Onehub vs SmartVault

RATING:

4.6

(40)

Onehub has 40 reviews and a rating of 4.63 / 5 stars vs SmartVault which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (40)
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Ease-of-Use
4.5 / 5
SmartVault
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
February 28, 2024
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Pros/Cons
  • Pros

  • I love the ease of use of the software for myself and my clients. The mobile app makes the documents accessible at any time...even on the go.
  • This is literally the best server we have found for the price.
  • Cons

  • There was an instance where processing of documents was delayed by several hours. It really wasn't a big deal, but it is honestly the worst I've experienced with the service.
  • The inability to make files “Favorite” and have them up top. The inability to send document links from the app.
Read all user reviews
  • Pros

  • It has been great at helping us move to a more paperless environment. The best feature is the tight integration with Lacerte (it also integrates with ProSeries).
  • Product is easy to use and secure for clients. I like that you can send a direct link to documents.
  • Cons

  • A client opened its vault and saw identities of all clients -- in violation of IRS security requirements.
  • There can be a little frustration when it comes to the search function of clients and their vaults.
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Pricing Range
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos