Helcim vs Mercado Pago

RATING:

4.2

(23)

Helcim has 23 reviews and a rating of 4.17 / 5 stars vs Mercado Pago which has 105 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (23)
4.8 (105)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 13, 2023
March 18, 2024
Pros/Cons
  • Pros

  • In my opinion the absolute best part of Helcim is their customer service. Whenever I hit a bump in the road, I just called customer service and an agent was able to walk me through it.
  • I was able to use Helcim easily. When I needed help, customer support was very helpful and professional.
  • Cons

  • Can't really think of anything that I don't like.
  • I've use a couple different ones, and they're rather clunky and tricky for our clients to use.
Read all user reviews
  • Pros

  • The ease of generating forms of payment for my clients and the ease that the client has to make the payment helps a lot in the day to day.
  • If you don’t have a debit card this is the perfect option for you, for a small amount of money you can get a normal card an a digital one for barley free.
  • Cons

  • I don't like the cost of the fees and the customer support, they take a long time to get back to me when I have a problem.
  • When you need to link the paid market with some ecommerce platform, if you are new to systems it can be very difficult.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos