All Veem Reviews
1-25 of 40 Reviews
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Dnyanoba
Verified reviewer
Pharmaceuticals, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Veem for all accounting needs
We are enjoying with veem, as it gives a simple way to do for such a complicated things.
PROSEasy and user friendly interface, can accept or make a payment in any currency in any way.We can make an invoices in any currency
CONSReports templates of billing and invoicing can be better with good diagrams and charts for easy understanding.
Reasons for switching to Veem
Cost of salesforce is more than veem and also support from veem team is awesome.
Jamie
Translation and Localization, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great way to pay vendors for free
It was a pain to send checks back and forth with vendors and clients, but now I can pay them directly through Veem with no fees at all. It's the best tool I've found for this purpose.
PROSIt is a great way to pay my vendors for free. They just have to get a free account and then I can transfer them money directly. It even integrates with Xero so I don't have to recreate invoices that are already in my accounting software.
CONSSometimes vendors are nervous about setting up their bank info in a new app, but Veem is really secure and they have nothing to worry about
Reason for choosing Veem
Stripe charges fees, but Veem does not
Reasons for switching to Veem
Google Pay wasn't compatible with business bank accounts, and Veem is
Vendor Response
Hi Jamie, Thank you for taking the time to leave your comments. Your feedback helps us improve service for everyone.
Replied April 2022
Terry
Marketing and Advertising, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed April 2024
Playing the blame game. Payments not delivered.
I have sent over $80k USD through the years, mostly all transactions under $1000. I have had one other issue in the past but it was resolved within a week. To me. It appears they have given up on any customer concerns and are making up for it in volume. No support with an issue regarding money makes this nothing but a gamble.
PROSEasy and convenient to use. Most transactions go smoothly.
CONSI sent a vendor a payment of about $285.00 USD. This was 4 days short of a month ago. Veem claimed it was delivered but the receiving bank has no record. We have provided all documentation requested but "support" has gone silent after saying their partner is looking into the issue.
Reason for choosing Veem
Ease of use and cost of transactions. But not any more.
Reasons for switching to Veem
Easier to send money internationally. At the beginning the rates were lower.
Ekalavya
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2022
Never Trust Veem With Your Domestic and International Transfers
So terrible that we are never going to trust them with even a dollar on our bank accounts.
PROSThe platform has an easy to use Dashboard and an easy invoicing process helps businesses.
CONSNever trust Veem with any of your domestic and international transfers to your contractors/vendors. We used them to pay our subsidiaries and our payments never reached the beneficiary accounts. I finally had to write an email to their [SENSITIVE CONTENT] who has been connected on my LinkedIn for over 7 years. Guess what, the [SENSITIVE CONTENT] never replied back. Their website claims all payments to be delivered in beneficiary accounts by 2nd or 3rd business day which is never the case in majority of the transactions. We initiated 7 Transactions and none of them even landed. Their payment tracker is not real-time either as claimed.
Reasons for switching to Veem
They claimed fastest payment delivery to international vendors.
Tyler
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
VEEM Should Be The Bank
Perfect.
PROSVEEM makes payment processing so easy that I barely think about it. I wish they would implement a full checking product so I never have to log into a traditional bank again.
CONSWhy is there not an iPhone app? Mobile works well, but come on! :)
Reason for choosing Veem
Less Cost, Easier
Reasons for switching to Veem
Because it was too common sense to not switch.
Alan
Entertainment, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great option for small businesses that have typical workflow and occasional need for mass pay
Real game changer on the mass pay of royalties, but also very helpful in week to week.
PROSMass Pay option is fantastic for royalty payments (we are a record label), but also for week to week regular bill pay workflow. Check option as a way to get a user in the door is helpful. Alternative to wires and wire fees a big plus.
CONSThere are times when a transaction gets flagged or held up and it is often hard to anticipate when this will happen.
Reason for choosing Veem
Wise and Veem are very similar, but all things being equal on functionality and cost, customer service at VEEM has been nicely responsive.
Reasons for switching to Veem
Need to expedite ever growing royalty payees each semi annual period.
Nirmal
Computer Software, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed August 2022
Invoicing and Payments made Simple!
The overall experience has been good for basic use cases.
PROSVeem is a one-stop solution if you're looking for invoicing cum payments processing software. It helps you send invoices as well as get paid in your local currency so you don't have to deal with the hassle of bank remittances and all the additional formalities that come with it. I've extensively used Veem to bill one of my clients and the experience has been good. It has all the basic use-cases covered. Although, it's limited in terms of advanced options such as taxation, GST, email customization, payment gateway integrations, etc.
CONSThere was an instance when I wanted to attach a couple of documents along with my invoice email and I was surprised to see that Veem doesn't support it at all. I think it's a very common use case where Freelancers bill their clients for additional equipment/software that they've purchased on the client's behalf and want to send the bills for it. There are also no styling/custom branding options in Veem. It also doesn't support popular gateway integrations such as Stripe, PayPal or RazorPay.
Reasons for switching to Veem
It was sort of a forced switch because the client insisted on using Veem since they were already using it for other payments.
Mary
Verified reviewer
Translation and Localization, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Excellent for small B2B transactions
We
PROSMy collaborators and I had struggled to find a service that would allow such small business entities to send money digitally to pay for services mutually provided. This is the ONLY service we found that works for us without significant cost. Highly recommend, and it integrates with Xero!
CONSCannot view certain Xero transactions in Veem
Reasons for switching to Veem
Veem is more full-featured and cheaper
Vendor Response
Hi Mary, Thank you for taking the time to leave your feedback. I've passed along your comment related to Xero transactions not being viewable. Thank you again for your comments.
Replied April 2022
Victoria
Verified reviewer
Translation and Localization, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Seamless Integration with Xero to Pay Subcontractors
I regularly work with a select few subcontractors, and we had previously been sending paper checks back and forth. It took longer to get paid; we were always worried about money getting lost in the mail; and it was harder to find the time to sit down and manually write the checks. With Veem, I can pay subcontractors immediately to their bank account when they send an invoice. In addition, when I send them an invoice, I know it will be paid promptly and not slip through the cracks. I'm very happy with Veem's contribution to my business practices.
PROSI like that I can link my Xero account to Veem. Whenever one of my subcontractors sends me a invoice through Xero, it will automatically show up as a bill I need to pay in Veem. Because my bank account is also linked to Veem, it takes only a few clicks to pay outstanding payments.
CONSWhen I initially set up my Veem account and connected it to my Xero account, I was frustrated that all of my Xero contacts received an email invitation to join Veem. I only intended to use Veem with a select few of my subcontractors, and I was embarrassed that some other contacts received what could look like spam to other contacts.
Vendor Response
Hi Victoria, Thank you for your feedback. I've passed along your comment related to your Xero contacts receiving an email. We want to make sure that process is easy to understand and our users have control over it. Thank you again for your comments.
Replied February 2022
Abraham
Verified reviewer
Accounting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great and especially for international payment
great rates great integration with QBO
CONSreceiver of payment must sign up
Reason for choosing Veem
integration
Vendor Response
Hi Abraham, Thank you so much for taking the time to leave your comments.
Replied April 2022
Warren
Computer & Network Security, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Veem- Easy to use
The setup was incredibly straight forward, and support when needed has always been reliable.
PROSThe ease of use for every operation is the main benefit for us. We've also had great experience with the technical support, which is peace of mind.
CONSthe recently implemented monthly charges are a big downer unfortunately.
Reason for choosing Veem
The pricing was the main reason.
Esther
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2022
Recommendations
I really like it. Your team is so helpful and friendly. They a really good at helping me and my vendors with anything we need help on. I really appreciate that.
PROSThe product is easy to use. Some vendors just want me to set up their accounts for them, so I am greatfull to have [SENSITIVE CONTENT] assisting with this.
CONSMy vendor complain that they cannot access their pdf attachments, so it forces me to email them my remittance separately. In addition, they would like to the the our name on the payment when it arrives instead of just a Veem #. Also having multiple email set ups so I don't have to remember to add the second email in every time I pay a vendor.
Stephanie
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2022
Recommend Veem
It's amazing to be able to send payments with no service charge. The program is easy to use and customer service replies quickly.
CONSThere are messages on the dashboard that are inaccurate; that there are payments that are drafts that have actually gone through. They sometimes cancel payments when the client doesn't respond quickly enough and this is frustrating. The software is slow compared to other software programs.
Gillian
Music, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2023
Get paid quickly and easily
I love that Veem deposits money straight into my bank account without worrying about passwords, etc. Once you’re setup, you’re good to go!
CONSSometimes payments take a few days to process. It would be great if Veem transactions could process at the speed of an e-transfer.
Mark
Sporting Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy automation with NetSuite
The fact that Veem is built into NetSuite saves us a lot of double handling.
CONSI can’t really think of any. We have been using Veem for over 5 years now. It’s just part of the way we operate.
Dan
Sporting Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Every business should use VEEM
Super easy to setup and use and doesn't cost anything for B2B domestic transactions.
CONSVeem meets all of our needs, no cons to think of.
Meheza
Verified reviewer
Medical Devices, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
quite easy to use
the customer service so far is what i like the most. pretty fast and convenient. i think it's great
CONSI find it a little more complicated to use when it comes to business. it would be nice to improve the payment service for businesses
Tamara
Consumer Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Overall experience with Veem
It's ok for now. I didn't find anything better so far.
PROSYou can track your payment and always know when you will be paid.
CONSAll the features are ok, it's just that your exchange fee from dollars to Serbian dinars is pretty bad.
Reasons for switching to Veem
Because Upwork takes 20% from every payment you get, it's extremely unfair and uncomfortable.
Joel
Civil Engineering, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to use and a quick payment option for international customers.
We have been using it for several years now and have not had any issues. Quick customer service and great overall experience.
PROSEase of use and quick to set up new customers. Its integration into our accounting software has a key feature and saves us a lot of time.
CONSMore options in the approval workflow would be a great feature.
Michael
Retail, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great Product with competitve F/X rates
Veem is super easy to use and it's F/X rates handily beat traditional banks and are very competitive with similar alternative platforms.
CONSIn all honesty, if you are using Veem for sending funds internationally I am not aware of any cons.
Reasons for switching to Veem
More competitive FX rates.
Krisztina
Translation and Localization, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
I love VEEM
I like it!
PROSeasy to use, the platform remembers your preferences
CONSmore international support would be great. I have subcontractors in some places that Veem does not yet support
Reasons for switching to Veem
I still use PayPal, but there are less fees with VEEM which makes me, and my subcontractors happier
Mark
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Easy to use software for a small business
We use this to pay our part time/seasonal workers
PROSEase of use & minimal cost Linked to Pop Bookings
CONSThere isn't anything we don't like about Veem. No issues.
Reason for choosing Veem
It was referred/recommended to our company (by Pop Bookings)
mario
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2022
Veem Review
Used for international payments
PROSeasy to use and navigate. great tool for international payments
CONSnot very favorable exchange rate, other than that all good
Neil
Management Consulting, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed October 2023
Worst customer service ever
From great service to worst when it came to that I needed to speak with their support.
PROSIt has good services and conversions and has a lot of options for any type of business
CONSThe very worst customer service of all time, good if you're willing to wait but I suggest steering clear if you think you will need their customer service.Phone Support, It is hard to get an answer and 99% of the time goes to their voicemailEmail Support takes a minimum of 12 hours to respond and a maximum of 2 weeksChat Support, is useless. It is only for general inquiry that is answered by a robot and on which case will still go to email support if unresolved.
Wiley
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2022
Good, but errors are annoying
It is fast and easy to make domestic and international payments, the price is right.
CONSI get errors every week when paying certain vendors.