Property Vista

RATING:

4.8

(75)

About Property Vista

Property Vista is a property management software solution that transforms how property managers build tenant relationships to increase business value through technology. Property Vista integrates all of the necessary tools for property managers to efficiently manage their business and improve the tenant experience - from prospective tenant applications to move-out inspections and everything in between, Property Vista’s intuitive platform helps property managers create a meaningful and modern tenant experience. With all of these solutions in one place, property managers can avoid costly and time consuming manual processes associated with prospective tenant screening, leasing, accounting, online payments, vendor management, inspections, maintenance requests and ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Property Vista Pricing

Essential Edition: Starting from $250 per month Premium Edition : Starting from $400 per month

Starting price: 

$250.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Property Vista
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Property Vista Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Property Vista

1 - 5 of 75 Reviews

Ann

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Property Vista -Property Management Software

PROS

I like that i can go in and find a tenant through their unit number or their name, this allows me to know who I am dealing with and/or where they live. I also like that i can go in and check the lease agreement of our residents at anytime to get information i need, such as when the lease expires, if they received any incentives. etc. I also like that the tenants have access to create their own maintenance requests which come directly to my e-mail and can then be handled in a timely manner, this part frees up my phone and time throughout the day.

CONS

The application process is daunting for some folks. There are questions that do not apply to all but they have to be answered anyway. Such as; "what program are you in? what year are you in?" Have you ever lived in any of these four cities? (people ask why do you need to know this all the time) After entering the start date of current employment, an end date for employment has to be put in. This really gets some folks? If someone has worked less than the required amount of time they can't move past that part of the application. I have more people sit with me to complete their applications because they are unable to do it on their own. I hear this is not user friendly!

Vendor Response

Dear Ann, thanks for taking the time to leave a review. We'll be sure to forward your feedback to our Product Team! We're glad to hear that Property Vista is helping you streamline maintenance, leasing, and other areas of work.

Replied October 2022

Marshall

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

myCommunity is a way for us to ensure accessibility and an open, two-way dialogue with our residents

PROS

The myCOMMUNITY portal has led to an increase in our resident satisfaction. It allows our residents to pay their rent online without having to worry about ordering cheques or having to drop payment off at the site. Our residents can also submit their maintenance requests online which are received by our staff instantly. It allows for a faster turn around and eliminates paper maintenance requests from going missing. It also allows for a more effective way to communicate to our residents

CONS

Kate

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2022

Honest Review and Experience with Property Vista

PROS

Sales representative [SENSITIVE CONTENT] did a decent job highlighting features we were interested in, but failed to do a deep dive on the full scope of the software. They did agree to provide us with access to a test environment before signing up, however the environment they provided was completely broken, they would not, or could not, provide the correct permissions, and there was no test data populated. After signing up we were shown an example of their working test environment, yet we were never provided access to test beforehand, and this was never addressed or fixed.

CONS

We found the interface to be outdated, clunky, and not user friendly. There is no proper App to go along with the software (other than a few maintenance functions, which are severely lacking), search functions are awful - ultimately into 6 weeks of onboarding and training by the Property Vista trainer, our team collectively decided that this is not a good fit for us. There is also no customer service... at ALL

Vendor Response

Thank you for your feedback on our sales process. We'll be investigating and correcting any issues with our demo environment. The demo environment contains sample data that can be manipulated to showcase the functionality of the software. We do grant access to the demo environment as users need to be trained on the software first. Our product team is currently working on a UI update that will streamline the software and hide functionality that is not used as often. Unfortunately, these needs do vary from client to client and as such we have taken your feedback for further consideration. Property Vista provides a seamless tenant experience and a robust set of configuration options to meet client needs. This requires some initial setup to ensure the options available to tenants match operational flows.

Replied June 2022

Adriana

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Go Vista

I use vista daily to update any information on tenants payment, lease agreement, purchase requisitions, maintenance request (follow up and close when done). Checking message center daily and answer open tickets

PROS

Vista is easy to navigate and update information on tenants, lease agreements, tickets, purchase requisitions.

CONS

More details needed on Purchase requisitions aspect ( inspection area, service areas). We would request the possibility of not receiving 2 email of system notification when every purchase requisitions are processed.

Bo

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2021

Best Software I worked so far in my business

PROS

This product is very easy to use, has all the features I need to do my day to day work. All of my tasks are easy to overlook. If my tenants have questions or need information, it is very easy and fast on Property Vista to look everything up. Maintenance requests (eliminates paper maintenance requests from going missing), payments, application , units and Dashboard - I just love it and would recommend this software anytime

CONS

There is nothing not to like about this software

Reasons for switching to Property Vista

Management changed and they brought Property Vista in