VolunteerLocal Software

VolunteerLocal Software

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FrontRunners 2020

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About VolunteerLocal

VolunteerLocal is a cloud-based volunteer scheduling solution that helps users organize, manage and communicate with volunteers. Key features include real-time reporting, volunteer data collection and onsite check-in. VolunteerLocal helps users recruit volunteers online using a self-scheduling interface. It also helps users contact volunteers in order to update them about upcoming events. Custom registration forms for volunteers are included. The real-time reporting feature helps users review jobs and shifts that have been created. This report allows users to re-assign, blacklist or delete volunteers. Administrators can modify security settings to granting role-based access to employees. VolunteerLocal’s credit card integration, so users can charge application...

VolunteerLocal Pricing

Our volunteer scheduling and management software comes in three different plan types to fit the needs of the wide range of organizations we serve. We offer per-event pricing for festivals/events/races and annual pricing for program-based organizations such as a nonprofit. Sign up for a free trial without any financial commitment - no credit card info required.

Starting price: 

$200.00 per year

Free trial: 

Not Available

Free version: 

Not Available

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VolunteerLocal User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 130 reviews

Abhishek

Company size: 5,001 - 10,000 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2022

VolunteerLocal is fantastic

User Profile

Jana

Verified reviewer

Company size: 51-200 employees

Industry: Individual & Family Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

Great service

VolunteerLocal has been an invaluable service for Youth Emergency Services & Shelter (YESS) and our annual special event, the YESS Duck Derby. The site is incredibly easy to use and the communication features make it easy to share shift updates and last-minute details to volunteers all in one place. I highly recommend VolunteerLocal for anyone managing an event that utilizes volunteers.

Pros

I love the ease of use, both from the administrative side as well as the general user.

Cons

There can be some clumsiness if you choose to only confirm a volunteer once they have clicked a link in an email to confirm. In the interim the shift does not appear to be filled, so you can end up overfilling a shift pretty easily. It would be nice if it could place a "hold" on the shift for maybe 24 hours or some set amount of time. There is a simple solution to this, though, which is just to change your settings so that the shift is automatically confirmed.

Mohammed

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2021

The self-service portal is so easy to use, and fits perfectly into the spirit of volunteering

VolunteerLocal makes it possible for us to organize large numbers of people to participate in our programs in the shortest possible time. Because it allows applicants to broadcast their participation directly from the application to their social media pages, we are able to multiply our reach quite efficiently without any additional marketing costs. And the best part of all is that, volunteers can be given an option to contribute and make donations to the cause during registration or after they have completed their service. A win win for all!!

Pros

Most volunteers are simply looking for a way to give back to the community. And what is great about VolunteerLocal is that there is an integrated payment processing platform that allows volunteers to give more than just their time. And because it is presented as an auxiliary and optional feature, volunteers neither feel pressured to donate nor have to struggle to give if they want to.

Cons

The reporting and analytics features are quite inadequate. And there should be an easily composed dashboard for quick progress updates to enable coordinators better update themselves with the state of affairs in real time.

Reasons for choosing VolunteerLocal

VolunteerLocal offers much more comprehensive support for self-service by applicants.

Lesley

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Great Asset to those who manage volunteers

The customer support for this company is out of this world. [SENSITIVE CONTENT] has gone above and beyond to help make this process possible for us.

Pros

I can integrate messages to go out to volunteers without having to remember to do it. I have 5 different message that go out within a certain time frame and once it's set up I never have to do it again.

Cons

Nothing as of right now. I've only been using the system for 4 months so I feel I'm still learning and asking questions.

Jennifer

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
3

Customer support

out of 5

April 2016

Great service to many organizations!

I like the ability to look at the dashboard and see where numbers are at whenever I would like in real time. I think that in the communication program, it should list names along with email addresses when you select who will be receiving information. If I have to log out of the communication area to look this information up, I lose where I am at and have to start over again. Not particularly convenient. Also, there should be a way for us as administrators to print name tags for volunteers for specific jobs. With larger events this is very necessary and requires us to export the information and somehow figure out how to integrate with our own database. Mostly user friendly but with the expense of a paid program I think it should be a bit more sophisticated.

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