WiseTime

RATING:

4.8

(36)

About WiseTime

WiseTime is a cloud-based time-tracking solution designed for legal professionals. It passively captures the user's activity while they work and aggregates it in a private timeline. The automatic case detection feature allows for the allocation of time to specific cases. Users can add descriptive narratives to activities and generate detailed invoices. With WiseTime's comprehensive reporting and dashboard features, managers can view snapshots of time spent on cases.

WiseTime Pricing

https://wisetime.com/pricing/

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

WiseTime reporting

WiseTime Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for WiseTime

1 - 5 of 36 Reviews

User Profile

Mazyar M.

Verified reviewer

Law Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

Perfect Fit

Wise time is easy to use, integrates perfectly with my practice-management system, and helps me to automate time-keeping so I can concentrate on the work.

PROS

Integrates with my practice-management software (Clio); let's me quickly organize and send time to be billed

CONS

Too granular at times (so it takes too long to use); needs to improve its task recognition (AI)

Reason for choosing WiseTime

Wisetime was easier to use and more intuitive. Also, a better value.

Reasons for switching to WiseTime

Manufacturer of the last product shut down

Vendor Response

Thanks for taking the time to review WiseTime. We're glad to hear that you are finding our Clio Connector useful. We also appreciate your feedback regarding granularity and task recognition and are very happy to let you know that we are currently working on improvements in these areas which we can't wait to unveil later this year.

Replied February 2020

Jason

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

WiseTime's Three E's: Easy, Essential, and Earns You Money

The three E's come to mind when using WiseTime. It's Easy: Training employees to use WiseTime is quick and painless. It's Essential: I can work all day and not think of billing one time. This frees me up to do more billable work throughout the day. An essential tool in my productivity. It Earns you money: Before WiseTime, our firm was losing thousands of dollars in small daily tasks like sending a quick email or checking the status of a shipment. With WiseTime, we are able to track every single keystroke and mouse click throughout the day for an accurate count of what happened that day. There is no forgetting about a small task that can be billed out. I will never work without WiseTime running again. It is as simple as that.

PROS

In addition to its automatic time tracking, Wisetime is so easy to deploy and use. Getting new members set up to use WiseTime is a 1 minute process without all of the clunky steps most software makes you do. Training new employees to track their time is a quick 5 minute process that lends itself to earning more money for your business.

CONS

There is only one thing I do not like about WiseTime. When tracking time, there are too many clicks that are needed to track. While I understand the thought process that goes behind why it is set up the way it is (tracking one item throughout the day all at once), there are those that track by the hour at the end of the day. This causes more clicking and confusion.

Reason for choosing WiseTime

The integration with Clio Law Firm Software. It works seamlessly with Clio and that is absolutely essential.

Vendor Response

Thanks for taking the time to review us Jason. We're really happy to hear that you have seen the benefits of WiseTime and that it has helped you easily identify all of your billable hours throughout the day.

Replied February 2022

Jess

Online Media, 51-200 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2020

Amazing for tracking multiple projects seamlessly

After I started using WiseTime, it takes me 5-10 minutes to fill out my timesheets (was at least 30-45 minutes per day before!)

PROS

The best feature of WiseTime is that I can focus on what I'm working on, and forget about stopping timers or updating job codes and all the distracting things that come with time-tracking multiple projects. I like the tagging system, very easy to set up and update as needed.

CONS

Occasionally, there will be a window title that WiseTime doesn't pick up on. I just tag those entries myself at the end of the day. No other negatives that I can think of.

Reasons for switching to WiseTime

WiseTime had customizability and the ease of use is just amazing compared with manual start/stop timers.

Vendor Response

Thanks for taking the time to review us Jess. We're glad to hear that WiseTime is saving you more than half an hour each day - that's wonderful! Regarding any window titles that aren't picked up, please do send them through when they occur and we can continue to improve the app for you. You can send them using the Feedback button in the bottom left of the console or by emailing support@wisetime.com

Replied March 2020

Tyler

Law Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Natural, easy, accurate time.

Legal timekeeping and billing that doesn't require constant mangaging of a start/stop button and no billing clients for in between or inactive periods.

PROS

I like that I can leave this application runnig on on my computers without noticing any loss of memory and processing capacity! That's while running several resource hogging apps and cloud servers simultaniously. When I am ready to open the WiseTime Console, It's easy to identify and group activities to client matters and I get the individual totals for each matter. Now I feel 100% confident in our true, honest billing. Backed with thorough activity logs, like window titles and the program being used.

CONS

I would like to be able to see the monthly or weekly total time kept for each "TAG", "Group" or for me that means which "Matter".

Reasons for switching to WiseTime

Because toggle wasn't flowing and syncing between computers and scattered time logs were becoming quite unorganized and sketchy.

Vendor Response

Thanks for your review Tyler. We love that WiseTime is letting you focus on your work without interruption and bill honestly without having to worry about meticulous record keeping. Sounds like it's doing what we designed it to! Check out the articles in the help guide to see how you can view your activity for any given date, filtered by tag (or matter): https://help.wisetime.com/hc/en-us/sections/360005023453-Reports-Dashboards

Replied February 2020

Elizzabeth

Law Practice, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2022

Invaluable to my Busy Practice

Wonderful product and I have been very happy.

PROS

It is very helpful that I can access it online from anywhere so that I can log my time. The integration with Clio is wonderful.

CONS

The logging of time away from my computer could be better. Would love to have the ability to see it all the time away for the day and lot it all at one time.

Reasons for switching to WiseTime

The interface for this product was better and easier to translate activities into billable time.

Vendor Response

Thank you for taking the time to leave your review Elizzabeth. We are glad that you have found our Clio connection useful and have noted your comments on logging away time for future improvements.

Replied February 2022