We use VolunteerLocal to sign up volunteers for all our Rose Parade committees, and it allows me to grant permission to the committee leader to reach out to their specific volunteers, which is really great because it gives them some ownership and frees up my time for other projects. I've used it for 5 years now and it fits our needs perfectly.

So many things: ability to communicate to all volunteers by job or shift, and to provide that capability to sub-users flexibility with the registration page, can be sorted by date or by job ability to add specific details for each job or shift

I can't think of anything that frustrates me, and they are so responsive when I have a question or suggestion.

Good customer service and quick response. Easy to understand directions but without that I would have given up on using this option for our event to raise money for food banks.

The customer service was great, otherwise would not have been successful in setting up

Delete options were not very visable. Navigating the system to find what I needed or get back to the right page was not easily labeled. As of now, I cannot see who signed up to volunteer, just that the slots are filled.

I like the ability to look at the dashboard and see where numbers are at whenever I would like in real time. I think that in the communication program, it should list names along with email addresses when you select who will be receiving information. If I have to log out of the communication area to look this information up, I lose where I am at and have to start over again. Not particularly convenient. Also, there should be a way for us as administrators to print name tags for volunteers for specific jobs. With larger events this is very necessary and requires us to export the information and somehow figure out how to integrate with our own database. Mostly user friendly but with the expense of a paid program I think it should be a bit more sophisticated.

While onboarding and learning how this software works has had a bit of a learning curve I have to say that the ease of scheduling with our onboarding representative, [sensitive content hidden], and his responsiveness to my many questions have been outstanding. I am impressed with his knowledge of the product, his kindness, and willingness to help with whatever I've needed. I feel like our organization is truly supported.

The features of this software make it possible to customize the user experience to however you need it and that makes it so versatile.

I really wish there was a "preview" feature of your sign up as your setting it up. Being unsure of what each setting does makes it difficult to understand how those settings will effect the final outer appearance.