Software is great and very comprehensive. The support is very good as well.

Ease of use; e-signing; great potential tenant reports.

Superb for new PM businesses and perfectly scales with growth.

I love the affordability of the software and the ease of use. I also like the ability to communicate and text the tenants through the portal and track them.

I love the option and the way everything I need for my business blend perfectly. Everything I need is in this software.

My experience has been super positive. Our management was on the money when they told us that this software would be the easiest thing to use.

Ease of use, customer service, tech support and the dedicated support of support staff to ensure our success from beginning to end.

Ease of use and customer service/knowledge base.

Another great feature is the owner portal. Ny owner absolutely loves the easy access and variety of reports available as does her accountant.

It would be better if we had 1 system doing everything but we are picky and want the best best of both worlds are willing to pay for it.

It has the ability to assist with complete leasing management from the application stages to collections of rent, and report tracking and management features.

Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements.

This is our first apartment building to own and manage the leases of the property and Rentec will be an amazing asset to ensure its success.

Cost is low, customer service is responsive, and there are a lot of capabilities. So far, it seems they continue to add new features and improve, which is a great sign for future growth.

The company has been so great to work with. I really appreciate their quality and support.

I really like the ease of use, how it tracks everything for me, the online payment integration and the online maintenance request integration.

What I like is the cost and thoroughness of the program. It does basically everything I need it to do.

RD was honored as the Stevie Award Winner in 2019 American Business Awards, https://www.rentecdirect.com/blog/2019-stevie-award.

Every time I have had an issue with the software it turned out to be user error or ignorance of the product.

Very good for the money. They have thought of everything.

Small and limited staff companies will love the financial and management integration that saves time and money.

Not a lot of setup fees and all that stuff. The customer service is outstanding, very responsive.

No copy of that email anywhere in Rentec. I can check a box to copy the mail to myself when I send it, but when I get it, it does not show it sent to the other email address, just to me.

Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

Excellent Sales service and a solid program. Customization and all around great reporting software.

The only thing missing is the lack of phone numbers being included with the profile when possible.

When notifying Rentec of cancelling and requesting an owed refund they simply ignored the 5 emails, and refused to acknowledge any emails.

My accountant did say I had the most organized and easy to follow spreadsheet they had seen in quite a while.

The software is great and the ease of use is simple. I received a few follow emails after I signed up that I ignored because I am pretty self efficient.

Attaching pictures with the letters per NRS 116 requirement. Downloading multiple HOA's and just being more efficient.

They are easy/quick to learn whether they are intuitive or not. As it syncs with our operations and accounting software, we were even more pleased with it.

Great experience, very user friendly and easy to train new employees on.

User friendly and easy to use and edit your templates if needed.

Creating Compliance letters for my HOA's is easy. The software is user friendly and my letters can be customized, for better communication with Homeowners.

Ease of adaptability, and what the different modules can provide.

Architectural process is seamless. Great to have all notes and backup info in one, easy to search location.

It is incredibly user friendly and offers many different features.

As we continued to bring in more doors, the need for a simpler and more effective way to keep up with violations was necessary. SmartWebs allowed for us to send multiple violations while on property.

SmartWebs is a useful software that integrates well with our VMS. The features currently in place are intuitive, and when improvements are proposed, they are truly considered.

Good for HOA Compliance and Community Transparency.

Smartwebs is a great service provider, moderately easy to use, great automation, has improved the speed at which we can do our jobs and the level of service we can provide as a management company.

Great customer service and product that continues to evolve and improve with time.

We are a waterfront resort that has numerous new builds and Smartwebs has been a lifesaver on them all, THANK YOU.

My only complaint is the UI for work orders and the lack of advance notice on software changes.

In general, the screen to label the compliance letter and add a picture has a good workflow. I like being able to search the letter history.

Integration is simple and the software is easy to navigate.

I love it for the ease of reporting to the Board and am looking forward to getting the work order system in play.

Some of them have trouble logging in, then it takes time for the Support Dept to see what is occurring, too much time is wasted.

I personally love smartwebs compared to any other service I have used. Best software hands down.

I like the fact that a letter can be generated in seconds with a photo inserted in the letter and the letter is automatically emailed or mailed to the owner.

Sometimes the HTML or coding in the letters can be difficult to navigate or understand if not familiar with this type of coding.

I have only one complaint and that is about the categories not being able to be used more than once.

Great tool for property management that  tracks you through a community and lets you send letters with ease.

Delays on occasional syncing, and restriction on template letter changes, but minimal issue compared to previous software used.

Smartwebs was easy and cost effective to implement to help us and our clients efficient and organized when reviewing HOA violations and Architectural Requests.

As I mentioned before, integrating personalized letters into the program and saving them. Choises of violations are sometimes not applicable.

Also, when loading a picture it flips it upside down, very rarely does the picture load correctly and it is very frustrating.

Integrations with connect was quick and easy, I love the lay out and the way it functions, easy to send out decisions to the homeowners and read the form for notes from the committee.

I also love the touch free mailing, that has been a huge timesaver.

If I could find a competitor that was half ass competent we would change in a heartbeat. Goal is to find a reasonable alternative this year.

This is a great program to track violations in the community management field. Makes it super easy to use a and track.

Super intuitive for the most part and if you're ever stuck the customer support is quick and amazing.

If an owner got a Denial on a project, he has to be charged AGAIN to submit the same project.

The over all is great  offers a lot of options.

The software makes being a board or committee member much more efficient and keeps costs down with mailing and postage.

Integration was seamless as it merges with our software, VMS. And we have multiple communities who benefit from it.

After dealing with other systems like TOPS, VMS and AppFolio I will always HIGHLY RECOMMEND Smart Webs over any other. The process is just a simple few clicks and its all sent etc.

SmartWebs is first and foremost very user friendly. Features work seamlessly, set up and integration is extremely easy, and if something goes wrong customer support responds very quickly.

Smartwebs helps me be efficient with my time, and the user interface is intuitive. Anything that saves time and is easy to use is well worth using.

Extremely poor customer response. Difficult getting replies to problems.

Smartwebs is a great tool for property managers.

When using it for violations, the time it takes to take  photos, pick violation, type the details and queue requires too much time.

Fantastic tool to have on-site inspections, the tracking fields populate great when driving through large communities and help reduce our inspection/letter time in half.

US Dollar

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.


Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.


Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices. 



LongDescription

File Management

Lease Tracking

Tax Management

User Management

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Application Management

Retail Leases

Property Management

Customizable Reports

Document Storage

Access Controls/Permissions

SMS Messaging

General Ledger

Bank Reconciliation

Late Fee Calculation

Financial Management

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Customer Database

Transaction Monitoring

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Lead Management

Mobile Access

Online Payments

Property Database

Background Screening

Vendor Management

Maintenance Management

Tenant Tracking

Client Portal

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Work Order Management

Customizable Templates

Billing & Invoicing

Commercial Leases

Accounting Integration

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real Time Reporting

Customizable Branding

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Document Management

Financial Reporting

Owner Portal

For Property Managers

Tenant Management

Trust Accounting

Recurring Invoicing

1099 Preparation

Role-Based Permissions

Dashboard

Accounts Receivable

Rent Collection

Listing Management

Communication Management

Occupancy Management

Task Management

Digital Signature

File Sharing

Client/Property Matching

Third-Party Integration

Metered Billing

Utility Billing

Activity Tracking

Service Request Management

Fee Collection

Electronic Signature

Confirmation/Reminders

Recurring Payments

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Two subscription plans are available:
Rentec Pro - $35/month
Rentec PM - $40/month
The pricing varies according to the number of units to manage.

Discounted Premium Tenant Screening packages are available for in the platform for an ?additional cost.

Rentec Direct vs Smartwebs

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