All Blip Reviews
1-11 of 11 Reviews
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Craig
Medical Devices, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
long term user review
Blip has been easy to set up and run reports from, we don't use all the features as of yet as run a separate payroll system.
PROSQR codes for logging in and work remove the need for physical machines and give flexibility to off site working. Geo fencing works well.
CONSAutomatic clocking in and out of premises through Geo fencing would be handy for staff forgetting. Approving overtime through app could have an instant feature
Fethra
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed May 2022
Blip Review
Our overall experience with Blip is that it is an extremely good feature when it works but can get frustrating for staff when it doesn't
PROSWhen the app works it is very convenient and extremely useful. The feature is good that enables us to log the staffs time in if they forget to log in themselves.
CONSSometimes the feature does not work and therefore becomes very frustrating and time consuming .
Wayne
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed November 2020
DO NOT BUY IF YOU AHVE MORE THAN ONE WORKPLACE - does not do what sales staff promise
Good Geo tag once i spent the hour with each staff member installing app on phone and
PROSGeo lfence and q code is a good feature,
CONSHaving to enter the same information in desktop bright HR and bright app - does not sync Major admin cost and waste of time considering the Whole system is $5000 a year No Training by sales staf to the very large limitations to this ( Blip) Does not log staff out of work area so they are left logged in 24hrs /7 days week Rosters do not allow logging staff into different work places - THEY HAVE TO GUEES WHERE THEY ARE WORKING Cannot attatch Risk assessments that have to be completed in worklplaces in australia wether it is an office or construction site. Major risk of litigation as you cannnot control compliance and have to once again manually check every staff memeber has completed site tasks - no notifications in app or software as was sold to me that this will ease my burdens and help compliance across the company -
Reason for choosing Blip
I was promised it had all the features of serviceM8 and had the backing of insurance if used the system - which cannot do as i am still having to manually compelte as Bright HR & BLIP is not a staff management system it relies on staff to manage themselves
Reasons for switching to Blip
Servicem8 only works on Apple and 80% of staff dont have I was sold this as a complete HR & Safety system, that would complete everything servicem8 does and include all required documents that would be allocated to site and staff/Contractors would have to complete when logging in, it would also log out staff when leaving - This as a all out lie through no training of sales staff
Vendor Response
Sorry to hear this. A member of our support team will be in touch to discuss the concerns you've raised and resolve this.
Replied November 2020
Mb Ashraful
Verified reviewer
Internet, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Pretty good, probably good enough for most
They have good pricing and great customer care
CONSThey lack some of the features that we needed.
Vendor Response
Thank you for your review of Blip and your kind comments regarding our pricing and customer care. We strive to constantly improve our software products and would love to hear what's missing so that we can raise this with our team of developers. Please do share your thoughts with our team on feedback@brighthr.com so that we can look to improve your experience further. Best wishes, BrightHR.
Replied February 2022
Julie
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2022
Good Program
The program itself is pretty easy to understand
CONSIt has some bugs. Sometimes it doesn't clock in and out properly or will randomly clock people out.
Connie
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed May 2022
Blip Review
Frustration and unreliable. A lot of issues with people not being able to sign in, clock in and out, sometimes it doesn't log that someone has clocked in, geo fence seems to work better but again can be a bit temper mental. The majority of users have to use the geo fence as they are unable to clock in the other way.
PROSWe use this to monitor people clocking in and out of our showrooms. It is easy to generate a report on Bright HR, we have never had an issue with this.
CONSIts unreliable. Is there a way of getting customer support with people having issues with clocking in? When employee's approach us with an issue we can only solve basic things. Other things we are unable to solve, for example please see below: “Cannot clock in or out – Please contact your administrator to create a location or enable flexible clocking” Please can you assist with this? Are you able to give us some problem solving examples that may help us?
Ron
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
FUNCTIONALITY
2
Reviewed April 2023
Bloop!!
We are going to move away from this App. Can't track billable hours, lunch breaks or rest breaks with any accuracy
PROSIts on an app. That's about all that is nice
CONSInconsistent log in, doesn't connect properly. Lots of missed log in and log out.Payroll is constantly chasing people for 'corrections'BLIP doesn't give a 'real' time experience - users can be out the door and on their way home before the geo fence finds them. No tracking of actual activity - users can log on and off as they please with no physical activity of being on the job.
Reason for choosing Blip
Sold as a Package and the accounting dept thought this was nirvana
Zenia
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
Easy to use.
The ease of the app is great. It is also helpful that you can add more than one location to each member of staff.
CONSIt seems quite easy for staff to forget to clock out, as soon as they forget the app is no good. It would be helpful if it did this automatically for them when they leave the Geolocation.
Becky
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Useful product
Blip has been very beneficial, I like how the software is regulalrly updated and improved.
PROSEasy to use and keep track of. Managers can manage their staff through it.
CONSI think it would be useful if staff were automatically clocked out when they left the area otherwise they remain clocked in when not in the building.
Gary
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Support services 1st choice
looking forward to using service
PROSThe ease of use and layout, convenience and professional layout
CONSnone that I could see at demonstration but look good
Reason for choosing Blip
N/A as was a product bought from our management team.
Vendor Response
Thank you for taking the time to post this brilliant feedback! We're sure you'll have the system up and running in no time but if you need any more support in the future just let us know, we're happy to help.
Replied December 2021
Vinny
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Canterburys Review
Ease of Use for all member of the team.
CONSPart of an oveerall package, that could be seperated out