I like how we can get an immediate response from our residents which helps us to improve our performance.

I would have said, the lack of an android app, however, that has been released and we are currently testing it.

Other than generating the work order, it requires minimum input from me. Easy search and access to open work orders.

It is excellent for record keeping and documentation. The office and maintenance love the ease of use and the many features which make follow up a breeze.

Ease of use and the customer support is top notch.

Customer support is wonderful. They are always there to help and answer any questions you may have.

This is very user friendly especially at end user level. The text surveys are key.

Sometimes the engineers have trouble using the phones, cell service can be spotty in certain areas on the property.

Just not having the guys come to the shop to pick up work orders its a huge plus because it helps them save time and complete more work order as they receive them on the go.

Also, residents can give negative feedback for a work order not pertaining to their issue. But we still get the update that there is something wrong.

I love using servus connect it makes my job a lot easier and if ever I have any questions or concerns there service team is always there to help.

Customization - Unlike the competition, Servus and its customer support team adjust to fit your organization.

It has streamlined the process of sending out our service requests. The ease of interaction once tickets are sent out between the office, the tech and the resident is great.

I love getting back the responses from our residents. It keeps us informed on how our staff is doing and gives us ideas for areas of improvement.

Love the update that once I review now, it automatically moves it to archived. I like that you can transfer work orders between techs and of course the notes you can make.

I love the fact that I can send a text directly to my maintenance supervisors phone.

The main pro is the ease of use. Also, having everyone easily on the same page.

They don't work together. This causes problems with our 979 report that we do each week.

Very satisfied and excited for future developments.

Striven has a variety of REST APIs that make integrating with other software and/or processes relatively easy.

We have been using Striven for 5+ years and are very happy with it and have recommended several to use the platform.

I enjoy the centralization of key business aspects such as engagement listings, accounting capacity and the ability to personalize the layout.

I like the ease of use of the software, and the ability to work around for what I need when I want to.

I really enjoy how user friendly this product is. I work with it daily and find it a great help in all aspects of scheduling and servicing our customers.

Their staff is extremely helpful and responsive. You almost get to know them and they feel like part of your own company at times.

There are so many features it can be a bit intimidating to learn for a user who is used to much less.

Striven has been excellent whenever I needed assistance. Their customer service is leaps and bounds above others.

Everyone within the company has been extremely helpful and responsive.

The calendar functionality is difficult to get accustomed to.

Overall so far the experience has been great. There are a few things we wish we could have as new features however we are confident that these will come in updates soon.

Have to often enter same task multiple times. Had issue with Time Off that crossed pay periods.

Value for money that made it possible for my clients implemention in a cash strapped rapidly growing business. The service provided by the implemention manager was phenomenal.

For us, the main benefit to Striven was its ability to easily integrate with QBO.

Being able to access all of my onboarding necessities in one place made my hiring process extremely easy. It helps me keep track of tasks and also to find my fellow employee contacts with ease.

I really enjoy the customer service of this software. I also really like that customer service reaches out when they see something that could help the company in regards to the accounting software.

One Shop Stop for Running our Distribution Business.

It keeps all of our projects and jobs totally organized and it gives us a snapshot of profitability of each job. The other think is the ease of use.

How wonderful that you say, it would be great if this could happen and within a month or two the change has been made. The customer service is also second to none.

Offering the ability to customize everything from sale order documents to emails. Allowing customizations in the processing of sales orders, invoices, and items.

Very little on this system I don't like. One minor thing that was an issue is the fact that item lines on sales orders could not be moved around.

She patiently worked with me to investigate and  come up with a solution for me. The people at Striven are the best part.

Unlike Quickbooks, Striven has a great customer service support team to help with your setup and any future needs. We do have some additional customizations that we would like to see in Striven.

Ultimately the best value provided by Striven is their personnel. The customer service of Striven is excellent.

They are very responsive to any questions and always do their best to provide the best product possible.

Customer service is AMAZING. Very responsive and helpful with anything we have needed.

I enjoy the overall presentation and ease of access.

Striven offers many APIs that allow easy integration into almost any possibility.

The functionality for accounting purposes is awesome.

There are so many positives that come to mind about this cloud-based software. First, the Striven employees are amazing and thoroughly know their product/service.

Many other products require you to buy additional items to get more features. Having the project management / time tracking system live in the same place as a full accounting product is a *huge* help.

Their customer support team has real people responding to your questions and they have great response time and are always happy to help.

The different departments worked very well together to pass along information that had been given so that our company did not have to constantly repeat information for the integration.

Striven is a great product to use with a staff that is even greater to work with.

Great integrated business software at a fraction of the cost of competitors products.

I highly recommend Striven to anyone looking for a simple and robust retail POS software system And it's very easy to use.

US Dollar

ServusConnect is a solution built for multifamily/apartment operators to assist in their maintenance operations. ServusConnect creates a streamlined experience for residents to submit work orders which are then routed directly to the maintenance team member's smartphones in real time. 


The solution allows for residents to receive automated notifications about their service requests or resident surveys directly to their smartphones through text messaging. Maintenance teams will enjoy efficient and simple documentation of their work as notes, photos and videos are all auto time-stamped and saved to the cloud. 


Real-time dashboards provide automated weekly and monthly reporting which assist management teams in collecting valuable insights into maintenance operations and resident satisfaction. 


ServusConnect allows maintenance teams to easily contact vendors regarding unfinished projects, invoicing and future projects. ServusConnect's portal is also available in Spanish and can translate English-Spanish and Spanish-English communications between office staff and field service technicians in real-time. 



LongDescription

Document Storage

Invoice Management

Commercial Property Management

Maintenance Management

Email Management

Residential Properties

Alerts/Notifications

Billing & Invoicing

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

SERVUS

In Person

Live Online

Webinars

Documentation

Videos

Striven is a cloud-based enterprise resource planning (ERP) solution suitable for many industries and organizations of all sizes. It offers features for accounting, inventory management, human resources, customer relationship management (CRM), project management, and more. 

Striven also has business management tools including: a company hub, calendar integration, internal newsfeed with social media integration, dynamic feedback tools, external action triggers, dashboard customization, a resource navigator, custom reporting, and much more. It also has tools for field service management, surveying, and business analytics. 

Striven supports integrations with Google, Microsoft, Authorize.Net, Yodlee, and ShipStation. Users can access Striven anywhere and on any device. It updates automatically, resulting in no lost productivity time.  Striven offers services on a per-user, per month basis that includes support through phone, live chat, email, and online helpdesk ticketing. 


File Management

Commenting/Notes

Real-Time Analytics

Milestone Tracking

Project Workflow

Employee Management

Leave Tracking

Forecasting

Tax Management

HR Management

Purchase Order Management

Electronic Payments

Status Tracking

Meeting Management

Billable Items Tracking

Barcode/Ticket Scanning

Internal Chat Integration

Employee Onboarding

Idea Management

Recurring/Subscription Billing

Subcontractor Management

Project Templates

360 Degree Feedback

Lead Capture

Performance Management

Customizable Reports

Proposal Generation

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Dispatch Management

Nonprofits

Progress Tracking

Job Application Management

General Ledger

Bank Reconciliation

Financial Analysis

Sales Pipeline Management

Referral Tracking

Contract/License Management

Supply Chain Management

Task Scheduling

Financial Management

SSL Security

Enterprise Asset Management

Electronic Signature

Order Management

Single Sign On

Credit Card Processing

Calendar/Reminder System

Succession Planning

Applicant Tracking

Portfolio Management

Attendance Management

Project Planning/Scheduling

CPA Firms

Attendance Tracking

Timesheet Management

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Projections

Pipeline Management

Communication Management

Sales Orders

Customer Database

Resource Management

Job Management

Sick Leave Tracking

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Assignment Management

Sales Trend Analysis

Shipping Management

Warehouse Management

Scheduling

Data Import/Export

Automatic Billing

Risk Management

Accounting

Multiple Projects

File Transfer

Employee Self Service

Distribution Management

Resource Allocation & Planning

Testing/QA Management

Lead Generation

Email Templates

Multi-Location

Integrated Business Operations

Self Service Portal

Contact Management

Audit Trail

Mac OS

Linux

Web browser (OS agnostic)

Windows 10

A 30-day free trial is available. If a system has under 5 users, there is an additional $25/user charge.



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