DonorPerfect
About DonorPerfect
DonorPerfect Pricing
Lite $99/month Express $179/month Essentials $299/month Premier $499/month Enterprise $799/Month No setup fees. Unlimited users. Constant Contact Email and integrated online donation forms included in Express and above.
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for DonorPerfect
1 - 5 of 706 Reviews
Terri
51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Best Value for the Money
Lori
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
DonorPerfect Software is my Favorite
Donor database and tax reporting for a large volume and diverse systemic need. Reconciling accounts for different GL needs is a breeze. Customer service support as been the very best I have ever experienced.
PROSThe customer service is promptly available and is always knowledgeable and friendly. We have had much success with the Madrid of options available for services and reports. There is always training webinars available and new helpful services coming out. The web-forms are so easy and efficient for online donors to purchase tickets or make donations. The credit card processing works seamlessly with the information downloads.
CONSThe reports can be very tricky to pull up, however, there is intricate detail that can be obtained, so perhaps that's why.
Vendor Response
Lori, Thank you for the wonderful review! Our company works very hard to meet the needs of our clients. It is a plus that the reporting feature allows for simple to sophisticated reporting. The integration of the Online forms/Processing Gateway/DonorPerfect makes the system seamless and is a big time saver! We have many partners that also integrate with the system, check them out at dpconnect - https://connect.donorperfect.com/. Regards, Ellen Molon, Client Relations Specialist
Replied August 2018
Pat
Individual & Family Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
DONORPERFECT is the PERFECT CRM
DP's reports are so easy to use and to learn to use. Overall, I wouldn't change CRMs for nothing - I have used 2 others in my past experience and DP tops them all as far as user friendly and not knowing how to do something... CHAT is your new best friend!
PROSI absolutely love donor perfect! It is so easy to use and was a piece of cake when transitioning from another software to DonorPerfect! The reports are so easy to setup and if you ever run into a problem - all you have to do is jump on CHAT and they will help you with whatever your need is!
CONSI really don't know of anything that is my least favorite about Donorperfect! If you ever have a problem - just jump on CHAT and they are so courteous and patient with those that are just learning the system. DP fits perfectly into our day to day practices in our non-profit.
Reason for choosing DonorPerfect
The pricing of course was the first thing that pulled me into DP but when I watched the demo - I fell in love with it! It is awesome, easy, and so proficient in the non-profit world.
Reasons for switching to DonorPerfect
I couldn't not for the life of me figure our RE - there was never no rhyme or reason as to why and how to do things and I never felt my reports were accurate!
Ashley
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
DonorPerfect is Great!
Easy to use, even if you aren't familiar with the database.
CONSCost but nothing is cheap. Other features we could use, but do not due to cost restraints.
Sharine
Religious Institutions, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2021
Good Foundation, Could Use More on the Development Side
I like DonorPerfect and I'm glad we decided to go with them last year. We are going to review the price and time efficiency as we near the renewal date to see if we will continue. So far it's still better than using nothing, which is where we were before.
PROS*Excellent training and onboarding phase *Large library of reports *"Voting" feature in the knowledge base *Lightening-fast support, even on the Payment Processing Gateway side. EXCELLENT service on the Gateway!
CONS*Entirely too much clicking for people who know data entry *Seemingly standard features on any webform like "select all" or "clear all" are not available *Customers required to go into settings to modify defaults that should automatically be default if the developers consider people who do data entry. Example I'm thinking of is the use of the "TAB" key on the keyboard. It should logically go from first name to last name, to address, etc. It didn't so I had to place a ticket to change it in the settings. There could stand to be more thought on the development side, possibly pull in more people who are users and let them test-drive and give feedback before releasing it.
Reason for choosing DonorPerfect
It boiled down to Keela vs. DonorPerfect and the critical difference by the time we got to that stage was we wanted to expand donor options to pay besides PayPal. DonorPerfect offered ACH as well so we went with them.
