About Blackbaud Financial Edge NXT

Financial Edge NXT is a cloud accounting solution from Blackbaud that provides transparency across teams, security, compliance, and reduces the need for manual processes. The system is a fund accounting solution that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more.

With a personalized dashboard and customizable views, Financial Edge NXT enables users to closely monitor income statements, program-to-expense ratios, cash balances, and other key metrics. Financial Edge NXT offers real-time reporting, with one-click drill-down functionality and export capability, to enable data-driven decisions in real time.

As a Blackbaud product, Financial Edge NXT is...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

152 Reviews of Blackbaud Financial Edge NXT

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(56)

56

4 stars

(76)

76

3 stars

(15)

15

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 152 results

October 2018

User Profile Picture

Dominique from Norfolk State University Foundation

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

5.0

October 2018

My review of Financial Edge NXT

I like Financial Edge NXT and I couldn’t imagine doing my job without it!

Pros

I like that this software is for finance and accounting professionals. It has helped me to perform the daily functions of my job with limited interruptions.

Cons

I haven’t been able to understand the allocation module, and so we are still doing our investments manually. The guide that is provided seems to work more for people who have an overall understanding of how it should work.

February 2021

Kenton from Mars Hill Bible Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

February 2021

Good product - backward implementation

The worst part is implementation. We had to make decisions about setup that cannot be changed before we fully understood how we wanted to use the software. They should have allowed us to use our own data in a "sandbox" model to learn how things work.

Pros

I love the fact that you can create journal entries and invoices and include that information in reports before posting them. This helps to avoid mistakes. The web view is user friendly and fairly intuitive.

Cons

The database view is archaic and not user friendly. Many functions have not yet been converted to the web view and must be done in the database view.

Reasons for Choosing Blackbaud Financial Edge NXT

Cost and the fact that Blackbaud integrates with church management.

Reasons for Switching to Blackbaud Financial Edge NXT

We were unhappy with Shelby. We also wanted a solution that was integrated with church management and had features like capturing credit card feeds directly from the bank.

March 2017

Brian from Birch Family Services

Company Size: 1,001-5,000 employees

Industry: Philanthropy

Time Used: More than 2 years


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2017

Financial Edge NXT Not Ready for Primetime

After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money.

Pros

None...

Cons

Product just does not work.

March 2021

Bill from The Literacy Council

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

March 2021

We didn't need a Ferrari to do the job of a Ford.

Be certain of what you need and what is a reasonable price to pay for your organization... so that you don't get locked into a long contract that becomes a drain on your fundraising efforts instead of supporting your efforts.

Pros

It probably has every feature and more than you'll ever need or want. It's especially good for very large organizations that have large budgets and lots of donors to track.

Cons

My organization is small... we don't need all of the bells and whistles that come with this software and it is way to expensive for the portions that we do use. This really was a ferrari... when a ford would have been more than capable... we opted for a better suited software for our size organization and much more budget friendly for our needs.

October 2020

Victoria from Christian Heritage School

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2020

Financial Edge is indispensible for us

We have been able to run a very busy finance office with only 1.5 employees for several years now. We also have been able to do much more efficient and flexible reporting to business units (detail) and to board management (summary).

Pros

The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.

Cons

It's really expensive. And requests for customization are hard to get through. But it's overall so easy to use that we can live with the small tweaks for now.

Reasons for Choosing Blackbaud Financial Edge NXT

We have been Blackbaud customers for over 20 years.