All Patch My PC Reviews
1-25 of 142 Reviews
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Damien
Verified reviewer
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Patch My PC and how it saves time
This is the second organization where I've used Patch My PC with our ConfigMgr environment. It's a tremendous time saver; the work that would be required in maintaining updates and application versions without them is probably nearly a full-time job.
PROSThe publishing service tied to our ConfigMgr/MECM environment has saved a *lot* of work on both update management and new application deployment. Being able to simply select an application in the configuration instead of having to roll our own packages saves a lot of time.
CONSI do wish that it was possible to configure/manage the publishing service remotely; currently it's necessary to run the console UI from the server where it's installed.
Vendor Response
Thank you for the positive feedback, Damien! We hear your feedback about managing the publishing server remotely and it's something we're considering as we make further improvements. We appreciate your support and are so happy to hear our product has been a time saver for you!
Replied January 2023
John
Civil Engineering, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Caltrans Patch My PC Review
From purchase to implementation the software and support have been awesome.
PROSThe seamless integration into Micrisoft Endpoint Configuration Management System.
CONSHave yet to find a feature or function that I dislike.
Reason for choosing Patch My PC
The seamless integration with MECM and the number of applications in its library.
Abhinandan
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Patch Management
I do not manage this application but part of the team and get alerts. The most I like about PatchMyPC is the quick detection and application of updates, along with reminders on unpatched applications.
CONSI do not manage PatchMyPC so I would not be able to answer this.
Vendor Response
Hi Abhinandan, Thanks for sharing your perspective as part of the team working with Patch My PC! It’s great to hear that our solution's quick detection and update application features stand out to you, and that the alerts on unpatched applications are proving useful. We appreciate your feedback and are here to support your team in any way we can. If you ever have any questions or need assistance, don't hesitate to reach out. Thanks for being a part of our community! - Justin Chalfant
Replied April 2024
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
How Patch My PC Saved time
Patch My PC saves us time when deploying and updating apps in Intune
CONSUntil recently there was no way to have custom apps
Vendor Response
Thanks for your support! We appreciate the positive feedback and are happy to hear that our new custom apps feature will be a user improvement from your side.
Replied January 2024
Tim
Aviation & Aerospace, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Manager Windows Infrastructure
Very happy customer for the ability to patch third party applications.
PROSThird party patching WSUS integration Intune integration
CONSPatchMYPC ability to control / defer machine reboot post patch installations.
Reasons for switching to Patch My PC
Third party patch failure to various machines and operating systems.
Vendor Response
Hi Tim, Thank you for your review and for choosing Patch My PC! We're pleased to hear that you've found our WSUS and Intune integrations effective for your third-party patching needs, and we're glad you're happy with our service. Regarding your concern about controlling or deferring reboots post-patch installations, we understand the importance of managing system restarts smoothly. We encourage you to reach out to our support team, as we can provide insights and help configure the built-in reboot options within SCCM and WSUS to better suit your environment. Thanks again for your support and for sharing your positive experience. We're here to help enhance your setup further, so please don't hesitate to get in touch. - Justin Chalfant
Replied April 2024
Zdeněk
Building Materials, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Patch my PC and SCCM integration
satisfied with functionality, also with number of supported apps
PROSeasy to use, saving a lot of time, also other colleagues are satisfied
CONSnot exactly Patch my PC itself, but time to time there is a problem with SCCM - ADR bring some surprise
Reason for choosing Patch My PC
number of supported applications was the largest on market
Chloe
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Simple solution to patch entire enterprise
Friendly team, cheaper than you'd expect it to be and incredibly easy to use.
PROSUsing PatchMyPC to push updates into Intune is so easy to set up and manage, and it just keeps the whole fleet of machines patched.
CONSIt's very simple and light on for features - basically you deploy updates or you don't. However, this is all we wanted it for, so it's not a negative at all.
Reason for choosing Patch My PC
Cost - PMP is just far cheaper and it does everything we needed in this area.
Sanket
Pharmaceuticals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Best tool for 3rd party application patching! Highly rated in the SCCM Community.
Awesome! Best tool for 3rd party application patching! Highly rated in the SCCM Community.
PROSAutomatic App creation and deployment in SCCM
CONSNo option to set Intune application custom detection method.
Reason for choosing Patch My PC
Better than any other tools in the market. Highly rated in the SCCM Community.
Vendor Response
Hi Sanket, Thanks for your great review and for being a valued member of the SCCM community! We’re delighted to hear that our automatic app creation and deployment features have significantly enhanced your patch management process. Regarding your feedback about adding custom detection methods for Intune applications, we recognize the importance of this feature and are actively exploring ways to implement it. Your input is incredibly valuable as we strive to meet the needs of our users. Thanks again for your support and for sharing your positive experience. Stay tuned for upcoming updates! - Justin Chalfant
Replied April 2024
Dumitru-Mugurel
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Cora Romania Hypermarche
Very good; had no troubles using the software and it does the job as intended
PROSAutomatically patch 3rd party software, easy to deploy and integrate with SCCM
CONSThere's nothing not to like; is a good software , it does the job. The only thing I would consider extending the list of available products in the patch list
Emeka
Verified reviewer
Utilities, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
One of the Best tools ever
Seamless patch management. Most recently the ability to deploy my LOB apps through PMPC
CONSThis product is so great that there is nothing that I can think of.
Richard
Government Administration, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
PatchMyPC - A Critical Tool for your Endpoint Management Arsenal
Using a series of other reporting tools designed to determine the number of threats in our organization and then score us based on those threats, we've watched PMPC play a pivotal role in patching over 200 software titles to significantly bring down the number of overall threats and improve our grade simultaneously allowing us to consolidate software types, versions, etc. which has also allowed us another means to improve our threat scores.
PROSPatchMyPC has been a game changer for us when it comes to two things, ensuring that our customer endpoints are getting the badly needed updates and seamless integration with our MECM environment with future support with Microsoft Intune. We spent two (1 hr) sessions with PMPC sales engineers and we were off and running. It was that easy. The resources available on the web and YouTube for customizing or tweaking aspects of PMPC or observing best practices are phenomenal. No other patching tool has been this comprehensive by order of magnitude.
CONSTrying to stay modest here but I have yet to find anything within PMPC as a tool, service or the customer support that we "least" like. Support is very responsive, the [sensitive content hidden] cares very much about our customer experience, the product just works!
Reason for choosing Patch My PC
We were able to take advantage of a 60 day trial period with full technical support from PMPC before we even cut the check. Again the interface was simple and intuitive, the results were amazing in such a short period of time and the cost savings sealed the deal.
Reasons for switching to Patch My PC
Ivanti is a great product but it is neither intuitive nor does the interface act seamless. We always found ourselves having challenges with our task sequences and troubleshooting was always a challenge. There's very little out there on the web for self help forcing us to work with our contractor to resolve issues. The interface is clunky and in the end, the cost to us was greater than twice what we paid for PMPC.
Vendor Response
We love the thoroughness here of your review and greatly appreciate your support! Thank you so much, Richard!
Replied March 2023
David
Investment Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Intuitive, Easy to set up and makes an immediate difference
Patch My PC has made a significant impact in our teams ability to manage the deployment of third party software updates and mitigate vulnerabilities in a timely manner. With a little SCCM knowledge regarding Automatic Deployment Rules, you can setup PatchMyPC to download updates from third party vendros and deploy those updates in a manner of hours. This fact coupled with the extensive knowledge and support you receive from [sensitive content hidden] and his team makes Patch My PC a must have for any company who wants to take software deployment and vulnerability management seriously
CONSI'm loathe to say this about any product / company as they all tend to have something to dislike but that is not the case with Patch My PC.
Reason for choosing Patch My PC
Ease of Use, Engagement from Sales team and commercials
Vendor Response
Thank you so much for the positive feedback, David!
Replied January 2024
Keith
Gambling & Casinos, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Reliable Patch Management
From onboarding to after sales and support when working with the PatchMyPC team they have been with us helping during the integration and supporting us the 2 times we encountered issues and both times our issues were resolved without delay.
PROSOne of the biggest concerns an administrator has is not implementing a solution but maintaining it. PatchMyPC is the perfect answer to resolve this issue, we have set this up 1 year and a half ago and never looked back all the apps we deployed are automatically updated and maintained with the latest versions.We only access the system to add new apps for deployment.
CONSThe worst part about the software is the interface which feels like a Windows Server 2003 experience. Does not yet support patch management for MacOS, which should be resolved with the new product.
Reason for choosing Patch My PC
I found loads of reviews online pointing that although the interface is a bit primitive and a local server is required to run the software there was nothing more reliable then PatchMyPC therefore we decided to give it a try, when automating tasks and services the most important part is always reliability and the reviews were correct.
Reasons for switching to Patch My PC
The application deployment and patch management was not reliable.
Vendor Response
We're happy to hear that you've had a positive experience with both our product and our team! We hope you'll be pleased with our upcoming update to the interface. Thank you for your support, Keith!
Replied March 2023
Travis
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A product that does more than it advertises!
I am grateful for a tool that does what it advertises and provides top notch support! I was impressed that they care for us as clients and check regularly that we are using the product to its fullest potential! Great customer support and assistance!
PROSPatchMyPC is an invaluable tool in our IT infrastructure.
CONSNone, works better than advertised for all our needs.
Reason for choosing Patch My PC
Better support, great interactions with their team.
Reasons for switching to Patch My PC
Better support for 3rd party apps
Vendor Response
Thank you for the great review. We appreciate you switching to us based on your experience with our support team!
Replied August 2023
Mike
Utilities, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Excellent Product Five Stars
I think the Title of my review says it all. 5 stars Excellent product and service. Definitely a product I would have no trouble backing.
PROSSuper easy setup - I had it up and running in under 5 minutes.
CONSSorry - At this time I have no cons for this product.
Reason for choosing Patch My PC
Cost, Ease of deployment, 5 minute setup time (honestly, what other vendor can say that?), and their support is awesome.
Reasons for switching to Patch My PC
I wanted a product that was easier to use and had better integration with SCCM.
Vendor Response
Thank you so much for the raving review, Mike! We really appreciate your support.
Replied February 2023
Zachary
Law Practice, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Very high value for the money
We have significantly reduced our vulnerability count. Our application packagers don't need to worry about packaging updates to the vast majority of our 3rd party applications each month.
PROSInitial integration was very easy. PatchMyPC has high quality setup instructions and very detailed writeups for all of the features for their product. They even have great documentation and videos on how to use SCCM itself. The PMPC team clearly understands the product they are supporting.
CONSI honestly can't think of anything that needs improvement with their product.
Reason for choosing Patch My PC
I had used PMPC at a previous job. Also if you read any forums that discuss which 3rd party vendor to go with, PMPC is always the clear winner. It also helps that the former Director of SCCM at Microsoft left his job to work at PMPC :)
Vendor Response
Thank you for the raving review! We appreciate hearing that you've referred to our documentation and videos for support. Thanks for choosing us, again!
Replied August 2023
Peter
Outsourcing/Offshoring, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Ensuring PCI-DSS and ISO compliance of your EUC estate
Excellent solution to automatically ensure end-user-compute devices are always to the very latest secure versions of application.Fully automated solution thereby eradicating resource cost.Ease of deployment of additional software solutions not previously available to the end-users.
PROS1) Zero-touch maintenance of application packaging, removing menial tasks from the Security team and removing time spent to comply with annual audits.2) Integration with Intune. 3) Reducing resource cost by automation
CONSPatch My PC should use feedback and forum suggestions to package additional generally available software packages. There seems to be a long delay between an item being added to the ideas forum and any progress towards packaging.
Reason for choosing Patch My PC
Manage Engine provide several different stand-alone patch management solutions, however they were not integrated into Intune, and would require seperate management.Microsoft Autopatch is limited to Office365 applications and does not manage real-world third party software solutions such as Adobe Reader, Google Chrome, etc.
Reasons for switching to Patch My PC
With half of our staff now working from home, SCCM no longer supported our needs for remote EUC device management. Whilst Microsoft Intune manages the remote EUC estate, patch management is manual, and requires ongoing maintenance and update to the application package.Replacing the in-built Intune packaging with Patch My PC has fully automated this process.
Vendor Response
Thank you for the review, Peter! We'll take your feedback to our Engineering team about the delay in getting ideas turned into features for our product. We're always looking for ways to improve, so we'll see what we can do to improve on this front. We appreciate your support!
Replied January 2024
RAFAEL
Automotive, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Thank oy PMPc !
Very effective, convenient and easy to implement
CONSNo SaaS solutions yet so we have to install an app on a Jumpbox to make it working
Vendor Response
Hi Rafael, Thanks for your feedback and for noting the need for a SaaS solution. We're glad you find our current setup effective and easy to use. I'm happy to share that we're just a few weeks away from launching our hosted SaaS solution, which will integrate directly with Intune, making things even smoother and eliminating the need for additional installations. You can check out more details about what’s coming here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps Thanks again for your input and support as we continue to improve and expand our offerings. - Justin Chalfant
Replied April 2024
Christopher
Hospitality, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A lifesaver for patching application CVE's in your environment
We have been able to free up hundreds of hours from our engineering team to work on higher priority projects by not having to download and manually package the applications and their patches that PMPC is able to do for us. I don't know how we were able to get the same volume of work done before PMPC.
PROSEase of use is by far the best feature about PMPC. PMPC's ability to crawl your SCCM/Intune database and automatically select applications in need of patching, and deploy them to patch CVE's makes passing annual audits a breeze.
CONSThere are a small number of applications in our environment that PMPC is not able to download media for; in these cases you have to manually download the application file from the vendor, and copy it into the PMPC media folder for packaging and deployment. While I understand this is largely due in part to how vendors like Oracle require authentication to download Java, a workaround would be for PMPC to house their own repository on Git or similar for their customers to retrieve these patches from after someone at PMPC has already manually downloaded them.
Reason for choosing Patch My PC
Pricing, ease of use, and SCCM integration
Vendor Response
Thank you for the thorough and positive review. We appreciate hearing that you've been able to free up hundreds of hours from your team! For any apps that you'd like to see added to our catalog, we'd encourage you to submit those via our User Voice, at ideas.patchmypc.com. Our Engineering team will review those submissions and do their best to get them added!
Replied August 2023
Christopher
Insurance, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
A Must Have for Patch Management
Our setup has been running rock solid for years at this point with minimal intervention. Any time we have had an issue, support has been very responsive. It makes this product a must have in my opinion.
PROSIt all comes down to time savings and ease of use. PMPC patches hundreds of products that are used throughout most companies and takes the burden of keeping them up to date away from us. The benefit of no longer having to worry about critical security updates for this many products on a monthly basis cannot be stated enough.
CONSFor our use case, there really has been no complaints.
Vendor Response
Thank you for the positive feedback. We appreciate hearing that you've had a positive experience with our support team!
Replied August 2023
Andrea
Packaging and Containers, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
"IT" simply works !!
We were looking for a third party patch management and once we saw the PatchMyPC demo we said, it is so easy. we were expecting that the experience using it was different from the demo (as always is) but not this time , was easy and working like in the demo.We love PatchMyPC. It is so reliable !!!
PROSWe use PathcMyPC mainly for Intune third party apps update and package creation. What makes PatchMyPC great is the simplicity of the setup, the reliability and the customization to fit what you need, after you setup your environment it is a kind of launch and forget.All our apps are always updated. Users and Security Team are happy !
CONSIt is not possible, for example, to create different profiles, for servers and for workstations since PatchMyPc here it is used by different Teams and wuld be good that each Team can see only their configuration profile.
Reason for choosing Patch My PC
We have been shocked positively by the demo we got, also for the price ;-)
Reasons for switching to Patch My PC
we moved from Ivanti to SCCM\Intune.
Vendor Response
Thank you for trusting us for your SCCM/Intune patching needs! It means a lot to us. We appreciate your support, Andrea!
Replied March 2023
Josh
Medical Practice, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Proactive Patch My PC
This is the second company I have brought Patch My PC to and it has been great and has saved countless hours of work.
PROSThe product is easy to use and allows you to setup and walk away.
CONSReporting is not something the product has much of. If we could have a report of those devices that did not get patched so we could focus on those that would be great.
Reason for choosing Patch My PC
We choose Patch My PC because we used Microsoft Intune and not SCCM and this tool could do both independently.
Vendor Response
Thank you for the positive feedback. We're so happy to hear that it's your second time choosing us and that our product has saved you and your team countless hours of work. We hope you're doing something enjoyable with that extra time!
Replied August 2023
Alec
Civil Engineering, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Been using Patch My PC for just over two years. Love it so far!
Love it!
PROSIncredibly easy application patching and deployment. I can get new applications easily approved through our Security team just by knowing it will be auto patched.
CONSI really wish there was more Autodesk software in Patch My PC. I am also hoping to get Intune Win32 dependencies in the custom deployments, but I know that is very difficult task.
Reason for choosing Patch My PC
We didn't look - Patch My PC was recommended by another IT consulting firm.
Vendor Response
Thank you so much for the positive feedback, Alec! We have passed along your feedback about Autodesk software to our Engineering team. Feel free to submit any ideas around that via ideas.patchmypc.com. We appreciate your support!
Replied January 2023
Robert
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
PatchMyPC
This product is easy to setup and the support is AWESOME
PROSThe integration with SCCM works very smoothly to patch our third party software
CONSthere are no cons works GREAT and keeps us up to date
Vendor Response
Hello Robert, Thanks for the great review! We’re thrilled to hear that our integration with SCCM is working seamlessly for your team. It’s our goal to keep your systems up to date without hassle. We're here if you need any further support—just reach out! - Justin Chalfant
Replied April 2024
Phillip
Electrical/Electronic Manufacturing, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
PatchMy PC saves time and frustration
We have been able to automate our patches and third party package management, and it's saved a lot of time, effort, and overall frustration.
PROSI love that I can set patches and applications once, and let the software take it from there. I don't have to think too hard or worry about checking things daily or weekly. A few spot checks here and there are the only management this software needs after implementation.
CONSI think it would be nice to have the ability to get even more of our more specific engineering tools in the application list for both creation of packages and management of patches.
Reason for choosing Patch My PC
PatchMyPC was affordable, easy to install and configure, and just works.
Vendor Response
Thank you so much for the positive review, Phillip! We appreciate your support and are so happy to hear that our product has saved you time and effort.
Replied January 2023