would be nice. To be able to cross reference volunteers and donors would be great.

August 2018

Andrew from Kearns High / Granite School District

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Show Up Improvement

It has helped our Latinos in Action Program here at Kearns High tremendously! We do a lot of service projects, service activities, social and cultural activities as part of our class. Before, we would print out a sign Up sheet and pass it around the class. Students would only be able to sign up when they came to class and would forget they did. They would also have things come up and not tell me, which is infuriating. Our show up rate was very low and not very good. We'd get 20 people to sign up and only 5-6 show up. This past year, we switched to using Sign Up .com, and our show up rate has increased dramatically. Students can sign up when they see a new activity posted, get reminders and communicate if they can't make it anymore on their terms, which makes things so much easier for me as a teacher. I have encouraged all Latinos in Action Programs to use it! I highly recommend it!

Pros

It is easy to use and very user friendly. The links make it easy to use and for students to access.

Cons

Sometimes I would get cancellations but students did not cancel.

September 2017

Amanda from American Heart Association

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

We use it for our volunteer sign up for events!

It's quick, easy, detailed, and easy to share, access and edit. I am so thrilled to be able to use this software, it helps is tremendously when recruiting and setting up volunteers for our events.

Pros

We tend to have the same events every year so being able to copy then tweak the details the following week is amazing! The details, including dates, shift time, and descriptions do a great job of setting out volunteers up with all the info they will need pre-event. I like the export feature so I can go in a get all the details and set it up how I like in Excel.

Cons

We tried the updated version and we were unable to make the check in work for us for large groups - there was no easy way to edit if people brought more or less than the amount they said. I brought this to the attention of their Support Team and they were SO understanding and tried to give suggestions and be accommodating. They showed appreciation for the constructive criticism and stated they would work to improve this feature in the future.

December 2018

Boyd from Human Resources

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Great for HS Reunion Organizing!

I've also used SignUp.com to organize a professional luncheon, and our turnout was higher than ever -- we believe because of the ease of RSVP-ing and paying in just a matter of minutes. Will definitely recommend SignUp.com and use it again in the future, enthusiastically!

Pros

Setting up the RSVP and payment functions (through WePay) was straightforward and intuitive. While not specifically designed for this specific function (a high school class reunion), it worked spectacularly and not only helped people RSVP, but also commit with their payments and get automatic periodic reminders. It took the pain out of having to collect money in cash or checks, and eliminated the need to post "someone at the door" to collect, so that all of us could just enjoy the reunion when it arrived. Also the ability to generate the list of RSVPs (sign-ups) and share with others was terrific.

Cons

For us, gathering RSVPs but also collecting money, the process of going from one to the other could be improved as a few people signed up but didn't pay at first, and others paid at first but didn't "sign up." Once the organizer chooses to collect money, the system should self-configure to guide the end-user (who is signing up) to both sign up and then pay, to avoid having people do one part but not the other.

October 2018

Sue from Hollister Elementary School

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great Product

Pros

Had a great turn out at my parent conferences because SignUp automatically sent the invite to the parent's email address. They could sign up for one slot that fit their schedules so I did not have to send home a sign up list, have them choose three spots, and hope that I did not schedule another conference with on their selection. Signup sends an email reminder to all the families. All I had to do was set it up. No reminder notes to send home and no switching around conferences—easy peasy.

Cons

Sometimes it was hard to navigate between setting up the spots and checking who signed up. I wasn't always notified when a parent signed up, so I had to check it daily. This wasn't a big deal, but I had to make sure ALL of my parents had signed up. Also, not all parent have access to a computer, so they didn't check their email. However, I just called those parents and inserted their names so I could print out a complete schedule for the week of conferences.

March 2018

Najja E from Yield to the King Ministry

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

SignUp does the all the necessary work. It sends out reminders and notifications like an assistant!

Pros

I have a bank of volunteers with whom I work as a nonprofit organization. When a community outreach event comes up and I need to notify volunteers, then I go to SignUp. It's easy to set up, navigate and operate. I create the venue and notify the volunteers right away.

The volunteers can sign up by selecting which outreach event, location, and shift they want to volunteer for. Right at their disposal is a complete description of their responsibilities and duites. SignUp does all the work by reminding the volunteers of their assignment via email. As the Executive Director, I too get notification when someone signs up as a volunteer and the reminders that were sent. I can closely track all of the activity, know who has signed up and can opt to generate a sign-in sheet.

It's a great way to centralize the nonprofit community outreach activity. It provides one-stop shopping so volunteers can see what fits their fancy. I absolutely love it! It has decreased my admin time by at least one-third. It's like having an admin assistant to complete the work I don't have time to do!



Cons

Volunteers can't find the location/address of the event once they've signed up. It's there, but just appears to be buried and not as visible as it should be.

There are too many adds and it makes the page look busy.

March 2017

Gene from Hog County Amateur Radio Association

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Volunteering made simple

I have used Volunteer Spot / Signup.com now for two years and three different applications as I am the volunteer coordinator for all three. Signup allows our volunteers to check the calendar of events, select the date and time slot that works best for them and sign up, easy. The beauty of this program is that it then alerts me to the activities, when someone signs up and in some cases where they withdraw as well. I would highly recommend Signup.com to all volunteer coordinators or those who are managing volunteers. Thank you so much for also having a no charge version of this program for those of us who are doing small groups and nonprofits as well.

Pros

It makes being a volunteer organizer a lot easier.

Cons

None that I can think of.

November 2016

Linda from St. Pius X Women's Club

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Bazaar Shift Coordinator

Our church's bazaar runs for five days in the Fall (this includes 1 1/2 days of set-up and 3 1/2 days for the actual bazaar. For two year's I've organized the approximately 150 shift workers using your site and found it a breeze to use and tremendously helpful. Being notified if anyone cancelled helped a lot. Your email reminders a couple days before each worker's shift made my job so much easier. Your quick response to any questions I had was wonderful. The site is so easy for me to use and the shift workers loved it, too. Thanks.

Pros

Ease of use

Cons

Wish I could figure out how to go in and add a person's email address after they've signed themselves up but didn't give you that information. They miss out on your reminders if you don't have their email address and I'd like to know how to add it without having to delete their name and then re-enter it. If I delete their name to do that, then they will get an email from you saying that I deleted their shift and gave them a new assignment. This confuses the worker when they wonder why I deleted their shift. Is there a way for me to just add their email address without the worker receiving this notice?

November 2016

Linda from Friends of the Guelph Public Library Book Sale Committee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Another very satisfied SignUp.com User

I have been using this software for about 3 years now to organize the over 200 volunteers who manage our annual charitable event, a used book sale sponsored by the Friends of the Guelph Public Library. Although retired now (and volunteering!) I have worked with LOTS of software people in my nearly 30 years of IT work, and the SIGNUP support team are a notch way above the average in absolutely every way. They answer questions quickly. The FAQ's are actually helpful. The videos are sometimes all you need to understand a set-up issue. As well, they understand that most of the people who use their software are not made of money, and so are willing to allow some flexible payment adjustments if you cannot afford to "Drive the Cadillac" all year round. One thing that is very important is product consistency or improvement. This was a solid product when it was Volunteerspot, but it just keeps getting better. The transition to SignUp was completely seamless, no glitches at my end, and the new features that came along with the change to SignUp make this an excellent volunteer management tool. Do not hesitate to give this a try!

Pros

ease of set-up and use
flexibility of set-up options
reliability - no down time
communication "hooks" (messaging) that is built in
uploads of external contact lists very easy and error free

Cons

some of the reporting could be improved, and I am not thrilled that I have to pay the top price to be able to do cross-signup reports. Maybe someday that will become a standard feature.

April 2018

Kim from Bedford Public Schools

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

As a teacher I use this product to get parents to sign up for parent teacher conferences.

Pros

I especially like that reminders are sent out to parents. I no longer have parents forgetting to come to a conference. I also really like that parents can easily follow the link sent out without having to sign in to the site. My previous sign ups are also saved and this allows me to look back to see who signed up. Parents are also able to change their sign up times without me having to get involved. It is a super fair way do conference sign ups and it makes my life so much easier.

Cons

At this point I do not have anything that I do not like. Since I do not use the site all the time it takes me a few minutes each time to get used to things again. However, it is easy enough to figure out and I have not had any problems getting around the site and getting the job done that I need to do.
Thank you.

November 2018

Jenie from Morrisson-Reeves Library

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Organizing volunteers for Library Book Sale with ease

The product is easy to setup and our volunteers find it simple to use. We have been using this service for 3 years and have found it to be a BIG time saver. We shotgun out an email through sign-up.com to all of our registered volunteers. They can go the the sign-up area and choose which shifts they wish to volunteers. We have an active record of our volunteers spots that are filled and the volunteer receives a reminder email a few days before their volunteer shift. The biggest benefit is that I can clone previous events where we typically have the same need for volunteers. Simply change the dates for the event and all of the open shifts are automatically placed into the cloned event. WOW! Love this service!

Pros

The best thing about this product is that it is SO easy to use and setup. Our volunteers enjoy the ease of online sign-ups and the helpful reminders when their shift is near.

Cons

I love everything about the service. I have nothing negative to share.

November 2017

Keri from CUSD

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

SignUP is an EXCELLENT system for coming alongside a teacher to setup meeting and events.

TIME saved....many steps are bypassed on the teacher's part when using SignUp, so the relief of not having to send home hard copy letters requesting a parent to list their "top 3 dates available," then having to place parents into a schedule, resend a letter home to parents, etc.... So much TIME saved on teachers' parts. Thank you SignUp.com staff!!! You are so appreciated!

Pros

The task of scheduling my parent-teacher conferences was less challenging, and actually gave the parent "buy-in," holding the students' parents accountable to their own date and time choice, rather than the teacher assigning the parent "a date!" Also, the reminders sent out by SignUp to parents...great help!

Cons

The technology aspect allows the parent "an out" for attending with a simple "click " on a device, the parent can cancel, switch times, etc. My schedule seemed to change a few times in the '11th hour.'

November 2017

Therese from Northwestern School District

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Excellent site for organizing parent teacher conferences

Parent conferences had the highest attendance since I've been in the Middle School. Saved me a ton of time.

Pros

There are so many pros to this site, I probably will not be able to remember them all. Here are just a few: It gives parents more incentives to come to conferences as they can choose & change their times to their convenience. It uses modern ways of communication so that more parents are apt to use it as there is no pressure and it takes only a few seconds to sign up. It's basic version is free so that schools on a budget can use it. It is user friendly. It has excellent organization. It saves the organizer's time. Who ever designed it understands how to organize events as even the smallest details are covered, for example the sign ups can be locked, email reminders are sent, reports can be generated, other teachers can get live reports of who is coming. Can't think of any improvements. Made my life easier... ;)

June 2018

Linda from HHS Project Graduation

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Great Experience

I had all my information about the volunteers in one place. To be able to click a few buttons and send out a mass email was wonderful.

Pros

Thank you for creating this perfect way to communicate in the digital age we live in. Setting up the requests and having people sign up by attaching a link in an email was so easy and extremely helpful.
We started using the services last year and everything is executed perfectly.
To be able to send the group a quick note of thanks after the event and have everyones email addresses at the click of a button couldn't have been easier.
We will continue to use for any and all events we need help with.

Cons

Nothing. We have used SignUp for volunteers and donations over the last 2 years.
Everyone has responded well and the software has been very user friendly.

September 2018

Claire from Gorman Heritage Farm

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Very Easy to Use

SignUp.com has eased the process that I used to manage large events needing many volunteers doing different jobs with Excel spreadsheets... volunteers changing shifts, emailing me with every change or question. It was so time consuming. Now I can send out all the openings, with details on each shift and people can make their own selections and changes if they want. I am more efficient and able to reach more people with the sign-up link. I can post the signup link in lots of places and everyone can access it. It is just terrific.

Pros

It is easy to use and allows me to add volunteer jobs, add shifts along with writing separate descriptions. It is easy to add to, easy to make changes, run reports and sends reminders to participants along with emails to me about changes and final names for the event. It is great.

Cons

When I receive the emails, there are ads on the letters. But I understand that it is necessary, especially as it is free to us! As a non-profit with $0 budget for this, I am grateful for this tool.

December 2018

Karen from St. John & St. Charles Parish

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

A Walk with Jesse

Using this software was an extremely positive experience. I have nothing but praise for the software and the people who manage it. We found a small glitch in the confirmation before our registration opened and emailed tech support. We had an answer and resolution within 2 hours even though the tech request was sent at 5:30 pm! The tech support is amazing! Quick to respond, clear in their resolution and super polite. I would highly recommend this site to anyone!

Pros

This software was very easy to use, even for our complicated schedule of journeys per day. Confirmations and reminders went out without a glitch and our attendance was wonderful. We even used it to request food donations to feed our volunteers during the presentations. For a small church with no budget, the cost to use this software was a God send!

Cons

I have absolutely nothing negative to say. This is a terrific resource! Using this site made managing the sign ups very easy and there was no need for me to keep track of confirmations and reminders. Even printing out the registrations was simple to do. This site is truly amazing!

May 2018

Luis from The Rock Church

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

We utilize Sign Up for volunteers to schedule themselves for events.

Pros

Sign zip is great. The ability to publish a calendar and allow them to sign up for events that they are available for. You're able to create shifts and give them information in regards to the event. We love the abilities to automatically send out reminders to all those who sign up. Sign up truly makes it easy to schedule volunteers. Volunteer can also leave comments to ask questions. Overall Sign up is a great asset to any organization who utilizes volunteers.

Cons

I cannot think of any cons of this software. It has truly streamlined our volunteer process and makes their experience easy and friendly. They have enjoyed the ability to plan ahead and feel honored in the process.