All Blip Reviews

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Craig

Medical Devices, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

long term user review

Blip has been easy to set up and run reports from, we don't use all the features as of yet as run a separate payroll system.

PROS

QR codes for logging in and work remove the need for physical machines and give flexibility to off site working. Geo fencing works well.

CONS

Automatic clocking in and out of premises through Geo fencing would be handy for staff forgetting. Approving overtime through app could have an instant feature

Fethra

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2022

Blip Review

Our overall experience with Blip is that it is an extremely good feature when it works but can get frustrating for staff when it doesn't

PROS

When the app works it is very convenient and extremely useful. The feature is good that enables us to log the staffs time in if they forget to log in themselves.

CONS

Sometimes the feature does not work and therefore becomes very frustrating and time consuming .

Wayne

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed November 2020

DO NOT BUY IF YOU AHVE MORE THAN ONE WORKPLACE - does not do what sales staff promise

Good Geo tag once i spent the hour with each staff member installing app on phone and

PROS

Geo lfence and q code is a good feature,

CONS

Having to enter the same information in desktop bright HR and bright app - does not sync Major admin cost and waste of time considering the Whole system is $5000 a year No Training by sales staf to the very large limitations to this ( Blip) Does not log staff out of work area so they are left logged in 24hrs /7 days week Rosters do not allow logging staff into different work places - THEY HAVE TO GUEES WHERE THEY ARE WORKING Cannot attatch Risk assessments that have to be completed in worklplaces in australia wether it is an office or construction site. Major risk of litigation as you cannnot control compliance and have to once again manually check every staff memeber has completed site tasks - no notifications in app or software as was sold to me that this will ease my burdens and help compliance across the company -

Reason for choosing Blip

I was promised it had all the features of serviceM8 and had the backing of insurance if used the system - which cannot do as i am still having to manually compelte as Bright HR & BLIP is not a staff management system it relies on staff to manage themselves

Reasons for switching to Blip

Servicem8 only works on Apple and 80% of staff dont have I was sold this as a complete HR & Safety system, that would complete everything servicem8 does and include all required documents that would be allocated to site and staff/Contractors would have to complete when logging in, it would also log out staff when leaving - This as a all out lie through no training of sales staff

Vendor Response

Sorry to hear this. A member of our support team will be in touch to discuss the concerns you've raised and resolve this.

Replied November 2020

User Profile

Mb Ashraful

Verified reviewer

Internet, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Pretty good, probably good enough for most

PROS

They have good pricing and great customer care

CONS

They lack some of the features that we needed.

Vendor Response

Thank you for your review of Blip and your kind comments regarding our pricing and customer care. We strive to constantly improve our software products and would love to hear what's missing so that we can raise this with our team of developers. Please do share your thoughts with our team on feedback@brighthr.com so that we can look to improve your experience further. Best wishes, BrightHR.

Replied February 2022

Julie

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2022

Good Program

PROS

The program itself is pretty easy to understand

CONS

It has some bugs. Sometimes it doesn't clock in and out properly or will randomly clock people out.

Connie

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed May 2022

Blip Review

Frustration and unreliable. A lot of issues with people not being able to sign in, clock in and out, sometimes it doesn't log that someone has clocked in, geo fence seems to work better but again can be a bit temper mental. The majority of users have to use the geo fence as they are unable to clock in the other way.

PROS

We use this to monitor people clocking in and out of our showrooms. It is easy to generate a report on Bright HR, we have never had an issue with this.

CONS

Its unreliable. Is there a way of getting customer support with people having issues with clocking in? When employee's approach us with an issue we can only solve basic things. Other things we are unable to solve, for example please see below: “Cannot clock in or out – Please contact your administrator to create a location or enable flexible clocking” Please can you assist with this? Are you able to give us some problem solving examples that may help us?

Ron

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

FUNCTIONALITY

2

Reviewed April 2023

Bloop!!

We are going to move away from this App. Can't track billable hours, lunch breaks or rest breaks with any accuracy

PROS

Its on an app. That's about all that is nice

CONS

Inconsistent log in, doesn't connect properly. Lots of missed log in and log out.Payroll is constantly chasing people for 'corrections'BLIP doesn't give a 'real' time experience - users can be out the door and on their way home before the geo fence finds them. No tracking of actual activity - users can log on and off as they please with no physical activity of being on the job.

Reason for choosing Blip

Sold as a Package and the accounting dept thought this was nirvana

Zenia

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2022

Easy to use.

PROS

The ease of the app is great. It is also helpful that you can add more than one location to each member of staff.

CONS

It seems quite easy for staff to forget to clock out, as soon as they forget the app is no good. It would be helpful if it did this automatically for them when they leave the Geolocation.

Becky

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Useful product

Blip has been very beneficial, I like how the software is regulalrly updated and improved.

PROS

Easy to use and keep track of. Managers can manage their staff through it.

CONS

I think it would be useful if staff were automatically clocked out when they left the area otherwise they remain clocked in when not in the building.

Gary

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Support services 1st choice

looking forward to using service

PROS

The ease of use and layout, convenience and professional layout

CONS

none that I could see at demonstration but look good

Reason for choosing Blip

N/A as was a product bought from our management team.

Vendor Response

Thank you for taking the time to post this brilliant feedback! We're sure you'll have the system up and running in no time but if you need any more support in the future just let us know, we're happy to help.

Replied December 2021

Vinny

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Canterburys Review

PROS

Ease of Use for all member of the team.

CONS

Part of an oveerall package, that could be seperated out

Showing 1 - 11 of 11 Reviews