Buildium

RATING:

4.5

(1996)

About Buildium

Buildium is a cloud-based property management software that enables managers of residential and association properties to take control of every aspect of their business, whether in the office or fully remote, including online rent & payments, vacancy management, maintenance cycles, and accounting. Buildium streamlines the rent cycle with features like tenant and lease tracking, full general ledger accounting, automated rent and fee reminders and on-demand reports. For the property owner, rent collection can be automated; and propertymanagers can receive online payments via Buildium’s tenant portal. Management of the vacancy cycle begins with syndicating vacancies to Buildium’s listing partners (Zillow, Trulia and Craigslist, etc) as well as Buildium’s own free mar...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Buildium Pricing

Plans start at just $50/month.

Starting price: 

$55.00 per month

Free trial: 

Available

Free version: 

Not Available

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Buildium Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Buildium

1 - 5 of 1,992 Reviews

Anonymous

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

The Best PM Software Solution

User Profile

Rick

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

We deferred the decision to adopt Buildium for 10 years too long

Our biggest challenge was gathering all of our data as it was stored in numerous systems. Buildium's deployment staff was excellent in helping us to get off the ground. We were live within 30 days of starting and have continued to add functionality throughout the year.

PROS

We have been live for just over a year now. We use the applications, electronic rent collection (epay), accounting, Resident Center, and task tracking (maintenance) features of Buildium. Their automation has saved us so much time and money.

CONS

Wishlist rather than cons as the system is very good: 1) multiple applications would be good based on the type of property rather than being limited to just 1 application, 2) the ability to move a tenant out and move a new tenant in on the same day, 3) better tenant communications (emailing and messaging) above and beyond what is built-in, we adopted Follow-up Boss for this, 4) API should be open to Zapier

Reason for choosing Buildium

It was the best fit

Reasons for switching to Buildium

We were so fragmented, although we still kept Rentec Direct for Off Market Listings

Tony

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Poor Website

Software it great, easy to use and navigate. Website is not great and limited in customizing or changing.

PROS

Easy of use from the user end. What I like about the company is the always are trying to improve in areas that need it.

CONS

I don't like the website. It looks old and not professional. Other software companies allow the use the ability to have a website made for them for a cost and buildium does not. As my company has grown it would be nice to show how we are professional and a good management company with a modern more professional website.

Reason for choosing Buildium

At the time cost. I was ok not having a good website at the time cause we needed better software. But the competition offer better looking websites even at that time.

Reasons for switching to Buildium

Payments online, user login for remote locations not just office.

Vendor Response

Thanks for such a thorough and thoughtful review! We love to see that you are finding the software easy to both use and navigate. Did you know that our new Buildium Marketplace now has an integration with goodjuju, a service that can build you a modern website complete with SEO optimization, mobile-ready designs, and more? To learn more about goodjuju as well as many other partnerships, sign into your Buildium account and go to Integrations > Marketplace. Hope that helps! - Charlie

Replied January 2023

David

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Buildium has been terrific

Buildium has simplified our accounting system dramatically. Easy to enter information, easy to find information. Terrific. Tenant portal has also been a significant tool for us and for our tenants.

PROS

1. Tenant portal simplifies maintenance requests dramatically. Easy to use for tenants. Eliminates direct phones calls/emails/texts to owners and staff. Maintains records of all maintenance requests. Simplifies assignment of work orders to contractors. Overall a significant impact on increased productivity and increased tenant satisfaction.

CONS

Would be nice to have a search feature that would allow me to search for a transaction using a keyword or dollar amount. Would be good to allow larger attachments than 1 MB for invoices.

Vendor Response

Thanks for your thoughtful review, David. It's great to see how Resident Center has been such a helpful aspect of the software. You also offer up some good suggestions to improve the search feature. Have you submitted these through the "Suggest a feature" page in your Help & Support menu? That's the best way to get your idea in front of the best possible teams. - Charlie

Replied October 2023

Frenando

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2023

Buidium - Good for small properties. Bad as you scale

PROS

Easy/simple to get started with. Cheap for small userse

CONS

Does not scale well as you grow Some features have been removed after merge with realpage

Vendor Response

Hi Frenando, Thanks for your review. Could you provide more info about what features you're looking for? Perhaps they've been renamed, because we have all the same features available that were in the software prior to the Realpage acquisition. I'd like to help you out with this. Thanks again, Charlie

Replied November 2023