# Spektrix Software Reviews, Demo & Pricing - 2026 > Review of Spektrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nonprofit/spektrix-profile --- [Home](https://www.softwareadvice.com/) / [Peer-to-Peer Fundraising Software](https://www.softwareadvice.com/nonprofit/peer-to-peer-fundraising-comparison/) / Spektrix Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/spektrix-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/spektrix-profile/alternatives/) # Spektrix 2026: Benefits, Features & Pricing Wondering if Spektrix is right for your organization? Our Peer-to-Peer Fundraising Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Spektrix 4.5 [(37)](https://www.softwareadvice.com/nonprofit/spektrix-profile/reviews/) Pricing Pricing available upon request ### About Spektrix Spektrix is a box office and theatre ticketing solution that provides an integrated customer relationship management (CRM) system that combines ticketing, marketing and fundraising capabilities. The solution caters to a variety of organizations, such as presenting venues, producing companies and arts centers. The platform offers data-led insights and communications features, including integrated mailings and at-a-glance reporting. This allows organizations to gain a deeper understanding of their audience and craft targeted, personalized outreach. Spektrix streamlines event setup and ticket sales, giving users full control over the customer journey on their own website. Additionally, the platform includes a dedicated workspace to manage fundraising campaigns, teams, pipelines and donor relationships in a user-friendly interface. Wondering if Spektrix is right for your organization? Our Peer-to-Peer Fundraising Software selection experts can help you in 15 minutes or less. ## Spektrix User Interface ## Popular Spektrix Alternatives Main Product Spektrix 4.5 [(37)](https://www.softwareadvice.com/nonprofit/spektrix-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 4.30Value for money - 4.56Customer support - 4.18Functionality Pricing Available upon request Get Price Alternative Product [Raklet](https://www.softwareadvice.com/nonprofit/raklet-profile/) 4.7 [(92)](https://www.softwareadvice.com/nonprofit/raklet-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.56Value for money - 4.74Customer support - 4.45Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Sumac](https://www.softwareadvice.com/membership-management/sumac-profile/) 4.4 [(132)](https://www.softwareadvice.com/membership-management/sumac-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.25Value for money - 4.67Customer support - 4.05Functionality Pricing Starting at $109.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1436)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.52Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price ## Spektrix Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request Plan includes: - Hosting Support & Upgrades - Technical support and consultation. - Dedicated Project Manager - Event Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Spektrix Features - Features of Spektrix Access Controls/Permissions Activity Tracking Ad hoc Reporting API Attendance Management Barcode/Ticket Scanning Campaign Analytics Campaign Management Campaign Planning Campaign Segmentation Contact Database Contact Management Contribution Tracking Credit Card Processing CRM Customer Database Customer Data Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Document Storage Donation Tracking Donor Management Electronic Payments Email Management Email Marketing Email Reminders Email Templates Email Tracking Event Calendar Event Management Event Scheduling Event Ticketing Forms Management For Nonprofits Fundraising Management Goal Setting/Tracking Grant Management Interaction Tracking Membership Management Mobile Access Mobile Ticketing Online Forms Online Giving Online Ticketing Onsite Ticketing Pledge Management Point of Sale (POS) Print-at-Home Promotions Management Receipt Management Recurring Giving Reporting/Analytics Reporting & Statistics Reserved Seating Sales Reports Season Tickets Seating Map Summary Reports Surveys & Feedback Task Management Task Scheduling Third-Party Integrations Ticket Reservations Web Forms Website Integration Website Management ## Spektrix Integrations Dotdigital Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ## Spektrix User Reviews Overall Rating 4.5 Ratings Breakdown 5 62% 4 30% 3 5% 2 3% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.3 Customer support 4.6 Functionality 4.2 KS Katie S. Verified reviewer Performing Arts 11-50 employees Used daily for more than 2 years Review source Reviewed November 2022 Better than what we had, room for improvement 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The customer service response is great. This software is certainly easier to use than the software we used to have (Vendini). I like how there are products Spektrix can integrate with to improve the customer experience like CrowdEngage, but wish perks like that were included with the software itself instead of an add-on. Cons: Some features of the iframe integration are difficult to use and make the purchase path bulky on our website. We are in the process of moving to API, but there have been challenges along the way. It would be nice is there was the ability to use the pod seating feature (which we utilized during socially distant seating at the beginning of the pandemic) for our opera boxes instead of having it apply to the whole chart. If we have an event that straddles more than one month, the buyer has to select the next month to see the other performance. This adds steps for the user and might cost us sales. Read More CC Carson C. Verified reviewer Government Administration 1001-5000 employees Used weekly for less than 6 months Review source Reviewed November 2022 Darkside of Spektrix 4 It was a learning experience what Spektrix can do and don't. For sure, it is not a finance system that can be easily to integrate with other ERP system. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Spektrix is developed features for ticketing and customer services in mind. Cons: Spektrix does not provide users to input the financial data, such as GL strings for data upload into other systems. It is lack of flexibility for users to use the financial information out of the system. All the financial reports must be custom developed by Spektrix team. In worst, the team is not a finance person that they don't understand the financial requirements for audit or finance control. Reasons for choosing Spektrix It seems Spektrix provided better overall customer experience. At the time, we didn't know the financial features of Spektrix are missed. Read More ND Noel D. Verified reviewer Performing Arts 2-10 employees Used daily for more than 2 years Review source Reviewed November 2022 Good system 3 Great customer service, good people, great system for non profits Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy to use, not hard to learn and teach others to learn Cons: Some features are tricky, sort of a nuance to the more advanced features Read More TT Teresa T. Verified reviewer Entertainment 2-10 employees Used weekly for less than 2 years Review source Reviewed November 2022 Good asset for small theatre run by volunteers 5 Only a few brave volunteers choose to work with Spectrix, because it seems intimidating. After having worked on it for a while, it got easier, but I would say not intuitive for beginners Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: That it is reliable, powerful and accurate Cons: The number of drop down menus to find areas to change (age, fees, seat cost) versus having a prompt to verify the transaction stage Read More AW Anita W. Entertainment 2-10 employees Used daily for less than 2 years Review source Reviewed October 2018 Spektrix is just the ticket at the Delphi Opera House! Actually, it's more! 5 I have been a strong supporter of the Spektrix system and have spent hours in communication with other organizations that are evaluating multiple ticketing vendors for their organization's requirements. I believe the company is the best option available for organizations such as ours, even though they may not be the least expensive option on the surface. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Spektrix has robust functionality in all areas, including ticketing, reporting, CRM, membership, and fundraising. The sales interface at the box office is straightforward and volunteers comfortable with computers can be trained quickly. The web interface is customizable if you have a good developer on your team—keeping the customer on our website rather than going off to a ticket vendor was very important to us and Spektrix enables us to achieve this objective. By offering ticketing services to area not-for-profit organizations and to the school corporation for plays, we are able to offset some of the fixed monthly fees for use of the Spektrix system. Cons: The administrative end requires significant training time. Adding events is generally straightforward, but there is no way to save instances that are in draft form without having all of the seating, pricing, and price lists all completed beforehand—an autosave feature would be nice! Downsides include the clunky ticket designer that doesn't include a graphics option. The scanning interface is limited to Saveo equipment which is an expensive option for a small theater. Read More CG Christy G. Verified reviewer Performing Arts 11-50 employees Used daily for more than 2 years Review source Reviewed November 2022 Robust, logical software 5 Answer to prayers. I love that it's a solution FOR Performing Arts. Not some one-size-fits-most solution for sports, arts, etc. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very adaptable, very logical flow, highly customizable. Cons: Trying to find something to complain about here is difficult. But I guess if I could change one thing,...implementation seemed to take a while (4 months). But things went so smoothly with the transition, that it was worth the time. Spektrix was able to import our legacy data, so we still have all of the customer records. Reasons for choosing Spektrix Cost, features, usability. Reasons for switching to Spektrix Our last platform was unreliable and problematic on several levels Read More OO Orrick O. Verified reviewer Performing Arts 11-50 employees Used daily for more than 2 years Review source Reviewed November 2022 Useful, but a bit of a learning curve 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Spektrix has essentially every feature one would need for the performing arts industry. There are features for ticketing, customer lists, emailing, and so much more. I especially love the software integration with Dotdigital. Cons: A lot of the features on Spetrix can be a little tricky to understand. There are times when I get so frustrated trying to find a specific function, I give up. Read More VG Vanessa G. Verified reviewer Performing Arts 11-50 employees Used daily for less than 12 months Review source Reviewed November 2022 First few months with Spektrix 4 So far our experience has been very positive. We continue to learn about various features and how to integrate them into our operations. Overall, we are very happy. Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: We love how user friendly the system is. Training the staff to use the software was very efficient and we seem to have less issues with online purchases. The customer service team has been quite helpful as well. Cons: Due to the complexity of how our season is built, some on the event building and reporting required workarounds that are not necessarily ideal. With that said, customer service has helped us throughout this process and continues to try to accommodate our needs as much as possible. Read More DK David K. Verified reviewer Fine Art 2-10 employees Used daily for less than 12 months Review source Reviewed November 2022 Orchestra Lumos (stamford symphony) review 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I enjoy the admin interface. Whenever I need to make a change to a price band or to a fixed series, it is extremely easy with Spektrix. Cons: I think that the process of refunding an order could be expanded and simplified more. There seems to be many limitations for that feature. Read More CT Casey T. Verified reviewer Performing Arts 201-500 employees Used daily for more than 2 years Review source Reviewed November 2022 Spektrix is a user friendly platform. 4 Overall, this is my favorite ticketing system and I've worked with approx. 4 over the past 20 years. Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: I appreciate the intuitive and easy sales interface. With student employees rotating through the box office, it makes training a breeze. Cons: Running reports can be a little tricky sometimes and takes trial and error to get exactly what you're looking for. Reasons for switching to Spektrix We wanted a better CRM component. Read More Showing 1 - 10 of 37 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/spektrix-profile/reviews/) ## Spektrix Popular Comparisons [Neon CRM vs Spektrix](https://www.softwareadvice.com/nonprofit/neoncrm-profile/vs/spektrix/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/spektrix-profile/alternatives/) ## Other Top Recommended Peer-to-Peer Fundraising Software [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1436) Recently recommended **97** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (88) Recently recommended **94** times [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) **4.7** (1287) Recently recommended **89** times [Member365](https://www.softwareadvice.com/product/10254-Member365/) **4.3** (47) Recently recommended **22** times Stuck Between Options? 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