I find myself getting frustrated with some of the nuances of reporting and promo codes even with simpler goals.

Overall it ha been a wonderful working relationship with Spektrix. They are a professional, organized, and innovative company that truly partners with its clients to help everyone succeed.

All the financial reports must be custom developed by Spektrix team. In worst, the team is not a finance person that they don't understand the financial requirements for audit or finance control.

Spektrix overall is fairly easy to learn and use. Sales interface in particular is easy to learn.

Excellent customer service, great design, transformational for an organisation.

Great customer service, good people, great system for non profits.

I like how there are products Spektrix can integrate with to improve the customer experience like CrowdEngage, but wish perks like that were included with the software itself instead of an add-on.

It is the best ticket and fundraising system I have used, the functionality of program and the easy way it displays data is great. The flow to sell a ticket is simple and the reports are fantastic.

Building offers (discounts) in Spektrix can sometimes be difficult or even impossible.

It is a bit frustrating that there is such as difference in the US, British and Canadian versions, especially where it comes to automation of communications and receipting.

It was a learning experience what Spektrix can do and don't. For sure, it is not a finance system that can be easily to integrate with other ERP system.

Their support is excellent and the team with work through every step of the implementation process to determine the best way to accomplish the mission of your venue.

Fantastic System for Ticketing and Fundraising.

The support team has always been very strong and the fact that all updates, training and support come at no extra cost sets it apart from other systems.

On top of this, the support is tremendous - really helpful and great communication.

The sales interface at the box office is straightforward and volunteers comfortable with computers can be trained quickly.

Good asset for small theatre run by volunteers.

Love how there's so much information that is used cross-functionally across departments. Overall, the product definitely can handle a lot of things.

We constantly have trouble with the double emails it send for etickets. I wish the confirmation and tickets were sent together because the double email constantly causes problems with Spam filters.

Downsides include the clunky ticket designer that doesn't include a graphics option. The scanning interface is limited to Saveo equipment which is an expensive option for a small theater.

Great product overall, but wish offers were more user-friendly.

I enjoy the admin interface. Whenever I need to make a change to a price band or to a fixed series, it is extremely easy with Spektrix.

With how our reports are generated, I can't help but feel a little confused at how the numbers are working in relationship to eachother.

Trying to find something to complain about here is difficult. But I guess if I could change one thing,...implementation seemed to take a while (4 months).

Solid platform, great support, takes a little loving.

I love that it's a solution FOR Performing Arts. Not some one-size-fits-most solution for sports, arts,  etc.

Really easy to use, intuitive, aesthetically pleasing design. Seamless and incredibly useful for seeing a customer as a whole through Box Office, Marketing and Fundraising.

The great part about this software is that it is cloud-based. I can access Spektrix from my phone, tablet, computer at home or a coffee shop or, of course, at the workplace.

The entire Donor engine team is remarkable to work with. The ability to create and customize and eliminate any barriers to succeed.

The software is very user friendly, we ran into some issues with pulling in our legacy data because it was in a very old desktop versioned program.

Best Donor Management/Fundraising Software On The Market.

We have successfully pulled together 2  of the 3 programs thanks to Donor Engine with one more to go in the future.

It has been a very good tool and any issues are resolved quickly.

The information we now have available is incredible. Driven is easy to use and works for our team and organization.

All features are in this one product, which has made it cost effective as well as efficient. Customer service is amazing with very fast response time.

They definitely went above and beyond with excellent customer service and knowledgeable input.

Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with.

They are all outstanding in their professionalism, customer service, and teamwork not only within their company but with the clientele as well.

The staff at Donor Engine, were super helpful, very patient, they went above and beyond to help us pull and view our data the way we wanted it to into their software.

Working with Donor Engine, Lifeline Designs has been an amazing experience.

The customer service has been wonderful and they have been very responsive. We are still learning and working out how best to utilize certain features but overall it has been a great experience.

There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.

We found everything we needed to solve not only our DB issues, but also an all in one hub for almost everything that we do. Loved the customization that we could have with this product.

I have never worked with a software team that was so interested in creating a product that met all our needs even if they required custom work.

The software works seamlessly with our website. The ease of use for our participants is a welcome change from the system we used before.

If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.

More than anything else, we appreciate the exceptional support and service provided by the Lifeline Design team.

I like all the features and that it is both very user friendly and efficient.

US Dollar

Spektrix is a market-leading, cloud-based ticketing, marketing, and fundraising CRM system putting audience insight at your fingertips. Built with the arts as our focus, we’ve helped over 600 arts organizations and over 16,000 users move from more than 40 different systems. When you become a Spektrix user, you gain so much more than a CRM system. Our implementation process is expertly guided by a dedicated Project Manager and an expert data management team, and we don’t charge you a penny until you’re fully live. 

With Spektrix, you can benefit from:
<li> An easy-to-learn, user-friendly interface
<li> A highly configurable system that receives daily upgrades and enhancements 
<li> A vast network of partners and integrations at your disposal
<li> Fully inclusive support, training and advice that helps you grow audience relationships and make the most out of our industry leading tools

As a certified B-Corp, we’re committed to using business as a force for good. We are invested in the success of your organization: when you grow, we grow.




LongDescription

Support Ticket Management

Season Tickets

Employee Management

Electronic Payments

Customer Data Management

Barcode/Ticket Scanning

Customizable Reports

Activity Tracking

Credit Card Processing

Mobile Ticketing

Kiosk Ticketing

Onsite Ticketing

Customizable Fields

Promotions Management

Online Ticketing

Email Marketing

Sales Reports

Ticket Brokering

Concessions Management

Event Ticketing

Email Reminders

PCI Compliance

Seating Map

Customizable Templates

Website Management

Discount Management

Ticket Reservations

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Print-at-Home

Customizable Forms

Point of Sale (POS)

Campaign Management

Access Controls/Permissions

Campaign Segmentation

Email Templates

Interaction Tracking

Recurring Giving

Online Giving

Payment Processing

Online Forms

Contribution Tracking

Ad hoc Reporting

For Nonprofits

Attendance Management

Data Import/Export

Campaign Planning

Contact Management

Mobile Access

Grant Management

Membership Management

Forms Management

Email Management

Website Integration

Reporting & Statistics

Event Management

Receipt Management

Pledge Management

Customizable Branding

Campaign Analytics

Donation Tracking

Summary Reports

Third-Party Integrations

Donor Management

Document Storage

Task Scheduling

Customer Database

Email Tracking

Fundraising Management

Web Forms

Task Management

Real Time Analytics

Surveys & Feedback

Event Tracking

Reserved Seating

Event Scheduling

Event Calendar

Real Time Reporting

Mac OS

Web browser (OS agnostic)

Spektrix is paid for via a single service charge which scales to the size of the organization and is calculated based on revenue, excluding donations, and billed monthly.

Contact Spektrix to request more information on pricing.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Spektrix

In Person

Live Online

Webinars

Documentation

Driven, formerly Donor Engine, is a comprehensive nonprofit software platform that can be configured to meet a wide variety of nonprofit organizational needs with the goal of creating a single database for all data and providing a 360-degree view of donors, volunteers and members from a single page.


Driven offers features such as donation and purchase tracking, automated donor communication, donor relationship management, campaign management, fundraising, event management, volunteer management, membership management and more. Actions and actives are automated where possible, and manual processes are regularly adjusted based on actual customer feedback.


The solution’s configuration and pricing are based on organizational needs, with support for everything from donor management and online fundraising to association and volunteer management. Organizations only pay for the features that they need.



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