Financial Edge by Blackbaud


 

Financial Edge NXT is a cloud accounting solution from Blackbaud that provides transparency across teams, security, compliance, and reduces the need for manual processes. The system is a fund accounting solution that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more.

With a personalized dashboard and customizable views, Financial Edge NXT enables users to closely monitor income statements, program-to-expense ratios, cash balances, and other key metrics. Financial Edge NXT offers real-time reporting, with one-click drill-down functionality and export capability, to enable data-driven decisions in real time.

As a Blackbaud product, Financial Edge NXT is backed by a company with three decades of experience in the nonprofit market. The system allows users access to grant and project accounting that allows for streamlined management of budget, as well as a way to effectively monitor accounts and generate reports. By using Financial Edge NXT, nonprofits can reduce dependency on manual processes, improving data entry accuracy.

 

Financial Edge by Blackbaud - General ledger
 
  • Financial Edge by Blackbaud - General ledger
    General ledger
  • Financial Edge by Blackbaud - Accounts
    Accounts
  • Financial Edge by Blackbaud - Payables
    Payables
  • Financial Edge by Blackbaud - Treasury
    Treasury
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

69 Reviews of Financial Edge by Blackbaud

Showing 1-20 of 69

 

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Claire from Prelude Behavioral Services
Specialty: Healthcare / Social Services
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

A top accounting software for non-profit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Blackbaud really values users' opinions. It connects all non-profit users together. It also emails me helpful tips every week.

Pros

Very good customer service. Comprehensive training program. I took all courses and mastered the software within 3 months. Those courses gave me an in-depth view of the software and simplify my work process. Financial Edge has easy-to-use features that meet our organization needs. I like the query function, VCO and various reports. VCO allows me to build reports in certain format, and query allows me to extract data quickly. The query function helps me survived this year's auditing. When an account was off, I used query and easily found the problems to fix it.

Cons

It logged me out and ran very slow sometimes. I'd like it to be able to communicate with excel easily.

Review Source
 
 

Laura from GrantLinkX
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Ease into finances Great Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this is an excellent program which makes it easy to track your progress.

Pros

This product is an excellent way to store all of your financial information for any program you run and be able run reports regarding the break down.

Cons

Running reports in queries can sometimes be a bit difficult to get a hang of when stating off as a beginner but the support you receive with any inquiries makes it easy to use once you are accostomed to the program.

Review Source
 
 

Stephanie from Bloomsburg University Foundation
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

FE and all

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and similar style across all Blackbaud products. Many different features and functionality of the product line.

Cons

Reporting can use some upgrades. We are needing to build crystal reports for some of the items we need to report on

Review Source
 
 

Lakeisha from GHS
Specialty: Healthcare / Social Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Game Changer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Blackbaud products are so innovative

Pros

FENXT is next level. I love the professional design and the fact that nearly every accounting feature that you could possibly ask for is available in the software or as an add-on. It makes reporting and compliance a breeze

Cons

I would like more report customization, but I know this is coming in the pipeline. This is the only con...

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Chris from St. Michael's Hospital Foundation
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Financial Edge NXT

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use and view since it's cloud based. As long as your Financial Edge data is clean and procedures has been established using FENXT is really easy.

Cons

Being in Canada noticed that certain rules for finance is focused on the American concepts and not CRA regulations.

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Nancy from Children's Home Network
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love It.

Pros

That I can use it anywhere, from any computer. It is easy to use and the what's new let's me know when new stuff happens.

Cons

Takes too long for all of the things I need to be developed. I don't use FE NXT, I just use RE NXT.

Review Source
 
 

Jennifer from Christ School
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Just getting started

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the ease of logging in. I also like the clean looking interface, and am looking forward to more options to come.

Cons

I am patiently waiting for upgrades to the software that will allow for more use with our FE products and the Smart Tuition upgrades to match.

Review Source
 
 

Mark from Landmark Christian School
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

FENXT is Getting There

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's web-based format is simple to use and navigate. The product is quick and responsive and their GUI does a good job at delivering content in an easy to see/read format. The chat and email support is very helpful and their response time to initial inquiries is one of the best in the business.

Cons

FENXT is a step up from the Education Edge product but it is still in its infancy. Blackbaud's development model is sound, but they need to continue to develop their current products in lieu of adding additional features. The data support team can get bogged down, causing delays of days before data can be corrected.

Review Source
 
 

Aaron from Concordia Lutheran Schools of Omaha
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Does What I Need, But Not the Easiest to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The reports are fairly easy to generate, and have many customization options. Setting up templates and favorite reports is very helpful.

Cons

It's not the most user-friendly or intuitive of software. I can't stand the bank reconciliation (which could just be my own problem, to be sure). I don't often work with invoices and printing checks, but when I need to I have difficulty determining how to do so (again, could be my own limitations, I just wish it were more intuitive).

Review Source
 
 

Jaclyn from HMEA
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Evaluated system to replace legacy general ledger system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Do your homework when looking for a new general ledger system. Make sure to ask a lot of questions and ensure you get the answers you are looking for. Also- check references for the system to ensure it can do what the developer tells you it can do.

Pros

The system seemed slick and able to integrate with other vendors (they had marketplace partners that they integrated with). I also liked the system in that it linked with the Development software that we currently use. The system also offered nice dashboard capabilities and reporting that appeared to be easy to customize. In addition, the system was cloud based on would come with frequent updates (that would not result in software changes on individual workstations and data transfers etc.).

Cons

When evaluating this product I found that the customer support was less than stellar (and that was when they were trying to sell me the system). I asked several questions related to system capabilities surrounding specific processes the agency had (and whether the system could make those processes more efficient). I did not receive timely responses or in some instances any response at all.

 
 

June from Saint Andrews School
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Accounting Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The exporting from the cloud requires multiple steps.

Pros

The dashboard and real time updates enable us to get an accurate update on accounts. We can get an immediate picture of budgets etc.

Cons

Exporting excel spreadsheets and crystal reports is an issue. Files must first be saved to a cloud folder and then opened and processed on your hard drive.

 
 

Lisa from Two Ten Footwear Foundation
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

FENXT - Changing with the times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keep listening to your customer base. This is a great product and it's getting better all the time.

Pros

FENXT is a very robust product. This web-based product is being enhanced constantly. The folks at Blackbaud have been very responsive to customer feedback and if there is a functionality that isn't there, they do their best to make sure that if it's possible, it is implemented. Very happy with how the product has evolved.

Cons

My suggestion at this time would be to wait until features are closer to being released before announcing them. Very frustrating when you know that something you need is going to be added but then it take six months for it to be ready.

 
 

Randall from PHA
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Excellent upgrade of legacy financial system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Being able to add attachments easily, record journal entries easily, and add vendors easily are great. The report looks a lot cleaner, and having click-through capabilities on the reports is huge.

Cons

There are still features that have not been migrated, including some we use regularly. I'm hoping all AP and budget features are migrated soon so we don't have to keep toggling between the interfaces.

 
 

Gregory from Fellowship Bible Church of NWA
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

A step in the right direction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

FE NXT has greatly improved the efficiency and productivity of our finance department. We no longer have to generate reports for each individual department manager at the end of each month now that they have access to them 24/7.

Pros

- Access anywhere from any device
- Drill down capabilities
- Easy report creation
- Sleek desktop design

Cons

- Needs more concise mobile interface
- Can take some time to load information
- Inability to schedule report runs

 
 

Jennifer from Senior Resource Association
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Cloud based software with your needs as their top priority

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Blackbaud is very customer focused. It is important to Blackbaud that the client voices are heard. Every year they hold a conference that not only addresses the software but also gives us tools that we need as non-profits.

Pros

I love the fact that I can easily extract data. I also like that I can setup account restrictions and distributions to make sure data is correct and accurate, not to mention it saves time!

Cons

Currently, accounts receivable and payroll are not in the cloud. I look forward to when all the modules are in NXT.

 
 

Hyo (Max) from
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Blackbaud Financial Edge is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Financial Edge is user friendly, and offers a variety of customizable reporting formats. Built in links from sub-ledger to general ledger allow for drilling to move along quickly.

Cons

We recently upgraded to a hosted database from housing on our own server. There have been some issues with processing delay and getting kicked out.

 
 

Jana from Children's Museum of Houston
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Financial Edge NXT - what was promised has not been delivered.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

We regret moving to this cloud based platform. We should have stayed with the regular old FE.

Pros

Nothing. What was promised was not delivered. We have two locations and used to be able to function on one platform. In the cloud based version we have to log in and log out to go from one location to the other. It has definitely slowed our productivity.

Cons

It is slow, cumbersome and the reports that we were led to believe to be available are not part of this version. All excel reports have to be reformatted.

 
 

Brian from Birch Family Services
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Financial Edge NXT Not Ready for Primetime

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money.

Pros

None...

Cons

Product just does not work.

 
 

Angelo from International American University
Specialty: Higher Education
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Raiser Edge Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Raiser's Edge is a very useful tool for any Non-Profit Business owner who wants to keep track of their donation and any important contact in the database.

Pros

I like how easily it can track donors donation and give us a complete data of the earnings for the month

Cons

It would be nice if we can scan a business card and easily enable to automatically populate the person information in the system

 
 

Parker from GFM Ministries
Specialty: Faith-Based Ministries
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Blackbaud's Vast Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a 501c3 and just started utilizing Blackbaud. Overall, we are quite impressed by the functionality. The Queries you can create from your database of contacts help to reveal crucial information about giving trends and communication updates. It's a pricey software, but the fact that they allow you contact their support directly for immediate assistance is a rarity and highly beneficial. This is why we dropped Salesforce and went to Blackbaud.

 
 
 
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