All Apptricity Travel and Expense Reviews

1-25 of 26 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Charles

Oil & Energy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Ease Of Use

This is an easy process to understand and to submit expenses. It is easy to go back and look at previous reports as well as edit and save current ones.

PROS

Easy

CONS

Slow

Vendor Response

Charles, thanks for your review! FYI, Apptricity offers its software both in the cloud (SaaS) and on a customer's own servers, so we can't always control its performance. If you'd like our help, always feel free to contact us at support@apptricity.com and we'll do what we can!

Replied January 2017

Juan

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2016

Great mobile app function!

Apptricity is very helpful and it serves us as a great tool to do expense reports on the go. The mobile app is great and easy to use. The only downside I I have encountered is the fact that I cannot complete and submit an expense report from my phone. Overall, a great tool that is easy to use.

PROS

Mobile app. You can enter expenses on the go.

CONS

You cannot submit an expense report from your phone. You have to finalize it in a computer

Vendor Response

Thanks for your great review. Happily, Apptricity's more recent versions of our application let you enter, complete and submit expense reports from your phone. You can even work on your expense reports when you're not in network coverage or using "airplane mode" and our app will download your reports and receipts when you're back online.

Replied December 2016

Delia (Dee)

Consumer Goods, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed December 2016

Best Customer Service!

As for me, Apptricity does have the best customer service. Always willing to help resolve issues and get back to me in a timely manner. Undo user.

PROS

Moving around the system is quick. Again, the customer service, no complaints there.

CONS

I have a lot of employees frustrated with the use of the product. Number one complaint, not the most user-friendly system.Not as user-friendly as it could be. Reporting could be better.

Vendor Response

As an important user of Apptricity Travel & Expense, we appreciate your review of both our product and service. Once you're updated to our current software, we think you and your employees will discover a big improvement in ease of use. Also, we hope you'll find that our enhanced reporting capabilities can help you create more customized reports that meet your needs more fully. Thanks very much for your review, and we look forward to continuing to give you the best customer service!

Replied December 2016

Juan

Machinery, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2017

Outstanding App

This product works very well. Very user-friendly and intuitive. It expedites the daunting task of expense reporting.

PROS

Ease of use and intuitive

CONS

An expense report cannot be completed on the app. In order to submit an expense report, one must go on the website to complete it.

Vendor Response

Happily, Apptricity's more recent versions of our mobile application let you take pictures of receipts, enter expenses and submit expense reports on your phone. You can even work on your expense reports when you're not in network coverage or when using "airplane mode," and our app will download your reports and receipts when you're back online. Thanks for your review, and we hope you'll be using it soon!

Replied January 2017

Eric

Oil & Energy, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2017

Great for our Company

Since we do quite a bit of our of pocket expenses apptricity makes it so we can get our money back into our pockets quicker and easier.

PROS

Quick Easy

CONS

Little Counter intiative to attach receipts

Vendor Response

Eric, thanks for your great review. Since your company's software release, we've simplified how you attach receipts to reports, along with adding extensive automation and drag-and-drop to our interface. You'll find it's now easier to attach receipts and do lots of other things, too.

Replied January 2017

Jeff

Food & Beverages, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2016

Apptricity is a rather average expense reporting software

Apptricity is a bit cumbersome to use and should be more automated of a system. It requires way too many repeated clicking and relies on a fast server for expense reporting to not take up a significant chunk of time.

PROS

Software is intuitive

CONS

Way too much manual processing and relies on a fast server, or lots of waiting between steps.

Vendor Response

Jeff, thanks for your review. Your company has an older version of Apptricity Travel & Expense. We're happy to say we've addressed your issues with updates that deliver significantly more automation and drag-and-drop to our interface, reducing the number of steps needed to create, file and approve reports. We look forward to you seeing it soon!

Replied December 2016

Susan

Food & Beverages, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2016

Apptricity is tricky...

Difficult to use. Not clear how to navigate. However, very detailed and like how quickly expenses are available to submit.

PROS

Speed at which expenses are available

CONS

Difficult to navigate.

Vendor Response

Thank you for your review. Since your company uses an older version of Apptricity Travel & Expense, I believe that your navigation issues have been addressed in our more recent software, where we've added more automation and drag-and-drop functionality, reducing the number of steps needed to create, file and approve reports. We hope you'll see the improvement soon!

Replied December 2016

Seema

Consumer Goods, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

Servise review

It's a good tool but would like it to be more user-friendly on expense split. Would like to see easy fill in reports Hotel on travel split category more user-friendly Thanks

PROS

Fast response

CONS

It doesn't navigate to step properly

Vendor Response

We really appreciate your review! You'll be happy to know that Apptricity software updates have wizards that simplify several well-known headaches of expense entry - including making it easy to split expense items on hotel bills! We look forward to making your expense management even easier and more convenient.

Replied December 2016

Jonathan

Oil & Energy, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed February 2017

Apptricity great for expensing work-related costs

The Cameron Group of Schlumberger has used Apptricity for several years with much success. I find it a straightforward method for detailing my expenses and submitting reports to my manager. I particularly enjoy the ability to upload scanned receipts to my reports, freeing me from retaining the paper originals and mailing them separately to Accounts Payable.

PROS

Ability to scan receipts and submit reports electronically.

CONS

Buttons to create/assign expenses to reports are not intuituve.

michael

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2017

User review

Use the tool daily to approve and submit expenses. Clicking and response are slow often. The GUI is a bit cumbersome and not visually appealing. No graphical representation or dashboard. Confusing navigation. otherwise, it seems reliable and simple.

PROS

Simple does what it needs to

CONS

Not graphical, confusing navigation

Vendor Response

You'll be pleased to know that our software updates now deliver significantly more automation and drag-and-drop to our user interface, reducing the number of steps needed to create, file and approve reports. We think this will address your issues and look forward to you seeing it soon!

Replied January 2017

Ashok

Oil & Energy, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2017

APPRITRICITY USAGE

Overall experience was good. We need to have a feature to copy recurring expense which has all the entries same in the fields but only change the dates in the same report.

PROS

A lot of feature is very good. Reporting of expenses is fine.

CONS

Not very user-friendly or intuitive. Very hard to enter data. If the drop down list is large enough, it does not sort by itself

Marc

Oil & Energy, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Very Good Service

I have enjoyed my interactions with Apptricity. They have provided very good service and have always met my needs and expectations.

Vendor Response

We are very proud of our excellent customer service. Thank you for your great review, Marc!

Replied January 2017

ashutosh

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2017

Ashutosh Feedback

The software can be made a lot user-friendly than currently, it is. A lot of features are difficult to understand and I always struggled to generate my expense report.

Vendor Response

Your company uses an older version of Apptricity Travel & Expense. Happily, our updates deliver significantly more automation and drag-and-drop to our interface, simplifying how you create, file and approve reports. We look forward to you seeing our improved interface soon, and thanks for your comments.

Replied January 2017

Matthew

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2016

it's ok i guess

Could be simpler, there are too many screens to go through. Applicable accounts aren't always listed, but that's probably the company and not Apptricity.

Vendor Response

We appreciate your review. You'll be pleased to know that our software updates now deliver significantly more automation and drag-and-drop to our interface, reducing the number of steps needed to create, file and approve reports. We look forward to you seeing it soon!

Replied December 2016

Christian

Oil & Energy, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2018

Great tool for tracking expenses

PROS

It does the job. It tracked the receipt, info, expenses, and any other detail information.

CONS

A bit hard to navigate. Not really a major con.

Edison

Oil & Energy, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2017

Satisfaction Guarantee

Easy to locate/navigate in Schlumberger Web page. Selection tabs and wizards tab are self explanatory.

PROS

Easy use.

CONS

Slow access after Schlumberger migration.

Aric

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Good product

Overall I like apptricity. Sometimes it locks up, but that may be too crowded bandwidth. Very easy to use and convenient. I'm on the go a lot, apptricity makes it easy to keep up with the expenses of being a tracking salesman.

Vendor Response

Thanks for your review! We're very glad you like Apptricity Travel & Expense.

Replied December 2016

Wesley

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2017

Use Review

I use apptricity on a regular basis to submit expenses. I find the system to be a bit slow at times, and I would like to see a more user friendly method to input expenses.

PROS

basic expense reporting format

CONS

not always user friends. Slow

Nick

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed February 2017

Kind of a pain, but it works

See title. Nothing is simple or intuitive with this software. Just putting travel expenses in to get reimbursed often takes multiple tries to make sure everything is just perfect to get it sorted.

Buck

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2017

Great job and easy to use

Feature is easy to use great tool for beginners and professionals easily able to fix mistakes quick and streamline.

Vendor Response

Thank you for your review!

Replied January 2017

Christopher

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

overall good survice

I have been using this site for about 2 yrs now and it is really easy to move around and add things when I need to. Service is fast and easy.

Vendor Response

Thank you so much for your review!

Replied December 2016

Edward

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Easy Access and Quality of service.

Itinerary was issue on timely manner without any complication with the airline.Even reminded me when it was time to check in.Traveling experience was also great

louie

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2017

Great to use well organized

Keeps all expenses in order, easy to use. Keeps all my receipts in line dated and in order. Great and easy to use.

PROS

It keeps organized

CONS

N/A

Vendor Response

Thank you for your review!

Replied January 2017

Toni

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Great experience

This is easy to use and makes submitting an expense report so easy in just a few steps. So glad we have this application.

Vendor Response

Thanks for being an Apptricity user!

Replied December 2016

Brittan

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2017

Cameron Apptricity tool

This software is user friendly, straight forward, and is comprehensive for the expenses we are involved with.

Showing 1 - 25 of 26 Reviews