--- title: "NationBuilder Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of NationBuilder. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if NationBuilder is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/nationbuilder-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Campaign Management Software](https://www.softwareadvice.com/marketing/campaign-management-comparison/) / [NationBuilder](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/) / NationBuilder Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/alternatives/) # NationBuilder User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 44 ### Secondary ratings - Ease of use: 3.6/5 - Customer support: 3.8/5 - Value for money: 3.9/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 13 reviews (30%) - 4 stars: 18 reviews (41%) - 3 stars: 8 reviews (18%) - 2 stars: 3 reviews (7%) - 1 star: 2 reviews (5%) ### Most mentioned pros - In addition, if you start with a small number of records (people in your data base) NationBuilder is quite inexpensive! - No fees for additional users, seems like an intriguing concept for Organizers to have paths and point people for all contacts. ### Most mentioned cons - The customer service has been appalling regarding resolving an issue we have had trouble shooting renewal emails going out to members in the incorrect frequency despite the website saying it would go out at 21 days notice it was going out to members who had been expired for years or months. - customer support and tech support has been terrible in resolving an issue. ## NationBuilder customer reviews Showing reviews 1-25 of 44 (page 1). ### Makes leading a movement possible - Overall rating: 5/5 - Reviewer: Frank N. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered It's a great experience overall. The one thing that I wanted to add is that when I did have to call their tech support line with a problem, they were able to resolve everything quickly and easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used this in a political campaign that was separate from my day job. I love how this combines everything that I needed to run and win in one package. I not only gave me what I needed as the campaign's IT guy, it provided every single person involved with what they needed. #### Cons The biggest con (if you even want to call it one) is that NationBuilder is so finely-tuned towards political campaigns that it doesn't work well with things are unrelated to that. (Yes, I know that's not much of a con but that really is the only drawback that I could think of.) --- ### Review! - Overall rating: 4/5 - Reviewer: Katie B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Working with NationBuilder was fine - it was neither revolutionary nor deeply frustrating, it was overall fine. I neither loved it nor hated it, but can only recommend it for large nonprofits. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros By far the best feature of NationBuilder is that it is so widely used -- this means that any question you have as already been asked by someone else and a step-by-step help doc is likely an easy search away. It was really easy to get questions answered and problems solved in this way. #### Cons This software is more powerful than a tiny nonprofit like my own needs. It's also very, very expensive. The "newsfeed" type feature showing people who subscribed/unsubscribed/interacted in social media was strange and useless. #### Reasons for switching to NationBuilder We wanted something that had all our website/email/database tools in one place. --- ### Fair service if you have basic needs - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered If I had to rate it, I would say fair. It did not have all the capability I needed but allowed me to get out basic messages. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros NationBuilder allows you to easily build lists, make segments for email marketing. Was able to get to a granular or broad level of outreach with NB. #### Cons The product did not have the fundraising tools I needed most. It was difficult if not impossible to track donations. --- ### Nationbuilder is a dream come true for our business - Overall rating: 5/5 - Reviewer: Janelle B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered This was so easy to use. We hired one of their recommended deveopers, they built the website and truly it was flawless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service is ALWAYS there to help you. Everything is easy to understand, of course there is a bit of a learning curve, the software is flawless. #### Cons Really it's hard to think of anything that doesn't work for us other than the pricing will be high for us as we grow. #### Reasons for choosing NationBuilder We lucked out I guess. We love it. They have easily pushed us on our way to success. #### Reasons for switching to NationBuilder We only created the design of the WIX website. We knew it couldn't perform after that. --- ### A Sturdy Workhorse - Overall rating: 4/5 - Reviewer: Jennifer W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered NationBuilder was a solid all-in-one solution for us. It checked the boxes for general donor management and kept our database organized without too much fuss. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Nationbuilder was our first CRM from the days of starting as a wee small nonprofit. The cost was right and utility was what we needed. #### Cons As we grew over the decade as a nonprofit, we needed more functionality that our grandfathered in rate did not provide. --- ### Great concept, but execution needs work - Overall rating: 3/5 - Reviewer: Jayson M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros *Powerful CRM for non-profits and political organizations *Fantastic integration with social media. *CRM is great at identifying prospective supporters among multiple mediums such as social network, email, and webpage *Strong integrated communications tool that allows you to respond to engagements with your organization across multiple tools and automatically record your interactions within the individual user CRM profiles *CRM has a good clean up tool that helps you merge fragmented prospect information into one complete profile if it was not done automatically already by this tool. *Financial tool to track donation progress for your organization #### Cons *Overall tool feels restrictive and lacks some basic features *UI is inefficient and not friendly to use and is intuitive only to people already in the development industry who may find this cumbersome. Menus in menus in menus. *Support is mostly paid and seen as a key business driver for the organization other than development requests. This is a curious business decision considering the tools complexity and target market and likely leads to low retention rate among organizations who trial it. They are focused on tier 1 customers. *Support for Events is very elementary. The tool is useful on small events only when tickets are involved, unless you want to use pen and paper check in's. There is no app support for check ins, no scannable tickets, and checking in requires a computer and many many clicks per person. *Very restrictive HTML support that blocks external integrations and embedding on your web page. This seems to have been a business decision to encourage paid development in their business model. *No native discussion/forum support is a key missed opportunity for engagement with the CRM. They have a work around with suggestion box but its sub standard and would make encouraging debate difficult as its not the core of its design. *Email campaign support is very elementary and difficult to use and test. Support for external tools such as Mailchimp or Constant Contact is very limited. Mailchimp contact sync is availabe and thats all. *Financial tool is missed opportunity due to lack of integration features with payment processors to import transactions and link them to people within CRM *Membership tool is poorly designed and makes managing paid membership difficult as a fundraising option within this tool without manual input. --- ### Too Early To Tell - Overall rating: 4/5 - Reviewer: Jessica A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using NationBuilder for a charity that I volunteer for now for about 8 months. At first I hated it because it seemed like it was very constricting but then I grew to like it. It includes a lot of features for organizations or groups who need a tool that includes everything in one place. It includes an email tool, your website, a crm and even social media measurement data for records. The reporting features and ways to pull people by tags can get sticky but overall I think they offer the future of what people need with this solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Everything is in one solution at one low price. You can have all of your donors, volunteers and staff all in one database and have it manage your website and communications at the same time. #### Cons Knowing what to do with the data can be tricky and sticky. Also training your staff on how to use NB is hard - there's a big learning curve and many don't know that there are unlimited uses for the system. --- ### NationBuilder: The Most Affordable & Complete Political Tools - Overall rating: 5/5 - Reviewer: Isabelle F. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Amazing experience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love NationBuilder. It is a comprehensive political tools. You do not have a website? Within clicks you have one with NationBuilder. I love the contact management features, the mapping tools, the street and household views, the mass emailing tools, the contact log features. In short, I love everything with NationBuilder. Oh, I forgot to mentioned their outstanding dedicated customer support. #### Cons My only regret with NationBuilder is that the tools is getting more and more expensive to use. Their is also no free account available for small campaigns or candidates with limited budgets. --- ### A robust software capable of handing huge projects - Overall rating: 4/5 - Reviewer: Mamie E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. NationBuilder is helping us cultivate a nationwide grassroots movement that we wouldn't be able to accomplish otherwise. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NationBuilder has the capability to perform many functions. I am constantly discovering new functions and way to use it. One of our favorite features is tags, which allow us to mark contacts and easily sort them together out of thousands. #### Cons Editing the website hosted through our NationBuilder site is a pain to edit. I wish the process was smoother. --- ### A CMS meets CRM, Nationbuilder is very intuitive with many powerful features! - Overall rating: 4/5 - Reviewer: Kevin C. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is the best CMS / CRM for all types of political projects. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - The features (albeit tailored to political campaigns) are very comprehensive and well thought out. - For non-technical admins, it's very easy to create pages, add new content, and add new prospects or supporters to the CRM. #### Cons - Some seemingly simple things (like changing font types or colors) must be done within the CSS file (i.e. it can require technical knowledge). - Tutorial section is a bit cumbersome to navigate. --- ### Inflexible and poor data management do not make up for ease of use. And it's buggy, too. - Overall rating: 1/5 - Reviewer: Dave S. - Product usage: Used unspecified for unspecified - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered I expected so much more, but am terribly disappointed in NationBuilder. I cannot recommend it. I've used both FileMaker and CiviCRM for customer relationship management and WordPress as a content management system, and they are all better than NationBuilder. I run a nonprofit with a few thousand donating members and a list of about 23,000. Here are problems with it as a CRM. It cannot handle household donations. It cannot export selected fields from a data set. It cannot be operated with keyboard shortcuts, requiring time-consuming mouse clicks for many tedious functions that ought to be simple. It does not have a mobile interface for the CRM. (For that manner, nor does it for the CMS, although it does have good mobile interface for end users.) Its orientation for political campaigns makes it cumbersome to use for a nonprofit. I don't care what 'election cycle' or FEC code a donation was made in and I don't want that data cluttering up valuable screen space. I would like to search for all donors in a certain town, and if there are ten, see a screen that shows me all ten of them with just the pertinent data: name, contact info, and the most recent donations. NB can't do that. You can get a list of donations in a city (and the name attached) or you can get a list of donors (maybe 2-3 to a screen), but that's it. As a content management system, it fares better, but it's no better than WordPress, which provides the ability to edit its pages on a mobile platform, something NationBuilder can't do. I'm in month 6 of an 18-month contract, and I hope I'm not burning bridges with them too badly because I want to work with them to make it better, and if it is, I'll come back here and update my review, hopefully with great news. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 2/5 --- ### NationBuilder Offers the Most Basic Set of Email Functionality - Overall rating: 4/5 - Reviewer: Jessica D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Nationbuilder provides the basic features and functionality that a nonprofit would need to do the basics, but if you're looking for a campaign management program, it's not going to work for you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I've been using Nationbuilder for the past two years managing the email list for my nonprofit. It is easy to organize many different groups in our area using this software and its user interface is clean and easy to adapt to. #### Cons I come from the B2B world and am used to a lot of the features in Pardot, Marketo, or Hubspot so I find many of the limitations of this software a bit frustrating - no true automation or notifications to track engagement, no ability to organize contacts by engagement. I also found it limiting to not have some built in email templates to work with. --- ### DON'T do the free trial!! - Overall rating: 1/5 - Reviewer: Matt M. - Product usage: Used unspecified for unspecified - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered The website says the product is paid and advertises a free trial...wrong! When the free trial ends, they will AUTOMATICALLY bill your credit card !!! They say that's the annual plan, which is their "default" and since you didn't actively choose another plan, you're on that one. I never even wanted to go beyond the free trial!! I'm a poor student with no income and this was a huge hit. They refuse to refund the money. They won't even agree to just charge me for one month!! They're crooks. They're clearly trying to trick people. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Vendor response Hi Matt! It looks like you were issued a refund after speaking to someone on our team! The free trial is 2 weeks during which you can adjust your plan or cancel before billing begins. If you ever have any questions you can reach out to us directly at help@nationbuilder.com or 213-394-4623. Our pricing is listed here - https://nationbuilder.com/pricing Replied August 2018 --- ### Doncaster Alcohol Services - Overall rating: 4/5 - Reviewer: Callum D. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used other for free trial - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great tool but slightly too expensive for us to use #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Great tool bringing together lots of different functions to work collaboratively with good integration #### Cons The tool is designed, in my opinion, for larger organisations so the costings are a little bit excessive for a small charity --- ### Nationbuilder has sorted out my account issue and even offered me a refund on payments deducted - Overall rating: 3/5 - Reviewer: Steph P. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Nationbuilder has sorted me out and offered me a full refund on the account issues. I was initially not happy with the service but they have been good to their word #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 --- ### Used to be OK, now it's a pass - Overall rating: 2/5 - Reviewer: Abbot T. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered It used to be good, but like everything in 2025, the enshitification is strong with this company. Support staff are unhelpful, features that were free are being locked behind paywalls, and the quality of the product has not improved since 2013 or so #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Starts out cheap, has basic CRM functions. Useful if you only need a database and maybe a website for your campaign #### Cons Rude support, forced to use their processor or upgrade to the Pro plan, design is dated, functionality beyond basic CRM is highly limited --- ### Nice Ideas That Make a Mess - Overall rating: 3/5 - Reviewer: Janae P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered Individual reps we worked with were nice enough, but there's a weird culture around their [SENSITIVE CONTENT HIDDEN] -- emails inviting us to his talks often sounded like invitations to church. Ultimately, between the odd culture and the mess of the social profiles, we ended up switching to a different software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros All of the core features of a CRM are there and functional, and I especially like that you can identify profiles as either people or organizations, a great feature when tracking contacts for partnerships and coalitions. There's a low learning curve for using the most basic elements of contact files and lists. #### Cons NationBuilder has a social feature to pull in any contact that interacts with you on social media. This is a nice idea in theory, but ended up creating a massive mess in the database, with thousands of duplicate contacts and/or contacts with no real contact information beyond the social media handle. This may be effective for a larger team with staff capacity to comb through information like this, but for a small nonprofit it was just too much. #### Reasons for switching to NationBuilder We needed a more powerful CRM. --- ### Easy to Get Started - Overall rating: 5/5 - Reviewer: John Z. - Verified reviewer: Yes - Industry: Government Relations - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered I have used NationBuilder for over 10 years, on several campaigns. The product is highly reliable and the user support is great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For someone just beginning a campaign or just moving to a voter relations management platform, NationBuilder is a great way to start. The system has many, many features; but you don't need to use all of them right away. In addition, if you start with a small number of records (people in your data base) NationBuilder is quite inexpensive! #### Cons If I want to canvass door-to-door recording data on my phone, I'd need to link my NationBuilder data to a third party app. Otherwise, NationBuilder has all the features I need! --- ### Communicate with all your members easily - Overall rating: 5/5 - Reviewer: Jim B. - Verified reviewer: Yes - Industry: Political Organization - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered NationBuilder has helped every time I needed to know how to do something. I am very happy with the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so easy to edit and update. Every time I need to create new information or change the Menu, it was no problem. The website always supported our club. #### Cons After a couple of years there were so many pages that it is a little tricky to find a specific page to update. --- ### Not a great donor database - Overall rating: 4/5 - Reviewer: Amy M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Nation Builder has been an easy way for us to manage our website, send out communications, and store donor information. We do not have an IT person, and with NB we really haven't needed one, as it's easy to fix any problems that come up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like having my website, email and donor info integrated into one place. It is an easy system to learn and the video tutorials are helpful, so it's easy to bring new members onto the team. #### Cons It isn't a superior product for any of its functions, particularly the donor database functionality. It is hard to get relevant info out of it to properly steward donors. #### Reasons for choosing NationBuilder Economical --- ### Appalling Customer Service - Overall rating: 3/5 - Reviewer: Louise T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered The customer service has been appalling regarding resolving an issue we have had trouble shooting renewal emails going out to members in the incorrect frequency despite the website saying it would go out at 21 days notice it was going out to members who had been expired for years or months. The other issue memberships were not overriding i.e. when a member was a student membership but renewed with a full membership it keeps sending the reminder to them they are expiring student membership. When this was raised with customer service / tech support, the person, named [SENSITIVE CONTENT] did not resolve the issue, ignored our queries and would focus on writing rude emails regarding something else. Instsead of helping to fix the problem, but said it was our problem to resolve! The appropriate response from customer service / tech support would be to listen to the customer, find the issue(s), and then fix it for us while providing us information and training to prevent the issue from re-occuring. This situation is forcing us to change providers. As a Not for Profit with no tech employees, we require NationBuilder to provide appropriate customer service. This should be expected of any provider. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros i like its ability to identify potential duplicate members to merge. #### Cons customer support and tech support has been terrible in resolving an issue. Has not been resolving the issue at all, just making rude emails about something else other than our issue. --- ### NationBuilder is outstanding - Overall rating: 5/5 - Reviewer: Jim B. - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered We were looking for an all-inclusive solution for our CRM and CMS needs at an affordable price. We looked at literally 200 solutions and decided that none were perfect but NationBuilder provided the best solution. We have been very happy with the choice and have been a customer for over 4 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were looking for a fully featured, integrated CRM and CMS system that was easy to get up and running at a price that a very small non-profit organization could afford. We found that NationBuider has with very powerful tools to help drive our success. In addition, the customer support is outstanding...from the videos to the very accessible support team, they go way above and beyond the norm to make sure you are well taken care of. #### Cons Like any software, there are constant updates to comply with new regulations and requirements. Although NationBuilder does a good job of explaining the changes, it still requires work to keep up. --- ### Does its job - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros We've had nation builder for a while now, the pros of the software are that it's got a lot of interesting features in it that can be manipulated with a bit of learning. Pages can be set up with simple widgets and accessibility for any information already captured. #### Cons The software itself is nice to have but we've been having issues in terms of integration. Some of the stuff on nation builder is unique and for us, it has been a challenge converting that information into something useful while maintaining our database. We've had times when our pages would crash and other times where things just didn't seem to pan out. --- ### NationBuilder Review - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros This software allows our very small non-profit organization to host our website and send email communications to our members and supporters. #### Cons We use NationBuilder to host our website for a very small non-profit organization, for which I am the Communications Chair. Granted, I have limited experience designing websites, but I have worked with several other web hosting services that provide MUCH more intuitive tools for both website and email design. The software is clunky, difficult to learn how to use, and does not produce very graphically appealing emails. #### Vendor response Thank you for your honest feedback! I recently wrote a blog post with some tips for designing emails - https://nationbuilder.com/how_do_i_create_a_newsletter_style_email_without_using_code - and you can join me Wednesdays for NationBuilder Live at 10am Pacific time - https://nationbuilder.com/live where we will go over it step by step! Email us at help@nationbuilder.com anytime if you have questions. Replied January 2019 --- ### NationBuilder review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The search feature allows you to slice and dice your data in many ways. #### Cons Syncing with other platforms that it was supposed to sync seamlessly with turned into a major problem. ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/reviews/?page=2) --- NationBuilder Reviews, Pros and Cons - 2026 Software Advice