All ChargeStripe Reviews
1-25 of 32 Reviews
Sort by
Monica
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Quick and Easy
It has been a quick, easy way to accept credit cards with reasonable fees.
PROSI like the photo function that precludes the need for a card reader. I also like that there are no extra fees, just the per transaction fee with Stripe.
CONSMultiproduct orders with discounts can be a bit clunky.
Reason for choosing ChargeStripe
Per transaction fees.
Reasons for switching to ChargeStripe
Monthly fees of $39, even when I didn't have a sale. Card swiper didn't engage well in the socket with my phone case in place.
Vendor Response
Hi Monica, Thanks so much for your review! We're glad you're enjoying everything. ChargeStripe Team
Replied December 2019
Christie
Medical Devices, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Easy to Use
I like that I am able to implement it into my website. So each time a customer makes a purchase, it goes through Stripe. Stripe makes it easy for me. They send me an email each time I get an order. The fees are reasonable as well.
CONSI haven’t found anything that I don’t like about it as of yet.
Reason for choosing ChargeStripe
Much easier to use.
Reasons for switching to ChargeStripe
Stripe looked more professional and was easier to use.
Vendor Response
Hi Christie, Thank you for taking the time to review ChargeStripe! We currently do not offer a web portal, could you shoot an email over to hello@chargestripe.com so I can further understand? It would be much appreciated! Thanks, Joey | ChargeStripe Team
Replied December 2019
Kasey
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Very convenient
It’s a convenient and easy way to start seeing revenue as a new business owner.
CONSThe fees are higher then using a bank merchant.
Vendor Response
Hi Kasey, Thanks so much for your review! We're glad you're enjoying everything. Joey | ChargeStripe Team
Replied January 2020
Emily
Education Management, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great Way to Track Payments
Overall I really love the software and will continue to use it.
PROSI love this software and the ease and use of it.
CONSIt's not always correct with when money will be entering my account. I see that it changes, maybe a glitch.
Reasons for switching to ChargeStripe
I needed a better user friendly software
Vendor Response
Hi Emily, Thanks for the review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team
Replied December 2019
Fionnbarr
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Easy to use, slightly expensive
We use it for our Online presence. Easy to set up, easy to access and payments always come through. Nicely on top of the changing secure authentication requirements
CONSIt's on the expensive side - transaction fees are too high for smaller volumes
Reason for choosing ChargeStripe
Ease of use where an organisation hasn't a dedicated IT dept
Vendor Response
Hi Fionnbarr, Thanks for your review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team
Replied December 2019
Christoph
Sports, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed December 2019
ChargeStripe review
it simply works, admin responsive, easy implimentaion
CONSfees are too high, that's all. would be great if they'd be less than paypal
Reasons for switching to ChargeStripe
fees too high and not responsive admin
Vendor Response
Hi Christoph, Thanks for your feedback and review. I'd love to chat about anything else we might be able to improve on. Shoot me an email at hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team
Replied December 2019
Catherine
Cosmetics, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2019
Shopify
Amazing, as a first time e commerce and charging business owner I have been so impressed with how accessible this product is.
PROS- ease of use - affordability - compatability with e commerce shopify
CONS- doesn't take eftpos cards (only credit cards) - no point of sale material tools available in NZ - charge per sale could be lower (there are cheaper alternatives)
Reason for choosing ChargeStripe
Didnt have time to research others.
Vendor Response
Hi Catherine, Thank you for taking the time to review ChargeStripe! I'd love to chat more about your concerns, could you shoot an email over to hello@chargestripe.com so we could see how we can help? Thanks, Joey | ChargeStripe Team
Replied December 2019
Ben
Real Estate, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Easy to use
You don't need a card reader. It was very easy to use and not technical.
CONSTakes a while to get funds but that is true of all charge companies.
Reason for choosing ChargeStripe
fee structure
Reasons for switching to ChargeStripe
Card reader didn't work well.
Vendor Response
Hi Ben Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team
Replied December 2019
Jorrin
Leisure, Travel & Tourism, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Simple to set up - but depth if you want
No problems. Always been good.
PROSEasy for non tech person to set up and implement Take payments on the go cost effective.
CONSCant think of anything. It’s very simple to use so not much to find fault with.
Reason for choosing ChargeStripe
Connected with Stripe easily. Strip has many benefits
Reasons for switching to ChargeStripe
Money saving.
Vendor Response
Hi Jorrin, Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team
Replied December 2019
Anonymous
1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Fully automated
The two or three big players in this field don’t run a lightweight, straightforward, no frills model as clean as this one.
PROSStarted with this company when it advertised as being the least expensive solution for (credit) card processing. Industry changed, but I’ve used it as a backend for the ember ship site, and seems to work better, more seamless. No mess, no fuss — once set up.
CONSSome of the backend elements were confusing, but eventually sorted it out.
Reasons for switching to ChargeStripe
less overhead.
Vendor Response
Hi there, Thanks so much for your review! We're glad you're enjoying everything. ChargeStripe Team
Replied January 2020
Sarah
Health, Wellness and Fitness, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
What a boon!
Having used two other brands - Payleven & Worldpay Zinc - Stripe is: 1) easier 2) quicker 3) more convenient 4) better value
PROSbeing able to charge a client using a phone app alone - with no need for the extra box /device
CONSThe website portal can be very confusing. Tracking who's paid what and when is not as easy or clear as it could be
Reasons for switching to ChargeStripe
With WPZ I had to use a box that was supposed to connect to my phone via BlueTooth but often didn't work. So I used to email payment links which would then expire after 5 days. All very irritating and time-consuming.
Vendor Response
Hi Sarah, Thanks for your review of ChargeStripe! I'm glad to hear you're enjoying the application. I think you may be referring to the Stripe website here though? Shoot me an email over at hello@chargestripe.com and I'd be happy to chat more! Thanks, Joey | ChargeStripe Team
Replied December 2019
Debbey
Non-Profit Organization Management, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Stripe is a great tool
It's been great, if we had a swipe option it would be better
PROSThe ease of processing transactions on the backend makes it great
CONSNot having the ability to have a swipe device to use on site for processing transactions
Reason for choosing ChargeStripe
Great reviews and no problems when volume processing is high
Vendor Response
Hi Debbey, Thanks for reviewing Charge! We do offer card reader options. Send hello@chargestripe.com a quick message and I'll help from there. Thanks, Joey | ChargeStripe Team
Replied December 2019
Mike
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Still loving it
This software is self explanatory and is user friendly
CONSIf it’s not broke don’t fix it. This is a good moto to live by
Vendor Response
Hi Mike, Thank you for so much for your review, we are grateful for your feedback. Team ChargeStripe
Replied May 2022
Josh
Farming, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2019
Easy and reliable
Chargestripe is great payment system that works reliably and makes sure we capture all of our online booking payments meaning we don’t have to chase payment.
CONSNothing has been a problem for us, so don’t have any cons
Vendor Response
Hi Josh, Thanks for your kind words and rating! We're happy to hear everything is running smoothly. Let us know if there is anything we can do for you. Thanks, Joey | ChargeStripe Team
Replied December 2019
Joshua
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Charge Rite with ChargeStripe
All of our debit/credit sales and donations are processed with ChargeStripe. Overall, I couldn’t be happier with this service.
PROSIt’s easy and convenient to use with very low fees. ChargeStripe has been a lifesaver. Without ChargeStripe we would not survive.
CONSThere aren’t any aspects to this service that I don’t like. ChargeStripe is through and through a great service.
Vendor Response
Hi Joshua, Thanks so much for your review and for taking the time to share your thoughts with us. Team ChargeStripe
Replied May 2022
Austin
Farming, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Charge stripe cards processing
Very easy to use and integrate. Setup is a breeze.
CONSThe price per swipe is a bit higher but otherwise it’s fine.
Vendor Response
Hi Austin, Thanks for your review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com Thanks, Joey | ChargeStripe Team
Replied December 2019
Erika
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2019
Easy to use.
Our use is within our electronic health record system. It’s easy to use and automate.
CONSI haven’t experienced any cons yet. I don’t anticipate issues.
Vendor Response
Hi Erika, Thanks so much for your review! We're glad you're enjoying everything. Joey | ChargeStripe Team
Replied January 2020
Kevin
Arts and Crafts, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2019
Great App thgat frees up trade
It makes market trading straightforward and profitable
PROSEase of use and connectivity is great, and can be used anywhare
CONSThe fees are offputting but it is preferable to customers going elsewhere
Reasons for switching to ChargeStripe
Costs and difficulty using the paypal reader
Vendor Response
Hi Kevin, Thanks for your review! Glad to hear you're enjoying everything. - ChargeStripe Team
Replied December 2019
Cameron
Health, Wellness and Fitness, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
5 Stars from Punch Gunk
All of our online and in person credit card sales are processed through Stripe and WooCommerce and the integration is seamless. We don't worry about credit card processing.
PROSStripe is seamless and convenient. The mobile app is the best tool for sales at trade shows.
CONSI would prefer to pay a lower percentage
Reason for choosing ChargeStripe
Online store integration.
Vendor Response
Hi Cameron, Thank you for reviewing ChargeStripe! Glad to hear everything is running smoothly. Thanks, Joey | ChargeStripe Team
Replied December 2019
rober
Media Production, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2019
It could have been custom made for me
Exactly what I needed at the right time. Very pleased with it.
PROSIt was quick and easy to install. It pretty well worked off the bat. Scans correctly most of the time. I didn't want the hassle of using an extra reader and Charge was the solution.
CONSThere really wasn't anything to dislike.
Vendor Response
Hi Rober, Thanks so much for your review and kind words. It feels like it was made for you because..it is! If you ever feel like we're missing a feature, don't hesitate to reach out to hello@chargestripe.com so we can get to work. Thanks, Joey | ChargeStripe Team
Replied December 2019
Maria
Consumer Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed December 2019
Quick and easy
Overall quick, easy, and efficient. Money always gets to my account super quick. It’s a no brainer to operate and for low volume business like mine it’s been great
PROSNo set fees or additional equipment needed. Super easy for low volume accounts
CONSNot very customizable. Need to be able to change tipping percentages
Vendor Response
Hi Maria, Thank you for the review! I'd love to chat more about customization options with you. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team
Replied December 2019
Paulo
Leisure, Travel & Tourism, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
It's very useful
it allows us to charge our customers once we meet them so they can pay by card.
CONSWe can't have an invoice for the stripe fees.
Vendor Response
Hi Paulo, Thanks so much for the review! I'd be happy to help with the invoice issue. Please reach out to hello@chargestripe.com and I'll help from there. Thanks, Joey | ChargeStripe Team
Replied December 2019
Ashley
Real Estate, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2019
PERFECT SOLUTION FOR CHARGING CARDS WITH NO STRIPE READER!
I needed a way to charge cards at a holiday benefit sale and didn't have a stripe reader attachment for my phone. I found this product online, downloaded it from the app store and was up and running quickly!
CONSSometimes it felt a tiny bit clunky to have to type in the credit card number, but hey! I didn't have to buy a card reader!
Vendor Response
Hi Ashley, Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team
Replied December 2019
NICHOLAS
Transportation/Trucking/Railroad, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great mobile system for billing clients in the field
Easy to use mobile solution which suits perfectly our requirements when billing clients in the field
PROSEasy to use interface. Reimbursement facility which can prove very convenient
CONSCan't think of anything that the systel lacks
Vendor Response
Hi Nicholas, Thanks for the review! Appreciate the kind words, please don't hesitate to reach out if you should ever need anything at all. Thanks, Joey | ChargeStripe Team
Replied December 2019
Sanford
Packaging and Containers, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed December 2019
Great App For Charging Customers for Good & Services
You must already have an account with Stripe in order to use this app. Figured I should mention that.
PROSI like that it is so simple to use. You just enter the amount and the customer's credit card info and that's it. You can even scan the customer's card with your camera. This app is free!
CONSNothing bad to really say about this app.
Vendor Response
Hi Sanford, Thanks for your review! Please don't hesitate to reach out to us if you need anything - hello@chargestripe.com - ChargeStripe Team
Replied December 2019