GiveSmart vs Spektrix

RATING:

4.5

(207)

GiveSmart has 207 reviews and a rating of 4.51 / 5 stars vs Spektrix which has 37 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (207)
4.5 (37)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 8, 2024
December 1, 2022
Pros/Cons
  • Pros

  • The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.
  • I love how user friendly it is. It is professional looking and I love that I can manage from my phone.
  • Cons

  • There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.
  • Seems to be missing some basic options for customizing.
Read all user reviews
  • Pros

  • Spektrix overall is fairly easy to learn and use. Sales interface in particular is easy to learn.
  • I like how there are products Spektrix can integrate with to improve the customer experience like CrowdEngage, but wish perks like that were included with the software itself instead of an add-on.
  • Cons

  • I find myself getting frustrated with some of the nuances of reporting and promo codes even with simpler goals.
  • All the financial reports must be custom developed by Spektrix team. In worst, the team is not a finance person that they don't understand the financial requirements for audit or finance control.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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8 Recommendations
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos