Blackbaud Financial Edge NXT

RATING:

4.2

(165)

About Blackbaud Financial Edge NXT

Blackbaud’s cloud fund accounting software Blackbaud Financial Edge NXT provides transparency across teams, security, and compliance, and reduces the need for manual processes. The fund accounting software provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more. With a personalized dashboard and customizable views, Blackbaud Financial Edge NXT enables users to closely monitor income statements, program-to-expense ratios, cash balances, and other key metrics. Blackbaud Financial Edge NXT offers real-time reporting, with one-click drill-down functionality and export capability, to enable data-driven decisions in real time. The system allows users access to grant and project accounting that allows for st...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Blackbaud Financial Edge NXT Pricing

Contact Blackbaud for detailed pricing information.

Starting price: 

$0.01 per year

Free trial: 

Not Available

Free version: 

Not Available

General ledger

Blackbaud Financial Edge NXT Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3.5

Functionality

4

Most Helpful Reviews for Blackbaud Financial Edge NXT

1 - 5 of 165 Reviews

Sharon

Philanthropy, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Maximizing Time and Effort - Minimizing Paper

If you are having issues, contact support staff. Work with them. If you need to refine your initial setup do so earlier than later, you will appreciate it the long run.

PROS

The integration between Altru (our sub-ledger), BB Merchant Services and FE/NXT is superb in my opinion. You have the ability to track a transaction backwards and forwards. We use the visual chart feature to create our budget in five different views - relating to the grants we are using, thereby eliminating errors in data collection by excel spreadsheet creations not getting updated. Someone mentioned that thinking about the creation of your organization and GL was a big con for them. I disagree. We came on board with expert advice from BB and created a cohesive database that allows us to close the month within two-three days. I think the effort that is put into creating a tool should be as important as the information that you hope to receive from its use.

CONS

A few spotty delays when I an running an exceptionally detailed report as you watch the Jeopardy button go around in circles.

Tim

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2021

User review

Has been positive but still learning the system since "go-live" migration about 7 months ago.

PROS

Migration from previous version was seamless along with BB team to assist where needed. Ability to "copy previous" is very helpful. Helpful training opportunities via on-demand or BB U taught courses. BB support is usually always quick to reply & direct when needed.

CONS

Understanding parameters that need to be set (i.e. post, etc.) can be confusing. BB support does not seem to have access to your org file when issues arise...that was a bit shocking. I would think behind the scenes that would be able to access & walk through critical problems that need to be addressed. I realize it may be a data security issue but having to add a BB staff as user seems akward.

Reason for choosing Blackbaud Financial Edge NXT

Price consideration & need to migrate to cloud around Covid shutdown.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2022

The product you are sold is probably not what you will actually get

Our experience with FENxt has really been terrible. It is soooo slow. Features we were promised at implementation do not work or have never been rolled out (where is A/R??). It does not sync with our bill pay system (we were told it would!) so bills have to be manually entered into two systems. It takes a very long time for support and usually the ineffective solution is that we should clear our cookies or history, or we are sent something to read. One of our databases has had problems from the start. Every excel report has to be reformatted to be useful.

PROS

It is good to have project tracking capabilities and to have the ability to work from home if needed.

CONS

The sales team will give you a lot of promises that are not reality. The biggest overall problems are how slow the system is, and features we were promised that never happened.

Reason for choosing Blackbaud Financial Edge NXT

We thought that we were making an investment in a system that would improve the efficiency of our organization.

Reasons for switching to Blackbaud Financial Edge NXT

We switched in hopes of a better system with more integration and easier intercompany transactions.

Elaine

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Financial Edge has given us an edge up

Financial Edge has been a great experience; we have streamlined data processes and improved our reporting cabability more than 10 fold. We love the project and grant data management pieces as well. The newest addition of Credit Card payment/processing has been a WONDERFUL thing for our office. Our CFO and Accounts Payable Staff can easily see where we are at any given moment in regards to AP/AR balances. Paying invoices is really easy and the load from tables funcationality for GL Disbursments is helpful as well. Financial Edge also has the capabilty to create recurring invoices for those AP invoices that are the same month after month. We are integrated with Raiser's Edge as well and that process is very easy as well.

PROS

Ease of use in Query and Report Parameters

CONS

Some of the more intricate invoices can be cumbersome, but that is only for a few items that we have. I wish the Vendor integration with Raiser's Edge was more robust, but it works for us ok.

Victoria

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Financial Edge is indispensible for us

We have been able to run a very busy finance office with only 1.5 employees for several years now. We also have been able to do much more efficient and flexible reporting to business units (detail) and to board management (summary).

PROS

The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.

CONS

It's really expensive. And requests for customization are hard to get through. But it's overall so easy to use that we can live with the small tweaks for now.

Reason for choosing Blackbaud Financial Edge NXT

We have been Blackbaud customers for over 20 years.