Blackbaud Financial Edge NXT Software

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12

Recommendations

FrontRunners 2020

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About Blackbaud Financial Edge NXT

Blackbaud’s cloud fund accounting software Blackbaud Financial Edge NXT®️ provides transparency across teams, security, and compliance, and reduces the need for manual processes. The fund accounting software provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more. With a personalized dashboard and customizable views, Blackbaud Financial Edge NXT enables users to closely monitor income statements, program-to-expense ratios, cash balances, and other key metrics. Blackbaud Financial Edge NXT offers real-time reporting, with one-click drill-down functionality and export capability, to enable data-driven decisions in real time. The system allows users access to grant and project accounting that allows for ...

Blackbaud Financial Edge NXT Pricing

Contact Blackbaud for detailed pricing information.

Starting price: 

$0.01 per year

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Blackbaud Financial Edge NXT User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4

Functionality

4

Showing 1 - 5 of 157 reviews

User Profile

Dominique

Verified reviewer

Company size: 2-10 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

October 2018

My review of Financial Edge NXT

I like Financial Edge NXT and I couldn’t imagine doing my job without it!

Pros

I like that this software is for finance and accounting professionals. It has helped me to perform the daily functions of my job with limited interruptions.

Cons

I haven’t been able to understand the allocation module, and so we are still doing our investments manually. The guide that is provided seems to work more for people who have an overall understanding of how it should work.

Kenton

Company size: 11-50 employees

Industry: Religious Institutions

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

February 2021

Good product - backward implementation

The worst part is implementation. We had to make decisions about setup that cannot be changed before we fully understood how we wanted to use the software. They should have allowed us to use our own data in a "sandbox" model to learn how things work.

Pros

I love the fact that you can create journal entries and invoices and include that information in reports before posting them. This helps to avoid mistakes. The web view is user friendly and fairly intuitive.

Cons

The database view is archaic and not user friendly. Many functions have not yet been converted to the web view and must be done in the database view.

Reasons for choosing Blackbaud Financial Edge NXT

Cost and the fact that Blackbaud integrates with church management.

Reasons for switching to Blackbaud Financial Edge NXT

We were unhappy with Shelby. We also wanted a solution that was integrated with church management and had features like capturing credit card feeds directly from the bank.

Joanie

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

Blackbaud for Nonprofits

Overall this is a great product. We are very pleased with Blackbaud and do not plan on changing vendors any time soon.

Pros

This software is perfect for our organization. It continues to implement updated features to make our jobs easier.

Cons

The expense tracking sometimes appears to be offline and causes our staff a good amount of time to enter their expenses.

Brian

Company size: 1,001-5,000 employees

Industry: Philanthropy

Time used: More than 2 years

1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

March 2017

Financial Edge NXT Not Ready for Primetime

After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money.

Pros

None...

Cons

Product just does not work.

Tim

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

June 2021

User review

Has been positive but still learning the system since "go-live" migration about 7 months ago.

Pros

Migration from previous version was seamless along with BB team to assist where needed. Ability to "copy previous" is very helpful. Helpful training opportunities via on-demand or BB U taught courses. BB support is usually always quick to reply & direct when needed.

Cons

Understanding parameters that need to be set (i.e. post, etc.) can be confusing. BB support does not seem to have access to your org file when issues arise...that was a bit shocking. I would think behind the scenes that would be able to access & walk through critical problems that need to be addressed. I realize it may be a data security issue but having to add a BB staff as user seems akward.

Reasons for choosing Blackbaud Financial Edge NXT

Price consideration & need to migrate to cloud around Covid shutdown.

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