All Desklog Reviews

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User Profile

Blake

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Success

PROS

One of the most impressive aspects of Desklog was its user-friendliness. It didn't take much time for our team members to adapt to the software. The intuitive interface made it easy to log working hours, switch between projects, and generate reports. The real-time tracking feature was particularly helpful as it allowed us to monitor progress and make necessary adjustments on the fly.

CONS

While Desklog met most of our needs, there are a few areas where we believe it could be improved. Firstly, integration with other project management and task tracking tools would be beneficial. Seamless integration with popular tools like Jira or Trello would eliminate the need for double data entry.Additionally, more robust mobile applications would be appreciated. While the desktop version worked excellently, having equally powerful mobile apps would make it easier for our team members who are often on the move.Lastly, enhanced reporting features, including predictive analytics based on historical data, could provide even more valuable insights into time management and resource allocation.In conclusion, Desklog has been a valuable addition to our IT franchise brand. Its ease of use and flexibility have significantly improved our time tracking and management processes. While there is room for improvement, it has certainly been a step in the right direction for our organization.

Vendor Response

Thanks for sharing your success with Desklog! We're thrilled to be part of your journey. Your insights on integration, mobile apps, and enhanced reporting are invaluable. We're actively working on these improvements to make Desklog an even better fit for your needs. If you have more thoughts or suggestions, feel free to reach out. Here's to more success with Desklog!

Replied November 2023

Ed

Verified reviewer

Food & Beverages, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Appreciation Feedback of Desklog

PROS

Desklog impressed us with its user-friendly interface and comprehensive features. The ability to track time both in-office and remotely was a significant advantage, especially given the challenges posed by the COVID-19 pandemic. The software's real-time monitoring capabilities and the option to capture screenshots for remote employees ensured accountability and transparency. Additionally, the detailed reports and analytics helped us make data-driven decisions for optimizing our workforce.

CONS

While Desklog provided many benefits, there were a few areas where we felt improvements could be made. Firstly, the mobile app could have been more intuitive and user-friendly. Some of our employees found it a bit challenging to navigate. Secondly, it would have been helpful to have more customization options for reports and dashboards to tailor the software to our specific needs. Lastly, although customer support was generally responsive, quicker response times during critical issues would have been appreciated.

Vendor Response

Thank you for your thoughtful feedback! We're glad Desklog has been beneficial for your team. We've noted your suggestions for improvement, and we're committed to enhancing the mobile app, providing more customization options, and improving response times. Your insights are invaluable as we strive to make Desklog even better. If you have any more suggestions or questions, feel free to reach out. Appreciate your support!

Replied November 2023

User Profile

Jeseena

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2022

Effective Tool For Work Time Management

PROS

It was very useful during the pandemic to track time effectively and it has user-friendly interface so that anyone can understand the features easily.

CONS

More customized attendance reports can be implemented.

Vendor Response

Thank you for your valuable feedback. We have updated the attendance management with more customized reports. Your sincere feedback encourages us to improve our software. Keep supporting us ����

Replied January 2023

Luke

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Time Tracking Software feedback

In conclusion, your healthcare company's time tracking software project has been a great success. We are thrilled with its results, and I would strongly recommend it to any organization looking to improve their time tracking processes. Thank you once again for your excellent work.

PROS

The letter expresses gratitude to Martin Aijs for delivering an excellent time tracking software project for a healthcare company that has helped to streamline the time tracking process and increase productivity. The author commends Martin's team for being professional, knowledgeable, and detail-oriented throughout the project, as well as being responsive to feedback and concerns. The author is extremely satisfied with the work that has been delivered and is looking forward to future opportunities to work together.

CONS

Though there have been some minor challenges during the implementation process, the benefits of the software far outweigh any drawbacks. The customer service and technical support provided by your team have been exceptional, and we appreciate the prompt attention given to any issues that arose

Vendor Response

Thank you for your kind words! We're thrilled to have played a part in streamlining your time tracking process. Your feedback is invaluable, and we appreciate your understanding during the minor challenges. We're committed to continuous improvement and look forward to more successful collaborations in the future. Cheers to enhanced productivity with our time tracking software!

Replied November 2023

User Profile

Nam

Verified reviewer

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A Game-Changing Lifetime Deal with Exceptional Customer Support

I recently purchased a plan from Desklog.io through AppSumo, and it's been a fantastic deal. The lifetime access they offer is a great short-term saving and a smart long-term investment for our needs. Their immediate and efficient customer service support has made the experience even more enjoyable. Overall, I'm happy with my decision to deal with Desklog.io

PROS

What I liked most about Desklog.io was its simplicity. The user interface is clean and straightforward, making it easy for our team to adopt and use without any steep learning curves. This simplicity not only saves time but also enhances productivity, making it a valuable tool for our business.

CONS

At the moment, I haven't encountered any issues or drawbacks with Desklog.io. However, if I come across anything in the future, I will definitely come back and mention it in my review. So far, it's been a smooth and positive experience

Vendor Response

Thanks for the awesome feedback! We're thrilled to be a game-changer for your team. Your appreciation for the simplicity and productivity boost means a lot to us. If you ever have any feedback in the future, we'll be here to listen. Here's to more smooth and positive experiences with Desklog.io!

Replied November 2023

User Profile

Neeraj

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Cure For Downtime and Good For Productivity

Switching to Desklog improved things dramatically! It's really easy to use and doesn't take much time to input your tasks.

PROS

Desklog provides an easy-to-use interface with very competitive pricing for teams.

CONS

The only thing I felt confusing is in terms of their reporting. It’s a bit of investigation is required to know why I am seeing those results.

Vendor Response

Thank you so much for sharing your experience with us. We will look in to the points that you have mentioned regarding reports. You can expect the improvements at the earliest

Replied January 2023

Mark

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Desklog's Online time tracking software feedback which has been of great use to our company

Our journey with desklog has been remarkably positive. This online time tracking software has truly transformed our productivity and efficiency in profound ways.

PROS

Desklog is exceptionally user-friendly. Our team quickly adapted to the platform, making time tracking a breeze. The intuitive interface is a major plus.

CONS

Although it's user-friendly, some team members experienced a slight learning curve during the initial setup. However, this was quickly overcome with the helpful support provided.

Vendor Response

Thanks for the positive feedback! We're thrilled to hear Desklog has been a great asset to your company. The user-friendly design and quick adaptation by your team are fantastic to hear. We appreciate your honesty about the initial learning curve, and we're glad our support team could assist. Here's to continued success with Desklog!

Replied November 2023

User Profile

Chris

Verified reviewer

Health, Wellness and Fitness, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Desklog has been a very important tool in our company and has delivered it's worth over the time

The overall experience with this time tracking software has been fairly positive.

PROS

It provides a clear and user-friendly interface, making it easy for our team to record their working hours accurately.

CONS

However, the lack of a mobile app is a drawback, as it limits flexibility for remote workers. Nevertheless, it has significantly improved our time management and project tracking.

Vendor Response

Thank you for your positive feedback! We're glad Desklog has been valuable for your company. Your insights on the user-friendly interface are appreciated. We've noted your feedback about a mobile app, and we're actively exploring ways to enhance flexibility for remote workers. Here's to continued success with Desklog in time management and project tracking!

Replied November 2023

jeff

Information Technology and Services, 5,001-10,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

IOSS Project management software feedback

My experience with the free trial of this online project management software has been overwhelmingly positive. It provided me with a valuable insight into its capabilities and features. The user-friendly interface and robust tools left a lasting impression.

PROS

The software excels at task organization. I could easily create, assign, and track tasks, keeping everyone aligned and on schedule.

CONS

The trial period, while valuable, felt a bit short. An extended trial duration would allow for more in-depth exploration.

Vendor Response

Appreciate your feedback! Great to know the software works well for task organization. Your suggestion for a longer trial period is noted. If you have more thoughts or need assistance, feel free to let us know. Happy task managing!

Replied November 2023

Subrata

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great application, great support.

PROS

Its cheaper thn the product we used earlier. We can talk to real person for support.The best part is, it is Indian product.

CONS

The navigation need to be improved, few more matrix is required to monitor remote employee on daily basis.

Reasons for switching to Desklog

Price

Vendor Response

Thank you for the positive review! We're thrilled to hear you find Desklog a great application with excellent support. We appreciate your feedback on navigation and remote employee monitoring matrices – it's valuable input for us. We're committed to continuous improvement and providing the best experience for you. Cheers to efficiency with Desklog!

Replied November 2023

User Profile

shikha

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Well-developed with intuitive monitoring tool

I was looking for a simple-to-use time tracking software that I can use for my office and found Desklog very useful. Moreover, it very much helped us in attendance, productivity, and project progress tracking.

PROS

It very much helped to enhance real-time productivity and a sense of responsibility among our staff. Also calculating billable hours accurately for compensating employees got a lot easier.

CONS

Desklog could add more features for micro monitoring

Vendor Response

Hi Shikha, Thank you for your valuable feedback. We will definetely look into micro monitoring features. On the same note, we have already updated some features which might be useful for you. More micro monitoring features are on the way... Stay Tuned✌️

Replied January 2023

User Profile

Pavanan

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Desklog is the best tool for project, time tracking and performance management for a software firm

Desklog didn't have any issues. It works smoothly in the background and when any technical issues arise, the support team was very helpful to solve them.

PROS

Unlike much other time tracking software, Desklog has an attendance and shift management, Leave management feature that is very useful for managing employees.

CONS

By default, Desklog does not work offline. Working hours with network troubles might be shown as unproductive However, such issues can be resolved through modification.

Vendor Response

Thanks a ton for your response ���� we are really glad to hear. We will for sure look into the matter as soon as possible.

Replied January 2023

Matt

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

I must have for anyone that runs a remote team

PROS

Basically the simplicity of setup and ease of implementation.

CONS

I don't think that there were any cones, but I would like to see a chat function as part of it in the future.

Vendor Response

Thank you for the glowing review! We're thrilled to be your go-to for remote team management. Your appreciation for the simplicity of setup means a lot. Noted on the chat function suggestion – we're always working on enhancing Desklog, and your input is invaluable. Cheers to seamless remote team collaboration with Desklog!

Replied November 2023

User Profile

Sooraj S

Verified reviewer

Business Supplies and Equipment, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent Tool for employee monitoring

PROS

The ease of use is what I liked the most

CONS

Nothing as such. So far all good and really functional.

Vendor Response

Thank you for your feedback. Cheers ✌����

Replied January 2023

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