Service desk is always very responsive and helpful which has been important for us as our software usage changed time to time.

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs.

I enjoy the ability to customize areas that are useful to our facilities.

Cost Effective solution thats was easy to support.

Great company that is always moving forward. Fun to work with, innovative and true partners.

There are other aspects of this software that I don't access as they are difficult to navigate and not intuitive.

We have been using the Perspective system since the summer of 2008 and have been very happy with it.

The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.

The customer support is very helpful and will return requests in a timely manner.

The only complaint I have is that sometimes the program runs slowly.

There i have find multiple user friendly options and easy to access the and accurate results in the reports.

I like the feature of the chimes when someone else makes an entry so you know it has been entered. It seems like a small thing but is very helpful when busy and working on other duties.

Its parent company has changed and longtime users may perhaps be unaware of the company's future relative to the product.

Excellent products and an even better team to support the products.

Apart from all the features, the following are a few notable mentions: the application is easy to use, the graphical user interface is simple and intuitive.

My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.

Excellent tool for documenting incidents; and subsequent report generation.

Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.

An excellent tool to build your audit world, plan, mandates and reporting based on your needs.

Very good tool to generate quick and accurate reports, to be able to carry a documentation of the incidents is great.

Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.

I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.

Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users.

Working with Resolver has been a great experience, the application as well as the service delivery.

Some of the key information is not easily searchable, which means for long waiting periods. Moving files into the program is limiting.

I like the ability to have multiple users work on the same file at the same time. The ease of creating reports frees up my time to do other tasks.

On a monthly basis, we take in more than 1,200 incidents. The Perspective product is the vital backbone to our investigations unit.

Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.

My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend).

It allows me all the tools and functionality needed to successfully manage our Azure AD and O365 users.

ADManager+ - excellent integration with helpdesk.

Worst support i have ever come across in 20 years in IT.

The auditing reports are great as we can easily find out who changed something and when.

It's been very helpful for our network team and makes weekly and monthly reporting very easy.

AD manager Plus is one of the best product to maintain your daily AD Tasks.

Cheap and fantastic software for AD Management.

Its alot like a few of the other software programs out there , it is fairly simple to use , delegates roles , eliminates repetitive motions , pretty basic  great for small business.

All ManageEngine products are easy to use. Technical Support is great and provides solutions to problems on first call.

Upgrades, ease of use, If you do have any issues this is the best software I have ever seen offering support. I would recommend to any company with an active directory environment.

Very useful and powerful tool for automating account creation, allows you to reduce your reliance on aging scripts and empowers those without comprehensive scripting knowledge to automate processes.

Doesnt allow for you to change alot, doesn't give enough characters to use to explain an issue  too limited.

The chat function to get technical support is great. They constantly has new functions to provide to users.

Active directory left untouched , automate and streamline AD tasks with little scripting knowledge, simple user interface.

It does the job, but I have my doubts about the technical way in which it is implemented.

In this day and age, Security is paramount and if someone were to hack or steal a password for the product, they could do serious damage to an domain.

Complex reporting and task are made very easy with Ad manager plus and it is one of the product helping me a lot with daily tasks.

At times, searching can be somewhat cumbersome as the loading of information based on a search or report can lag.

The only problem I can think of is getting  an invoice from Manage Engine in the form needed by our finance department  so we could pay the maintenance bill.

Haven't really found anything I don't like about the software yet.

I like that this product changes quickly to accommodate changes made by MS.  I like the reporting. I like bulk create/modify options.

The price of entry was really cheap and it's very useful, has many functions included for AD management and reporting.

ADManager helps you to audit and manage active directory (and other systems).

Helps with standardization when you have many engineers managing the same AD. Easy to use and effective reporting.

No DirSync but was told it is coming. AD Delegation is a little clunky to figure out.

ADMP has also made synchronizing our cloud and on-premise environments through automation simple and organized. Their support staff has been very courteous in resolving our issues.

AD Managerplus makes life by automating  Active directory tasks with simple interface.

ROI is quick, and the support is easy to get to, not hidden like some companies. You can get to help from right inside some of the products.

And there are frequent  free online training sessions that improve our knowledge of the product's capabilities. Their tech support is very good to work with, very quick to respond.

We have introduced a lot of automation from helpdesk using the API. This allows L1 technicians to perform functions they otherwise would not have access to in a secure manner.

The support staff gets back to you quickly when you have questions and are very helpful, and the pricing is very reasonable for what is offered.

Easy to use, customizable, has templates and workflow features. Overall a great product for the money.

US Dollar

Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers across a variety of industries and business needs. These industries include banking and financial services, healthcare and hospitals, insurance, academic institutions, critical infrastructure organizations, airports, oil and gas, utilities, manufacturers, pharmaceuticals, hospitality, high tech, government, retail, real estate, and more.


The software enables users to manage their risk aversion and mitigation plans, budgets, and forecasts all from a single solution. It assists in connecting risks to incidents, so that assessments of what could happen are linked to what did happen. With this connection, you can quantify the impact of your risk mitigation plans, identify where your risk register has gaps, and where risk assessments were overly confident. Users can create customized reports and make data-driven decisions with full visibility into their organization.


Resolver’s software is cloud-based and is supported on desktop, tablet, and mobile devices. Key features include automated risk processes, custom trigger alerts, risk scoring, real-time continuous risk assessments, configurable drag-and-drop dashboards, ISO management, response management, internal controls management, ERM, and ORM. It can be integrated with incident management, compliance, IT risk and compliance, vendor risk, and internal audit applications.



LongDescription

Case Management

Enterprise Risk Management

Safety Incident Management

User Management

Exceptions Management

Sarbanes-Oxley Compliance

Status Tracking

Operational Risk Management

Mobile Alerts

Security Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Alarm Management

Real-Time Monitoring

KRI (Key Risk Indicator) Monitoring

Contract/License Management

Legal Risk Management

Task Scheduling

Active Directory Integration

SSL Security

Change Management

Policy Management

ISO Compliance

Single Sign On

Secure Login

Risk Assessment

Project Management

Approval Process Control

Risk Analysis

Event Tracking

Customizable Fields

Collaboration Tools

Assignment Management

Data Import/Export

Risk Management

Process/Workflow Automation

Assessment Management

Event Logs

Multi-Location

Self Service Portal

Risk Reporting

Contact Management

Audit Trail

Subject Profiles

Version Control

Internal Controls Management

Reputational Risk Management

Configurable Workflow

User Profiles

Mobile Access

Risk Scoring

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Vendor Management

Issue Management

Risk Alerts

Controls Audit

Role-Based Permissions

Client Portal

Real-Time Notifications

Forms Management

Workflow Management

Visual Analytics

Asset Tracking

PCI Assessment

Inspection Management

Alerts/Notifications

Employee Database

Reporting & Statistics

IT Risk Management

Data Visualization

Reminders

Event Management

Customizable Templates

Response Management

Incident Reporting

Dashboard

Multi-Language

Audit Management

IT Incident Management

Alerts/Escalation

Real Time Reporting

Sourcing Management

Compliance Tracking

Reporting/Analytics

Monitoring

Customizable Forms

Incident Management

Records Management

Summary Reports

Business Process Control

Investigation Management

Corrective and Preventive Actions (CAPA)

Secure Data Storage

Contact Resolver for detailed pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Resolver

In Person

Live Online

Webinars

Documentation

ManageEngine ADManager Plus is an enterprise identity governance and administration (IGA) solution that helps administrators handle day-to-day AD management and reporting tasks with ease. The all-inclusive reports that can be obtained from it for diverse AD functionalities, play a vital role in taking data-driven decisions in an organization. What's more, ADManager Plus also has risk assessment indicators that monitor your organization's AD environment for potential risks and access certification campaigns to review user access regularly. 
Its feature to seamlessly integrate with leading ITSM and HCM solutions enhances the scalability of IT resource management, improves the efficiency of administrative tasks and provides consistency while handling enterprise data. 
ADManager Plus offers the option to back up your AD and restore it when required, to prevent data loss.
The core features of ADManager Plus include 

User provisioning
Manage user identities and access privileges throughout the user's life span in an organization. Create accounts in AD, Microsoft 365 and Google Workspace and carry out other management tasks like, password resets, account unlocks and profile updates, real quick with smart templates.

Risk assessment
Identify potential security risks of your AD using a risk score indicator. Prompt decisions based on it can help mitigate the identified risks and take the security of the organization up a notch.

Access certification campaign
Review the user privileges using periodic audit campaigns to ensure their access are authorized and appropriate. This helps your organization follow the principle of least privilege so that admins can have better control of user access. 

Report management
ADManager Plus offers more than 200 pre-packaged reports on various categories of objects such as users, computers, groups, OUs and more ,  which helps admins have crucial information at fingertips. In addition to this, custom reports with advanced filters, suiting the enterprise requirements can be generated. By utilizing the in-line management actions available in the report, you can carry out the related tasks then and there.

Workflow
Administrators can define workflow agents like requester, reviewer, approver and executor for every AD management action performed using ADManager Plus. Configure SLA to ensure the timely execution of tasks by sending frequent notifications, changing priority and reassigning requests. 

Delegation
Equip non-admin users to execute routine AD administrative tasks by assigning them custom help desk roles and to balance the workload of IT admins.

Automation
Eliminate manual AD tasks by automating them to be executed at specified time intervals. For critical tasks, implement a business workflow, so that the automation is supervised.

Orchestration 
Perform event-driven management actions for AD, Google Workspace and Microsoft 365 accounts using predefined templates. Integrate HCM applications with ADManager Plus to activate bidirectional data sync between HCM applications and AD, using webhooks.

Integration
Integrate with third party applications using REST APIs and webhooks. Various ITSM , SIEM , help desk  and HCM tools can be integrated with ADManager Plus for a centralized management and meet compliance audit needs. 

Backup and recovery
Prevent and manage data loss by periodically backing up AD, Google Workspace and Azure AD and recovering it when required. 


ManageEngine also offers Onboarding for ADManager Plus which is our holistic solution implementation service by experts for your unique business requirements. Get onboarding services here 
https://www.manageengine.com/onboarding/iam-and-siem-onboarding.html?utm_source=Softwareadvice&utm_medium=onboardingl&utm_campaign=product_listing_default

Multiple Authentication Methods

Least Privilege

Privileged Account Management

License Management

Self-Service Access Request

Behavioral Analytics

Access Management

Activity Management

Scheduling

Remote Access Management

Automatic User/Device Recognition

Data Security

Two-Factor Authentication

User Provisioning

Password Management

Access Certification

IT Reporting

Credential Management

Remote Access/Control

Multi-Factor Authentication

Maintenance Scheduling

Unified Directory

The Free, Standard, and Professional editions come packaged as a single download.
During the evaluation phase, the fully-functional Professional Edition is installed and can be evaluated for 30 days. After 30 days, it is automatically converted to Free Edition, unless a Standard or Professional Edition license is purchased. ADManager Plus islicensed based on the number of domains and help desk technicians.

Resolver vs ManageEngine ADManager Plus

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