Salesforce Sales Cloud vs Spektrix
Salesforce Sales Cloud has 18311 reviews and a rating of 4.39 / 5 stars vs Spektrix which has 37 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
- Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pros
- Spektrix overall is fairly easy to learn and use. Sales interface in particular is easy to learn.
- I like how there are products Spektrix can integrate with to improve the customer experience like CrowdEngage, but wish perks like that were included with the software itself instead of an add-on.
Cons
- I find myself getting frustrated with some of the nuances of reporting and promo codes even with simpler goals.
- All the financial reports must be custom developed by Spektrix team. In worst, the team is not a finance person that they don't understand the financial requirements for audit or finance control.
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