ClubRunner Software

ClubRunner Software

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About ClubRunner

ClubRunner is a cloud-based membership management solution for nonprofits, boards, service clubs, associations and chambers of all sizes. Key features include a website designer, member directories, reports, emails, e-bulletin, contact management and event calendar. ClubRunner’s content management system enables users to design and customize their websites without any need for coding. Users can create different sections, choose from multiple themes, customize banners and footers, integrate with social media and upload images, videos and flash content. The member directory stores details in profiles, including contact information, addresses, mailing addresses and more. ClubRunner's advanced reporting allows users to build and customize their own reports by choo...

ClubRunner Pricing

It is also available at $24.50/mo with additional features.

Starting price: 

$18.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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ClubRunner User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 148 reviews

Michael

Verified reviewer

Company size: 10,000+ employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2022

Easy to use

Pros

I love how easy it is to manage the public image of your club. It allows for great flexibility with templates and styles, whilst keeping simplicity and consistency across your web and bulletin platforms. The management of member information is integrated with Rotary International, and allows for easy communication across the District because contact details are automatically maintained. This is also available via the ClubRunner Mobile App.

Cons

I'd love to see access to Club Documents via the mobile app. Currently, it's only limited to the Stories List. Also, please consider a different architecture when pushing data to the mobile app. It takes too long to sync with online data when starting up. It's great once it's been synced though.

David

Company size: 11-50 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2017

ClubRunner-Every Club Should have One!

I have now been using ClubRunner at Club and District level for four years and rate it as well above average. It is a very good, cost effective, software designed with a clear understanding of Rotary and capable of application world wide. For the beginner and regular users help is never very far away (videos, FAQ's etc and an outstanding Customer service team). If it's used properly, ClubRunner can streamline Club and District administration and eliminate double handling through the ability to seamlessly integrate with My Rotary (rotary.org). My own experience (and that of others) is that it takes a while to get comfortable with the software and to understand how powerful and far reaching it is. But I think that this is mostly due to a lack of exposure to computing rather than a high degree of difficulty in using the software. Of course there's always room for improvement especially with the Event management, eCommerce and Meeting Responsibilities modules, but my impression is that the creators are well aware of and accept this reality and are committed to constant improvement. Every Club should have one!

Pros

Well designed, well targeted, cost effective, world wide application and integrated with rotary.org.

Cons

Event management, eCommerce and Meeting Responsibility modules let the software down

David

Company size: 11-50 employees

Industry: Civic & Social Organization

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

March 2019

ClubRunner for Rotary

We use Clubrunner for a CRM, administrative reporting, and our website host. Overall, it needs improvements, but has helped bring Rotary Clubs into the Internet Age.

Pros

ClubRunner is useful as a website, CRM, accounting system, email delivery, and one-stop-shop for my Rotary Club's administrative needs. It also synchronizes with Rotary International and puts all the thousands of clubs on one format.

Cons

The administrative interface is not user friendly. SO. MUCH. TEXT. I experienced the Internet in the 90's and early 2000's, so I can navigate it. For our older members for whom Facebook and news sites are their primary Internet usage, the administrative tools and membership tools are pages full of clutter. The web development tools are more difficult to use than other design softwares such as Squarespace or Wix.

Anders

Company size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Focus on Communication

Pros

ClubRunner is rather quick to set up in a district as well as in a club. There are many possibilities to use stories and events to communicate in different channels: website, bulletins, in the mobile app, also share to social media, driving traffic to the Club or District website. The website editing is very flexible and has an excellent interaction with content workflow, where the content may be produced by many editors among Club and District Officers.

Cons

There are some new "Beta" modules long overdue for their last adjustments and retiring of the old modules.

Reasons for switching to ClubRunner

We needed to enhance the visibility of our district and Rotary Clubs, both to our members and in our communities.

Linda

Industry: Research

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2017

A terrific tool !

We have been with Clubrunner since 2010 in its early days with Rotary clubs. The Clubrunner team has been incredibly responsive to Rotary clubs worldwide to adapt their software to meet our needs. We have seen a tremendous enhancement in the software over the years. Two of us began working with the product with little to no experience and have, with the new software, been able to develop a professional looking website that is interesting and engaging to those both within the Rotary community but also to those outside of Rotary. What a great marketing tool for clubs. We find the online tutorials are very helpful especially for new members learning how the site works. Keep up the great work!.

Pros

How easy it makes clubs look like they are great at web design. The availability of images and tools that are common in Rotary worldwide.

Cons

There is so much to learn about ClubRunner that as a volunteer you feel sometimes that you have simply touched the tip of the iceberg of its capacity. But the flip side is you can get something posted with relative ease with little understanding of how you did it ;-)

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