--- title: "Buildium Software Reviews, Demo & Pricing - 2026" description: "Review of Buildium Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/buildium-property-manager-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / Buildium Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/buildium-property-manager-profile/alternatives/) # Buildium Review From $65-$420/month Free trial 4 plans Wondering if Buildium is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Buildium 4.5 [(2236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) FrontRunner 2026 Pricing Starting at $65.00 usage based per month ### About Buildium Buildium is a cloud-based property management solution designed to streamline the unique tasks of property managers and real estate professionals. Its cloud-based platform offers a comprehensive suite of tools to help users take control of their business. Key features of Buildium include purpose-built property accounting software, an online payment platform to get paid faster, maintenance request management, 1099 e-filing capabilities, a resident portal for delivering an exceptional tenant experience, rental listing syndication, tenant screening, a free property management website, online leasing and an ever-expanding ecosystem of integrated property management apps. Additionally, it provides business performance insights, data security and award-winning customer support and onboarding. Buildium streamlines property management operations with its comprehensive suite of tools. The Resident Center enhances tenant communication by centralizing maintenance requests and online payments using a mobile-responsive interface. For property owners, the Owner Portal offers easy access to financial reports and insights on-the-go. Maintenance workflows are efficiently managed through Buildium,... with features for assigning work orders to vendors and managing billing. Additionally, the integration with HappyCo allows for direct mobile device property inspections, making the process straightforward and efficient. Buildium supports the leasing process with tools that streamlines thorough tenant background checks, including criminal, credit and eviction histories, ensuring reliable tenant selection. Additionally, Buildium's eSignature feature streamlines the leasing process by enabling digital signatures from any device, significantly speeding up agreement completions.  For financial management, Buildium provides secure bank account handling, efficient rent collection, and insightful financial reporting. The platform simplifies transaction processes like rent and fee payments and includes capabilities for retail cash payments and vendor settlements. Additionally, during tax season, its 1099 e-Filing feature offers an online solution for tax document management, promoting efficient tax handling. Buildium aids in marketing and business growth with tools designed for visibility and analysis. It offers a customizable, professional website for showcasing rental properties and building brand presence. Additionally, analytics enable data-driven decision-making, while its open API facility allows integration with other business applications, extending operational efficiencies. Wondering if Buildium is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. ## Buildium User Interface ## Popular Buildium Alternatives Main Product Buildium 4.5 [(2236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.36Value for money - 4.43Customer support - 4.27Functionality Pricing Starting at $65.00 per month Get Price Alternative Product [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/) 4.8 [(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.68Value for money - 4.83Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) 4.2 [(337)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.19Value for money - 4.19Customer support - 4.07Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(659)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.61Value for money - 4.73Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Innago](https://www.softwareadvice.com/property/innago-profile/) 4.9 [(539)](https://www.softwareadvice.com/property/innago-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.95Value for money - 4.87Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/) 4.6 [(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.44Customer support - 4.57Functionality Pricing Available upon request Get Price ## Buildium Pros and Cons We analyzed 2,236 verified reviews for Buildium to find out what actual users really think. Select to learn more Intuitive And Accessible Interface Buildium is widely recognized for its user-friendly design and straightforward navigation. Users find it easy to learn, set up, and manage daily tasks, even without prior experience. The platform helps keep information organized and accessible, making property management simpler for teams of all sizes. Responsive And Knowledgeable Support Buildium's customer support is consistently praised for being responsive, knowledgeable, and easy to reach. Users appreciate quick issue resolution, friendly staff, and helpful training resources. The support team listens to feedback and provides clear guidance, making it easier to navigate challenges and improve the overall experience. Streamlined Tenant Interactions Managing tenants is more efficient with Buildium, thanks to features like online payment portals, maintenance request tracking, and clear communication tools. Both managers and tenants benefit from easy access to account information, automated reminders, and the ability to handle applications and leases digitally, saving time and improving transparency. Payment Setup And Fees Issues Setting up and managing payments in Buildium is often slow and confusing, with frequent complaints about approval delays, unclear fee structures, and limited support. Users struggle with bill pay workflows, credit card processing, and applying payments to specific invoices, while transaction fees can add up quickly for smaller operations. Complex And Limited Accounting Tools Accounting functions in Buildium are often described as confusing, overly complex, and lacking key features. Users report difficulties with financial reporting, tracking expenses, and integrating with other accounting systems. Manual processes and unclear interfaces add to the challenge, especially for those without accounting backgrounds. Rent Collection Lacks Flexibility Rent collection in Buildium can be cumbersome, with issues around handling prepaid rent, generating legal notices, and associating payments with specific months. Users find the process less intuitive for smaller portfolios or non-apartment rentals, and some report slow payment reversals and limited customization for unique rental scenarios. ## Buildium Pricing and Plans Buildium has four plans. Essential is $65.00/mo billed monthly. Growth is $202.00/mo billed monthly. Premium is $420.00/mo billed monthly. Custom is custom-priced. Free trial Essential $65.00 usage based, per month Up to 20 units. For further units, pricing will vary and is suitable for businesses managing up to 150 units.… Essential plan includes: - Accounting - Maintenance - Tasks - Violations - Resident & Board Member Communications - Online Portals - Free Marketing Website - Tenant Screening - Online Payments - Standard Reports - Batched Reports - Ticket Support Growth $202.00 usage based, per month Up to 50 units. For further units, pricing will vary and is suitable for businesses managing up to 20000 units.… Growth plan includes: - Ticket Support - Online Portals - Free Marketing Website - Property Inspections - Performance Analytics and Insights - Business Analytics and Insights - Live Phone Support - Customized Reports - Batched Reports - Reporting Automation - Two-Way Email Communications Premium $420.00 usage based, per month Up to 150 units. For further units, pricing will vary and is suitable for businesses managing up to 20000 units.… Premium plan includes: - Standard Reports - Open API - Custom Fields Custom Custom Quote Available For businesses managing Community Associations or a portfolio of over 5,000 units. No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Buildium pricing compare to alternatives? Buildium's starting price is $65.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Buildium4.5[(2,236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) | $65.00 /mo | Available | Not available | 4.4 | | [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)4.8[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.7 | | [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/)4.2[(337)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/) | $1.00 /mo | Not available | Not available | 4.2 | | [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)4.6[(659)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Innago](https://www.softwareadvice.com/property/innago-profile/)4.9[(539)](https://www.softwareadvice.com/property/innago-profile/reviews/) | Free | Not available | Available | 5.0 | Buildium4.5[(2,236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) * * * Starting price $65.00 /mo Free trial Available Free version Not available Value For Money 4.4 - [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)4.8[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.7 - [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/)4.2[(337)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/) * * * Starting price $1.00 /mo Free trial Not available Free version Not available Value For Money 4.2 - [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)4.6[(659)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Innago](https://www.softwareadvice.com/property/innago-profile/)4.9[(539)](https://www.softwareadvice.com/property/innago-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 5.0 ## Buildium Features - Popular features found in Property Management Commercial Properties Communication Management Contact Management Document Management For Residential Listing Management Online Payments Rent Collection Rent Tracking Tax Management Tenant Tracking Work Order Management - More features of Buildium Accounting Accounting Integration Accounts Payable Activity Dashboard Activity Tracking Alerts/Notifications Analytics API Application Management Audit Management Audit Trail Background Screening Bank Reconciliation Billing & Invoicing Client Portal Commercial Leases Commercial Property Management Committee Management Contact Database Credit Card Processing Credit Check CRM Customer Database Dashboard Data Import/Export Digital Signature Document Storage Dues Management Electronic Payments Email Templates Event Management Expense Tracking Fee Collection File Management Financial Management Financial Reporting For Real Estate General Ledger Guest Tracking HOA Violation Enforcement Housekeeping Management Inspection Management Insurance Management Late Fee Calculation Lead Management Lease Management Lease Origination Lease Tracking Maintenance Management Maintenance Scheduling Member Communication Member Communities Member Database Member Directory Member Portal Membership Management Mobile Access Mobile App Occupancy Management Owner Portal Parking Management Payment Processing Portfolio Management Property Database Property Management Real-Time Notifications Real-Time Reporting Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Residential Leases Residential Properties Scheduling Self Service Portal SMS Messaging Task Management Template Management Tenant Management Tenant Portal Tenant Screening Third-Party Integrations Transaction History Transaction Monitoring Trust Accounting User Management Vacancy Management Vehicle Management Vendor Management Visitor Management Website Integration ## Buildium Integrations Happy Property Integration rated 4.0 from 41 reviews Dropbox Sign Integration rated 4.5 from 17 reviews Zillow Rental Manager Integration rated 4.0 from 12 reviews Zumper Integration rated undefined from -1 review Apartments.com Rental Manager Integration rated undefined from -1 review ## Buildium User Reviews ## Buildium customer ratings - Overall rating: 4.5/5 - Total reviews: 2,236 ### Rating distribution - 5 stars: 1,418 reviews (63%) - 4 stars: 633 reviews (28%) - 3 stars: 112 reviews (5%) - 2 stars: 27 reviews (1%) - 1 star: 46 reviews (2%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.4/5 - Customer support: 4.4/5 - Functionality: 4.3/5 --- ### Solid for 50–500 Doors — But Budget for the Real Cost, Not the Advertised Price - Overall rating: 4/5 - Reviewer: Alex Z. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered As a property management marketing consultant working with PM companies across the U.S., I have evaluated Buildium for dozens of clients and recommended it as the starting platform for portfolios between 50 and 500 doors. It delivers on its core promise — reliable software that non-technical teams can learn quickly. The main watch-out is the transaction fee structure, which adds 30–50% above the advertised subscription price at typical operating volume. For a full 2026 pricing breakdown — including what a 100-door portfolio actually pays month over month on each plan — see our operator-authored analysis at: clearleaddigital.com/blog/buildium-review #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Buildium's resident and owner portals are genuinely excellent — clean, accessible, and something clients comment on positively. Setup is fast; most teams are operational within days. The flat-rate pricing structure makes budgeting easier than per-unit models like AppFolio. Accounting handles rent collection, bank reconciliation, and owner distributions cleanly for day-to-day operations. HOA and community association support alongside residential is a real differentiator. Integration ecosystem is the most extensive of any mid-market PM platform, including Tenant Turner, HappyCo, and Dropbox Sign. #### Cons The advertised base prices do not reflect actual monthly cost. On the Essential plan ($62/month), incoming EFT transaction fees run $2.35 per payment — for a 100-door portfolio collecting rent monthly, that is $235/month in transaction fees on top of the subscription. Buildium has raised fees multiple times since RealPage acquired the platform in 2019. Budget $300–400/month for 100 doors on Growth (not the $192 headline price) when you model the real cost. Reporting customization is limited compared to Rent Manager. Open API access requires the Premium plan. --- ### Honest review - Condominium Managment - Overall rating: 5/5 - Reviewer: Ally N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the blood sweat and tears we put into getting the system up and running has been rewarding. We set up recurring tasks for condos and adding/removing staff has been great too. The recurring task program has been a life saver and the email/communication options are fabulous! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PAyment processing once set up is smooth, the interface is really friendly, and the task managment system makes me feel more confident that items aren't being missed. We have also had a lot of success with the customer support team being available and also knowledgeable for quick questions. #### Cons On boarding was 100% done by our admin team, it doubled everyones work load for about 4 months and was really stressful. Both Yardi and Condo Control offer onboarding teams to help and this was not an option at Buildium, even after begging. We are a small business and with only 4 staff to onboard a full portfolio (over 45 buildings), the onboarding was pretty stressful. This included creating our own chart of accounts, adding every unit adn the corresponding information (owner, tenant, phone number, email, banking information, absent address, monthly fee, etc), adding every vendor, transferring trial balances (dangerous as we are small and only have a bookkeeper and not an accountant).. Many of our financial statements needed editing and indepth review during transition to ensure they were correct.. In addition to that, their is very little ability to customize the software. In Canada we use the words Strata or Condominium ... but everything is the program is "Association" and many of the verbage in reporting is also "association" which is confusing for clients. The reports are very boiler plate and require you to download them as an Excel in order to Change the names manually in excel reather than having customizable options. There is a weird glistch in the system regarding deposits on the "association side" that no one at customer support can provide a clear answer for... so we have a bunch of ledgers that have "deposits held" that do not actually exsist.... #### Reasons for switching to Buildium Tasks and recurring tasks and the communication options and the ability to use the app. --- ### Easy peasy work is easy! - Overall rating: 5/5 - Reviewer: Carol Ann B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I learned something new every month. It is very easy to pull reports. Regardless of whether they are maintenance or rent reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. I used to think that real page and Yardie were easy. Hands down you have them beat #### Cons I wish there were some customized letters that we could generateWith your program. It would make it easy when I'm trying to do delinquency letters --- ### Do better Buildium - Overall rating: 1/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Almost 5000.00 dollars of our money is trapped in a Buildium black hole. This should be an easy fix but we are having trouble getting anyone on the Buildium side to care enough to help. We have been dealing with this for months now. They collect rent and we do not get it. 5000.00 is a lot of money to carry as a small business. We still have to pay out on time to our property owners. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros We are a growing Property Management company. Buildium should be the answer for many years to come.. #### Cons The customer support system is terrible. Unless you pay extra to deal with a human you can be caught in an endless loop of incompetence or apathy. --- ### Efficient Property Management Platform with Strong Organizational Tools - Overall rating: 4/5 - Reviewer: Maria T. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Buildium has been positive. It has been a valuable tool for managing properties, tenants, owners, accounting, and maintenance operations in one platform. The software helped improve organization, communication, and efficiency in day-to-day property management tasks. While there were occasional challenges with certain accounting functions, reconciliations, and system navigation, the platform overall provided solid functionality and helped support the operational needs of my property management business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium was its all-in-one functionality for property management. It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform. I also appreciated the owner and tenant portals, which made communication and document sharing much more efficient. The system was especially helpful for staying organized across multiple properties and maintaining professional recordkeeping. #### Cons One of the things I liked least about Buildium was that certain accounting and reconciliation functions could become complicated, especially when dealing with older transactions, trust accounting adjustments, or prior-year uncleared items. Some features also felt less intuitive than they could be, requiring extra steps or workarounds. In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations. #### Reasons for switching to Buildium I made the switch from QuickBooks because I needed a platform that was specifically designed for property management rather than general accounting. Buildium offered integrated tools for tenant management, online rent collection, maintenance tracking, lease management, owner statements, and property-specific accounting all in one system. It helped streamline operations and reduce the need for multiple separate programs, making day-to-day management more efficient. --- ### A Complete Property Management Solution in One Program - Overall rating: 5/5 - Reviewer: Deanna H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium has been the best property management software I have used in my 20 years of property management. The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized. A truly delightful platform to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium is the recurring tasks feature. In property management, there are many responsibilities that repeat monthly, quarterly, and annually, and Buildium makes it incredibly easy to stay organized and on top of everything. Being able to set recurring tasks for inspections, maintenance reminders, follow-ups, compliance items, and regular operational duties has helped streamline daily operations and reduce the chance of anything being overlooked. It saves a significant amount of time and keeps the entire workflow consistent and efficient. Combined with the accounting, owner accounts, emails, and file management all being in one platform, Buildium has been one of the most organized and user-friendly property management programs I have used in my 20 years in the industry. #### Cons What I liked least was the recent change made to the task page. I find it frustrating that past task entries cannot be edited, and that files cannot be removed once uploaded (if a full day has passed). In property management, the ability to correct notes, update information, and manage files efficiently is important, so having more flexibility in these areas would greatly improve the user experience. #### Reasons for switching to Buildium all in one is much easier than using 3 different programs --- ### Easy to Learn and Great Support - Overall rating: 5/5 - Reviewer: Becky E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been positive. I would pick it again if needing a new property management program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that in the 7 years I have been using Buildium it has continued to add services and system updates. It is easy to use. I like the customer support. If I don't know how to do something and can't find a tutorial, they are a phone call away. #### Cons I still am concerned about electronic payments. I don't know what we could do to limit the reverses. The fact that you can't edit an incoming EFT is a problem if you need to catagory a payment a certain way or move the date up or back a day. #### Reasons for choosing Buildium Ease of use for onboarding. Support was great. #### Reasons for switching to Buildium QuickBooks was too complicated. Couldn't get the training for new employees. --- ### Buildium Is Costing Landlords and Tenants Real Money, Stay Away - Overall rating: 1/5 - Reviewer: Hannah M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered The resident-facing portal works. That is where the positives end. On the operator side, Buildium has caused direct financial harm, to our business and to our tenants. Payments collected but not deposited. Late fees applied incorrectly. Credits issued with no basis. No audit trail to trace any of it. No support unless you pay extra, and even then, no resolution. We are a professional operation. We depend on accurate financials, reliable software, and a support team that responds when something goes wrong. Buildium fails on all three. The gap between what this platform advertises and what it actually delivers is significant enough that we are actively pursuing formal resolution. If you manage more than a handful of units and need software you can trust with money movement and tenant billing, look elsewhere before this platform costs you what it cost us. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The resident portal has a clean, functional interface. Tenants can navigate it without issues. There is not much else I can say on the positives of this software. #### Cons The backend is a different story entirely. Tenant payments collected by Buildium were not deposited into our accounts. Invalid late fees were applied to tenants who paid on time. Invalid credits were issued incorrectly, costing us thousands with no clear origin or correction path. There is no audit trail. When billing errors occur, you cannot trace what happened, when, or why, which makes disputes nearly impossible to win. Reporting is inaccurate and unreliable. You cannot run a property management business on numbers you cannot trust. Onboarding was unsupported. You are largely left to figure it out alone. Customer support is paywalled. You must upgrade to a premium tier to reach a human. That human will still not resolve your issue. The software is glitchy and unstable. Combined with zero accountability when things go wrong, this platform is a financial liability for any serious operator. #### Reasons for choosing Buildium The resident portal has a clean, functional interface. Tenants can navigate it without issues. There is not much else I can say on the positives of this software. --- ### Buildium is a great upgrade for PM in Canada! - Overall rating: 5/5 - Reviewer: Astrea N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We don't have many options that work in Candada but Buildium is great! A great update since we needed to upgrade from Property Ware and it it felt familiar but a lot more intuitive, fresher look and user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We don't have many options that work in Candada but Buildium is cost efficient. I love that it synchs correctly and easily with all the tools we use. Their customer support is great, whether on the phone, email or chat. Payment processing is somewhat slow but good and accurate. Their interface is sleek and user friendly. Lease management is also nice and practical. I love that is has a variety or reports you can explore. #### Cons I'd love it if you could correct a lease without having to resend from scratch. Payment processing could be faster. And it'd be great that you could give vendors access to upload their bills without giving them access to all accounts which opens a big room for error. #### Reasons for choosing Buildium Only Buildium was available in Canada last year.. #### Reasons for switching to Buildium We needed to update and be able to do HOW management too. --- ### I do not recommend this company - Overall rating: 1/5 - Reviewer: Diana F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We have been with them for about 4 years, I wouldn't recommend anyone else to go with them. Their cost increases constantly and they say its because of new features - in Canada we can't use most of the features. The software for owners is hard to understand. We are just stuck since we pay large amounts of money for service that we have trained out property managers, owners and tenants on. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Not much at this time. It keeps the clients information and there hasn't been much down time in the last 4 years. Tenants can pay through the portal. #### Cons Terrible Customer Service, long wait times (50plus minutes),6 price increases in the last 2.5 years. You pay for a years worth of product, and they let you know about changes to it a couple months in advance. Do not get involved with them. #### Reasons for choosing Buildium Because I thoight it was better. 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