KACE vs vRx

RATING:

4.0

(24)

KACE has 24 reviews and a rating of 4.04 / 5 stars vs vRx which has 21 reviews and a rating of 4.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (24)
4.9 (21)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
August 25, 2023
May 13, 2024
Pros/Cons
  • Pros

  • Light and easy user interface, works well as an IT helpdesk ticketing system. Patching works well and I like the simplicity of the application.
  • I like how we can run scripts, check software on each computer and implement custom attributes and comments in our computer information.
  • Cons

  • The back-end seems a bit dated. Foreign language implementation has been an issues for years, there are options but up until now, it hasn't been working well.
  • There is no unity between the different modules, other than the color scheme of the UI.
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  • Pros

  • Highly recommended software helps you to manage your digital assets efficiently to get ahead regards cyber treats.
  • The sleek interface and easy to understand dashboard make prioritizing patches a breeze.
  • Cons

  • Notifications of new vulnerabilities (email)Lack of integrations with other software (PSA/RMM) Manual network scans.
  • The agents do not support MacOS, although Vicarius has it in it's roadmap for the end of 2020.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos