DonorPerfect Fundraising Software

Hi Emmanuel, So glad to hear you are using the Constant Contact Integration and see the benefits of having the data seamlessly integrated between the 2-systems. Check out DPConnect to see our other partners that integrate with DonorPerfect. An account review for your organization can be done to make sure you are on the best price structure. Please contact the Client Relations Specialist Team at (800)220-3537 to set up a time. Thank you, Ellen Molon, Client Relations Specialist

Krishna, Thank you for the wonderful review. Love that we have made fundraising less challenging by providing a variety of reports. Tracking your events and volunteers are essential for non-profits, and we have made them easy to manage. Our OnLine forms make it easy to collect the data from your donors, and best of all, downloads directly into a donors record or creates a new record. The support representatives are always happy to help. :) Cases are available in DonorPerfect Communities if you should need to reference them at a later date. Regards, Ellen Molon, Client Relations Specialist

Amy, I am glad to hear you are finding DonorPerfect a pleasure to use. It is great to see a review from another successful user! We are pleased to receive an unsurpassed for all of our support channels, and are confident you will become a power user in no time! Regards, Ellen Molon Client Relations Specialist

Kara, Thank you for taking the time to review DonorPerfect. Glad to hear you are finding the system customizable to all your organization's needs. Our knowledgeable, top-rated support team would be happy to help you with any questions you have about creating a mailing list. We are constantly working to improve our customers' experience with the software. Our clients play a large role in influencing and shaping the future of DonorPerfect. We would love to have you participate in one or many of our focus groups. Please contact the Client Relations Specialists at (800)220-3537 to learn about all the ways you provide input. We'd really love your insights on how we can improve DonorPerfect! Ellen Molon, Client Relations Specialist

Dear Nabaday, Thank you for your positive feedback about DonorPerfect. We had some difficulty determining if you are a current user of DonorPerfect, so if you want to learn more about our latest version, please click this link - https://www.donorperfect.com/fundraising-software/demos/ We also have onsite and online training to meet every need, budget and skill level - https://www.donorperfect.com/client-services/training/ Regards, ~Susan

Hi, Candy, Thank you for your comments. We worked hard over the last year to make it easier for customers to input information, but also modify and delete it. With Support help, you can review the number of characters that need to match to qualify as a duplicate entry. Configuring this screen for your organization's naming conventions might resolve the false positive issue you describe. When you call into Support, ask them about Code Maintenance - setting up and maintaining a good system of user-defined codes is critical to ensuring the consistency of your data. Using codes means filters, sorts and reports are more effective. Susan Guggenheim Manager, Client Relations

I'm so glad you're finding value with our product. I will be sure to pass along your experience of customer support, that's fantastic! If you need help learning the curve or adopting a new feature, let your Client Relations Specialist know because we can make that happen. Susan Guggenheim Manager, Client Relations

Hi, Janet, Thank you for your feedback on our Support team, I'll pass your compliments along to the leads. I'm asking your Client Relations Specialist to contact you this week to connect you to Support for faster queries and easier importing - I'm sure we can improve the doing of those routine tasks for you. Susan Guggenheim Manager, Client Relations

Thank you for the excellent review we are always listening ! We want to exceed your expectations and provide you with an outstanding experience with our software and our company. I am glad to hear you are finding the software user friendly and flexible to fit your needs. Improvements were recently made to enhance our users experience. User Management has been revamped and features have been added to OnLine Forms. Our amazing Support Department is here to assist you any questions you may have when using your system.

Hi, Thomas, I am so sorry you have not had a good experience with our software partner, Agile Ticketing or with us. Your Client Relations Specialist, Melissa and I are working with Agile Ticketing to get this situation turned around for you. You're right that we can benefit with more feedback from accountants such as yourself. Melissa will ask you if you want to be part of our software development team to provide that feedback via surveys, focus groups, and/or beta tests. I hope so, that would be very helpful. Thank you for your feedback, Thomas, Susan Guggenheim Manager, Client Relations

Thank you Kristina for taking the time to review DonorPerfect. The system is designed to be flexible for non profits of all size and can be customized to an organization's needs. As you mentioned, there is a learning curve when using a new system, we have you covered with a phenomenal support department, webinars, and training department. I am glad to hear you are finding the advanced reporting system and notes section in the donors records instrumental to your organization's success. Fundraising is all about relationships and DonorPerfect is a major component in helping organizations reach their fundraising goals. There is a Community Site meant to connect users near and far. DonorPerfect was in the NTEN Report for offering top-rated features and functionality at the lowest price.

John - so glad you would recommend DonorPerfect as a mission critical application that creates great value and one that you can't live without. The ability to take in donations using the OnLine Forms, is helping many non-profit organizations to grow their donor base. I will make sure to pass on your praise to the Support Team, thank you. Please contact either Support or your Client Relations Specialist with details about the sort feature you would like to see added to DonorPerfect. Many of the systems features come from our clients ideas that have been entered into Suggest and Vote.

Thank you very much for the great review! We work really hard to develop an amazing software. I am happy to read that the reports you generated assisted you with your data analytics to reach your fundraising goal. There is a QuickBooks interface available in your system to streamline the sharing of data from DonorPerfect to QuickBooks. Please contact the support department so they can assist you with getting this set up.

Thank you Amy for your review of DonorPerfect. I am glad to hear that you are finding the system an easy way to track donors. I am sending you a complimentary subscription to our Live and Recorded Webinars for the next 6 months. The Live and Recorded Webinars are a great tool for learning to use DonorPerfect!

Thank you for taking the time to review our product. Our Product Managers and Development Team continually work toward finding the perfect balance between meeting the needs of both large and small organizations. Your feedback is vital for helping us to achieve the goal of a perfect balance between the two. The support team can assist you in creating a report that can be run each month without additional calls into the support team. Please contact the Client Relations Team at 800-220-3537 so we can get you set up with a support session.

Glad to hear you are finding DonorPerfect to be easy to use and comprehensive. Connie, please contact the support department when you're ready to build a custom report.

Hi Jennifer, Glad to hear DonorPerfect helped to make your Gala a success, and we are thrilled another client loves the 'text to give' feature. I am confident the 3 months of free email and phone support provided to you in March demonstrated the value of being able to interact with the support team through those channels. Regards, Ellen Molon, Client Relations Specialist

Thank you for the review. Glad to hear you are finding DonorPerfect an easy to use system. The technical support department will be able to answer any questions you may have about merging duplicates, and moving gifts from one donors record to a different donors record.

We are always appreciative of customers who take DonorPerfect to other organizations - the best kind of referral there is, thank you so much for bringing our software to I Have a Dream Colorado. Next time you speak with your Client Relations Specialist, please tell us which add-on will make the most impact to your organization and we'll see what we can do for you