--- title: "Property Vista Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Property Vista. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Property Vista is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/property/property-vista-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Property Vista](https://www.softwareadvice.com/property/property-vista-profile/) / Property Vista Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/property-vista-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/property-vista-profile/alternatives/) # Property Vista User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 82 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 70 reviews (85%) - 4 stars: 10 reviews (12%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (2%) ### Most mentioned pros - Property Vista is a great program to allow the company to keep up to date on what the status of the tenants are, track any payments and also have up to date information at our fingertips. - The software is incredibly easy to navigate and very user-friendly, making property management tasks much simpler and more efficient. Whenever I've encountered issues, the Property Vista staff have been extremely helpful and responsive, resolving problems quickly and effectively. - We are able to tailor the buildings to our needs and helps to streamline our process. ### Most mentioned cons - Sometimes it books the appointment for wrong time and sometimes the application doesn't show up. - After paying my money on [SENSITIVE CONTENT] it took them a week just to get me access to the system. Once I got access to the system it has taken over a month just to get the basic system up and running. - The main DashBoard is a Joke and does not give you a quick snapshot of everything happening in the system. ## Property Vista customer reviews Showing reviews 1-25 of 82 (page 1). ### Property Vista is a best-in-class PMS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PropertyVista was an easy deployment and made the transition from our previous system quite painless. #### Cons Still a little early in feature development. However, it appears they have a clear roadmap and will be there soon --- ### GOOD PROPERTY MANAGEMENT BACK END TOOL - Overall rating: 4/5 - Reviewer: Louie L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it has been good and efficient. one place to get most things done and managed in property management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros it is efficient, has a lot of depth to it and allows for effective management of the building and residents. #### Cons the pages take a little long to load sometimes --- ### Honest Review and Experience with Property Vista - Overall rating: 1/5 - Reviewer: Kate M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Sales representative [SENSITIVE CONTENT] did a decent job highlighting features we were interested in, but failed to do a deep dive on the full scope of the software. They did agree to provide us with access to a test environment before signing up, however the environment they provided was completely broken, they would not, or could not, provide the correct permissions, and there was no test data populated. After signing up we were shown an example of their working test environment, yet we were never provided access to test beforehand, and this was never addressed or fixed. #### Cons We found the interface to be outdated, clunky, and not user friendly. There is no proper App to go along with the software (other than a few maintenance functions, which are severely lacking), search functions are awful - ultimately into 6 weeks of onboarding and training by the Property Vista trainer, our team collectively decided that this is not a good fit for us. There is also no customer service... at ALL #### Vendor response Thank you for your feedback on our sales process. We'll be investigating and correcting any issues with our demo environment. The demo environment contains sample data that can be manipulated to showcase the functionality of the software. We do grant access to the demo environment as users need to be trained on the software first. Our product team is currently working on a UI update that will streamline the software and hide functionality that is not used as often. Unfortunately, these needs do vary from client to client and as such we have taken your feedback for further consideration. Property Vista provides a seamless tenant experience and a robust set of configuration options to meet client needs. This requires some initial setup to ensure the options available to tenants match operational flows. Replied June 2022 --- ### Best in topic on Internet! - Overall rating: 5/5 - Reviewer: Corneliu Dragos B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! Provides all needed information for both landlords & tenants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick, easy to navigate and solve issues. #### Cons Nothing to dislike, was very easy to manage from the beginning. --- ### PV LOVE - Overall rating: 5/5 - Reviewer: Tammy M. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I do accounts information for unit for complete properties. Resident info on unit and personal info that I may need. I get budget info and we are able to get maintenance information to PV #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly easy navigation. Provides me with the information I want when I want it. Easy to enter in new information when updating the info. I have used other programs before and I just find this one was easier to learn and use. #### Cons At first I was scared of the change from using New View and Yardi programs. But then when I went through and started using PV, I was not scared anymore and now I love it. --- ### Property Management Use - Overall rating: 4/5 - Reviewer: Shannon F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Property Vista has become a stable part of our daily operations. We are able to tailor the buildings to our needs and helps to streamline our process. There are several options on how to tailor the program that it can be overwhelming at the beginning, but once the buildings are set up, it makes the whole process easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Property Vista is a great program to allow the company to keep up to date on what the status of the tenants are, track any payments and also have up to date information at our fingertips. #### Cons Property Vista at times have a few quirks that can be improved. I have been working with our representative from PV and also their IT team to help tailor the experience to our needs and also improve the system. I feel that any time that we reach out for help the IT department has been quick to respond, and listens to my requests. #### Reasons for choosing Property Vista Property Vista is used by the owners of the buildings we manage and have requested that we use it. --- ### Property Vista -Property Management Software - Overall rating: 5/5 - Reviewer: Ann C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that i can go in and find a tenant through their unit number or their name, this allows me to know who I am dealing with and/or where they live. I also like that i can go in and check the lease agreement of our residents at anytime to get information i need, such as when the lease expires, if they received any incentives. etc. I also like that the tenants have access to create their own maintenance requests which come directly to my e-mail and can then be handled in a timely manner, this part frees up my phone and time throughout the day. #### Cons The application process is daunting for some folks. There are questions that do not apply to all but they have to be answered anyway. Such as; "what program are you in? what year are you in?" Have you ever lived in any of these four cities? (people ask why do you need to know this all the time) After entering the start date of current employment, an end date for employment has to be put in. This really gets some folks? If someone has worked less than the required amount of time they can't move past that part of the application. I have more people sit with me to complete their applications because they are unable to do it on their own. I hear this is not user friendly! #### Vendor response Dear Ann, thanks for taking the time to leave a review. We'll be sure to forward your feedback to our Product Team! We're glad to hear that Property Vista is helping you streamline maintenance, leasing, and other areas of work. Replied October 2022 --- ### RM's review. - Overall rating: 4/5 - Reviewer: Raina I. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all an easy experience for the day to day practice. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros From an administration point it is Easy to check the online applications, check & follow up maintenance request, lease and other information and do things in organized way. Easy for the tenant to pay the rent and purchase unit insurance and get other info about the management. #### Cons For the maintenance request user's doesn't have enough option to choose from. For the online application the users cannot add documents once the application is submitted. --- ### Great product Great support - Overall rating: 5/5 - Reviewer: Robert B. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It ties everything together. We'd be lost without Property Vista. Use it every day, all day long. #### Cons . --- ### Easy to Use, Great Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using this software has helped with the owners' satisfaction and has helped free up more time for me in the office. Online transactions are up. Assessments are being paid on time. It really brought the community in the 21st century. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The small details are all covered. For example, I like that you can alter the staff's access levels. It's not black or white, they tend to the areas in between. #### Cons There are glitches which hold up productivity at times. But I'm sure they're working those out and all will be well in future testings. --- ### Property Vista - Overall rating: 5/5 - Reviewer: carly f. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Highly recommend using this website. It is very user friendly/accessible. For my company and collogues this website is a must. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Highly recommend using this website. It is very user friendly/accessible. For my company and collogues this website is a must. #### Cons Nothing negative to say about this software. --- ### We have information now at our fingertips. It's much easier to know correct details and respond well - Overall rating: 5/5 - Reviewer: Robert B. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We now have a connection point into our entire resident base. The myCOMMUNITY resident portal has led to a significant increase in our tenant self service, online transactions for both rent and maintenance are way up and we are experiencing dramatic improvements in overall resident satisfaction. I'm not sure how we ever operated in the past without their help. If you're looking for happier residents, these are the guys to talk to. #### Cons Some times it is hard to know how to do new things within the system. But the help desk is always there and quick to answer. --- ### Best Software I worked so far in my business - Overall rating: 5/5 - Reviewer: Bo S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros This product is very easy to use, has all the features I need to do my day to day work. All of my tasks are easy to overlook. If my tenants have questions or need information, it is very easy and fast on Property Vista to look everything up. Maintenance requests (eliminates paper maintenance requests from going missing), payments, application , units and Dashboard - I just love it and would recommend this software anytime #### Cons There is nothing not to like about this software #### Reasons for switching to Property Vista Management changed and they brought Property Vista in --- ### Property management software easy to use - Overall rating: 5/5 - Reviewer: Alex M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I use it literally everyday, my experience is great . And easy to use . Makes my day easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part is the ability to use it anywhere . Whenever . And however you need . It works for you and your residents. In both communication and follow ups. #### Cons I don’t like the glitches on rare occasions when using on mobile browsers .. would really like to see an official app. --- ### Helpful software - Overall rating: 5/5 - Reviewer: Steve H. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like the way you can organize maintenance projects throughout the entire building with this one program. #### Cons When I get an “emergency “ work order I would like there to be more of an alert rather than just an e mail. Maybe a phone call ( even if it’s computer generated” --- ### Very positive. I would change a few things but generally I have had an easy time with staff. - Overall rating: 5/5 - Reviewer: Ashly C. - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the dashboard and having the info at my fingertips. I like that I can edit my staff’s access levels. Depositing is a breeze. #### Cons The messages section is confusing as there are too many options depending on where it’s come from. Adding a guarantor to a lease is far too complicated. It’s not realistic to expect one off the bat. Wish we didn’t get logged out so quickly. --- ### Customer Supports are very supportive and helpful. They provide exceptional customer service - Overall rating: 5/5 - Reviewer: Grace U. - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use, it makes my work easier especially in doing bank reconciliation. Easy to search for specific data that I need.The notifications are very useful. It makes the collection of rent easy for both the tenant and landlord. #### Cons . --- ### Property Vista, has a great platform that is very user friendly for all users of my company. - Overall rating: 5/5 - Reviewer: Tracy R. - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Property Vista's platform has allowed our operation processes to be more efficient with quality assurance, leasing and communication with our renters. #### Cons I currently have no cons at this time with the Property Vista software. --- ### Easy to use / Love the step by step tutorial - Overall rating: 5/5 - Reviewer: Norma D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I LOVE The step by step tutorial. Ask a questions and the arrows shows you where to go what to click to process #### Cons Too many emails. --- ### Great team work in getting the product to meet our unique business needs. - Overall rating: 5/5 - Reviewer: Tasha M. - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Sales and Support team are excellent. The dashboards give our team an quick look at performance. Tenant's feedback is very positive. --- ### Very User Friendly - Overall rating: 5/5 - Reviewer: Peggy B. - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very user friendly. It is easy to learn and to maintain. I have used this for almost a year and it like it very much. #### Cons I dont like the fact that i am the only person to close a request. It would be great if my team could close the requests themselves and make notes. It is frustrating that the entire team gets notifications when it goes to one person and that they cant see if a call has been resolved. --- ### Review - Overall rating: 5/5 - Reviewer: Melisa B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Overall is good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It makes my job easier to report maintenance request. And see the status of paid rent, as well as for my tenants to set up auto deduction for the rent. #### Cons The updated version seems harder to navigate thru phone. --- ### Very user friendly for all site staff - Overall rating: 5/5 - Reviewer: Donato C. - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All site staff at all of our locations (Ontario and Nova Scotia) find PV very user friendly. They quickly were able to use it with minimal training. --- ### Excellent service, customer support is fast and responsive. UI very easy to use - Overall rating: 5/5 - Reviewer: Daniel G. - Product usage: Used daily for less than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to teach staff how to use the software. Easy to search for specific data (ex. track a specific payment, when it was generated, etc.) --- ### Great product overall. Will only get better with time and tuneups - Overall rating: 5/5 - Reviewer: Mohammad S. - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered N.A #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very user-friendly. Makes it easier for employers and customers to get their needs met. Easy to navigate #### Cons None that I can name at the moment. ## More reviews [Next reviews](https://www.softwareadvice.com/property/property-vista-profile/reviews/?page=2) --- Property Vista Reviews, Pros and Cons - 2026 Software Advice