WorkTime

RATING:

4.3

(78)

About WorkTime

WorkTime is a software designed to monitor employee productivity. It tracks computer and internet usage across various industries such as healthcare, banking, insurance, law, finance, education, and IT. The software offers features that help monitor remote, hybrid, and in-office employees. It keeps track of productivity, attendance, active and idle times, as well as software and internet usage. WorkTime is capable of supporting up to fifteen thousand computers across different platforms, including Windows, Mac, Citrix, and Terminal Server, whether they are cloud-based or on-premise. Designed to handle large data volumes, WorkTime ensures data security through encryption. It is also compliant with HIPAA and GDPR, ensuring that no personal content or data is captured....

WorkTime Pricing

Cloud version at $4.99/employee/mo and On-premise at $59.99/license.

Starting price: 

$6.99 per month

Free trial: 

Available

Free version: 

Available

WorkTime features

WorkTime Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for WorkTime

1 - 5 of 78 Reviews

User Profile

Md.

Verified reviewer

Tobacco, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

An Efficient Tool for monitoring the office

I am satisfied with the software as it enables me to manage the warehouse & logistics 3P people across the country under my leadership in terms of punctuality and project completion. This application really helps. I choose to recommend to other people for efficient monitoring of 3P people which will ensure productivity and bring efficiency into the operation.

PROS

I. Data accuracy. II. Employee/Agents attendance. III. Enables blocking of certain websites & program which ensures productivity. IV. Project monitoring and employee behavior analysis. V. Personalized reports generation.

CONS

I do not have anything to dislike about this software. It works really well for me.

Vendor Response

Dear Md. Rabiullah! Thank you for your detailed and positive feedback! We are glad that WorkTime has been very efficient for your business! Please contact us at info@worktime.com if you have any questions and stay updated on WorkTime releases. Sincerely, WorkTime Team www.worktime.com

Replied June 2021

John

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2017

Great Return on Investment

This software has the essential features necessary for monitoring your employees. We've been able to tell who is working hard and who is goofing off. The price is great and for what you get it gives you great ROI. We would have like some additional features and would have been willing to pay more for features like integration with our phone system to know how much phone time and call attempts our employees made but we are happy with the software the way it is and hope these other features will come in the future. Another thing to note is that the reports on the employees' work hours only comes if they log in on the company's VPN. Some of our employees figured out that if they never log in on our VPN we can't monitor them. A nice feature to have would be that the system uploads the data to an internet server then that server sends the data to our server. That would allow us to get the data every time an employee touches the internet instead of depending on the employees loggin in on the VPN.

PROS

Low price. Captures employee work hours. Good return on the dollar.

CONS

It only sends data on employees if they are on a VPN or our company's network. Employees can defeat the data reporting if they don't log in on the VPN. A nice feature to have would be to send the data to our server every time the employee touches the internet whether they log in on the VPN or not. Another nice feature that is missing is a report of who is currently working and who is not (live update).

Vendor Response

Dear John! Thank you for your feedback! It is very important to us. WorkTime can even monitor laptops: as soon as the laptop has access to the internet WorkTime will send the data to the server. Also WorkTime Administrator shows who is currently working. Please get back to us so we can work on your concerns and improve WorkTime functionality! Sincerely, WorkTime Team info@worktime.com

Replied May 2019

Keeton

Information Technology and Services, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed April 2019

Worktime Virus

The only problem ive had to solve with WorkTIme was figuring out how to uninstall it off of an end user's machine while the computer is screaming and being slowly engulfed in flames. Thankfully, the client doesn't show up in the programs list! That would be too easy and convenient. Overall this software is a great way to punish any administration with the audacity to try to make sure their employees are being productive by actually destroying the very hardware the employers have sought to protect.

PROS

Ever since i was a little kid i wanted a laptop that could fly. Thanks to worktime, my cpu fan starts to spin so fast to compensate for the hardware requirements of a background app that the laptop ACTUALLY LIFTS OFF THE DESK like a drone!! Why waste thousands on a new drone when you can just install Worktime Cloud monitoring and turn your boring, functioning laptop into a spinning flying death trap!

CONS

It isn't free. Normally a minor nuisance, like stubbing your toe or running out of ice cream, is free. This nuisance comes with a monthly charge.

Vendor Response

Keeton, sorry things aren't working as you'd expect them to. Please, contact support@worktime.com to resolve all your issues.

Replied April 2019

richard

Education Management, 501-1,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

No-nonsense software

We wanted to find out the usage patterns of our equipment and software licenses, and not so much "worker" productivity as we are a school... we put this onto the computers to track student habits - not interested at all in individuals' behavior but more of anonymous totals. It worked fairly well for this. We switched to Labstats Online later on as they offered more of the usage tracking with much less personal data (schools have to watch out about what data they track about students).

PROS

Easy to set up Has lots of options for various things to track has scheduling and groups to track different things in different spaces doesn't eat up a lot of resources reasonable price, no-nonsense software and support staff

CONS

The generated reports can be difficult to customize for useful data - it is meant as a corporate analysis tool for worker productivity and not necessarily what we used it for - namely to see how many licenses of a software were in use on which computer, for how long by which person. It tracked *all* that info but presenting that data in a meaningful way wasn't very easy to do.

Vendor Response

Dear Richard! Thank you for your feedback! WorkTime reports are fully customizable, you can set them up according to your needs. Please let us know what data are you looking for! Sincerely, WorkTime Team info@worktime.com

Replied May 2019

User Profile

kamrul

Verified reviewer

Banking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Best monitoring software

At my previous job we first used a different application. But it was inconvenient, too invasive and very hard on system resources. One day we decided to use WT and it was our best decision. In this new workplace I advised it with confidence and my colleagues are happy with that decision.

PROS

The best employee monitoring software I've ever tried. Every option they provide is very good.

CONS

Sometimes we needed a support assist to figure some minor thing out.

Vendor Response

Dear Kamrul! Thank you for your feedback! We are very glad to know that WorkTime is the best choice for you. Please contact us at info@worktime.com if you have any questions and stay updated on WorkTime releases. Sincerely, WorkTime Team www.worktime.com

Replied July 2021