SignUp.com Software

SignUp.com Software

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About SignUp.com

SignUp.com is an online volunteer management solution that helps non-profit organizations streamline employee scheduling, event planning and fundraising operations on a unified platform. It enables employees to manage volunteer records, send event invitations to stakeholders via email or SMS and receive confirmation notifications in real-time. SignUp.com offers a variety of features such as engagement analytics, reporting, data synchronization, custom workflows, calendar management, reminders, custom fields and more. Event organizers can use mobile applications to view or edit participants’ contact information, assign tasks to team members and generate customizable reports using Android and iOS devices. SignUp.com facilitates integration with an online payment...

SignUp.com Pricing

It is also available at $24.99/mo and $49.99/mo with additional features.

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Available

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2021 Food Bank Volunteers SignUp

SignUp.com User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 343 reviews

Ben

Company size: 2 - 10 employees

Time used: Free Trial

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2021

Excellent in all respects!

User Profile

Najja E

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

SignUp does the all the necessary work. It sends out reminders and notifications like an assistant!

Pros

I have a bank of volunteers with whom I work as a nonprofit organization. When a community outreach event comes up and I need to notify volunteers, then I go to SignUp. It's easy to set up, navigate and operate. I create the venue and notify the volunteers right away. The volunteers can sign up by selecting which outreach event, location, and shift they want to volunteer for. Right at their disposal is a complete description of their responsibilities and duites. SignUp does all the work by reminding the volunteers of their assignment via email. As the Executive Director, I too get notification when someone signs up as a volunteer and the reminders that were sent. I can closely track all of the activity, know who has signed up and can opt to generate a sign-in sheet. It's a great way to centralize the nonprofit community outreach activity. It provides one-stop shopping so volunteers can see what fits their fancy. I absolutely love it! It has decreased my admin time by at least one-third. It's like having an admin assistant to complete the work I don't have time to do!

Cons

Volunteers can't find the location/address of the event once they've signed up. It's there, but just appears to be buried and not as visible as it should be. There are too many adds and it makes the page look busy.

Kimberly

Company size: 10,000+ employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Perfect for Non Profits

This is the second year that we have utilized SignUp.com for our fund raiser gift wrap booth and it saves me the administrator so much time and energy as it is easy to use and easy to create. Our nontechnical members can use it and we are able to have instant, accurate information.

Pros

This software was easy to navigate as an administrator in developing the project, and extremely easy to use for our members - including those that have limited computer skills. It easily shows availability, provides reporting and updates immediately.

Cons

Still trying to get it to function on my cell phone for on the go updates. Would love an app for android.

Reasons for choosing SignUp.com

Ease of use, options, reports, and user friendly.

Reasons for switching to SignUp.com

Ease of use and ability to have instant updates - no more fighting over time slots.

Pam

Company size: 11-50 employees

Industry: Libraries

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Functionality

out of 5

May 2022

Great Product for My Mental Health

I will definitely use this in the future for any volunteer sign ups I do!

Pros

The software made my life so better when it came to scheduling volunteers for our bi-annual book sale. In the past the volunteers would call or email asking what shifts were available, then they'd have to call me back based on the available slots. This software made scheduling SO much easier. Volunteers also liked being able to see the shifts and ability to cancel or change their slots.

Cons

Putting in the shifts for the first time was a bit difficult, but when I realized how it worked, easy peasy.

Response from SignUp.com

Pam, thank you for taking the time to leave a review for SignUp! We're thrilled to hear that our software is benefiting your mental health by making volunteer management easier on you. We're also happy that you figured out how to add shifts to your SignUps despite the initial hiccup. If you do run into a question that you're unable to figure out, please reach out to support@signup.com for a quick reply and solution. (We pride ourselves on our amazing support team.) Thanks again! Tara M. SignUp Marketing Manager

Replied June 2022

User Profile

Kim

Verified reviewer

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Functionality

out of 5

September 2019

Another Software to Get People to Sign Up for stuff

Used Sign Up for alot of stuff until I discovered Sign Up Genius. Sign Up doesn't have the bells and whistles, including collecting payment, like Sign Up Genius does. Sign Up would be great for the most simplistic of sign up lists; nothing to big or with too many selections/options to pick from. Wish the website site had more of a design. It's rather blank looking with just words,, not very appealing. But the functionality ultimately does what it says it will do (and for FREE) which is good all around.

Pros

You can easily transfer an event from one person to another person to be the owner of.

Cons

It doesn't have many special features and setting up repeating items is not as simple as it could be

Response from SignUp.com

Hi Kim - Thanks for being a leader at your school and for taking the time to share your feedback, For clarification, SignUp does allow you to collect funds on the site, and we know how important budgets are so we only pass on the processing fee and don't charge fees ourselves (unlike SignUp Genius charges.). I'm sorry we didn't make it more obvious, but we absolutely do offer a near-instant way to schedule a series of appointment spots - like for parent-teacher conferences, and to set up repeating schedules. Please click Help at the top of the site to learn how or to contact our support team. Since most parents (80%+) will be signing up on smartphones, our screens are designed and tested for clarity and user success. I hope you'll give us a try again in the future.

Replied October 2019

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